City of Milwaukie

What City of Milwaukie does

The City of Milwaukie is a municipal government entity incorporated in 1847, serving the city of Milwaukie, Oregon, under a Council-Manager form of government led by Mayor Lisa Batey and City Manager Ann Ober. It delivers a full suite of statutory municipal services — police protection, public works, planning and building permits, code compliance, municipal court, library services (Ledding Library), sustainability/urban forestry, community and economic development, and utility billing — through approximately 51-100 employees organized across roughly 14 departments and supported by 15 boards and commissions.

The City operates a multi-channel service platform anchored by City Hall at 10501 SE Main St (relocated from the 1938 historic building in 2023), the Ledding Library, the Public Safety Building, and the Milwaukie Station Food Cart Pod. Digital service delivery runs on Accela for building permits and inspections, a municipal online payments portal for utilities and court fines, the Engage Milwaukie civic engagement platform, an E-Notify email subscription system, and an Everbridge-powered #ClackCo emergency alerts system, supplemented by GIS-based mapping and property search tools. The technology stack is conventional SaaS rather than proprietary; no AI/ML, APIs, SDKs, or mobile applications are disclosed.

Revenue is generated through a mix of mechanisms: property and business taxes, lien search fees ($40/transaction through a Conduits contract with Net Assets Corporation), monthly food cart pod rentals ($605-$705/space), various economic development grants with caps ranging from $500 to $50,000, and intergovernmental funding (e.g., ODOT's $1.55M STIP contribution toward the Monroe Street Greenway). The City does not disclose GAAP-style revenue; budget data is maintained by the Finance Department. Customer segments are residents (primary), local businesses, community volunteers, and regional visitors — all served within a single geographic jurisdiction.

Name

City of Milwaukie

Legal name

City of Milwaukie

Website

https://milwaukieoregon.gov

Company type

Public

Founded year

1903

Operating status

Operating

Headcount range

101–250 employees

Short description

The City of Milwaukie is an Oregon municipal government serving Milwaukie residents and businesses with statutory services including police, public works, planning, permitting, library, and community development, delivered through roughly 51-100 employees across multiple departments since 1847.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Police Protection (922120), Water, Sewage and Other Systems (2213)

akta.pro industry

PRIMARYBPAIABAM

State/Provincial Housing, Urban/Regional Planning & Community Development

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

SECONDARYBPAIACAF

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAI

Parks, Recreation & Cultural Services

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIACAJ

Housing & Neighborhood Services (Local Housing Programs)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

Keywords

• Municipal government services
• Building permits and inspections
• Public safety services
• Community development grants
• Civic engagement platforms

Headquarters

HQ city

Milwaukie

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxation: The city generates revenue through property taxes, business registration fees, and various municipal taxes from residents and businesses within city limits.
2. Lien Search Fees: The city charges $40.00 per property search for lien searches conducted through the Conduits system, contracted through Net Assets Corporation.
3. Grant Programs: The city administers various grant programs including Community Events Fund (up to $2,000), Neighborhood Enhancement grants (up to $500), Storefront Improvement grants (up to $25,000), Tenant Improvement grants, Community Placemaking grants (up to $10,000), and Pre-Development Assistance grants (up to $50,000).
4. Food Cart Pod Rental: The Milwaukie Station Food Cart Pod generates rental income from food cart vendors at $605-$705 per cart space.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels12 records

Core offering

The City of Milwaukie is a municipal government that provides statutory administrative and community services to residents and businesses within city limits. Its core offering spans police protection, public works, planning and building permitting, library services, municipal court, code compliance, parks and recreation, utilities, and community/economic development through approximately 15 city departments. Services are delivered via in-person access at City Hall, the Public Safety Building and Ledding Library, online portals (Accela, online payments, Engage Milwaukie, GIS), and grant funding programs for community events, storefront improvements, and pre-development assistance.

Product overview

The City of Milwaukie offers a comprehensive digital services platform providing residents access to municipal functions through a unified web portal. The core offering consists of integrated services including building permits and inspections via Accela, interactive GIS and mapping systems, online payment processing for utilities and fees, emergency preparedness programs, civic engagement through Engage Milwaukie, and community development services. Additional modules include neighborhood association coordination, library services, urban forest management, long-range planning tools, grants administration, and community event coordination. The platform is structured as a multi-departmental portal connecting residents to services across Planning, Police, Public Works, Finance, Library, Sustainability, and Community Development departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Building Permits & Inspections Online permit application and inspection scheduling system for building permits and related regulatory approvals, delivered through the Accela platform for property owners, contractors, and developers operating within city limits.
• Online Payment Services Digital payment platform enabling residents and businesses to pay utility bills, parking permits, court tickets, and other city fees online.
• Engage Milwaukie Civic Engagement Platform Online civic engagement platform for community participation, surveys, project feedback, and public comment on city initiatives, used by residents and stakeholders during planning and project development.
• Emergency Alerts & Notifications Emergency notification service powered by Everbridge, branded as #ClackCo Public Alerts, delivering alerts to home phones, mobile devices, and email addresses of residents during emergencies.
• Library Services (Ledding Library) Lending, digital, and programming services delivered through the Ledding Library of Milwaukie, including physical and digital card access, eCard registration, cultural passes, community room reservations, and operation as a cooling/warming center.
• Maps & GIS Services Interactive GIS-based mapping services for property search, zoning lookup, utility information, and neighborhood district association maps, available to the public through the city website.
• Grants & Funding Programs Economic development grant programs administered by the city to support local businesses, non-profits, property owners, and community-led initiatives, including Storefront Improvement (up to $25,000), Tenant Improvement, Community Placemaking (up to $10,000), Community Events (up to $2,000), Neighborhood Enhancement (up to $500), and Pre-Development Assistance (up to $50,000).
• Code Compliance & Enforcement Reporting and enforcement system for code violations including property maintenance, zoning, and other municipal code issues, accessible online to residents and businesses.
• Lien Search Service Fee-based service that charges $40.00 per property search to provide municipal lien information, delivered through the Conduits system contracted via Net Assets Corporation, and primarily used by title companies, escrow agents, financial institutions, and real estate professionals.
• Milwaukie Station Food Cart Pod Rental Rental program offering 15 food cart spaces at the Orange Line MAX Station (11301 SE 21st Ave) at $605-$705 per cart space monthly, with water and electricity included, operated 11AM-8PM for food cart vendors.
• Urban Forest & Tree Planting Program Tree canopy management program targeting 40% coverage by 2040, including annual planting events with Friends of Trees, tree permits, and the Branch Out Milwaukie decision-support tool developed with Portland State University.
• Community Emergency Response Team (CERT) FEMA-certified disaster preparedness training program with more than 55 active members, training residents to assist community during emergencies.
• Milwaukie Leadership Academy Educational program teaching community members about city government operations, planning, and civic leadership, with class size limited to 25 students per cohort.
• Behavioral Health Specialist Service Full-time behavioral health specialist service providing crisis intervention, regional resource referrals, and partnership with the Law Enforcement Assisted Diversion (LEAD) program to improve outcomes and reduce unnecessary arrests and incarcerations.
• Comprehensive Plan & Transportation System Plan Long-range planning documents guiding city development, housing policy, and transportation infrastructure, formally adopted in 2020 and being implemented through phased code updates.
• Public Records Request System operated by the City Recorder for requesting access to city records, archives, and digital documents.
• Pothole Hotline Citizen reporting system for road surface issues, with a two-business-day response commitment from Public Works.
• Economic Development Services Business support services including opportunity site identification, business registration, procurement opportunities, and development assistance for businesses and developers operating in Milwaukie.
• Neighborhood District Associations (NDAs) Community governance structure with 15 NDAs connecting residents to city government through regular meetings, volunteer opportunities, and community programs.
• Community Events Program City-organized community events including Milwaukie Fest, Earth Day, Winter Solstice & Christmas Ships, Umbrella Parade & Tree Lighting, and Spring & Summer Concerts, available to residents and visitors.
• Emergency Preparedness Resources Information and resources for earthquakes, winter weather, fire safety, and environmental emergencies, available to residents before and during incidents.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• Oregon Department of Transportation (ODOT)coreStrategic or Co-development PartnerODOT provides $1.55 million in Statewide Transportation Improvement Project (STIP) funding for the Monroe Street Greenway Central Segment. ODOT also completed Highway-224 crossing as part of their project in summer 2025.
• TriMetcoreStrategic or Co-development PartnerTriMet sold the Sparrow Street Site (SE Sparrow St and SE 25th Ave, 1.96 acre) to the City of Milwaukie for affordable housing development. The site is adjacent to the Orange Line MAX Station.
• MetrocoreStrategic or Co-development PartnerMetro co-owns the Harrison & Main property (0.96 acre) with the City of Milwaukie. Metro is the regional government for the Portland metropolitan area.
• Law Enforcement Assisted Diversion (LEAD)coreStrategic or Co-development PartnerThe behavioral health specialist position works with the LEAD program, which provides services in Milwaukie. The goal is to obtain better outcomes while reducing unnecessary arrests and incarcerations.
• Portland Police BureaucoreStrategic or Co-development PartnerPortland Police Bureau Major Crimes Team conducts death investigations when individuals die while in custody of Milwaukie Police. PPB also investigates certain incidents involving Milwaukie Police officers.
• Clackamas Fire District #1coreStrategic or Co-development PartnerClackamas Fire District #1 provides fire protection for Milwaukie and most surrounding communities.
• Lake Oswego PoliceminorStrategic or Co-development PartnerMilwaukie Police partners with Lake Oswego Police and Clackamas County Human Trafficking MDT for sex buyers interdiction operations.
• Clackamas County Human Trafficking MDTminorStrategic or Co-development PartnerMulti-disciplinary team for human trafficking investigations with Milwaukie Police and Lake Oswego Police participation.
• Clackamas CountycoreStrategic or Co-development PartnerClackamas County is undertaking design and construction of the Monroe Street Greenway from Linwood Ave to Fuller Rd (construction Winter 2025 - Spring 2026). The county also operates the #ClackCo Public Alerts emergency notification system.
• Portland General ElectricminorOthersPGE provides power services and handles streetlight outage reports. Sponsors community events including the Umbrella Parade & Tree Lighting.
• Friends of TreesminorStrategic or Co-development PartnerLocal nonprofit that plants street and yard trees in the Portland metro area. Milwaukie residents can sign up for trees at little to no cost during annual Milwaukie planting events.
• North Clackamas Parks & Recreation DistrictminorStrategic or Co-development PartnerNCPRD provides parks and recreation services and volunteer opportunities that serve Milwaukie residents.
• North Clackamas School DistrictminorStrategic or Co-development PartnerSchool district serving Milwaukie area, referenced in visitor guide and neighborhood maps.
• UrbsworksminorImplementation/ SI/ Consulting PartnerMulti-disciplinary consultant team led by Urbsworks assisted city staff with Comprehensive Plan Implementation Phase 1, including housing code updates, residential designations, and zoning map changes.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• City of Gladstone: Small Clackamas County municipality with directly comparable scale, demographics, and service portfolio including police, public works, library, and community development; closest scale peer to Milwaukie.
• City of Lake Oswego: Adjacent Clackamas County municipality of similar size and demographics providing police, public works, planning, library, and parks services. Most direct operational peer given geographic proximity, service portfolio overlap, and joint law-enforcement partnerships (Lake Oswego Police).
• City of West Linn: Clackamas County municipality of comparable population and revenue scale operating police, planning, public works, and parks departments; shares the same regional labor pool and Clackamas Fire District service model.
• City of Oregon City: Clackamas County seat and similarly sized municipal government offering comparable police, public works, planning, and community-development services; serves as a natural benchmark for Milwaukie's departmental structure and budgeting.

Regional players

• City of Tigard: Washington County Portland-metro city operating a similar full municipal service stack (police, planning, public works, library) at a slightly larger scale; useful comparison for service delivery scale and digital permitting maturity.
• City of Wilsonville: Clackamas County city operating a similar municipal services portfolio and Clackamas Fire partnership; benchmark for urban-forestry and sustainability programs at similar scale.
• City of Tualatin: Clackamas/Washington County city with overlapping police, public works, parks, and planning functions; comparable in service mix and regional partnership patterns with Metro and TriMet.
• City of Canby: Clackamas County municipality operating equivalent police, planning, library, and public-works services at a similar small-city scale; benchmark for municipal budgeting and service delivery.
• City of Sherwood: Washington County city of comparable size with overlapping planning, public safety, and public works functions; useful peer for grant-funded economic development and small-city digital services.
• City of Happy Valley: Clackamas County municipality with similar growth-oriented planning, public-safety, and parks portfolio; relevant peer for comprehensive-plan execution and residential development patterns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCRFbfqe3OnDWLQKSB_m9cAw
• Facebookfacebook.com/CityofMilwaukie
• Instagraminstagram.com/cityofmilwaukie
• Xx.com/cityofmilwaukie
• LinkedInlinkedin.com/company/cityofmilwaukie

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Milwaukie