Bofor

Name

Bofor

Legal name

Bofor Oy

Website

https://bofor.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Microsoft Dynamics 365 Consulting

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAEAGAC

CRM Implementation & Customization Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYBPAEAGAD

CRM Managed Services & Support

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Enterprise Applications Services (ERP/CRM/HRIS)

SECONDARYHDAEAHAG

iBPMS (Intelligent BPM Suites) & Process Automation Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Business Process Management (BPM), Workflow & Automation Platforms

SECONDARYHDAAAGAJ

B2B SaaS & Enterprise Personalization (CRM, Sales, Support)

Hardware, Technology & Telecom/Artificial Intelligence & Machine Learning/Recommender Systems & Personalization

Keywords

• Microsoft Dynamics consulting
• CRM implementation services
• Enterprise data analytics
• Customer engagement platforms
• Digital transformation consulting

Headquarters

HQ city

Espoo

HQ country

Finland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Consulting Services: Professional consulting services including advisory, implementation, and transformation projects using Microsoft Dynamics 365 and Power Platform. Services are delivered by cross-functional teams combining business and technology expertise.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Bofor Oy designs, implements, and continuously develops Microsoft Dynamics 365, Power Platform, and Azure-based data, analytics, and CRM solutions for enterprise customers. The firm delivers consulting, advisory, and implementation services across advisory, financial services, customer insights, customer service, sales, transformation, continuous services, and AI practices, with a focus on financial services and complex enterprise transformations in the Nordic market.

Product overview

Bofor is a Finnish business and technology consulting company that implements Microsoft Dynamics 365 and Power Platform solutions. Their offering is organized as a services-based practice rather than a packaged software product. Services include Advisory, Financial Services (FSI), Customer Insights, Customer Service, Sales, Transformation, Continuous Services, and Artificial Intelligence—all built on Microsoft's business applications suite (Dynamics 365, Power Platform, Azure). They deliver custom solutions tailored to specific industries (healthcare, financial services, construction, industrial) using the Microsoft ecosystem as their foundation.

Differentiator

Problem solved

Functional benefit

Products and services

• Advisory Services Strategic advisory services that help enterprise organizations bridge the gap between vision and execution. Includes refining business direction and creating actionable roadmaps aligned with strategic goals and culture, underpinned by Microsoft Dynamics 365 expertise.
• Financial Services (FSI) Consulting Industry-specific consulting for banking, wealth management, and financial services firms under regulatory pressure, combining deep Microsoft technology expertise with industry understanding to deliver integrated, future-ready services.
• Customer Insights Implementation Implementation of Microsoft Dynamics 365 Customer Insights to design automated, personalized marketing journeys that unify customer data and drive growth at enterprise scale.
• Customer Service Implementation Implementation of Microsoft Dynamics 365 Customer Service to deliver intelligent, scalable customer service solutions with 24/7 self-service, enhanced agent productivity, and omnichannel interaction handling.
• Sales Implementation Implementation of Microsoft Dynamics 365 Sales to empower sales teams with real-time insights, guided selling, and smart automation for stronger pipelines and increased win rates.
• Transformation Services End-to-end transformation services for larger strategic shifts such as moving from Salesforce to Microsoft Cloud or implementing broader business-direction pivots, with focus on outcomes, people, and long-term value.
• Continuous Services Ongoing maintenance, support, and continuous improvement of customer Dynamics 365 and Power Platform systems, blending stability with innovation to drive ongoing value.
• Artificial Intelligence Services AI strategy and implementation services spanning Microsoft Dynamics Copilot, Azure cognitive services, intent recognition, sentiment analysis, and generative AI to deliver practical, value-driven implementations.
• Occupational Healthcare Action-Planning Tool for Terveystalo Custom digital action-planning tool built on Microsoft Dynamics 365 for Terveystalo's occupational healthcare operations, enabling 66% faster plan creation through intelligent form logic and auto-population while reducing administrative burden.
• Dynamics 365 Sales Solution for Havator Custom Microsoft Dynamics 365 Sales solution for Havator covering service-business quoting, funnel visibility, and Power BI reporting, providing a single source of truth and uniform quotations across four Nordic countries.
• Customer Insights Solution for Aktia Microsoft Dynamics 365 Customer Insights solution for Aktia unifying Finnair co-branded cardholder touchpoints and onboarding data into a unified customer profile to drive personalized cross-sell campaigns.
• Unified Sales Platform for Barona Custom Microsoft Dynamics-based unified sales engine for Barona implementing the 'One Barona' strategy, eliminating silos and building a customer-centric sales model with unified processes across departments.

Quantifiable outcome

• 66% faster plan turnaround for occupational healthcare action planning
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability8 records

Feature2 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• MicrosoftcoreTechnology or Integration · 11 February 2025Strategic partnership where Microsoft Dynamics 365 serves as the foundation for customer transformation projects. Bofor leverages Microsoft's sales, customer service, and AI capabilities including Microsoft Dynamics Copilot.
• TeknosflagshipStrategic or Co-development Partner · 11 February 2025Customer Engagement Platform (CEP) project where Bofor implements Microsoft Dynamics 365 to unify Teknos' marketing, sales, and customer service operations. Decision to switch to new CRM made in October 2024 with kickoff immediately following.
• SaastopankkiryhmacoreImplementation/ SI/ Consulting Partner · 22 November 2024Partnership to support Saastopankkiryhma's business development project and develop customer management processes on Microsoft Dynamics 365 platform. Focus on efficiently defining business needs and translating them into concrete solutions.
• Microsoft FinlandcoreTechnology or Integration · 1 May 2024Microsoft Finland refers enterprise customers to Bofor for Dynamics 365 implementation projects. Bofor is built on Microsoft's business applications suite and holds deep expertise in Microsoft technologies.
• Kajaani University of Applied SciencesminorStrategic or Co-development PartnerCollaboration on creating content for Microsoft Power Platform App Maker online course as part of the Power Platform Study Program.
• Mimmit KoodaaminorStrategic or Co-development PartnerCollaboration with Mimmit Koodaa initiative focused on increasing the number of women in tech in Finland. Bofor employees served as guest speakers in Skills for Jobs x Mimmit Koodaa webinar series.

Scale indicators2 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Gofore Group: Gofore is a Finnish digital transformation consultancy listed on the Helsinki Nasdaq, delivering enterprise software, data, and Microsoft-related services to Nordic clients. It is a directly comparable Finnish-headquartered digital services peer.
• Avanade: Avanade is the largest pure-play Microsoft-focused consulting joint venture (Accenture + Microsoft), delivering Dynamics 365, Azure, and Power Platform implementations globally. It is the most directly comparable peer to Bofor in terms of Microsoft stack focus and enterprise CRM delivery model, though at vastly larger scale.
• Columbus A/S: Columbus is a Denmark-based global IT services company specializing in Microsoft Dynamics 365 ERP, CRM, and business applications implementations across multiple industries. Comparable to Bofor in Microsoft stack focus and Nordic enterprise client base.
• Innofactor: Innofactor is a Nordic-headquartered (Finland) Microsoft-focused digital transformation and software company delivering Dynamics 365 and Azure solutions. It is one of the closest direct competitors to Bofor in the Finnish enterprise Microsoft ecosystem.

Broad incumbents

• TietoEVRY: TietoEVRY is a major Nordic IT services and software company with a broad Microsoft Dynamics and Azure practice serving enterprise customers across the Nordics. It is a broad incumbent that overlaps with Bofor's Finnish enterprise Microsoft delivery space.
• CGI Group: CGI is a large global IT and business consulting services firm with deep Nordic presence and enterprise systems integration capabilities, including Microsoft enterprise application services. It is a broad incumbent competing for the same enterprise transformation RFPs.
• Capgemini: Capgemini is a global IT services and consulting firm with a strong Microsoft Dynamics, Azure, and enterprise applications practice. It is a broad incumbent competing for enterprise CRM and customer experience transformation engagements in the Nordics.
• Accenture: Accenture is the global leader in IT and management consulting, with a large Microsoft Business Applications practice (and joint Avanade venture) serving enterprise customers. It competes with Bofor for large Nordic enterprise transformation mandates.

Regional players

• Netlight Consulting: Netlight is a Nordic-origin management and technology consultancy with presence in Finland and other Nordics, delivering business and technology transformation to enterprise clients. It overlaps with Bofor in the Finnish enterprise transformation space.

Others

• Sympa (now part of Workforce Software): Finnish HR software company that has used Dynamics 365-related implementations in the HR space, illustrating the ecosystem of Finnish enterprise software players that intersect with Bofor's customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/bofor-oy

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bofor