City of Forest Park

What City of Forest Park does

The City of Forest Park is a municipal government entity incorporated under the laws of the State of Georgia, operating from 745 Forest Parkway in Clayton County, GA, and serving approximately 20,000 residents and local businesses within its jurisdiction. It is governed by an elected Mayor (Dr. Gwen W. Ellison) and a five-member City Council, with an Interim City Manager (Latosha Clemons) and a sole finalist (Carl E. Geffken) announced in June 2026 to assume the City Manager role. Forest Park describes itself as Clayton County's largest municipality and delivers the standard municipal service portfolio across police, fire/EMS, public works, planning and community development, economic development, recreation and leisure services, code compliance, municipal court, and finance departments.

The city runs a digitally enabled service delivery layer built on third-party SaaS platforms: the ONEClick mobile and web app (powered by SeeClickFix) for non-emergency issue reporting; an OpenGov Performance Reporting Dashboard exposing operational and financial metrics; the CodeRED mass-notification system for emergencies; the Tyler Energov business licensing and permitting portal; the MySidewalk-based CRAIG 1300 assessment dashboard for demographic and socio-economic data; CivicClerk for agendas and minutes; CivicRec for recreation registration; ADP for HR; Constant Contact for the monthly Leaf Report newsletter; and Eventbrite for event ticketing. These platforms are operated under the ONE Forest Park initiative unifying Operational Efficiency, Neighborhood Sustainability, and Economic Development, with sub-brands and programs including ELEVATE (workforce development), H.O.M.E. (housing), The Grapevine (culinary food hall/incubator), and the Main Street Forest Park revitalization initiative.

As a municipal corporation, the City of Forest Park is funded primarily through property taxes, supplemented by business licensing and renewal fees, permits and inspections, municipal court citations, and utility/sanitation fee pass-throughs (Waste Management for sanitation, Clayton County Water Authority for water, Georgia Power for electricity). It generates revenue through a multi-channel model combining in-person service at City Hall and satellite offices, online self-serve portals, mobile app, and recurring community events. It maintains wholly owned authorities (Downtown Development Authority, Development Authority, Urban Redevelopment Agency, Planning Commission) as subsidiary entities for redevelopment and planning functions, and pursues external federal and state capital (e.g., $166M secured for a Fort Gillem evidence storage facility, December 2025) alongside ongoing capital projects such as the new Forest Park Recreation Center and The Grapevine food hall.

Name

City of Forest Park

Legal name

City of Forest Park

Website

https://www.forestparkga.gov

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Municipal government entity in Clayton County, Georgia, providing administrative services, public safety, public works, recreation, and economic development to approximately 20,000 residents and local businesses through city departments and digital service platforms.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Public safety services
• Public works infrastructure
• Business licensing permits
• Recreation community programs

Headquarters

HQ city

Forest Park

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Residential and commercial property tax collection as primary revenue source for municipal operations and services.
2. Business Licensing and Renewals: Fees collected from business license applications and renewals through the Planning and Community Development Department.
3. Municipal Court Citations: Fines and fees collected from municipal court proceedings and traffic citations.
4. Utility and Sanitation Fees: Fees for sanitation services provided through Waste Management; water services through Clayton County Water Authority.
5. Permits and Inspections: Building permits, inspections, and related fees for construction and development within the city.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

The City of Forest Park delivers municipal government services to approximately 20,000 residents and local businesses in Clayton County, Georgia. Core services include public safety (police, fire, EMS, emergency management), public works (sanitation, streets, infrastructure), planning and community development (permits, inspections, business licensing), recreation and leisure programs, economic development, code compliance, municipal court, and finance administration. The city supplements traditional in-person services with digital platforms including the ONEClick mobile app, online business license portal, online payments, and emergency notification systems.

Product overview

The City of Forest Park operates as a municipal government offering a portfolio of digital services and community programs. The city's digital ecosystem includes the ONEClick mobile app (powered by SeeClickFix) for resident issue reporting, an OpenGov-based Performance Reporting Dashboard for transparency, TylerHost/Energov-powered Business License Portal for online licensing, CodeRED emergency notifications, and the ELEVATE workforce development program. These digital services are complemented by traditional municipal services including fire and emergency services, police services, public works, planning and community development, recreation and leisure services, economic development, code compliance, municipal court, and finance. The city's ONE Forest Park initiative unifies Operational Efficiency, Neighborhood Sustainability, and Economic Development priorities, with major capital projects including the Forest Park Recreation Center, The Grapevine food hall incubator, and various parks and infrastructure improvements.

Differentiator

Problem solved

Functional benefit

Brands

• ELEVATE - From Shelter to Stability: Workforce development program addressing employment instability by providing comprehensive workforce development, skills training and job placement services for individuals experiencing homelessness, unemployment, and underemployment.
• ONEClick
• H.O.M.E. Program
• The Grapevine
• Main Street Forest Park
• ELEVATE

Products and services

• ONEClick App Mobile and web application that allows residents and businesses to report non-emergency issues such as potholes, traffic light outages, fallen trees, animal control, sidewalk damage, and code compliance violations, and track work order status.
• Performance Reporting Dashboard Digital platform providing residents, businesses, and stakeholders with real-time insight into operational performance of city hall departments including Police, Public Works, Code Compliance, and Economic Development, along with financial summaries and capital project status.
• Online Business License Portal Web-based portal powered by TylerHost/Energov that allows business owners to apply for and renew business licenses online without visiting City Hall.
• Online Payments Portal Secure online payment portal for submitting payments for business licenses, property taxes, municipal court citations, and other city fees.
• CodeRED Emergency Notification System Free mass notification system that sends alerts by phone, email, and text to keep citizens informed during evacuations, utility outages, water main breaks, fires, floods, chemical spills, and other emergency situations.
• ELEVATE - From Shelter to Stability Workforce development program empowering individuals experiencing homelessness, unemployment, and underemployment through comprehensive workforce development, skills training, job placement services, and transportation assistance (MARTA Breeze Cards).
• Adopt-A-Road Program Volunteer beautification program where individuals and community groups maintain adopted areas for up to one year, receiving safety training from Public Works and supplies including vests, gloves, garbage bags, and litter grabbers.
• Recreation and Leisure Services Comprehensive recreation programs including athletic fields, sports leagues, facility rentals, senior center services, and special events. Facilities include recreation center, gymnasium, pools, parks, and community centers.
• Fire and Emergency Services Department providing fire prevention, emergency medical services (three ambulances handling approximately 5,700 medical calls per year), emergency management, training, and community outreach including the Community Emergency Response Team (CERT) program.
• Police Services Municipal police department providing community affairs, public records, tip submission, recruitment, and general law enforcement services for the City of Forest Park.
• Public Works Services Department managing streets division, sanitation services through Waste Management, residential and commercial waste collection, quarterly clean sweeps, and infrastructure maintenance including sidewalk installation projects.
• Planning and Community Development Services Department handling building permits, inspections, business licensing, comprehensive planning, zoning boards, and community development initiatives for the City of Forest Park.
• Economic Development Services Department supporting business growth through doing business guidance, financial assistance, site selection, filming permits, and programs including Forest Park Business Association and Main Street District.
• Code Compliance Services Department enforcing city codes, managing the beautification committee, and facilitating sanitation services including waste collection schedules and bulk item disposal.
• Municipal Court Services Court services including citation payment, FTA (Failure-to-Appear) court sessions, and additional court resources for resolving municipal legal matters.
• Finance Department Services Department managing financial reports, online payments, homestead exemption, procurement, business registration, and property taxes for the City of Forest Park.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and moderate.

• Clayton County Chamber of CommercecoreStrategic or Co-development Partner · 9 June 2025Strategic partnership to enhance the ELEVATE workforce development program. The Chamber assists with employer recruitment to connect program participants with job opportunities and provides MARTA Breeze Cards for transportation services to help participants access employment and daycare.
• American Red CrosscoreStrategic or Co-development PartnerAnnual Sound the Alarm campaign partnership for fire safety. American Red Cross provides free smoke alarms and coordinates volunteer installations while Forest Park Fire Department provides local support and personnel for the event.
• SeeClickFix (ONEClick)coreTechnology or IntegrationTechnology platform powering the city's ONEClick mobile app and web service request system. Enables residents to report and track non-emergency issues through a public-facing platform.
• Waste ManagementcoreOthersDesignated commercial waste hauler for Forest Park. Handles all commercial waste collection and provides residential sanitation services including trash, recycling, and yard debris pickup.
• Clayton County Water AuthoritycoreOthersCounty-level water utility providing water services to Forest Park residents and businesses.
• Georgia PowercoreOthersElectric utility provider for Forest Park. Residents directed to Georgia Power for electrical services and street light outage reporting.
• Clayton County Board of EducationmoderateOthersOperates public schools within Forest Park area including five elementary schools, two junior high schools, and one senior high school serving city residents.
• Clayton State UniversitymoderateOthersLocal university located near Forest Park. Listed as area attraction and educational resource for residents.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• City of Morrow: Adjacent small municipality in Clayton County, Georgia with a comparable population base and similar mix of public safety, public works, and community development functions. Directly comparable as a peer Clayton County city.
• City of Riverdale: Clayton County municipality of similar size serving a comparable residential and business community in metro Atlanta. Operates analogous municipal departments including police, fire, public works, and recreation.
• City of Lake City: Small Clayton County municipality offering a similar portfolio of municipal services to Forest Park, including public safety, sanitation, recreation, and community development functions.
• City of Jonesboro: Clayton County seat and direct peer municipality, providing comparable city services including police, fire, public works, parks and recreation, planning, and economic development within the same metro Atlanta region.
• City of Hapeville: Small adjacent municipality near Hartsfield-Jackson Airport with similar population scale and an analogous service delivery model including public safety, public works, code enforcement, and economic development.
• City of East Point: Slightly larger metro Atlanta municipality operating a comparable suite of municipal services with similar governance structure (mayor and council), public safety departments, and community development programs.
• City of Union City: South metro Atlanta municipality of comparable size and demographics providing analogous public services including police, fire, sanitation, recreation, and economic development within the same regional market.
• City of College Park: Adjacent metro Atlanta municipality serving a comparable customer base, with analogous service portfolio and similar focus on economic development tied to airport proximity and downtown revitalization.

Regional players

• City of Stockbridge: Henry County municipality adjacent to Clayton County with similar population scale and municipal service structure, providing a useful regional comparison for service delivery and economic development approaches.

Broad incumbents

• City of Atlanta: Larger incumbent municipal government operating in the same metro Atlanta region with overlapping services including public safety, public works, permitting, and economic development, though at a substantially greater scale and complexity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/forestpark30297
• Facebookfacebook.com/forestparkcityhall
• LinkedInlinkedin.com/company/forestparkga
• Instagraminstagram.com/cityofforestparkga/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Forest Park