Passport Seva
- Company typePrivate
- Founded-
- HeadquartersKolkata, India
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Passport Seva firmographics
Firmographics- Name
- Passport Seva
- Legal name
- Ministry of External Affairs, Government of India
- Website
- https://passportindia.gov.in
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Passport Seva industry classification
Industry- Product category
- Government Passport and Travel Document Services
- NAICS
- All Other Travel Arrangement and Reservation Services (561599)
- SIC
- Foreign Governments (8888)
- akta.pro primary industry
- Passport & Identity Document Management (THALAPAB)
- akta.pro secondary industry
- Consular Services & Citizen Assistance (BPAIAIAB)
Keywords
Where Passport Seva is headquartered
LocationHeadquarters
- HQ city
- Kolkata
- HQ country
- India
- HQ region
- Asia
Offices3 records
Markets served
Passport Seva business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Passport Application Fees: Government service funded through passport application fees. Fees were revised with effect from 1 July 2026. The service processes various passport types including Fresh/Re-issue Ordinary Passport, Tatkaal Passport, Diplomatic/Official Passport, Police Clearance Certificate, and Identity Certificate/Passport Surrender Certificate.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Passport Seva product offering
Product offeringCore offering
Passport Seva is the official Government of India platform for delivering passport and related travel document services to Indian citizens. It enables online registration, application submission, fee payment, and appointment scheduling, supported by the Passport Seva App for applicants and the Police Verification App for law enforcement. Services are fulfilled through 500+ Passport Seva Kendras across India, mobile van camps in remote areas, and Indian Missions abroad.
Product overview
Passport Seva is the official passport issuance service platform operated by the Ministry of External Affairs, Government of India. It delivers comprehensive passport and travel document services through a unified ecosystem comprising an online web portal, the Passport Seva App for applicants, and the Passport Seva Police Verification App for law enforcement. The platform offers multiple service categories including Fresh/Re-issue Ordinary Passport, Tatkaal (expedited) Passport, Diplomatic/Official Passport, Police Clearance Certificate, Identity Certificate/Passport Surrender Certificate, Line of Control Permit, and Global Entry Program Verification. Services are accessible through 500+ Passport Seva centers across India and Indian missions abroad, processing over 15.9 million applications annually.
Differentiator
Problem solved
Functional benefit
Products and services
- Passport Seva (Online Portal)
Quantifiable outcome
- Over 1.59 crore (15.9 million) passports and services rendered in 2025
Companies that use Passport Seva
Customer profileSegments2 records
Ideal customer profiles2 records
Passport Seva technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Passport Seva partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Tata Consultancy Services Ltd (TCS)coreTata Consultancy Services maintains and operates the Passport Seva portal under government contract. TCS is responsible for the technical infrastructure and site maintenance of the official passport services website.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Passport Seva competitors and assessment
Company assessmentOthers
- IDEMIA: IDEMIA is a global leader in identity and security solutions, providing passport chips, biometric matching, and document issuance technology to governments worldwide. It is comparable to Passport Seva as a key enabling technology provider behind sovereign passport issuance and identity verification programs.
- UIDAI (Aadhaar): UIDAI operates India's Aadhaar biometric identity program, which underpins identity verification across government services including passports. It is comparable to Passport Seva as an adjacent sovereign identity infrastructure provider that Passport Seva relies on for applicant verification.
Direct peers
- BLS International Services: BLS International is a leading visa, passport, and citizen-services outsourcing company that handles front-end intake and processing for several governments, including India. It is directly comparable to Passport Seva as it delivers outsourced consular/passport services that mirror the citizen-facing functions of the MEA platform.
- VFS Global: VFS Global is the world's largest visa and passport services outsourcing company, providing application support and biometrics for governments including India. It is directly comparable to Passport Seva because it operates adjacent front-end passport and visa intake services for sovereign clients, often in partnership with the same Ministry of External Affairs.
Broad incumbents
- Australian Passport Office: The Australian Passport Office is the national authority issuing Australian passports via online applications and overseas missions. It is comparable to Passport Seva as a peer sovereign passport agency with a digital-first application flow and global consular service model.
- U.S. Bureau of Consular Affairs: The U.S. Bureau of Consular Affairs oversees U.S. passport issuance and consular services through embassies and passport agencies. It is comparable to Passport Seva as a sovereign counterpart with similar service categories (passports, PCCs, GEP-style trusted-traveler programs) and overseas mission delivery.
- HM Passport Office (UK): HM Passport Office is the UK government agency responsible for issuing British passports, offering both standard and premium services. It is comparable to Passport Seva as a mature national passport-issuing authority with online application, appointment scheduling, and a global consular footprint serving citizens abroad.
Emerging players
- DigiLocker: DigiLocker is the Government of India's digital document wallet for issuing and storing official documents, including passport-related documents. It is comparable to Passport Seva as an emerging digital-identity platform that handles adjacent citizen-facing document services in the same Indian sovereign ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Passport Seva social profiles
Digital presencePassport Seva financial estimates
Financial estimateRevenue estimate
Valuation estimate
Passport Seva leadership team
Management profileNumber of profiles
Passport Seva funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Passport Seva M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Passport Seva
What does Passport Seva do?
Passport Seva is the official Government of India platform for delivering passport and related travel document services to Indian citizens. It enables online registration, application submission, fee payment, and appointment scheduling, supported by the Passport Seva App for applicants and the Police Verification App for law enforcement. Services are fulfilled through 500+ Passport Seva Kendras across India, mobile van camps in remote areas, and Indian Missions abroad.
Is Passport Seva a public or private company?
Passport Seva is a private company. It is classified as state government owned and is currently operating.
When was Passport Seva founded?
Passport Seva was founded in -1. It employs 501 to 1,000 people.
Where is Passport Seva based?
Passport Seva is headquartered in Kolkata, India, in the Asia region.
How does Passport Seva make money?
One revenue line is on record: passport Application Fees.
Who are Passport Seva's main competitors?
Others on record are IDEMIA and UIDAI (Aadhaar). Direct peers are BLS International Services and VFS Global. Broad incumbents are Australian Passport Office, U.S. Bureau of Consular Affairs and HM Passport Office (UK). DigiLocker is listed as an emerging player.
Does Passport Seva have an API?
No public API is recorded for Passport Seva.
What industry is Passport Seva in?
Passport Seva's product category is Government Passport and Travel Document Services. Its primary akta.pro industry code is THALAPAB, Passport & Identity Document Management, with a secondary code of BPAIAIAB, Consular Services & Citizen Assistance. Its NAICS code is 561599 and its SIC code is 8888.