Holy Capital Municipality

What Holy Capital Municipality does

Holy Capital Municipality (أمانة العاصمة المقدسة) is the statutory municipal authority for Makkah Al-Mukarramah in the Kingdom of Saudi Arabia, operating under the Ministry of Municipal, Rural Development and Housing. Founded in 1926 and headquartered in Makkah, the entity delivers municipal services to the city's residents (Ahl Al-Qura) and the tens of millions of annual visitors and pilgrims (Qasidi) who travel to the holy capital, particularly during Hajj and Umrah seasons.

The municipality operates a web-based unified e-government portal (hmm.gov.sa) that segments electronic services into three core categories: services for individuals, services for businesses, and services for government entities, supported by an internal staff services portal and a Knowledge Center. The platform is registered with the Saudi Digital Government Authority under license 20250429196 and holds DGA quality certification DS00010, and is integrated with the national Balady municipal portal (balady.gov.sa) and the Furas employment platform (furas.momah.gov.sa). The stated technology foundation is a standard government digital services platform, with no proprietary AI/ML capabilities disclosed in the source material.

As a government state entity, the municipality is funded through state budget allocations supplemented by municipal fees and service charges consistent with Saudi municipal regulations, and is not a commercially traded enterprise. Its strategic positioning is explicitly tied to Saudi Vision 2030, which mandates the digital transformation of municipal service delivery. No private ownership, funding rounds, or investor information apply to this entity.

Name

Holy Capital Municipality

Legal name

أمانة العاصمة المقدسة

Website

https://hmm.gov.sa

Company type

Private

Founded year

1926

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Holy Capital Municipality is the Saudi government municipal authority for Makkah Al-Mukarramah, delivering electronic municipal services to residents, businesses, visitors, and pilgrims through a unified digital portal aligned with Vision 2030.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive Offices (92111), Administration of Housing Programs, Urban Planning, and Community Development (925)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

• Municipal government services
• Electronic municipal services
• Urban planning administration
• Public facilities management
• City government services

Headquarters

HQ city

Makkah

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Services and Fees: As a government municipality authority, Holy Capital Municipality provides municipal services to residents and visitors of Makkah Al-Mukarramah. Revenue generation is through municipal taxes, fees, and service charges as standard for Saudi Arabian municipal authorities.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Holy Capital Municipality is the official government municipality authority for Makkah Al-Mukarramah, delivering municipal services to residents (Ahl Al-Qura) and visitors/pilgrims (Qasidi). Its core offering consists of electronic municipal services organized into three tracks: services for individuals (permits, complaints, inquiries), services for businesses (commercial licenses, facility management), and services for government entities (inter-agency coordination). These services are delivered through the official electronic portal at hmm.gov.sa and the integrated national Balady portal.

Product overview

Holy Capital Municipality operates as a unified e-government portal offering a portfolio of electronic municipal services delivered through a web-based platform. The core offerings include electronic services for individuals, businesses, and government entities, supported by an internal staff services portal and a knowledge center. Services are accessible through the main website (hmm.gov.sa) with dedicated sections for service categories, news, events, and FAQ. The platform is built around the government's digital transformation agenda aligned with Saudi Vision 2030.

Differentiator

Problem solved

Functional benefit

Products and services

• Electronic Services for Individuals (خدمات الأفراد)

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Balady Portal (بوابة بلدي)coreChannel Partner/ Reseller/ DistributorIntegration with the national Balady portal (balady.gov.sa) for municipal service delivery, enabling citizens to access municipal services through the unified national platform.
• Digital Government Authority (هيئة الحكومة الرقمية)coreStrategic or Co-development PartnerRegistered with the Digital Government Authority and holds quality certification DS00010, demonstrating compliance with Saudi digital government standards and regulations.

Recent moves6 records

Expansion highlights4 records

Direct peers

• Eastern Province Municipality (أمانة المنطقة الشرقية): Municipal authority for Saudi Arabia's Eastern Province, including Dammam and Al-Khobar. It operates under the same ministerial framework with parallel e-government service delivery obligations for residents, businesses, and government entities.
• Asir Region Municipality (أمانة منطقة عسير): Municipal authority for the Asir region in southwestern Saudi Arabia, operating under the same parent ministry with comparable municipal service mandates including urban planning, business licensing, and digital government service delivery.
• Madinah Region Municipality (أمانة منطقة المدينة المنورة): The municipal authority for Madinah, the other holy city in Islam with comparable Hajj/Umrah pilgrim flows and service obligations. Its operational model — serving both residents and tens of millions of pilgrims annually — is the closest functional twin to Holy Capital Municipality.
• Jeddah Municipality (أمانة محافظة جدة): Municipal authority for Jeddah, Saudi Arabia's second-largest city and principal commercial port. It shares the same statutory mandate, parent ministry oversight, and Vision 2030 digital-service obligations as Holy Capital Municipality.
• Riyadh Region Municipality (أمانة منطقة الرياض): The municipal authority for Saudi Arabia's capital region, operating under the same Municipal, Rural Development and Housing Ministry with an analogous mandate to deliver e-government municipal services to residents and businesses. It is the most directly comparable Saudi municipality in scale and structure.

Regional players

• Dubai Municipality (بلدية دبي): The municipal authority for Dubai, UAE. It delivers a comparable portfolio of municipal services — building permits, health and safety, urban planning — under a Gulf-region governance model with similar digital-service ambitions, making it a relevant regional benchmark.
• Makkah Region Principality (إمارة منطقة مكة المكرمة): The regional governorate authority overseeing Makkah Region, with which Holy Capital Municipality coordinates on Hajj logistics, security, and inter-agency services. It is a regional-level governance counterpart rather than a direct municipal competitor.
• Department of Municipalities and Transport — Abu Dhabi: The integrated municipal and transport authority for Abu Dhabi, UAE. It consolidates municipal permitting, urban planning, and transport oversight functions comparable to those exercised by Saudi municipal authorities, providing a relevant regional peer.

Others

• Balady Platform (بوابة بلدي): The national unified municipal services platform operated under the parent ministry, of which Holy Capital Municipality's electronic services are a regional node. It functions as an enabling infrastructure layer and distribution channel rather than a competing municipality.
• Ministry of Municipal, Rural Development and Housing (وزارة الشؤون البلدية والقروية والإسكان): The parent ministry under which Holy Capital Municipality operates. It sets policy, allocates budget, and supervises all Saudi municipal authorities, making it the most directly connected oversight and ecosystem counterpart rather than a competing entity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/holymakkah
• LinkedInlinkedin.com/company/makkahmunicipality

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Holy Capital Municipality