City of Gahanna
The City of Gahanna is a municipal government in Franklin County, Ohio providing public safety, water and sewer utilities, permitting, parks and recreation, and community programming to city residents, businesses, and visitors.
- Company typePrivate
- Founded1840
- HeadquartersWalnut Creek, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What City of Gahanna does
The City of Gahanna is a municipal government and political subdivision of the State of Ohio, operating within Franklin County in the Columbus metropolitan area. It was incorporated in 1981, with community roots tracing to settlement around 1840. The city delivers a broad portfolio of public services to residents, businesses, and visitors: public safety (police, fire/EMS, emergency management, Smart911), utilities (water, sewer, stormwater), permitting and planning, public service and infrastructure maintenance, parks and recreation (Creekside Park & Arboretum, golf course, pools, senior center, trails, Mobile Activities Center), and community programming (Independence Day Celebration, Creekside Live, Cinema Under the Stars, Gahanna Market).
The technology stack is built on standard civic-sector platforms rather than proprietary systems. The website runs on the CivicPlus content management system; non-emergency service requests are routed through SeeClickFix (branded "Gahanna Direct"), accessible via web and mobile; permits and zoning applications are processed through OpenGov; and spatial data is delivered via a Geographic Information Systems (GIS) mapping platform. The website is designed to meet WCAG 2.0 A/AA and Section 508 accessibility standards.
The city's revenue model is multi-stream and tax/fee based, not commercial. Funding is sourced from property taxes, municipal income tax, monthly utility billing (water, sewer, stormwater), permits and fees per a Master Fee Schedule, recreation and facility fees (pools, golf, senior center), Mayor's Court fines, and intergovernmental revenue from Franklin County, the State of Ohio, and federal grants. Utility rates are adjusted annually (a 6.1% overall increase has been announced for 2026, driven by Columbus wholesale rate changes). Go-to-market is direct-to-citizen through city hall walk-in services, self-serve online portals, mobile apps, social media (Facebook, X, Instagram, YouTube, LinkedIn), a branded podcast ("Our Gahanna"), a quarterly print/digital magazine ("Uniquely Gahanna"), and email newsletters. Customers are segmented primarily into residents/households, with local businesses and visitors as secondary segments; there are no named enterprise customers.
City of Gahanna firmographics
Firmographics- Name
- City of Gahanna
- Legal name
- City of Gahanna
- Website
- https://gahanna.gov
- Company type
- Private
- Founded year
- 1840
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The City of Gahanna is a municipal government in Franklin County, Ohio providing public safety, water and sewer utilities, permitting, parks and recreation, and community programming to city residents, businesses, and visitors.
- Ownership category
- akta.pro rank
City of Gahanna industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN), Municipal Tax & Revenue Administration (Local) (BPAIACAD)
Keywords
Where City of Gahanna is headquartered
LocationHeadquarters
- HQ city
- Walnut Creek
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
City of Gahanna business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Property Taxes: Levied on real estate within city limits for general fund operations, police, fire, and parks services
- Income Tax: Municipal income tax collected from residents and businesses operating in Gahanna
- Utility Billing (Water, Sewer, Stormwater): Monthly utility charges for water, sewer, and stormwater management services to residential and commercial customers
- Permits and Fees: Building permits, zoning permits, rental registration, and various service fees outlined in the Master Fee Schedule
- Recreation Programs and Facilities: Fees for swimming pools, golf course, senior center membership, and various recreational programs
- Fines and Court Fees: Mayor's Court fines for traffic violations and other municipal infractions
- State and Federal Funding: Grants and shared revenue from Franklin County, State of Ohio, and federal government programs
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Utility Services (Water, Sewer, Stormwater) |
Distribution channels5 records
Marketing channels10 records
City of Gahanna product offering
Product offeringCore offering
The City of Gahanna is a municipal government entity that delivers public administration services to residents, businesses, and visitors within its city limits. Core offerings include police, fire, and EMS public safety response; water, sewer, and stormwater utility services; building, zoning, and construction permitting; and parks and recreation programs including swimming pools, golf course, senior center, athletic complexes, trails, and community events. Services are funded through property taxes, municipal income tax, utility fees, permits, recreation fees, fines, and intergovernmental grants.
Product overview
City of Gahanna operates as a municipal government offering comprehensive civic services to residents. The city's product portfolio includes government administration services, public safety (police, fire, emergency management), parks and recreation facilities (pools, golf course, senior center, athletic complexes, community parks, trails), utilities (water, sewer, waste collection), permitting and planning services, and transportation programs. Digital service offerings include Gahanna Direct (SeeClickFix-based issue reporting portal), Online Permit Portal, Utility Billing, Service Requests, and GIS mapping. Community engagement is supported through the Our Gahanna podcast and Uniquely Gahanna magazine publication. Major facilities include Creekside Park & Arboretum, Gahanna Municipal Complex, and various recreational facilities.
Differentiator
Problem solved
Functional benefit
Products and services
- GoHanna Shuttle Free, ADA-accessible shuttle transportation service launched June 1, 2025 for eligible Gahanna residents, providing mobility within the city.
- Gahanna Direct (SeeClickFix) Non-emergency online service portal allowing residents to report issues, submit service requests, and communicate with the city via web or mobile application.
Companies that use City of Gahanna
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles3 records
City of Gahanna technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
City of Gahanna partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Mifflin Township Fire DepartmentcoreFire and EMS services provided to portions of Gahanna city limits through Mifflin Township Fire Department, which flushes fire hydrants and provides emergency response services
- Jefferson Township Fire DepartmentcoreFire and EMS services partnership for portions of the city served by Jefferson Township Fire Department
- Franklin CountycoreCounty-level coordination for emergency alerts, public health, elections, auditor services, and regional resources including under Heat Advisory coordination
- KEMBA Financial Credit UnionminorPresenting sponsor for the 2026 Independence Day Celebration event
Scale indicators2 records
Recent moves8 records
Expansion highlights5 records
City of Gahanna competitors and assessment
Company assessmentDirect peers
- City of Westerville, Ohio: Suburban Columbus municipality of comparable size offering similar services (public safety, utilities, parks and recreation, permitting). Direct governance peer with analogous revenue mix and digital service model.
- City of Pickerington, Ohio: Franklin County-area suburb offering parks, recreation facilities including pools, public safety, utility billing, and community programming. Comparable in service portfolio and resident engagement.
- City of Hilliard, Ohio: Suburban Columbus municipality offering overlapping services — public safety, parks, recreation facilities, utility billing, permitting, and community events. Closely matched peer in scale and service profile.
- City of Upper Arlington, Ohio: Inner-ring Columbus suburb providing parks, recreation, public safety, utilities, and community programming. Strong peer in terms of resident services, fee-funded recreation facilities, and digital communications.
- City of Dublin, Ohio: Franklin County suburb providing the same suite of municipal services including parks, recreation, utilities, and economic development. Comparable in service breadth and digital engagement.
- City of Grove City, Ohio: Suburban Franklin County municipality delivering parks and recreation, utility services, permitting, public safety, and economic development programming. Directly comparable peer in service mix.
- City of Bexley, Ohio: Small inner-ring Columbus suburb delivering a similar profile of municipal services including recreation programming, public safety, permitting, and resident communications.
- City of Worthington, Ohio: Small Franklin County suburb with a similar mix of municipal services including parks, recreation, public safety, and utilities. Comparable in scale and tax-base structure.
- City of Whitehall, Ohio: Franklin County suburb providing comparable resident services — public safety, parks and recreation, permitting, utilities, and community events. Similar scale and operating footprint.
- City of Reynoldsburg, Ohio: Franklin County suburb delivering comparable municipal services including recreation programs, utility billing, permitting, and community events. Directly comparable in scope and resident base characteristics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
City of Gahanna social profiles
Digital presenceCity of Gahanna compliance and trust
Trust signalCompliance2 records
City of Gahanna financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Gahanna leadership team
Management profileNumber of profiles
City of Gahanna funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Gahanna M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Gahanna
What does City of Gahanna do?
The City of Gahanna is a municipal government entity that delivers public administration services to residents, businesses, and visitors within its city limits. Core offerings include police, fire, and EMS public safety response; water, sewer, and stormwater utility services; building, zoning, and construction permitting; and parks and recreation programs including swimming pools, golf course, senior center, athletic complexes, trails, and community events. Services are funded through property taxes, municipal income tax, utility fees, permits, recreation fees, fines, and intergovernmental grants.
Is City of Gahanna a public or private company?
City of Gahanna is a private company. It is classified as state government owned and is currently operating.
When was City of Gahanna founded?
City of Gahanna was founded in 1840. It employs 51 to 100 people.
Where is City of Gahanna based?
City of Gahanna is headquartered in Walnut Creek, United States, in the North America region.
How does City of Gahanna make money?
Seven revenue lines are on record. Property Taxes are the primary driver. The others are income Tax, utility Billing (Water, Sewer, Stormwater), permits and Fees, recreation Programs and Facilities, fines and Court Fees and state and Federal Funding.
Who are City of Gahanna's main competitors?
Direct peers on record are City of Westerville, Ohio, City of Pickerington, Ohio, City of Hilliard, Ohio, City of Upper Arlington, Ohio, City of Dublin, Ohio, City of Grove City, Ohio, City of Bexley, Ohio, City of Worthington, Ohio, City of Whitehall, Ohio and City of Reynoldsburg, Ohio.
Does City of Gahanna have an API?
No public API is recorded for City of Gahanna.
What industry is City of Gahanna in?
City of Gahanna's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 925.