Missouri Office of Administration

What Missouri Office of Administration does

The Missouri Office of Administration (OA) is the central administrative agency of the State of Missouri, headquartered in Jefferson City and operating under the executive branch under the direction of the Governor. It provides shared administrative services — accounting and financial reporting, budget development, facilities management and construction, information technology, personnel and human resources, purchasing and contract management, risk management, fleet management, and surplus property disposal — to all Missouri state agencies, departments, and approximately 43,000+ state employees. Commissioner Kenneth (Ken) J. Zellers, confirmed by the Missouri Senate on March 10, 2022, leads the agency across divisions including Accounting, Budget & Planning, Facilities Management Design & Construction (FMDC), General Services, Information Technology Services Division (ITSD), Personnel, and Purchasing and Materials Management.

OA operates a portfolio of interconnected statewide technology platforms. MissouriBUYS is a web-based eProcurement system, implemented with Perfect Commerce (a PROACTIS Company) via its WebProcure application, supporting vendor registration, solicitations, a consolidated Bid Board and Contract Board, online bidding, and order management. SAM II (Statewide Advantage for Missouri) is the statewide ERP providing financial and HR modules. FleetWave is a web-based fleet, asset, motor pool, and maintenance management system fully integrated with the WEX fuel card program and telematics. The Missouri Accountability Portal (MAP) and the Missouri Data Portal (data.mo.gov) provide public transparency into state spending and open data. Employee-facing systems include the Employee Self Service (ESS) portal, ITSD Service Portal, ENGAGE 2.0, and a Talent Development suite (MO Learning, MOVERS Learn, leadership academies).

The business model is dominated by Missouri state budget appropriations as a mandated central services provider. Marginal revenue streams include vendor registration and cooperative procurement fees, carpool vehicle rental fees (e.g., compact sedan daily rate $24, per-mile $0.13), fuel card rebates through WEX, and statewide rental contracts with Enterprise Rent-A-Car and Hertz. Distribution is direct to state agencies and self-serve through the MissouriBUYS portal, the Missouri Accountability Portal, and physical carpool locations (Wildwood Drive, East Elm Street, Scruggs Station). Partnerships are core: WEX (fuel/telematics), Perfect Commerce/PROACTIS (eProcurement), Enterprise and Hertz (vehicle rental), and the Missouri APEX Accelerator (vendor development).

Name

Missouri Office of Administration

Legal name

Missouri Office of Administration

Website

https://oa.mo.gov

Company type

Private

Founded year

1972

Operating status

Operating

Short description

The Missouri Office of Administration is the central administrative agency of the State of Missouri, headquartered in Jefferson City. It delivers mandated shared services — accounting, budgeting, facilities, IT, personnel, procurement, and fleet management — to all state agencies and approximately 43,000+ state employees through statewide platforms including MissouriBUYS, SAM II, and FleetWave.

Ownership category

akta.pro rank

Product category

Government Administrative Services

NAICS

Administration of Human Resource Programs (923), Administration of Economic Programs (9261)

SIC

Services-Management Services (8741), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Executive Office / Cabinet Secretariat (BPAIAAAA)

akta.pro secondary industries

State/Provincial Labor, Employment Standards & Workforce Development Administration (BPAIABAN), HR Operations Administration (HRIS Admin, Records, Employee Data Mgmt) (BPACAKAC)

Keywords

• State government administration
• Public procurement services
• Fleet management services
• Government financial services
• Human resources management

Headquarters

HQ city

Jefferson City

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. State Budget Appropriations: Funded through Missouri state government annual budget appropriations as a central state agency providing administrative services to all state agencies.
2. Vendor Fees and Cooperative Procurement: Revenue generated through vendor registration fees, cooperative procurement program participation fees, and administrative fees from statewide contracts.
3. Fleet Management Services: Revenue from carpool vehicle rentals, fleet management services, and vehicle maintenance services provided to state agencies.

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

The Missouri Office of Administration (OA) is the central administrative agency of the State of Missouri, providing shared administrative services to all state government agencies, departments, and approximately 43,000+ state employees. Its core offerings include accounting and financial reporting, budget development, facilities management and construction, information technology services, personnel and human resources, purchasing and contract management, risk management and workers' compensation, fleet management and vehicle services, surplus property disposal, and state employee benefits administration.

Product overview

Missouri Office of Administration provides a portfolio of interconnected technology platforms and services for state government operations. The core systems include MissouriBUYS (eProcurement), Missouri Accountability Portal (transparency), FleetWave (fleet management), and SAM II (ERP for finance and HR). These are supported by employee-facing portals including ESS, ITSD Service Portal, ENGAGE 2.0, and Talent Development platforms. Additional services include OA Fleet Telematics, OA Carpool Program, Trip Optimizer, Missouri State Recycling Program, and Missouri Cybersecurity Portal. Employee benefits are supported through MCHCP and MOSERS integration. The organization also administers recognition programs including the Governor's Award for Quality and Productivity and the Missouri State Team Member Award of Distinction.

Differentiator

Problem solved

Functional benefit

Brands

• MissouriBUYS: Secure, web-based statewide eProcurement system for vendors and state agencies
• Missouri Accountability Portal (MAP)
• Missouri State Fleet Management
• Missouri Cyber Security

Products and services

• MissouriBUYS

Quantifiable outcome

• Over 700 maintenance service locations available statewide through WEX fuel card program
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Enterprise Rent-A-CarcoreStrategic or Co-development PartnerEnterprise provides vehicle rental services to Missouri state employees through a statewide contract. State agencies use Enterprise for official business travel with billing through department travel coordinators. Services include reservations through dedicated state portal and direct billing options.
• HertzcoreStrategic or Co-development PartnerHertz provides vehicle rental services to Missouri state employees through a statewide contract. Services include online reservations, corporate discount programs, Gold VIP traveler program, and HCC direct bill options. Statewide Contract CC200807002.
• WEXcoreTechnology or IntegrationWEX provides fuel card and telematics services for Missouri state vehicles. The WEXOnline program enables account maintenance, flexible querying, invoice viewing, transaction details, purchase alerts, and station directory. Volume and prompt pay rebates are paid to agencies.
• Missouri APEX Accelerator (formerly Missouri PTAC)minorStrategic or Co-development PartnerMissouri APEX Accelerator helps businesses including small, disadvantaged, veteran and women owned firms obtain federal, state and local government contracts. Partner in Missouri vendor development ecosystem.
• Perfect Commerce (PROACTIS Company)coreTechnology or IntegrationPerfect Commerce provides the WebProcure application powering the MissouriBUYS eProcurement system. MissouriBUYS includes vendor registration, solicitations, Bid Board, Contract Board, online bidding, and order management.
• Missouri Cooperative Procurement Program MembersminorChannel Partner/ Reseller/ DistributorDirectory of political subdivisions and quasi-public governmental bodies participating in cooperative procurement to obtain procurement services through joint purchasing programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Florida Department of Management Services: Florida's central administrative department overseeing HR, state procurement, fleet, facilities, and retirement systems. Highly comparable to Missouri OA in scope and statutory role.
• Illinois Department of Central Management Services: Illinois's central administrative body delivering fleet, procurement, facilities, HR, and benefits services to Illinois state government. Closely mirrors Missouri OA's division structure and statewide service mandate.
• Ohio Department of Administrative Services: Ohio's central administrative agency providing HR, procurement, fleet, facilities, and IT services to all Ohio state agencies — a near-functional equivalent of Missouri OA at similar state-government scale.
• Pennsylvania Department of General Services: Pennsylvania's central state administrative office for procurement, fleet, facilities, and surplus property. Performs the same physical-asset and procurement administration functions as Missouri OA's General Services and Purchasing divisions.
• North Carolina Department of Administration: North Carolina's central administrative department encompassing HR, fleet, purchasing, and state property management. A like-for-like functional peer to Missouri OA at comparable state-government scale.
• Texas Facilities Commission: Texas's state-level agency responsible for facilities management, procurement support, and state-owned real estate, closely paralleling the FMDC and General Services divisions of Missouri OA.
• New York State Office of General Services: New York's central administrative authority for procurement, fleet, facilities, and printing/mail services. Performs the same set of statewide back-office functions as Missouri OA and operates a comparable statutory central-services model.
• California Department of General Services: California's central state administrative agency providing fleet, procurement, facilities, real estate, and HR-adjacent services to a much larger state workforce. Operates the most direct functional analog to Missouri's Office of Administration at significantly greater scale, making it the closest reference peer.

Broad incumbents

• Tyler Technologies: Major commercial provider of state and local government software across ERP, procurement, HR, and records management. Represents the private-sector incumbent whose off-the-shelf platforms increasingly compete with OA-style in-house state systems for modernization budgets.
• Workday: Enterprise cloud HCM and financial management vendor increasingly used by state governments as an alternative to legacy state-run ERPs such as Missouri's SAM II. Relevant as a substitute technology path that could reshape OA's long-term HR/finance role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MissouriOA

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Missouri Office of Administration