Claro Hill Vets

What Claro Hill Vets does

Claro Hill Vets is a family-run, independent small animal veterinary practice located in Thirkill Park, Pannal, near Harrogate, North Yorkshire, United Kingdom. Founded by veterinarian Laura Keyser and opened in January 2024, the clinic delivers general veterinary care, preventative medicine, surgery, dentistry, diagnostics, oncology, and senior pet care for dogs and cats. The practice employs a team of eight staff, including two vets, two registered veterinary nurses, a student veterinary nurse, and three reception/admin staff, and operates as a single site with standard weekday and Saturday morning opening hours. A cat-friendly environment is maintained through ISFM Cat Friendly GOLD standard facilities, including a dedicated cat-only consult room and cattery.

The practice is built around modern veterinary equipment: a Somatom CT scanner, digital and dental X-ray, an in-house Idexx laboratory for same-day blood results, and an ultrasound unit. This equipment base enables an outpatient CT imaging referral service offered to other local veterinary practices, where images are sent to an external diagnostic imager for reporting. On the commercial side, Claro Hill generates revenue from one-time clinical fees (consultations, vaccinations, neutering, surgery, diagnostics), a monthly Complete Health Plan subscription that includes unlimited vet and nurse consultations (priced at £22.50-£29.50/month for adults, lower for juniors), and a £100 nurse-led wellness clinic package. Out-of-hours emergency cover is provided through partnerships with Swift Referrals (Wetherby) and Bishopton Vets (Ripon), and the practice runs a clinical-staff-manned mobile advice line outside core hours. The customer base is predominantly local pet owners within a 15-minute drive radius of the practice, supplemented by a B2B referral stream from neighbouring practices.

Name

Claro Hill Vets

Legal name

Claro Hill Vets

Website

https://clarohillvets.co.uk

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Claro Hill Vets is a family-run, independent small animal veterinary practice in Harrogate, UK, founded in January 2024 by vet Laura Keyser. It serves local dog and cat owners with consultations, surgery, diagnostics, CT imaging referrals, and a monthly subscription health plan.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYAFAEANAA

Companion Animal Veterinary Clinics & Hospitals

Agriculture & Food Production/Animal Production & Aquaculture/Animal Health & Veterinary Services

SECONDARYHLAMAAAK

Dental & Oral Surgery Veterinary Clinics

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

Keywords

• Veterinary services
• Small animal care
• Pet diagnostics
• Veterinary surgery
• Pet health plans

Headquarters

HQ city

Harrogate

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Pet Health Plans: Monthly health plans (Complete Health Plan) providing unlimited vet and nurse consultations, spreading the cost of healthcare across the year.
2. Clinical Services: One-time fees for consultations, vaccinations, neutering, and surgical procedures. Pricing varies by bodyweight and procedure type.
3. Referral CT Imaging: CT imaging services provided on outpatient basis to other local veterinary practices, with external diagnostic reporting.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Claro Hill Vets is a family-run, independent small animal veterinary practice in Harrogate providing preventative healthcare, medical consultations, vaccinations, surgery, dentistry, and advanced diagnostics including CT imaging, ultrasound, digital X-ray, and in-house laboratory services. The practice also operates subscription-based Complete Health Plans for dogs and cats that bundle unlimited vet and nurse consultations, and accepts outpatient CT referrals from other local veterinary practices.

Product overview

Claro Hill Vets is a family-run, independent veterinary practice offering comprehensive pet care services. The practice operates as a single-location veterinary clinic providing preventative health care, medical consultations, diagnostics (CT imaging, ultrasound, digital X-ray, in-house laboratory), surgery, dentistry, and specialized senior pet and wellness clinics. The practice also offers subscription-based Complete Health Plans for cats and dogs that include unlimited vet consultations. Services are delivered through experienced veterinary staff using modern equipment including a CT scanner, Idexx laboratory system, and dental X-ray facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Veterinary Consultations General veterinary consultations for cats and dogs covering preventative health care, medicine, vaccinations, and routine examinations. Vet consultation £49, nurse consultation £24.50.
• CT Imaging Services Outpatient CT scanning using a Somatom CT scanner, available both to in-house patients and on referral to other local veterinary practices. External diagnostic reporting is provided for referred cases. Used for joint assessment, metastasis checks, and respiratory/gastrointestinal evaluation.
• Surgery and Dentistry Surgical procedures performed in two sterile operating theatres, including neutering, soft tissue surgery, and a dedicated dental suite with dental X-ray for assessment below the gum line.
• Laboratory Services In-house Idexx laboratory delivering same-day blood test results for diagnosis and routine chronic-illness monitoring, with referral access to external laboratory specialists when required.
• Complete Health Plan Monthly subscription health plan for dogs and cats providing unlimited free vet and nurse consultations, spreading the cost of preventative healthcare across the year. Adult Dog Plan £22.50–£29.50/month; Adult Cat Plan £20–£25/month.
• Wellness Clinics 30-minute nurse-led wellness appointments including history taking, observation, full top-to-toe examination, blood tests, blood pressure monitoring and urinalysis. Priced at £100.
• Senior Pet Clinics Specialised care for senior dogs and cats focused on early detection of disease and management of age-related conditions.
• Hip and Elbow Scoring Radiographic hip and elbow scoring service for breeders and owners; hip £240, elbow £300, combined £350, plus submission fee.

Quantifiable outcome

• Wellness clinic at £100 provides savings compared to individually priced items including examination, blood tests, blood pressure monitoring and urinalysis

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Swift ReferralscoreStrategic or Co-development PartnerProvides dedicated night service and out-of-hours emergency cover for Claro Hill Vets. Located at Thorp Arch, Wetherby (01937 374888).
• Bishopton VetscoreStrategic or Co-development PartnerProvides out-of-hours emergency cover for Claro Hill Vets. Located in Ripon (01765 602396). Pet owners can choose between Swift Referrals and Bishopton Vets depending on drive time.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CVS Group: Largest UK-listed veterinary group with hundreds of practices and referral hospitals. Represents the dominant corporate consolidator whose scale, procurement, and acquisition strategy shapes competitive dynamics for independents like Claro Hill.
• IVC Evidensia: Major European veterinary group with extensive UK practice and referral hospital footprint. Competes with independents through scale, clinical standards programs, and acquisition of regional clinics across Yorkshire and beyond.
• Medivet: Large UK veterinary group with national branch network, in-house lab, and 24-hour hospital support. Comparable service offering (consultations, surgery, diagnostics) delivered at corporate scale against which Claro Hill competes for talent and clients.
• Vets4Pets / Companion Care: Largest UK corporate small animal veterinary chain, owned by Pets at Home. Operates joint-venture partner practices across the country and competes directly for primary care pet owners in the same segment Claro Hill serves.

Direct peers

• Swift Referrals: Referral hospital at Thorp Arch, Wetherby, providing advanced imaging and specialist services including out-of-hours cover for Claro Hill. Comparably equipped with CT and advanced diagnostics and serves the same Yorkshire catchment with overlapping referral relationships.
• Goddard Veterinary Group: Large independent UK veterinary group with hospital and branch network across London and the Home Counties. Comparable independent operating model with modern equipment, health plans, and referral partnerships.
• Holly House Veterinary Hospital: Long-established independent UK small animal veterinary hospital with modern facilities, in-house lab, and advanced imaging. Closely comparable independent, multi-vet model with similar emphasis on continuity of care and modern equipment.
• Maven Vets: Independent UK small animal veterinary group with modern facilities, in-house lab, and advanced diagnostics including ultrasound. Comparable independent, multi-vet structure and equipment-led proposition.
• Pennard Vets: Independent UK veterinary group operating multiple sites across Kent/London with modern facilities, health plans, and cat-friendly accreditation. Comparable independent practice model with similar subscription and accreditation-led positioning.

Regional players

• Bishopton Vets: Independent veterinary group based in Ripon and North Yorkshire that provides primary care and referral services in the same Yorkshire region as Claro Hill Vets, including out-of-hours cover. Direct overlap in catchment area and service mix makes it a comparable operating peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clarohillvets

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claro Hill Vets