Custom House, Benapole

What Custom House, Benapole does

Custom House, Benapole is the statutory customs authority of the Government of Bangladesh operating at the Benapole land port, the principal land-border crossing between India and Bangladesh. It functions under the National Board of Revenue (NBR) within the Ministry of Finance's Internal Resources Division, with Ahsan Habib serving as Acting Chairman of NBR. The office clears imported goods and processes cross-border travelers at the Benapole-Jogbani/Petrapole corridor, handling approximately 10,000 daily travelers and 1,591,670 metric tons of imports in FY 2024-25.

In FY 2024-25 the customs house collected BDT 7,029.38 crore in duties, exceeding the NBR-set target of BDT 6,705 crore by BDT 324.38 crore and representing 13.98% growth over the prior year. Despite a 7.5% decline in import tonnage, duty revenue rose, indicating a shift toward higher unit-value goods. Top contributing importers include Power Grid Company Bangladesh Ltd., HMCL Nilotp, and SM Corporation, with leading product categories being pipes/tubes, grapes, and fabrics. Mohammad Faizur Rahman joined as Commissioner on 11-01-2026, and officer Indrajit Mukherjee was suspended on 23-06-2026 in a disciplinary action.

The entity operates a digital customs portal at benapolecustoms.portal.gov.bd supporting electronic clearance, importer registration, and trade documentation. There is no disclosed use of AI or machine learning in clearance or risk-scoring. As a sovereign monopoly at the country's busiest land border crossing, Custom House Benapole has no commercial competitors; its "customers" are importers and traders seeking clearance of cross-border consignments, and its revenue mechanics are driven by statutory customs duties, taxes, and levies set by national policy rather than market pricing.

Name

Custom House, Benapole

Legal name

Custom House, Benapole (কাস্টম হাউস, বেনাপোল)

Website

https://benapolecustoms.portal.gov.bd

Company type

Private

Founded year

2000

Operating status

Operating

Short description

Custom House, Benapole is the Government of Bangladesh's customs authority at the principal India-Bangladesh land border crossing, clearing imports and travelers under the National Board of Revenue. In FY 2024-25 it collected BDT 7,029.38 crore in duties, exceeding its target.

Ownership category

akta.pro rank

Product category

Government Customs and Border Management Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Justice, Public Order, and Safety Activities (922)

akta.pro industry

PRIMARYTLAHAEAF

Customs, Immigration & Border Processing Services

Transportation & Logistics/Ports, Terminals & Maritime Services/Passenger & Cruise Terminals

Keywords

• Customs clearance services
• Border trade administration
• Import export processing
• Land port operations
• Revenue collection services

Headquarters

HQ city

Jessore

HQ country

Bangladesh

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Distribution channels2 records

Marketing channels3 records

Core offering

Custom House, Benapole is the customs authority of Bangladesh stationed at the Benapole Land Port on the India-Bangladesh border. It assesses and collects customs duties, taxes, and fees on imported and exported goods, inspects cargo, and processes the cross-border movement of approximately 10,000 travelers per day. The office functions under the National Board of Revenue (NBR) and administers statutory customs procedures for trade between Bangladesh and India.

Product overview

Custom House, Benapole is a government customs office of Bangladesh, not a commercial technology company. It does not offer products or services in the traditional SaaS/product sense. The organization provides administrative customs and immigration services including customs clearance, baggage inspection, import/export regulation enforcement, revenue collection, and border security at the Benapole Land Port (international checkpost). The official portal disseminates public information, regulatory documents, and government services.

Differentiator

Problem solved

Functional benefit

Products and services

• Import Customs Clearance and Duty Assessment Statutory assessment and collection of customs duties, VAT, supplementary duty, and regulatory fees on goods imported into Bangladesh through the Benapole Land Port, together with cargo inspection and release. Targeted at Bangladeshi importers and their authorized Clearing and Forwarding (C&F) agents engaged in India-Bangladesh trade.
• Export Customs Clearance and Exit Processing Statutory customs processing for goods exported from Bangladesh via the Benapole–Petrapole land corridor, including export declaration, examination, and exit documentation. Targeted at Bangladeshi exporters and authorized C&F agents.
• Cross-Border Traveler Processing

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• National Board of Revenue (NBR)coreStrategic or Co-development PartnerParent regulatory authority overseeing all customs operations in Bangladesh. Custom House Benapole operates under NBR's directives for customs tariff, VAT collection, and regulatory enforcement.
• World Trade Organization (WTO)minorStrategic or Co-development PartnerInternational organization setting global trade rules. Linked as reference for trade regulations and customs procedures.
• World Customs Organization (WCO)minorStrategic or Co-development PartnerInternational body promoting customs efficiency and cooperation. Linked for international customs standards and best practices.
• Bangladesh Land Port AuthoritycoreStrategic or Co-development PartnerGovernment authority managing land ports in Bangladesh. Coordinates with Custom House Benapole for cargo handling and land port operations at Benapole.
• Ministry of CommercecoreStrategic or Co-development PartnerOversees import/export policies and trade regulations. Custom House Benapole implements import policy orders and export policies.
• Finance Division, Ministry of FinancecoreStrategic or Co-development PartnerGovernment body managing national finances. Receives customs revenue collection data and provides budgetary guidance.
• Internal Resources DivisioncoreStrategic or Co-development PartnerGovernment body responsible for domestic revenue mobilization. Supervises customs revenue collection through NBR.
• Bangladesh CustomscoreStrategic or Co-development PartnerHead office of the customs department. Provides policy guidance, training, and coordination for all customs houses including Benapole.

Scale indicators7 records

Recent moves7 records

Expansion highlights2 records

Regional players

• Akhaura Land Port Customs: Bangladesh customs office at the Akhaura land port, another India-Bangladesh border crossing. Conducts the same customs and immigration functions for cross-border cargo and passenger traffic as Custom House Benapole, at a different geographic point within the same national system.
• Burimari Land Port Customs: Bangladesh customs office operating at the Burimari land port on the India-Bangladesh border. Performs the equivalent import clearance, duty collection, and passenger processing role at a different land crossing, making it a structurally analogous customs authority serving India-Bangladesh land trade.
• Custom House, Chittagong: Bangladesh's largest seaport customs house under the same National Board of Revenue. It performs the analogous customs clearance, duty collection, and trade facilitation functions as Custom House Benapole but operates at Chittagong seaport rather than the Benapole land crossing, making it a structurally similar authority in a different geography.
• Sonamasjid Land Port Customs: Bangladesh customs authority at the Sonamasjid land port on the India-Bangladesh border. Operates identical customs clearance and duty collection procedures for bilateral India-Bangladesh land trade as Custom House Benapole, serving as a parallel point-of-entry in the same regulatory regime.
• Custom House, Dhaka (ICT): A Bangladesh customs house handling import/export clearance and postal customs at inland cargo terminals. Operates under the same NBR framework as Benapole and performs equivalent customs authority functions for non-Benapole cargo flows, making it a structurally comparable sibling entity.

Direct peers

• Petrapole Land Customs Station (India): India's direct counterpart customs post on the other side of the Benapole-Petrapole border crossing. It performs the matching customs clearance, immigration, and bilateral trade processing function from the Indian jurisdiction, serving the exact same shipment and passenger flows as Custom House Benapole.

Broad incumbents

• Bangladesh Customs (HQ): Apex customs authority under the National Board of Revenue that oversees all customs houses in Bangladesh, including Benapole. Functions as the broader governing body for the same regulatory framework (Customs Act, SROs, import policy), providing policy and procedural direction that Benapole implements.

Others

• Bangladesh Land Port Authority: Government body that manages and operates land ports in Bangladesh, including Benapole. Coordinates cargo handling and port infrastructure at which Custom House Benapole conducts customs clearance, functioning as an enabling counterpart rather than a competing customs authority.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/BenapoleH
• Facebookfacebook.com/Custom-House-Benapole-100093212716805

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Custom House, Benapole