Sivil Havacılık Genel Müdürlüğü

What Sivil Havacılık Genel Müdürlüğü does

Sivil Havacılık Genel Müdürlüğü (SHGM) is the Turkish civil aviation regulatory authority, operating under the Ministry of Transport and Infrastructure (Ulaştırma ve Altyapı Bakanlığı). It exercises exclusive statutory authority over civil aviation in Turkey under Turkish Civil Aviation Law No. 2920, covering airline operators, air taxi operators, general aviation, balloon operations (notably Cappadocia), commercial UAV/drone operators, aircraft maintenance organizations, flight training organizations, and licensed aviation personnel. Its international standing rests on founding membership in ICAO (1945) and ECAC (1956) and ongoing membership in EUROCONTROL, complemented by bilateral working arrangements with EASA, FAA, ANAC (Brazil), Transport Canada (TCAA), Russia's FATA, Korea's KOCA, and Ukraine's SAAU.

SHGM delivers its mandate through a portfolio of regulatory services (aircraft registration, airworthiness certification under SHT-21, operator licensing, maintenance organization approval under SHT-145, airport certification, personnel licensing) and a digital platform ecosystem. The digital stack includes KDM-ORG (Digital Civil Aviation Authority) covering pilot examinations across 6 provinces in 12 centers, the İHA Kayıt Sistemi for UAV registration, the Lisans Doğrulama Sistemi for credential verification, the Hava Aracı Takip Sistemi for aircraft tracking, the e-Yolcu system for passenger rights, and the newer CTM automation platform. Supporting systems handle document applications, safety occurrence reporting (Emniyet Raporlama), flight permits (Uçuş İzinleri), and parts manufacturer inventory (PACE). The Sivil Havacılık Mevzuat Sistemi hosts 392 regulations in force as of 2024.

The business model is dual-track: (1) annual budget allocation from the parent Ministry of Transport and Infrastructure, and (2) regulated service fees published in the annual Hizmet Tarifesi (Service Tariff), covering fees for operator certificates, maintenance organization approvals, pilot examinations, aircraft registration, and special authority certifications. Service distribution runs through the official website (web.shgm.gov.tr), the e-Services portal, e-Devlet integration for citizen-facing services, a 444 60 01 call center, the Ankara headquarters and Sicil Müdürlüğü (Registry Office), and a regional representative office in Nevşehir for Cappadocia balloon operations. Leadership comprises Minister Abdulkadir Uraloğlu (Ulaştırma ve Altyapı Bakanı) and Director General Prof. Dr. Kemal Yüksek (Sivil Havacılık Genel Müdürü).

Name

Sivil Havacılık Genel Müdürlüğü

Legal name

Sivil Havacılık Genel Müdürlüğü

Website

https://web.shgm.gov.tr

Company type

Public

Founded year

1925

Operating status

Operating

Headcount range

251–500 employees

Short description

SHGM is Turkey's national civil aviation regulatory authority under the Ministry of Transport and Infrastructure, exclusively licensing and certifying all airlines, maintenance organizations, airports, aviation personnel, and drones operating in Turkish airspace.

Ownership category

akta.pro rank

Product category

Civil Aviation Regulation

NAICS

Other Support Activities for Air Transportation (488190), International Affairs (92812)

akta.pro primary industry

Conformity Assessment, Testing, Inspection & Certification Cooperation (BPADANAD)

Keywords

• Civil aviation regulation
• Aircraft certification services
• Aviation personnel licensing
• Airport certification oversight
• Drone registration systems

Headquarters

HQ city

Maltepe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Government Budget Allocation: Core funding from Turkish Ministry of Transport and Infrastructure annual budget allocations
2. Service Fees (Hizmet Tarifesi): Fees collected for various civil aviation services including licensing, certification, examination, and regulatory approvals. The 2026 Service Tariff outlines fees for operator certificates, maintenance organization approvals, pilot examinations, aircraft registration, and special authority certifications.

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

Sivil Havacılık Genel Müdürlüğü (SHGM) is Turkey's civil aviation regulatory authority operating under the Ministry of Transport and Infrastructure. It provides regulatory licensing, certification, registration, and oversight services for all civil aviation activities in Turkish airspace, including aircraft registration, airworthiness certification, aviation personnel licensing, air transport operator licensing (AOC), maintenance organization certification, airport certification, UAV/drone registration, and air cargo security certification. These services are delivered through a portfolio of proprietary digital platforms (KDM-ORG, CTM, İHA Kayıt Sistemi, e-Yolcu, Lisans Doğrulama) alongside its central Ankara office and e-Devlet integration.

Product overview

Sivil Havacılık Genel Müdürlüğü (Turkish Civil Aviation General Directorate) is Turkey's government aviation authority operating under the Ministry of Transport and Infrastructure. The organization offers regulatory services through both physical offices and a portfolio of digital platforms. The digital portfolio includes KDM-ORG (Digital Civil Aviation Authority) as the central portal, the İHA Kayıt Sistemi for drone registration, the Hava Aracı Tescil Sistemi for aircraft registry, the Uçuşa Elverişlilik Sistemi for airworthiness certification, the Hava Aracı ve Parçası Sertifikasyonu (SHT-21) for aircraft/parts certification, the Hava Ulaştırma İşletmeleri Ruhsatlandırma for operator licensing, the Hava Aracı Bakım Kuruluşları Sertifikasyonu (SHT-145) for maintenance organization approval, the Havaalanı Sertifikasyonu for airport certification, the Havacılık Personel Lisanslama for personnel licensing (pilots, controllers, technicians, cabin crew), the Hava Kargo Güvenliği Sertifikasyonu for cargo security, and the Sivil Havacılık Mevzuat Sistemi for regulations access. Supporting platforms include PACE for parts manufacturers, Lisans Doğrulama for credential verification, e-Yolcu for passenger rights, CTM for new automation, and various e-service systems for applications and reporting. Special authority certifications (RVSM, LVO, MNPS, PBN, ETOPS, DGR, EFB) are processed through the Özel Yetkilendirme system.

Differentiator

Problem solved

Functional benefit

Products and services

• Hava Ulaştırma İşletmeleri Ruhsatlandırma (Air Transport Operator Licensing) Air Operator Certificate (AOC) licensing service for commercial air transport operators, air taxi operators, general aviation operators, balloon operators, and commercial UAS operators operating in Turkish airspace. This service is mandatory for aviation enterprises conducting commercial operations.
• Hava Aracı Bakım Kuruluşları Sertifikasyonu (SHT-145) Certification service for aircraft maintenance organizations under SHT-145 regulations, authorizing approved maintenance facilities to perform aircraft and component maintenance services in Turkey.
• Havaalanı Sertifikasyonu (Airport Certification) Airport certification service ensuring compliance with ICAO Annex 14 standards for international civil aviation traffic and national SHT-HES standards, required for all airports operating in Turkey.
• Havacılık Personel Lisanslama (Aviation Personnel Licensing) Aviation personnel licensing service covering pilots (private, commercial, airline transport), air traffic controllers (Hava Trafik Kontrolörü), aircraft technicians (SHY-66), cabin crew (Kabin Memuru), flight operations specialists, AIM officers, ATSEP, and scanner personnel (Tarayıcı Personel).
• Hava Aracı Tescil Sistemi (Aircraft Registration System) Aircraft registration service managing the Turkish Civil Aircraft Registry, including registration marks, ownership transfers, mortgage transactions, and aircraft identity records. Operated through the Sicil Müdürlüğü (Registry Office) in Ankara.
• Uçuşa Elverişlilik İşlemleri (Airworthiness Certification) Airworthiness certification service issuing standard airworthiness certificates (Form 25), airworthiness review certificates (Form 15), national airworthiness certificates (Form 25N), export airworthiness certificates (Form 27), and special flight permits for aircraft in Turkish registry.
• Hava Aracı ve Parçası Sertifikasyonu (SHT-21) Aircraft and parts certification service under SHT-21 regulations covering type certificates, production organization approvals (ÜOO), design organization approvals (TOO/ATOO), noise certificates, and type acceptance for foreign aircraft.
• Özel Yetkilendirme (Special Authorizations System) Special authorization service providing RVSM, LVO, MNPS, PBN, ETOPS, DGR (Dangerous Goods), and EFB certifications for airline operators, as well as dangerous goods transport authorization assessed under SHT OPS CAT.GEN.MPA.200, SPA.DG.100 and ICAO Doc.9284 Technical Instructions.
• İHA Kayıt Sistemi (UAV Registration System) Unmanned Aerial Vehicle registration system for registering and managing drones and commercial UAVs operating in Turkish airspace, including light UAV operators and commercial UAS operators.
• Hava Kargo Güvenliği Sertifikasyonu (Air Cargo Security Certification) Air cargo security certification under SHT-17.6 regulations for authorized agents (Groups A and B) and known shippers operating in Turkish air cargo.
• Sivil Havacılık Mevzuat Sistemi (Civil Aviation Legislation System) Online civil aviation legislation system providing access to regulations, directives, circulars, technical instructions, and international agreements. Contains 392 active regulations as of 2024.
• KDM-ORG (Digital Civil Aviation Authority Platform) Digital Civil Aviation Authority platform providing centralized access to electronic services for pilot examinations, licensing, and certification management across multiple provinces and examination centers.
• e-Yolcu Sistemi (Passenger Rights System) Electronic passenger system for managing passenger rights, complaint submission, and traveler services in Turkish civil aviation.
• Hava Kampüsleri Yönetimi (Air Camp Management) Air camp management system listing runways and heliports open for aircraft and helicopter operations in Turkey.
• Suya İniş Kalkış Alanları (Seaplane Landing Areas) Management service for seaplane landing areas and water operations conducted by seaplanes in Turkish waters.

Quantifiable outcome

• 392 regulations in force as of 2024 with 28 new publications and 25 revisions in 2024

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core, major and moderate.

• ECAC (Avrupa Sivil Havacılık Konferansı)coreStrategic or Co-development Partner · 1 January 1956European Civil Aviation Conference - Turkey joined as a founding member in 1956. ECAC 166th Directors General Meeting was held in Marseille.
• ICAO (Uluslararası Sivil Havacılık Teşkilatı)coreStrategic or Co-development Partner · 1 January 1945International Civil Aviation Organization - Turkey is a founding member since 1945. SHGM coordinates with ICAO for global aviation safety standards, regulations, and implementation of Chicago Convention requirements.
• EUROCONTROL (Avrupa Seyrüsefer Emniyeti Teşkilatı)coreStrategic or Co-development PartnerEuropean Organisation for the Safety of Air Navigation - Turkey is a member. EUROCONTROL Turkey Liaison Office coordination meeting was conducted.
• EASA (Avrupa Birliği Havacılık Emniyeti Ajansı)coreTechnology or IntegrationEuropean Union Aviation Safety Agency - SHGM maintains Working Arrangement (WA) for certification cooperation. Turkish type certificates are validated against EASA standards.
• FAA (Amerika Federal Havacılık Otoritesi)majorTechnology or IntegrationFederal Aviation Administration of the United States - Bilateral Aviation Safety Agreement (BASA) working arrangement for mutual recognition of certifications.
• ANAC (Brezilya Sivil Havacılık Otoritesi)moderateTechnology or IntegrationBrazilian National Civil Aviation Agency - Memorandum of Understanding for aviation safety cooperation.
• TCAA (Kanada Sivil Havacılık Otoritesi)moderateTechnology or IntegrationTransport Canada Civil Aviation - Type certificates from Canada are accepted for Turkish registration.
• FATA (Rusya Federasyonu Hava Taşıma Ajansı)moderateTechnology or IntegrationFederal Air Transport Agency of Russian Federation - Working Arrangement for aviation maintenance and certification cooperation.
• Ulaştırma ve Altyapı Bakanlığı (Ministry of Transport and Infrastructure)coreStrategic or Co-development PartnerParent ministry overseeing SHGM. The Minister Abdulkadir Uraloğlu heads both the ministry and oversees civil aviation policy.
• DHMİ (Devlet Hava Meydanları İşletmesi)majorStrategic or Co-development PartnerState Airports Authority - Coordinates with SHGM for airport certification, airspace management, and aviation facilitation (HANKOK) activities.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Civil Aviation Administration of China (CAAC): China's national civil aviation regulator covering a major aviation market with parallel functions in certification, licensing, and airspace oversight.
• European Union Aviation Safety Agency (EASA): EU-level civil aviation safety regulator. Directly comparable in mandate and scope; SHGM holds a Working Arrangement with EASA and Turkish type certificates are validated against EASA standards.
• Federal Aviation Administration (FAA): U.S. national civil aviation regulator. Directly comparable as a sovereign aviation authority performing certification, licensing, and oversight; SHGM maintains a Bilateral Aviation Safety Agreement with FAA for mutual recognition.
• Agência Nacional de Aviação Civil (ANAC Brazil): Brazil's civil aviation authority. Direct peer with comparable scope; SHGM holds an MOU with ANAC for aviation safety cooperation.
• UK Civil Aviation Authority (CAA): UK civil aviation regulator with comparable certification, licensing, and airspace oversight functions across airlines, airports, and personnel.
• Korea Office of Civil Aviation (KOCA): South Korea's civil aviation authority. Direct peer in certification and licensing; SHGM has Implementation Procedures under an MoU for aviation safety cooperation.
• Directorate General of Civil Aviation (DGAC France): France's national civil aviation regulator. Direct peer for national-level certification and oversight; relevant context for Turkey's ECAC coordination.
• Federal Air Transport Agency (Rosaviatsia / FATA Russia): Russia's federal civil aviation regulator. Comparable mandate; SHGM has a Working Arrangement for aviation maintenance and certification cooperation.
• Australian Civil Aviation Safety Authority (CASA): Australia's civil aviation safety regulator performing comparable aircraft, personnel, and operator certification oversight.
• Transport Canada Civil Aviation (TCCA): Canada's national civil aviation authority. Direct peer in regulatory scope; SHGM accepts Canadian type certificates for Turkish registration.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SHGM
• LinkedInlinkedin.com/company/shgm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sivil Havacılık Genel Müdürlüğü