What Cherokee County Sheriff's Office does

The Cherokee County Sheriff's Office is a full-service Constitutional law enforcement agency serving Cherokee County, Georgia, a community of more than 299,000 residents. The office operates 493 sworn and civilian personnel distributed across five Uniform Patrol Precincts (Waleska, Ball Ground, Bridgemill, Free Home, Oak Grove, Hickory Flat), an Adult Detention Center, the South Annex Criminal Investigations Division in Woodstock, and the Cherokee County Justice Center providing courthouse security. Its functional mandate covers warrant and civil process service across 16 zones, criminal and narcotics investigations, adult detention with medical/dental/mental health services via Correct Health, evidence and property management, records services under the Georgia Open Records Act, and emergency response.

The agency's service portfolio extends beyond enforcement into community engagement programs: the eight-week Citizen's Academy, Public Safety Cadets for ages 14-18, an unpaid internship program for criminal justice students, the RUOK daily welfare check-in for seniors and disabled residents, Project Lifesaver for cognitively impaired individuals, and the Peace of Mind fraud prevention program delivered at assisted living facilities and senior centers. Technology integrations include iWebVisit for video visitation, JailATM for inmate commissary deposits, Bail.cash/Allpay for online bond payments, Inmate Sales for telephone services, and the Fusus-powered CSO Camera Connect voluntary registry linking citizen surveillance cameras to investigative workflows.

As a government entity, the office does not generate commercial revenue; it is funded through Cherokee County tax revenues and government appropriations under the supervision of the Cherokee County Board of Commissioners. Services are provided to citizens at no direct charge, with fees assessed only for specific transactions such as civil process service ($10-$50 per document), bond processing ($20 state fee), video visitation ($6 standard / $7 confidential per remote visit), and $25 record expungement processing forwarded to the Georgia Bureau of Investigation. The agency holds national accreditations from C.A.L.E.A. (since 1996), ACA (since 2019), NCCHC (since 2004), and PREA compliance (since 2014), placing it among fewer than 50 sheriff's offices in the United States with Triple Crown designation.

Name

Cherokee County Sheriff's Office

Legal name

Cherokee County Sheriff's Office

Website

https://sheriff.cherokeecountyga.gov

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Cherokee County Sheriff's Office is a full-service law enforcement agency serving 299,000+ residents of Cherokee County, Georgia through five patrol precincts, an adult detention center, a criminal investigations division, and courthouse security operations, backed by 493 personnel and Triple Crown accreditation.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Correctional Health, Mental Health & Substance Abuse Services (In-Custody) (BPAKANAG)

Keywords

• Law enforcement services
• Public safety
• Correctional services
• Civil process service
• Court security

Headquarters

HQ city

Cañón

HQ country

Spain

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Public Funding: Government-funded law enforcement agency supported by Cherokee County tax revenues and government appropriations. Services are provided to citizens as public safety functions including law enforcement, detention, court security, and emergency response.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

The Cherokee County Sheriff's Office is a full-service government law enforcement agency providing public safety services to over 299,000 residents of Cherokee County, Georgia. Core offerings include uniform patrol across five precincts, criminal investigations and narcotics enforcement, adult detention and correctional services, court security, warrant and civil process service, evidence and property management, and records services. The agency also operates community-oriented programs including the Citizen's Academy, Public Safety Cadets, Internship Program, RUOK senior wellness check-in, Project Lifesaver, and the Peace of Mind fraud prevention program.

Product overview

The Cherokee County Sheriff's Office is a full-service law enforcement agency providing comprehensive public safety services to over 299,000 residents. The agency operates a multi-product service portfolio comprising core law enforcement operations (Uniform Patrol across five precincts, Criminal Investigations Division, and Warrant/Civil Services), a nationally accredited Adult Detention Center with comprehensive inmate services (medical, commissary, visitation via iWebVisit, GED programs, and chaplaincy), and community engagement programs including the Citizen's Academy, Public Safety Cadets for youth, an Internship Program for criminal justice students, and specialized services like the RUOK daily wellness check, Peace of Mind fraud prevention presentations, and CSO Camera Connect voluntary camera registry. The agency also provides records services, evidence management, and professional standards oversight.

Differentiator

Problem solved

Functional benefit

Products and services

• Uniform Patrol Services Full-service uniform patrol operations across five precincts providing general law enforcement, emergency response, and community protection to Cherokee County residents.
• Adult Detention Center Accredited jail facility providing inmate housing, medical services (via Correct Health), commissary, on-site and remote video visitation, inmate education programs including GED and Alcoholics Anonymous, and chaplaincy services.
• Criminal Investigations Division Investigative services handling criminal cases, narcotics enforcement, drug intelligence, financial crimes, and fraud prevention presentations; operates from the South Annex in Woodstock.
• Warrant and Civil Services Processes and serves local warrants, civil papers, evictions, court-ordered stand-bys, temporary protective orders (TPOs), and sheriff sales across 16 zones; statutory fees range from $10 to $50 per document.
• Evidence and Property Management Evidence return services for property taken as evidence, lost property recovery, and stolen property identification and release.
• Records and Open Records Services Incident report requests, Georgia Open Records Act compliance, accident reports, and criminal history requests through GCIC; record restriction processing requires a $25 fee forwarded to the Georgia Bureau of Investigation.
• Office of Professional Standards Internal affairs function handling citizen allegations, inquiries, and commendations to ensure employee conduct and agency accountability.
• Peace of Mind Fraud Prevention Program Community presentation program educating seniors and vulnerable populations about fraud prevention, financial exploitation, and Adult Protective Services (APS) collaboration.
• CSO Camera Connect Voluntary camera registry program powered by Fusus that enables citizens and businesses to register their surveillance systems for crime-solving purposes without providing live access to the Sheriff's Office.
• RUOK Daily Check-In Service Free daily phone call service for senior citizens and residents with disabilities to verify wellbeing and dispatch deputies if needed.
• Public Safety Cadets Program Youth program for ages 14-18 providing law enforcement education, physical training, leadership skills, and community service opportunities.
• Citizen's Academy Eight-week educational program teaching Cherokee County residents about sheriff's office operations including patrol, detention, K9, investigations, and firearms training.
• Internship Program
• Project Lifesaver Program for locating individuals with cognitive conditions who may wander, through specialized tracking equipment deployed in coordination with Cherokee County Emergency Management.
• Bond Administration Online and in-person bond payment processing via Bail.cash/Allpay, including a $20 state-required bond fee and additional non-refundable automation and administrative fees for credit/debit card payments.
• Inmate Commissary Services Online commissary deposit service via JailATM enabling family and friends to deposit funds into inmate accounts for commissary purchases.
• Video Visitation Services On-site and remote video visitation through iWebVisit for inmates and their families; standard remote visits cost $6 per session and confidential visitors $7.
• Cherokee County Justice Center Courthouse Security Courthouse security and judicial services provided at the Cherokee County Justice Center, including court security and inmate transport.
• Cherokee Multi-Agency Narcotics Squad (CMANS) Multi-agency narcotics task force in which the Cherokee Sheriff's Office participates; Major Walter Jones serves as Director of Drug Enforcement and Intelligence.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

14 partnerships are on record, tiered core, minor and flagship.

• American Correctional Association (ACA)coreStrategic or Co-development PartnerACA administers the national accreditation program for correctional facilities. The Cherokee Sheriff's Office achieved ACA accreditation in August 2019 and has maintained compliance through subsequent audits, earning a perfect score in April 2025 re-accreditation.
• National Commission on Correctional Health Care (NCCHC)coreStrategic or Co-development PartnerNCCHC provides accreditation for correctional health care. The Cherokee Sheriff's Office has been participating since 2004 and received re-accreditation in April 2023.
• U.S. Department of Justice (PREA)coreStrategic or Co-development PartnerDOJ's Prison Rape Elimination Act requires correctional facilities to be audited by certified auditors every three years. Cherokee Sheriff's Office has been participating since 2014 with most recent audit June 2024.
• LiveSAFE ResourcesminorStrategic or Co-development PartnerLiveSAFE Resources provides the toll-free hotline (770-427-3390) for third-party complaints and inmate reporting of sexual abuse and harassment concerns.
• Correct HealthcoreImplementation/ SI/ Consulting PartnerContracted medical services provider delivering in-house medical, dental, and mental health treatment for inmates at the Adult Detention Center.
• iWebVisitcoreTechnology or IntegrationVideo visitation technology platform enabling on-site and remote video visitation for inmates and their families. Standard visits cost $6 per session, confidential visits $7.
• Adult Protective Services (APS)coreStrategic or Co-development PartnerPartnership between Sheriff's Office and APS to identify, investigate, and respond to suspected cases of abuse, neglect, and financial exploitation of seniors and vulnerable populations.
• National Sheriff's AssociationflagshipStrategic or Co-development PartnerAwards the prestigious "Triple Crown" designation to sheriff's offices achieving ACA, NCCHC, and PREA accreditation. Less than 50 sheriff's offices in the US hold this title.
• Georgia Bureau of Investigation (GBI)coreStrategic or Co-development PartnerGBI processes record restriction applications and maintains Georgia criminal history records. The Sheriff's Office forwards approved applications to GBI for processing.
• Georgia Department of CorrectionscoreStrategic or Co-development PartnerPer O.C.G.A. 42-4-16 (HB1105), the Department of Corrections monitors inmates who are not U.S. citizens and requires quarterly reports from jails regarding immigration status, crimes committed, and country of origin.
• Cherokee Multi-Agency Narcotics Squad (CMANS)coreStrategic or Co-development PartnerMulti-agency narcotics task force involving the Cherokee Sheriff's Office. Major Walter Jones serves as Director of Drug Enforcement and Intelligence.
• Assisted Living FacilitiesminorStrategic or Co-development PartnerPartner organizations for fraud prevention and APS awareness presentations to protect seniors from fraud, financial exploitation, and abuse.
• Senior Centers and Senior Advocacy GroupsminorStrategic or Co-development PartnerCommunity organizations receiving fraud prevention and Adult Protective Services awareness presentations.
• Homeowners AssociationsminorStrategic or Co-development PartnerCommunity organizations receiving fraud prevention presentations on current fraud trends, warning signs, and risk mitigation.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Fulton County Sheriff's Office: Metro-Atlanta sheriff's office with full detention, court security, and patrol operations. Comparable in operating model and accreditation discipline, though operating in a much larger urban jurisdiction.
• Bartow County Sheriff's Office: North Georgia county sheriff's office providing patrol, detention, and investigations. Comparable in rural-to-suburban mix and operational scope.
• Pickens County Sheriff's Office: North Georgia county sheriff's office and the prior employer of Sheriff Reynolds. Comparable in scale and operational model, with a meaningful leadership lineage tie.
• Forsyth County Sheriff's Office: High-growth Georgia county sheriff's office serving the Atlanta exurbs with full-service law enforcement and detention. Comparable population profile and operational footprint to Cherokee County.
• Paulding County Sheriff's Office: Fast-growing Georgia county sheriff's office in the Atlanta metro region. Comparable in size, growth trajectory, and full-service law enforcement delivery model.
• DeKalb County Sheriff's Office: Georgia county sheriff's office providing full-service law enforcement and detention. Comparable in operating model, accreditation posture, and ACO accreditation efforts.
• Gwinnett County Sheriff's Office: Large Georgia county sheriff's office operating patrol, detention, and court security in a diverse suburban county. Comparable in scale (hundreds of sworn personnel) and service mix.
• Cobb County Sheriff's Office: Adjacent metro-Atlanta county sheriff's office delivering patrol, detention, court security, and investigations to a similar suburban Georgia population. Directly comparable in scope, accreditation pursuit, and funding model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights6 records

Customer concentration

• Xx.com/CherokeeSO
• Facebookfacebook.com/cherokeesheriffsoffice
• LinkedInlinkedin.com/company/cherokee-county-sheriff-s-office

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cherokee County Sheriff's Office