Fraser Coast Regional Council
Fraser Coast Regional Council is the statutory local government authority for the Fraser Coast region of Queensland, Australia, serving more than 120,000 residents across 7,125 km² with municipal services including rates administration, waste and recycling, infrastructure, planning, airports, and community programs delivered via physical service centres and a digital services portal.
- Company typePrivate
- Founded2008
- HeadquartersMaryborough, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Fraser Coast Regional Council does
Fraser Coast Regional Council is the statutory local government authority for the Fraser Coast region of Queensland, Australia, established under the Local Government Act 2009. The council serves a population of more than 120,000 residents across a 7,125 km² area covering Hervey Bay (population approximately 65,000), the heritage city of Maryborough, Tiaro, and surrounding communities, with elected representation through 10 divisional councillors and a mayor. It delivers the full suite of municipal services — rates and revenue administration, waste and recycling, water and sewerage, road maintenance, parks and playgrounds, cemeteries, airports (Hervey Bay and Maryborough), animal registration, planning and building approvals, disaster management, economic development, and community programs. Distribution is hybrid: physical Customer Service Centres in Hervey Bay (77 Tavistock Street) and Maryborough (211-213 Adelaide Street), an Online Services Portal with specialised modules (PD Online, Mapping, Disaster Dashboard, Cemeteries Online, e-Notices, Have Your Say), and physical community facilities including libraries, aquatic centres, and waste facilities.
The council's technology stack is a standard local-government configuration: Microsoft 365 for productivity, an enterprise resource planning system for back-office operations, SharePoint for document management, and a portfolio of web-based citizen service platforms. The Online Services Portal acts as the digital front door, integrating service requests, property lookup, bin-day checking, mowing schedules, disaster alerts, and event booking. Marketing and community engagement are multi-channel, spanning the council website, Facebook, Instagram, YouTube (livestreamed council meetings), LinkedIn, an eNews newsletter, and a Have Your Say consultation portal. There are no proprietary AI/ML features, no public-facing APIs or developer documentation, no patents or trademarks, and no mobile application disclosed.
The council's revenue model is fundamentally tax-and-fee based rather than commercial. Primary revenue streams are (1) rates and charges levied on residential and commercial properties, billed annually with notices issued from 20 July and payment due by 20 August 2026, with pension concessions available; (2) fees and charges for development approvals, animal registration, facility bookings, and regulatory services; and (3) user-pays services at waste facilities, airports, and aquatic centres. The council also receives state and federal government grants and is a participant in intergovernmental programs including the Hinkler Regional Deal and the Brisbane 2032 Host Mayors Advisory Group. The current Chief Executive Officer is Mica Martin, who commenced in November 2025, with an Executive Leadership Team covering Water and Waste Services, Strategy/Community/Development, Economic Development and Advocacy, Infrastructure Services, and Organisational Services and Transformation.
Fraser Coast Regional Council firmographics
Firmographics- Name
- Fraser Coast Regional Council
- Legal name
- Fraser Coast Regional Council
- Website
- https://frasercoast.qld.gov.au
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Fraser Coast Regional Council is the statutory local government authority for the Fraser Coast region of Queensland, Australia, serving more than 120,000 residents across 7,125 km² with municipal services including rates administration, waste and recycling, infrastructure, planning, airports, and community programs delivered via physical service centres and a digital services portal.
- Ownership category
- akta.pro rank
Fraser Coast Regional Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Utilities (221), Water, Sewage and Other Systems (2213)
- SIC
- Sanitary Services (4950), Refuse Systems (4953), Services-To Dwellings & Other Buildings (7340), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)
Keywords
Where Fraser Coast Regional Council is headquartered
LocationHeadquarters
- HQ city
- Maryborough
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Fraser Coast Regional Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Rates and Charges: Council generates primary revenue from rates levied on residential and commercial properties within the Fraser Coast region, including general rates, special charges, and utility charges for water and waste services.
- Fees and Charges: Various service fees including development fees, animal registration, facility bookings, planning and building approvals, and other regulatory fees charged for council services.
- User Pays Services: Revenue from waste management facilities, airport services (Hervey Bay Airport, Maryborough Airport), aquatic centres, and other user-pays facilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Rate notices issued annually with payment due by 20 August 2026 for the current period. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Fraser Coast Regional Council product offering
Product offeringCore offering
Fraser Coast Regional Council is a local government authority that delivers statutory municipal services to residents, property owners, and businesses across the Fraser Coast region of Queensland, Australia. Core services include waste and recycling collection, maintenance of roads and public infrastructure, community and cultural programs, local planning and development approvals, environmental health regulation, and emergency management support. The council is funded through rates, fees, charges, and government grants, and operates under Queensland's Local Government Act 2009.
Product overview
Fraser Coast Regional Council provides a unified platform of digital services for its community of over 120,000 residents across Queensland's Fraser Coast region. The council's service portfolio centers on an Online Services Portal that serves as the primary interface for residents, integrating specialized modules including Waste and Recycling Services, PD Online for planning applications, Mapping Services, Disaster Dashboard, Cemeteries Online, Animal Registration, and the Have Your Say community engagement platform. These interconnected services enable residents to access council operations digitally, from service requests and property management to emergency coordination and civic participation.
Differentiator
Problem solved
Functional benefit
Products and services
- Waste and Recycling Collection Kerbside waste and recycling collection service provided to residential and commercial properties across the Fraser Coast region.
- Roads and Public Infrastructure Maintenance Maintenance and management of local roads, footpaths, drainage, and other public infrastructure assets within the Fraser Coast local government area.
- Development and Building Approvals Statutory planning, building, and development assessment services for property owners and developers within the Fraser Coast region.
- Community Programs and Events Delivery of community, cultural, recreational, and civic events and programs for residents of the Fraser Coast region.
- Parks, Recreation and Public Facilities Operation and maintenance of public parks, sporting fields, libraries, and community facilities available for resident and visitor use.
- Environmental Health and Licensing Food, health, environmental, and animal management licensing and inspection services for businesses and residents.
Companies that use Fraser Coast Regional Council
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Fraser Coast Regional Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Fraser Coast Regional Council partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, minor and major.
- Wide Bay Burnett Regional Organisations of Councils (WBBROC)coreRegional collaboration with other councils in the Wide Bay Burnett area for shared initiatives, advocacy, and regional development planning.
- Wide Bay Burnett Regional Roads and Transport GroupcoreRegional group focused on roads and transport planning, investment, and advocacy across the Wide Bay Burnett region.
- Roads and Transport AlliancecorePartnership for coordinated roads and transport planning and investment at regional and state level.
- Mary River Catchment Coordinating CommitteeminorEnvironmental coordination group for the Mary River catchment area focusing on water quality and environmental protection.
- Brisbane 2032 Host Mayors Advisory GroupminorAdvisory group of mayors preparing for Olympic and Paralympic Games 2032, likely related to infrastructure and regional coordination.
- Fraser Coast Tourism & Events LtdcoreCouncil-funded tourism organization responsible for promoting the Fraser Coast region and managing events.
- Hinkler Regional DealmajorFederal and state government partnership for regional development, with community consultation groups including council representation.
- Chamber of Commerce (Hervey Bay and Maryborough)minorLocal business advocacy groups representing commercial interests in the region.
- Regional Capital AustraliaminorAdvocacy group for regional cities and communities.
Scale indicators5 records
Recent moves5 records
Expansion highlights6 records
Fraser Coast Regional Council competitors and assessment
Company assessmentDirect peers
- Whitsunday Regional Council: Queensland regional council with a tourism-led economy (Whitsunday Islands) and similar exposure to disaster risk and island asset management. Closely comparable to Fraser Coast on tourism and coastal/island portfolio.
- Bundaberg Regional Council: Neighbouring Wide Bay Burnett regional council with comparable mandate including waste, water, infrastructure, and tourism. Fraser Coast's WBBROC partnership directly links these two councils.
- Cairns Regional Council: Regional Queensland local government with a similar mandate covering waste, water, infrastructure, planning, and tourism (Great Barrier Reef region). Most directly comparable given the prior CEO of Fraser Coast led this council and managed a $430M budget and 1,200+ staff.
- Toowoomba Regional Council: Inland Queensland regional council with comparable mandate covering waste, water, infrastructure, and economic development. Similar council governance model and rates-based revenue structure.
- Sunshine Coast Council: Coastal Queensland regional council delivering waste, water, planning, community services and tourism across a similar geographic footprint. Highly comparable in service mix, tourism exposure, and SEQ growth-corridor positioning.
- Gympie Regional Council: Adjacent Wide Bay Burnett council with similar service delivery scope and rural-urban mix. Comparable in scale and council structure under the same Queensland Local Government Act framework.
Broad incumbents
- Gold Coast City Council: Larger Queensland coastal council operating the same full suite of local government services at much greater scale. Comparable service model and tourism-led economy, but materially larger budget and population.
- Ipswich City Council: Fast-growing South East Queensland council operating the same local government mandate under Queensland's Local Government Act. Comparable governance framework and SEQ growth-corridor positioning.
- Townsville City Council: Large regional Queensland council delivering waste, water, infrastructure and economic development across a disaster-exposed coastal region. Comparable mandate and tropical-cyclone exposure profile.
- Moreton Bay Regional Council: Large South East Queensland regional council delivering a comparable service portfolio to a growing population. Useful benchmark for digital transformation and SEQ-corridor growth dynamics.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Fraser Coast Regional Council social profiles
Digital presenceFraser Coast Regional Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fraser Coast Regional Council leadership team
Management profileNumber of profiles
Profiles2 records
Fraser Coast Regional Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fraser Coast Regional Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fraser Coast Regional Council
What does Fraser Coast Regional Council do?
Fraser Coast Regional Council is a local government authority that delivers statutory municipal services to residents, property owners, and businesses across the Fraser Coast region of Queensland, Australia. Core services include waste and recycling collection, maintenance of roads and public infrastructure, community and cultural programs, local planning and development approvals, environmental health regulation, and emergency management support. The council is funded through rates, fees, charges, and government grants, and operates under Queensland's Local Government Act 2009.
Is Fraser Coast Regional Council a public or private company?
Fraser Coast Regional Council is a private company. It is classified as state government owned and is currently operating.
When was Fraser Coast Regional Council founded?
Fraser Coast Regional Council was founded in 2008. It employs 501 to 1,000 people.
Where is Fraser Coast Regional Council based?
Fraser Coast Regional Council is headquartered in Maryborough, Australia, in the Oceania region.
How does Fraser Coast Regional Council make money?
Three revenue lines are on record. Rates and Charges are the primary driver. The others are fees and Charges and user Pays Services.
Who are Fraser Coast Regional Council's main competitors?
Direct peers on record are Whitsunday Regional Council, Bundaberg Regional Council, Cairns Regional Council, Toowoomba Regional Council, Sunshine Coast Council and Gympie Regional Council. Broad incumbents are Gold Coast City Council, Ipswich City Council, Townsville City Council and Moreton Bay Regional Council.
Does Fraser Coast Regional Council have an API?
No public API is recorded for Fraser Coast Regional Council.
What industry is Fraser Coast Regional Council in?
Fraser Coast Regional Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 925 and its SIC code is 4950.