Town of Leesburg

What Town of Leesburg does

The Town of Leesburg is a municipal government entity incorporated under Virginia state law, founded in 1758 and serving as the county seat of Loudoun County, Virginia. It delivers the full suite of municipal services to residents, businesses, and visitors: police and fire/rescue protection, water and sewer utilities, trash and recycling collection, parks and recreation (including the Ida Lee Park Recreation Center and AV Symington Aquatic Center), community development and permitting, public works, historic preservation, and economic development. The Town is governed by an elected Town Council and administered by Town Manager Kaj Dentler, with a workforce of 101–250 employees organized across departments including Finance, Utilities, Police, Parks and Recreation, and Community Development.

The Town operates a digital services ecosystem built on a Granicus-powered website (leesburgva.gov) with an eTRAKiT land management and permitting system, a Customer Self Service Portal for utility accounts, a Paymentus-based online payment portal, the Lee S. Burg AI chatbot, the Recycle Coach waste-management app, the TourLeesburg heritage-tour app, and ParkMobile for downtown parking. These tools are supplemented by a 24/7 phone payment line, secure drop boxes, and traditional mail channels. Underlying infrastructure is delivered through technology partners including Paymentus, Granicus, NEOGOV, ParkMobile, Recycle Coach, and STQRY.

Financing comes from a diversified municipal revenue base: real estate and personal property taxes (billed by Loudoun County since 2020, with the Town collecting delinquent amounts for prior years), Business/Professional/Occupational License (BPOL) taxes, water and sewer utility fees, consumer taxes (meals and beverage at 3.5%, transient occupancy at 6% local plus 3% regional, short-term rentals at 1%, utilities at 16% of the first $15, cigarettes at $0.75/pack), parking fees, and a schedule of permits and capital intensity factors by housing type. Service delivery is concentrated within Leesburg's municipal boundaries with no geographic expansion outside Loudoun County.

Name

Town of Leesburg

Legal name

Town of Leesburg

Website

https://leesburgva.gov

Company type

Private

Founded year

1758

Operating status

Operating

Headcount range

101–250 employees

Short description

The Town of Leesburg is a Virginia municipal government, founded in 1758, delivering public safety, water/sewer utilities, permitting, parks/recreation, and community development services to its residents, businesses, and visitors through digital portals and a 101–250-person staff.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Police Protection (922120), Administration of Economic Programs (9261)

SIC

Services-Management Services (8741), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Municipal government services
• Local government administration
• Public utilities
• Permitting and licensing
• Community recreation programs

Headquarters

HQ city

Leesburg

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Property Taxes: Real estate taxes billed and collected by Loudoun County on behalf of the Town. Town continues to collect delinquent real estate taxes for 2018 and prior years.
2. Personal Property Taxes: Taxes on vehicles registered to Town of Leesburg addresses. Loudoun County assumed billing responsibility in 2020. Town continues collecting delinquent taxes for 2019 and prior years.
3. Business Licenses (BPOL): Business, Professional and Occupational License tax based on gross receipts for businesses operating in Leesburg, including home-based businesses. Annual renewal required.
4. Water and Sewer Utility Fees: Monthly water and sewer billing for Town residents and businesses. Service fees apply for online and phone payments.
5. Consumer Taxes: Meals and Beverage Tax (3.5%), Short-Term Rentals (1%), Transient Occupancy (6% local + 3% regional), Utilities tax (16% of first $15), Cigarettes (75 cents/pack)
6. Parking Fees: Parking garage fees, parking tickets, and residential parking permits
7. Permits and Fees: Various permits including building permits, zoning permits, sign permits, block party permits, outdoor dining permits, and application fees

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

The Town of Leesburg is a municipal government entity founded in 1758 that delivers core local government services to its residents, businesses, and visitors. Its offering centers on public utilities (water, sewer, electric distribution), permitting and inspections, business licensing, public safety coordination, parks and recreation programming, refuse and recycling collection, road and infrastructure maintenance, and civic engagement through Council and advisory boards.

Product overview

The Town of Leesburg provides a digital services ecosystem consisting of eTRAKiT for land management and permitting, the Customer Self Service Portal for utility account management, an online payment portal via Paymentus, the Lee S. Burg AI chatbot for public inquiries, the TourLeesburg mobile app for heritage tourism, and the Recycle Coach app for waste management guidance. These services are delivered through the Granicus government website platform, offering residents online access to government services, permits, payments, and information.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Utilities (Water, Sewer, and Electric Distribution) Residential and commercial utility services — water, wastewater (sewer), and electric distribution — delivered by the Town to Leesburg households and businesses, with billing, usage history, and payments available through the online portal.
• Business Licensing and Permit Services Issuance of business licenses, building permits, zoning approvals, and inspection scheduling for businesses, contractors, and property owners operating in or proposing projects within Leesburg, administered through the eTRAKiT Land Management System.
• Parks and Recreation Programs Community recreation services including classes, sports leagues, camps, special events, and access to Town parks and facilities, available to Leesburg residents and visitors.
• Refuse, Recycling, and Yard Waste Collection

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Loudoun CountycoreStrategic or Co-development PartnerLoudoun County handles billing and collection of Town of Leesburg real estate and personal property taxes. County also provides animal services, building/development permits, schools, and other shared services.
• Loudoun County Department of Animal ServicescoreStrategic or Co-development PartnerProvides animal control services and wildlife management for Town of Leesburg residents.
• Patriot Disposal Inc.coreStrategic or Co-development PartnerContracted trash and recycling collection services for Town residents. Contact: 703-771-6677 or [email protected].
• Virginia Museum of Fine Arts (VMFA)minorStrategic or Co-development PartnerTraveling museum program visiting Leesburg on July 4, 2026 as part of America 250 celebrations.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Vienna: Northern Virginia town of similar scale providing full municipal services including police, utilities, parks, and community development to an affluent residential population.
• City of Manassas: Independent Virginia city operating full municipal services in Northern Virginia with overlapping permitting, utilities, and public safety functions.
• Town of Herndon: Northern Virginia town operating comparable municipal functions including utilities, police, recreation, and economic development in the greater Washington DC metro.
• Town of Warrenton: Small historic Virginia town with similar full-service municipal delivery, comparable tax structure, and a strong heritage-tourism positioning.
• City of Falls Church: Small independent Virginia city with similar scale and a comparable portfolio of municipal services, including its own utilities and police force.
• Town of Purcellville: Neighboring incorporated town in western Loudoun County, Virginia offering a comparable mix of utilities, police, permitting, and parks/recreation services to a similar residential base.
• Town of Middleburg: Small historic Virginia town with comparable tourism-led municipal operations and a similar affluent demographic base.
• City of Fredericksburg: Historic Virginia independent city offering a comparable mix of municipal services, heritage tourism assets, and direct-to-consumer citizen service delivery.

Broad incumbents

• Loudoun County Government: The overarching county government that bills Leesburg's taxes, provides animal services, and shares permitting responsibilities — a broad public-sector incumbent whose policy decisions materially shape Leesburg's operating context.
• City of Alexandria: Larger Northern Virginia independent city that operates an overlapping portfolio of municipal services including utilities, police, permitting, and recreation — a broader incumbent in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/TownofLeesburg
• YouTubeyoutube.com/@TownofLeesburgVirginia
• Facebookfacebook.com/LeesburgVirginia
• LinkedInlinkedin.com/company/town-of-leesburg
• Instagraminstagram.com/townofleesburgva

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Leesburg