Town of Reading
- Company typePrivate
- Founded-
- HeadquartersReading, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
Town of Reading firmographics
Firmographics- Name
- Town of Reading
- Legal name
- Town of Reading
- Website
- https://readingma.gov
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Town of Reading industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (9251)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Public Libraries & Information Services (BPAIACAO), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)
Keywords
Where Town of Reading is headquartered
LocationHeadquarters
- HQ city
- Reading
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
Town of Reading business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others, Technology or R&D, Marketing or Sales
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | — | Second Water Meter - Outside Watering |
| Other | — | Water Conservation Rebate - Ultra Low-Flush Toilet |
| Other | — | Water Conservation Rebate - HE Clothes Washer |
| Other | — | Water Conservation Rebate - Moisture Sensor |
| Other | — | Water Conservation Rebate - Rain Barrel |
| Other | — | Lead Service Replacement Program |
| Usage-based | — | Water/Sewer Abatement Requests |
Distribution channels7 records
Marketing channels10 records
Town of Reading product offering
Product offeringCore offering
The Town of Reading is a municipal government entity that delivers public services to its residents and businesses, including water and sewer utilities, public works (highway, forestry, parks and cemetery), public safety (police and fire), public library, recreation, veteran services, planning and economic development, and elder/human services. It is funded through taxation, utility fees, and state/federal grants, and operates through departments organized under a Select Board and Town Manager.
Product overview
The Town of Reading operates as a municipal government providing a comprehensive suite of public services to residents. The town's digital presence is built on the CivicEngage platform and includes integrated services for permitting (via OpenGov), service requests (via SeeClickFix), and community alerts (via Code Red). Core services are organized through the Department of Public Works, which oversees Water Division, Sewer Division, Highway Division, Forestry Division, Parks & Cemetery Division, and Engineering Division. Additional services include Veteran Services, Recreation Division, Elder & Human Services, Planning Division, the Office of Equity and Social Justice, Reading Public Library, and Economic Development. Special programs include a Water Conservation Rebate Program and a Lead Service Replacement Program. The town also maintains four cemeteries including historic Laurel Hill Cemetery (est. 1737).
Differentiator
Problem solved
Functional benefit
Products and services
- Water Division Services Water quality control, distribution system maintenance, meter installation and reading, watershed protection, and water supply management using MWRA-supplied water (since 2007). Services include weekly water quality sampling (600+ samples/year), PFAS testing, and lead service line replacement program.
- Sewer Division Services Maintenance and repair of 100 miles of sewer mains and 12 pumping stations, with MWRA compliance for wastewater collection and discharge, including sanitary sewer overflow notification management.
- Highway Division Services Construction, maintenance, and repair of public roadways (200+ lane miles), catch basins, drainage systems, sidewalks (50+ miles), traffic signs, plus snowplowing operations. Includes vehicle maintenance for 119+ pieces of municipal equipment with 4 full-time mechanics.
- Forestry Division Services Tree maintenance on public grounds and right-of-way, tree planting, hazardous tree removal, and Compost Center operations.
- Parks & Cemetery Division Services Grounds maintenance for municipal buildings, parks, schools, athletic fields, and operation of four municipal cemeteries (Laurel Hill est. 1737, Forest Glen 1924, Charles Lawn 1982, Wood End 1997).
- Engineering Division Services Professional engineering and survey services for roadway, sidewalk, water, sewer, and drainage projects, plus NPDES stormwater program coordination and Dig Safe utility location coordination.
- Veteran Services Benefits delivery and support services for veterans, their widows/spouses, and dependent children including medical assistance, financial aid, and state/federal benefits applications through the Massachusetts Department of Veterans Services.
- Recreation Division Services Year-round recreational activities and programs for community members of all ages, with registration managed through the MyRec platform.
- Elder & Human Services Programs and services for older adults including transportation, volunteer opportunities, and assistance navigating regional support programs. Operates the Pleasant Street Center and Council on Aging.
- Planning Division Services Land-use planning, subdivision review, zoning administration, and economic development initiatives for the Town.
- Office of Equity and Social Justice Promotes equity, diversity, and social justice initiatives within the community through advocacy and programmatic support.
- Reading Public Library Public library services including collections, programs, and community resources for Reading residents.
- Economic Development Services Initiatives to support local businesses, including grants, resources, permitting guidance, and downtown development projects.
- Water Conservation Rebate Program Water conservation programs offering rebates for ultra low-flush toilets (up to $120), high-efficiency clothes washers ($200), moisture sensors (up to $25), and Great American Rain Barrels ($25).
- Lead Service Replacement Program Free town-wide lead service line replacement program with phases targeting approximately 100 service lines per phase. Phase 2 funding of $1.5 million approved May 2025; Town working with consultant to apply for a no-interest MWRA loan.
- Donate a Tree Program Tree sponsorship program allowing residents to donate trees for public spaces in memory or honor of individuals.
- Police Department Services Public safety policing, firearms licensing, and emergency response services for Reading residents.
- Fire Department Services Fire suppression, emergency response, and Emergency Management services for the Town.
Quantifiable outcome
- 200+ lane miles of roads maintained during winter
- +6 more outcomes
Companies that use Town of Reading
Customer profileSegments5 records
Ideal customer profiles4 records
Town of Reading technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
Feature5 records
Town of Reading partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, major and minor.
- Massachusetts Water Resources Authority (MWRA)coreMWRA is the primary water supplier for Reading since 2007. MWRA conducts regular water supply and distribution system testing, analyzing over 600 samples annually from Reading. MWRA tests for over 120 contaminants and provides advanced PFAS testing using methods that detect substances down to parts per trillion levels.
- Reading Municipal Light Department (RMLD)coreRMLD administers the Street Lighting Program, providing and maintaining all public street lights. RMLD makes final decisions on physical placement of lighting fixtures within specifications. RMLD advises Select Board on estimated lighting budget requirements.
- Weston & Sampson Engineers, Inc.majorEngineering consulting firm engaged by Town for lead service line replacement program. Performed data collection, review, and GIS mapping for water service inventory. Created maps showing locations of lead, galvanized iron, and unknown water services.
- Environmental Protection Agency (EPA)coreFederal regulatory authority requiring lead service line notification to residents. EPA requirements drive the Town's Lead Service Removal Program and Right of Entry form distribution.
- Massachusetts Department of Environmental Protection (Mass DEP)coreState regulatory authority considering PFAS standards of 20 parts per trillion. State agency providing Assistance Program for Lead in School Drinking Water. Manages sanitary sewer overflow notification requirements.
- East Middlesex Mosquito Control ProjectminorRegional mosquito control service conducting truck-mounted aerosol spraying to control mosquito populations in Reading during summer months.
- Middlesex County Registry of DeedsminorCounty registry providing access to plot plans and property records not available through Town Engineering Division.
Scale indicators15 records
Recent moves6 records
Expansion highlights6 records
Town of Reading competitors and assessment
Company assessmentDirect peers
- Town of North Reading, Massachusetts: Adjacent town sharing regional service partners (East Middlesex Mosquito Control, MWRA service area) and running the same core municipal service portfolio at comparable scale.
- City of Woburn, Massachusetts: Larger Middlesex County municipality operating a similar full-service structure (Water/Sewer, DPW, Library, Cemetery, Recreation, Planning) — useful as a slightly larger-scale comparable.
- Town of Wilmington, Massachusetts: Middlesex County town of similar size with comparable DPW, water (MWRA), sewer, library, and recreation services, providing a strong near-peer benchmark for operating costs and capital programs.
- Town of Melrose, Massachusetts: Inner-ring Boston suburb of similar population, operating under a council/board form with DPW, Water/Sewer (MWRA supplied), Library, Recreation, and Planning divisions comparable in scope to Reading's.
- Town of Lynnfield, Massachusetts: Nearby Essex/Middlesex border town of similar size with the same Select Board governance and municipal service mix (DPW, library, recreation, water, sewer, cemetery).
- Town of Burlington, Massachusetts: Middlesex County town of comparable size running its own water and sewer enterprise, DPW, library, recreation, and planning — directly comparable operational footprint to Reading.
- Town of Arlington, Massachusetts: Adjacent Middlesex County town of similar size with the same Select Board/Town Manager form of government and comparable services (water via MWRA, sewer, DPW, library, recreation). Closest functional peer in scale and operating model.
- Town of Winchester, Massachusetts: Affluent Middlesex County town of similar size with the same municipal service mix, including its own water and sewer utility, DPW, library, and cemetery operations — closely mirrors Reading's service portfolio.
- Town of Stoneham, Massachusetts: Neighboring Middlesex County community with similar population, Select Board governance, and municipal service structure including DPW, library, recreation, and water/sewer operations.
- Town of Wakefield, Massachusetts: Neighboring Middlesex County town of comparable population with similar departmental structure (DPW, Water/Sewer, Library, Recreation, Veteran Services) and MWRA water supply.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Town of Reading social profiles
Digital presenceTown of Reading financial estimates
Financial estimateRevenue estimate
Valuation estimate
Town of Reading leadership team
Management profileNumber of profiles
Profiles24 records
Town of Reading funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Town of Reading M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Town of Reading
What does Town of Reading do?
The Town of Reading is a municipal government entity that delivers public services to its residents and businesses, including water and sewer utilities, public works (highway, forestry, parks and cemetery), public safety (police and fire), public library, recreation, veteran services, planning and economic development, and elder/human services. It is funded through taxation, utility fees, and state/federal grants, and operates through departments organized under a Select Board and Town Manager.
Is Town of Reading a public or private company?
Town of Reading is a private company. It is classified as state government owned and is currently operating.
When was Town of Reading founded?
Town of Reading was founded in -1. It employs 101 to 250 people.
Where is Town of Reading based?
Town of Reading is headquartered in Reading, United Kingdom, in the Europe region.
Who are Town of Reading's main competitors?
Direct peers on record are Town of North Reading, Massachusetts, City of Woburn, Massachusetts, Town of Wilmington, Massachusetts, Town of Melrose, Massachusetts, Town of Lynnfield, Massachusetts, Town of Burlington, Massachusetts, Town of Arlington, Massachusetts, Town of Winchester, Massachusetts, Town of Stoneham, Massachusetts and Town of Wakefield, Massachusetts.
Does Town of Reading have an API?
No public API is recorded for Town of Reading.
What industry is Town of Reading in?
Town of Reading's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPAIACAO, Public Libraries & Information Services. Its NAICS code is 9251 and its SIC code is 4941.