Tailrow Insurance Exchange
Tailrow Insurance Exchange is a Florida-admitted, policyholder-owned reciprocal insurer offering HO3 homeowners coverage with limits up to $1.2 million. Sponsored by HCI Group, the company began assuming policies from Citizens Property Insurance Corporation in February 2025 under Florida's depopulation program.
- Company typePrivate
- Founded-
- HeadquartersOcala, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Tailrow Insurance Exchange does
Tailrow Insurance Exchange (legal name: Tailrow Reciprocal Exchange) is a Florida-admitted, policyholder-owned reciprocal insurer focused exclusively on personal residential homeowners insurance under the HO3 policy form. The company offers coverage for single-family owner-occupied residences with limits up to $1.2 million, including internal water damage up to dwelling coverage, attached screen enclosures, and seasonal or secondary residences. Tailrow is sponsored by HCI Group, Inc. (NYSE: HCI), a publicly traded Florida-based holding company formed in 2006 that has grown to over $1 billion of in-force premium across its insurance subsidiaries (Homeowners Choice Property & Casualty Insurance Company and TypTap Insurance Company). Tailrow Risk Managers, LLC serves as Attorney-in-Fact for the reciprocal. The company has earned a Financial Stability Rating of A, Exceptional from Demotech, Inc., and is headquartered in Florida with a mailing address in Ocala and an operational address at HCI Group's Tampa office.
Tailrow's technology stack consists of a digital policyholder portal (policy.tailrow.com) and native mobile applications on iOS and Android, supporting premium payments (ACH with no fee, credit/debit card with a 2.99% third-party processing fee), policy management, and document access. The platform is built on and shares HCI Group's broader technology, expertise, and infrastructure, which the parent has used to support multiple prior policy assumption transitions. Distribution is hybrid: a digital self-service channel for policyholders, a DocuSign-based agent appointment workflow for licensed producers, and phone/fax channels for claims and customer service. The business model is recurring insurance premiums billed monthly, supplemented by a small transaction fee on card payments. The defining near-term commercial catalyst is the February 2025 commencement of policy assumptions from Citizens Property Insurance Corporation under Florida's Office of Insurance Regulation-approved depopulation process, which provides a regulator-allocated pipeline of eligible Florida homeowners policies transferring from the state-backed insurer of last resort to Tailrow.
Tailrow Insurance Exchange firmographics
Firmographics- Name
- Tailrow Insurance Exchange
- Legal name
- Tailrow Reciprocal Exchange
- Website
- https://tailrow.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Tailrow Insurance Exchange is a Florida-admitted, policyholder-owned reciprocal insurer offering HO3 homeowners coverage with limits up to $1.2 million. Sponsored by HCI Group, the company began assuming policies from Citizens Property Insurance Corporation in February 2025 under Florida's depopulation program.
- Ownership category
- akta.pro rank
Tailrow Insurance Exchange industry classification
Industry- Product category
- Residential Homeowners Insurance
- NAICS
- Direct Property and Casualty Insurance Carriers (524126)
- SIC
- Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Homeowners Insurance (FSAJACAA)
Keywords
Where Tailrow Insurance Exchange is headquartered
LocationHeadquarters
- HQ city
- Ocala
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Tailrow Insurance Exchange business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Insurance Premiums: Collection of insurance premiums from homeowners policies in Florida. Tailrow is an admitted insurance company focused on personal residential HO3 policies with coverage limits up to $1.2M.
- Payment Processing Fees: 2.99% non-refundable service fee applied to all credit or debit card payments, collected by a third-party payment processor.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | HO3 Homeowners Policy - Standard coverage for single-family homes |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
Tailrow Insurance Exchange product offering
Product offeringCore offering
Tailrow Insurance Exchange underwrites and issues HO3 residential homeowners insurance policies in Florida for owner-occupied single-family homes, with coverage limits up to $1.2M, internal water limits up to the dwelling limit, attached screen enclosure coverage, and acceptance of seasonal and secondary residences. Policyholders can pay premiums, view policy documents, and manage their policies through a web-based policyholder portal and iOS/Android mobile applications, with ACH bank transfers at no fee and credit/debit card payments subject to a 2.99% non-refundable third-party service fee. Starting February 2025, the company assumes eligible policies from Citizens Property Insurance Corporation under Florida's depopulation framework.
Product overview
Tailrow Insurance Exchange is an admitted insurance company offering personal residential insurance products in Florida. The core product is the Homeowners HO3 Policy for single-family homes, supplemented by a policyholder portal and mobile app for policy management and payments. The company is sponsored by HCI Group (NYSE: HCI), which also operates TypTap Insurance Company and Homeowners Choice Property & Casualty Insurance Company. Tailrow plans to assume policies from Citizens Property Insurance Corporation starting February 2025 as part of Florida's depopulation process.
Differentiator
Problem solved
Functional benefit
Products and services
- Homeowners HO3 Policy Admitted Florida homeowners insurance policy covering owner-occupied single-family residences. Features include internal water limits up to the Dwelling coverage, screen enclosures coverage under Dwelling when attached, acceptance of seasonal and secondary residences, and coverage limits available up to $1.2M. Premium rates are competitive with Citizens Property Insurance Corporation.
Companies that use Tailrow Insurance Exchange
Customer profileSegments1 record
Ideal customer profiles1 record
Tailrow Insurance Exchange technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Tailrow Insurance Exchange partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- HCI Group (NYSE: HCI)coreHCI Group is the sponsor of Tailrow Insurance Exchange. It is a publicly traded company (NYSE: HCI) formed in 2006 and a top writer of property insurance in Florida. HCI Group provides advanced technology, expertise, and infrastructure to Tailrow. HCI Group owns subsidiaries including Homeowners Choice Property & Casualty Insurance Company and TypTap Insurance Company, and has grown to over $1 billion of in-force premium.
- Citizens Property Insurance CorporationcoreCitizens Property Insurance Corporation is the source of policy assumptions for Tailrow Insurance Exchange. Tailrow will begin policy assumptions from Citizens in February 2025 as part of the depopulation process approved by the Office of Insurance Regulation (OIR).
- Demotech, Inc.minorDemotech, Inc. is an independent rating agency that has assigned Tailrow Insurance Exchange a Financial Stability Rating of A, Exceptional, validating the company's financial stability.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Tailrow Insurance Exchange competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key highlights5 records
Customer concentration
Tailrow Insurance Exchange social profiles
Digital presenceTailrow Insurance Exchange financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tailrow Insurance Exchange leadership team
Management profileNumber of profiles
Tailrow Insurance Exchange funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tailrow Insurance Exchange M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tailrow Insurance Exchange
What does Tailrow Insurance Exchange do?
Tailrow Insurance Exchange underwrites and issues HO3 residential homeowners insurance policies in Florida for owner-occupied single-family homes, with coverage limits up to $1.2M, internal water limits up to the dwelling limit, attached screen enclosure coverage, and acceptance of seasonal and secondary residences. Policyholders can pay premiums, view policy documents, and manage their policies through a web-based policyholder portal and iOS/Android mobile applications, with ACH bank transfers at no fee and credit/debit card payments subject to a 2.99% non-refundable third-party service fee. Starting February 2025, the company assumes eligible policies from Citizens Property Insurance Corporation under Florida's depopulation framework.
Is Tailrow Insurance Exchange a public or private company?
Tailrow Insurance Exchange is a private company. It is classified as corporate owned and is currently operating.
When was Tailrow Insurance Exchange founded?
Tailrow Insurance Exchange was founded in -1. It employs 51 to 100 people.
Where is Tailrow Insurance Exchange based?
Tailrow Insurance Exchange is headquartered in Ocala, United States, in the North America region.
How does Tailrow Insurance Exchange make money?
Two revenue lines are on record. Insurance Premiums are the primary driver. The others are payment Processing Fees.
Does Tailrow Insurance Exchange have an API?
No public API is recorded for Tailrow Insurance Exchange.
What industry is Tailrow Insurance Exchange in?
Tailrow Insurance Exchange's product category is Residential Homeowners Insurance. Its primary akta.pro industry code is FSAJACAA, Homeowners Insurance. Its NAICS code is 524126 and its SIC code is 6331.