Delhi Urban Shelter Improvement Board

What Delhi Urban Shelter Improvement Board does

Delhi Urban Shelter Improvement Board (DUSIB) is a statutory body of the Government of NCT of Delhi, established under the DUSIB Act, 2010 and brought into force on 1 July 2010. It is the sole agency empowered to notify slum areas, provide shelter homes, manage JJ (Jhuggi Jhopri) bastis, and implement relocation/rehabilitation schemes in Delhi, having absorbed the legacy Slum & JJ Department from MCD. DUSIB operates a multi-service urban shelter infrastructure ecosystem comprising 197 permanent night shelters (Rain Basera) offering free accommodation and meals under the Jan Aahaar Yojana, 685 Jan Suvidha Complexes (JSCs) for public sanitation in JJ clusters, 157 community halls for social and marriage functions, Basti Vikas Kendras for community development, mobile bio-digester toilet vans, Atal Canteens for subsidized meals, and Economically Weaker Section housing under the 1985 Registration Scheme and MMAY. The beneficiary population is approximately 30 lakh JJ basti residents plus Delhi's urban homeless.

DUSIB's service delivery is supported by a modest digital infrastructure: the Rain Basera Android App for locating shelters, internal Night Shelter Inspection and JSC Mobile Apps for field monitoring by officials, a Night Shelter Monitoring System (NSMS) with live occupancy data, a JSC Monitoring System, a Project Monitoring System for engineering works, a Google Maps integration for JJ basti locations, and an e-Auction Platform for temporary land allotment. A centralized Shelter Homes Control Room operates on toll-free number 14461 with WhatsApp support. Service operations are delivered through a partner ecosystem of Shelter Management Agencies (SMAs), NGOs (including Akshaya Patra for meals), empanelled Chartered Accountant firms, and Third Party Quality Assurance agencies, all governed by published SOPs and zonal oversight across seven Delhi zones.

DUSIB is not a commercial enterprise and generates no significant top-line revenue; it is funded by annual budgetary grants from the Government of NCT of Delhi, with marginal auxiliary income from community hall rentals, e-auction license fees for parking sites, marriage chunks, and mobile tower installations, and voluntary public donations. Auxiliary treasury management is visible through repeated Fixed Deposit (FDR) investments of Rs. 244–386 crore per cycle, indicating a substantial fund base. The organization is governed by a board chaired by the Hon'ble Chief Minister of Delhi, with the CEO currently being IAS officer Rupesh Kumar Thakur, supported by Members for Admin/Vigilance, Engineering & Power, and Finance.

Name

Delhi Urban Shelter Improvement Board

Legal name

Delhi Urban Shelter Improvement Board

Website

https://delhishelterboard.in

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Delhi Urban Shelter Improvement Board (DUSIB) is a statutory body of the Government of NCT of Delhi that provides free night shelters, public sanitation complexes, community halls, and affordable housing to Delhi's urban homeless and approximately 30 lakh JJ basti residents.

Ownership category

akta.pro rank

Product category

Public Shelter & Urban Welfare Services

NAICS

Temporary Shelters (624221)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Urban shelter services
• Homeless welfare programs
• Public sanitation facilities
• Slum improvement schemes
• Community hall rentals

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Government Budget Funding: DUSIB is a government body funded by Govt. of NCT of Delhi. It receives annual budgetary allocations from the state government for operations, construction, and maintenance of shelter infrastructure.
2. Land Monetization (e-Auction): Revenue generated through e-auction of vacant DUSIB land for temporary uses including parking sites, marriage/community function grounds (chunks), and mobile network tower installations on license fee basis.
3. Donations for Night Shelters: Public donations accepted for night shelter operations via a dedicated donation portal on the DUSIB website.
4. Community Hall Rental: Revenue from renting out 157 community halls managed by DUSIB for social and cultural events.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

Delhi Urban Shelter Improvement Board (DUSIB) operates free night shelters (Rain Basera) with meals, public sanitation complexes (Jan Suvidha Complexes), community halls for rental, Basti Vikas Kendras, mobile toilet vans, subsidized Atal Canteens, and EWS housing under the 1985 Registration Scheme for Delhi's homeless and slum-dwelling population. It also conducts slum notification, JJ basti management, relocation and rehabilitation schemes, and auctions of vacant land for parking and community uses under the DUSIB Act, 2010.

Product overview

DUSIB operates a multi-service urban shelter infrastructure ecosystem under the Delhi Urban Shelter Improvement Board Act, 2010. The core offerings include 197 Night Shelters (Rain Basera) providing free accommodation and meals, 685 Jan Suvidha Complexes (JSCs) for sanitation, 157 Community Halls for rental, Basti Vikas Kendras for community development, Mobile Toilet Vans, and Atal Canteens. The housing arm provides EWS flats under the 1985 Registration Scheme. Digital infrastructure includes the Rain Basera mobile app for public access, Night Shelter Inspection and JSC Apps for official monitoring, Project Monitoring System, and an e-Auction platform for temporary property allotments. Geographic services include Google Maps integration for JJ basti locations.

Differentiator

Problem solved

Functional benefit

Brands

• Rain Basera: Night shelter scheme providing free shelter and meals to homeless people in Delhi. The scheme offers shelter homes across Delhi with facilities including meals (breakfast and dinner) provided free of cost.

Products and services

• Rain Basera (Night Shelters) Night shelter facilities providing free accommodation, meals (breakfast, lunch, dinner under Jan Aahar Yojana), and basic amenities to homeless individuals across Delhi. Includes dedicated facilities for women and families. Access requires no documentation. 197 permanent shelter homes operational.
• Jan Suvidha Complexes (JSCs) Public sanitation facilities (toilets and bathing complexes) operated in JJ basti areas, managed by third-party agencies. Includes 685 JSCs across Delhi providing sanitation access to slum dwellers.
• Community Halls Public community halls available for rental for marriage, social, cultural, and religious functions. 157 community halls managed across Delhi with booking via the Community Hall Booking portal.

Quantifiable outcome

• 197 night shelters operational across Delhi serving homeless population
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Shelter Management Agencies (SMAs)coreOthersNGOs and agencies engaged by DUSIB to operate and manage night shelters (Rain Basera) across Delhi. SMAs are responsible for day-to-day operations, maintenance, and providing meals to shelter residents. List of SMAs for 2025-26 is published on DUSIB website.
• NGOs (Non-Government Organizations)coreOthersNGOs are engaged by DUSIB to manage night shelters and provide services including meals, health check-ups, and welfare support to homeless residents. DUSIB maintains a list of NGOs and SMAs for each winter season. Akshaya Patra is referenced as a partner providing meals under Jan Aahaar Yojana.
• Chartered Accountant Firms (empanelled with C&AG)minorImplementation/ SI/ Consulting PartnerCA firms empanelled with the Comptroller and Auditor General of India (C&AG) are engaged by DUSIB for statutory audit, TDS/income tax/GST return filing, fixed assets register preparation, and financial compliance services.
• Akshaya PatraminorOthersAkshaya Patra is referenced as a partner organization providing meals (Jan Aahaar Yojana) to night shelter residents. Their SharePoint link is provided on the DUSIB shelter homes page for occupancy reporting.

Scale indicators7 records

Recent moves10 records

Expansion highlights5 records

Others

• National Building Construction Corporation (NBCC): NBCC is a central public sector enterprise executing government construction projects including housing and infrastructure. It is comparable as an adjacent government entity often used as a project execution vehicle for DUSIB's shelter and housing construction mandates.
• Housing and Urban Development Corporation (HUDCO): HUDCO is a public sector financing institution funding housing and urban infrastructure projects, including shelter for the urban poor. It is comparable as an adjacent ecosystem participant providing the financing and policy framework within which DUSIB's housing schemes operate.
• Municipal Corporation of Delhi (MCD): MCD is the civic body governing Delhi, with which DUSIB shares overlapping responsibilities in sanitation, slum services, and urban welfare. It is comparable as a peer Delhi-level government entity from which DUSIB's predecessor Slum & JJ Department was transferred, and with which it coordinates JSC operations.

Direct peers

• Delhi Development Authority (DDA): DDA is the parallel statutory land and housing authority for Delhi, handling overall development, land allotment, and EWS/LIG housing schemes. It is directly comparable to DUSIB because both are Delhi Government statutory bodies with overlapping mandates in low-income housing, land management, and JJ resettlement, often coordinating on the same resettlement colonies.

Regional players

• Tamil Nadu Slum Clearance Board (TNSCB): TNSCB is a Tamil Nadu state body tasked with clearing and rehabilitating slum areas and providing tenements to urban poor. It is comparable to DUSIB as a regional peer focused on slum notification, resettlement housing, and welfare infrastructure for the urban homeless/poor.
• Bangalore Development Authority (BDA): BDA is a Karnataka state statutory authority managing urban development, land allotment, and affordable housing. It is comparable as a regional peer with analogous responsibilities to DUSIB in slum management and EWS housing allocation, operating in Bangalore rather than Delhi.
• Maharashtra Housing and Area Development Authority (MHADA): MHADA is a state-level statutory housing body providing affordable housing, slum rehabilitation, and shelter services in Maharashtra. It is comparable as a regional peer state housing/shelter board with analogous functions (slum rehabilitation, EWS housing allotment, resettlement) but operating in a different geography.

Broad incumbents

• Pradhan Mantri Awas Yojana (PMAY) / DAY-NULM: PMAY and DAY-NULM are national-level central government programs providing affordable housing and livelihoods support to the urban poor. They are comparable as broader incumbents that fund and direct the same beneficiary outcomes DUSIB targets, and DUSIB is often an implementing agency for these schemes at the Delhi state level.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/dusib_delhi
• YouTubeyoutube.com/@dusibdelhi
• Facebookfacebook.com/dusibdelhi
• Instagraminstagram.com/dusibdelhi
• LinkedInlinkedin.com/company/delhi-urban-shelter-improvement-board---india

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Delhi Urban Shelter Improvement Board