Tailrow Insurance Exchange

What Tailrow Insurance Exchange does

Tailrow Insurance Exchange (legal name: Tailrow Reciprocal Exchange) is a Florida-admitted, policyholder-owned reciprocal insurer focused exclusively on personal residential homeowners insurance under the HO3 policy form. The company offers coverage for single-family owner-occupied residences with limits up to $1.2 million, including internal water damage up to dwelling coverage, attached screen enclosures, and seasonal or secondary residences. Tailrow is sponsored by HCI Group, Inc. (NYSE: HCI), a publicly traded Florida-based holding company formed in 2006 that has grown to over $1 billion of in-force premium across its insurance subsidiaries (Homeowners Choice Property & Casualty Insurance Company and TypTap Insurance Company). Tailrow Risk Managers, LLC serves as Attorney-in-Fact for the reciprocal. The company has earned a Financial Stability Rating of A, Exceptional from Demotech, Inc., and is headquartered in Florida with a mailing address in Ocala and an operational address at HCI Group's Tampa office.

Tailrow's technology stack consists of a digital policyholder portal (policy.tailrow.com) and native mobile applications on iOS and Android, supporting premium payments (ACH with no fee, credit/debit card with a 2.99% third-party processing fee), policy management, and document access. The platform is built on and shares HCI Group's broader technology, expertise, and infrastructure, which the parent has used to support multiple prior policy assumption transitions. Distribution is hybrid: a digital self-service channel for policyholders, a DocuSign-based agent appointment workflow for licensed producers, and phone/fax channels for claims and customer service. The business model is recurring insurance premiums billed monthly, supplemented by a small transaction fee on card payments. The defining near-term commercial catalyst is the February 2025 commencement of policy assumptions from Citizens Property Insurance Corporation under Florida's Office of Insurance Regulation-approved depopulation process, which provides a regulator-allocated pipeline of eligible Florida homeowners policies transferring from the state-backed insurer of last resort to Tailrow.

Name

Tailrow Insurance Exchange

Legal name

Tailrow Reciprocal Exchange

Website

https://tailrow.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Tailrow Insurance Exchange is a Florida-admitted, policyholder-owned reciprocal insurer offering HO3 homeowners coverage with limits up to $1.2 million. Sponsored by HCI Group, the company began assuming policies from Citizens Property Insurance Corporation in February 2025 under Florida's depopulation program.

Ownership category

akta.pro rank

Product category

Residential Homeowners Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Homeowners Insurance (FSAJACAA)

Keywords

• Homeowners insurance
• Residential property insurance
• HO3 policy
• Reciprocal insurance exchange
• Florida depopulation

Headquarters

HQ city

Ocala

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Insurance Premiums: Collection of insurance premiums from homeowners policies in Florida. Tailrow is an admitted insurance company focused on personal residential HO3 policies with coverage limits up to $1.2M.
2. Payment Processing Fees: 2.99% non-refundable service fee applied to all credit or debit card payments, collected by a third-party payment processor.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Tailrow Insurance Exchange underwrites and issues HO3 residential homeowners insurance policies in Florida for owner-occupied single-family homes, with coverage limits up to $1.2M, internal water limits up to the dwelling limit, attached screen enclosure coverage, and acceptance of seasonal and secondary residences. Policyholders can pay premiums, view policy documents, and manage their policies through a web-based policyholder portal and iOS/Android mobile applications, with ACH bank transfers at no fee and credit/debit card payments subject to a 2.99% non-refundable third-party service fee. Starting February 2025, the company assumes eligible policies from Citizens Property Insurance Corporation under Florida's depopulation framework.

Product overview

Tailrow Insurance Exchange is an admitted insurance company offering personal residential insurance products in Florida. The core product is the Homeowners HO3 Policy for single-family homes, supplemented by a policyholder portal and mobile app for policy management and payments. The company is sponsored by HCI Group (NYSE: HCI), which also operates TypTap Insurance Company and Homeowners Choice Property & Casualty Insurance Company. Tailrow plans to assume policies from Citizens Property Insurance Corporation starting February 2025 as part of Florida's depopulation process.

Differentiator

Problem solved

Functional benefit

Products and services

• Homeowners HO3 Policy Admitted Florida homeowners insurance policy covering owner-occupied single-family residences. Features include internal water limits up to the Dwelling coverage, screen enclosures coverage under Dwelling when attached, acceptance of seasonal and secondary residences, and coverage limits available up to $1.2M. Premium rates are competitive with Citizens Property Insurance Corporation.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• HCI Group (NYSE: HCI)coreStrategic or Co-development PartnerHCI Group is the sponsor of Tailrow Insurance Exchange. It is a publicly traded company (NYSE: HCI) formed in 2006 and a top writer of property insurance in Florida. HCI Group provides advanced technology, expertise, and infrastructure to Tailrow. HCI Group owns subsidiaries including Homeowners Choice Property & Casualty Insurance Company and TypTap Insurance Company, and has grown to over $1 billion of in-force premium.
• Citizens Property Insurance CorporationcoreChannel Partner/ Reseller/ DistributorCitizens Property Insurance Corporation is the source of policy assumptions for Tailrow Insurance Exchange. Tailrow will begin policy assumptions from Citizens in February 2025 as part of the depopulation process approved by the Office of Insurance Regulation (OIR).
• Demotech, Inc.minorOthersDemotech, Inc. is an independent rating agency that has assigned Tailrow Insurance Exchange a Financial Stability Rating of A, Exceptional, validating the company's financial stability.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/tailrow-insurance-exchange

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tailrow Insurance Exchange