Novosadska Toplana Novi Sad
Novosadska Toplana is a City of Novi Sad-owned public communal utility that produces and distributes district heating and hot water to 116,116 residential and 7,975 business consumers across Novi Sad, Petrovaradin, and Sremski Karlovci via seven heating plants and a 246 km pipeline network.
- Company typePrivate
- Founded1961
- HeadquartersNovi Sad
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Novosadska Toplana Novi Sad does
Novosadska Toplana Novi Sad is a public communal utility (javno komunalno preduzece) owned by the City of Novi Sad that produces and distributes thermal energy for space heating and domestic hot water across Novi Sad, Petrovaradin, and Sremski Karlovci. Founded on 25 September 1961, it operates as the exclusive district heating provider in its service area under a regulatory franchise exercised by the City Assembly through its Supervisory Board. The technical system consists of seven heating plants (Toplana Zapad, Istok, Sever, Jug, Petrovaradin, Dudara, and Majevica) connected via the Main Distribution Station (GRS) to a 246.2 km pipeline network feeding 3,063 primary heat substations, with a combined thermal capacity of 1,115 MW (730 MW owned plus 385 MW from the TE-TO Novi Sad cogeneration plant). Natural gas is the primary fuel source, and the Solar-Thermal Novi Sad project represents an early move toward renewable thermal integration.
The company serves 116,116 residential households, 7,975 business consumers, and 39,514 hot water consumers, including named enterprise accounts such as NIS a.d. Novi Sad, Merkator Centar, and JP SPC Vojvodina. Revenue is generated through regulated monthly tariffs set on a usage basis (7.63 din/kWh), installed capacity basis (304.83 din/kW), or per-square-meter basis (121.50 din/m2) for residential users, alongside hot water charges (264.24 din/m3) and tiered one-time connection fees. Pricing is approved by the Supervisory Board under the framework of the city's Decision on Production, Distribution, and Supply of Thermal Energy. Customer-facing channels include a toll-free customer center (0800 100 021), SMS interruption alerts, and e-forms for service requests.
Go-to-market is direct-to-consumer via the municipal district heating grid with no intermediaries; all production and distribution infrastructure is owned and operated in-house. Marketing is minimal and limited to operational communications (service disruption notices, construction announcements) on the company website. The utility is led by Director Nenad Barac, with Nikolina Kresojević serving as the officer responsible for personal data protection and freedom of information requests.
Novosadska Toplana Novi Sad firmographics
Firmographics- Name
- Novosadska Toplana Novi Sad
- Legal name
- Javno komunalno preduzece "Novosadska toplana" Novi Sad
- Website
- https://nstoplana.rs
- Company type
- Private
- Founded year
- 1961
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Novosadska Toplana is a City of Novi Sad-owned public communal utility that produces and distributes district heating and hot water to 116,116 residential and 7,975 business consumers across Novi Sad, Petrovaradin, and Sremski Karlovci via seven heating plants and a 246 km pipeline network.
- Ownership category
- akta.pro rank
Where Novosadska Toplana Novi Sad is headquartered
LocationHeadquarters
- HQ city
- Novi Sad
Offices1 record
Markets served
Novosadska Toplana Novi Sad business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Infrastructure, Personnel, Supply Chain
Revenue model
- District Heating Services: Sale of thermal energy for space heating and hot water preparation to residential and business consumers in Novi Sad, Petrovaradin, and Sremski Karlovci. Pricing is regulated by the Supervisory Board and based on consumption (kWh), installed capacity (kW), or per square meter for residential users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Residential consumers - heating by consumption |
| Subscription | Monthly | Residential consumers - heating by installed capacity |
| Subscription | Monthly | Residential consumers - heating per square meter (alternative) |
| Subscription | Monthly | Business consumers - heating |
| Usage-based | Monthly | Hot water consumption |
| One time/ perpetual license | Pay-as-you-go | Residential connection fee - heating only |
| One time/ perpetual license | Pay-as-you-go | Residential connection fee - heating and hot water |
| One time/ perpetual license | Pay-as-you-go | Business connection fee - up to 100 kW |
| One time/ perpetual license | Pay-as-you-go | Business connection fee - 101-200 kW |
| One time/ perpetual license | Pay-as-you-go | Business connection fee - 201-300 kW |
| One time/ perpetual license | Pay-as-you-go | Business connection fee - 301-400 kW |
| One time/ perpetual license | Pay-as-you-go | Business connection fee - over 400 kW |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Novosadska Toplana Novi Sad product offering
Product offeringCore offering
Novosadska Toplana is a public communal enterprise that produces thermal energy in its own heating plants (and procures heat from the TE-TO Novi Sad cogeneration plant) and distributes it via a 246.2 km underground district heating network to households and businesses. Its core services are space heating and preparation of domestic hot water for end users in the City of Novi Sad.
Product overview
Novosadska Toplana Novi Sad operates a unified district heating system (daljinski sistem grejanja) as a single integrated service for the production and distribution of thermal energy for space heating and domestic hot water preparation. The system consists of seven heating plants (Toplana 'Zapad', 'Istok', 'Sever', 'Jug', 'Petrovaradin', 'Dudara', and 'Majevica') connected through a 246.2 km pipeline network with 3,063 primary substations and managed via the Main Distribution Station (GRS). The company serves 116,116 residential and 7,975 business consumers across Novi Sad, Petrovaradin, and Sriemske Karlovce with a combined capacity of 730 MW. Customer-facing services include an SMS notification system for service interruptions, a customer center with dedicated phone support, and an e-forms platform for digital submissions.
Differentiator
Problem solved
Functional benefit
Products and services
- District heating (space heating) service Continuous supply of thermal energy for heating apartments, offices, institutions and other connected buildings in the City of Novi Sad, generated by the utility's own heating plants and contracted heat from the TE-TO Novi Sad cogeneration plant.
- Domestic hot water (DHW) preparation and supply service Year-round preparation and delivery of domestic hot water to residential and business customers connected to the district heating network.
- Connection to the district heating network One-time connection service that ties new residential or commercial buildings into Novosadska Toplana's district heating network, unlocking the heating and hot water services for the building.
Companies that use Novosadska Toplana Novi Sad
Customer profileNamed customers3 records
Segments2 records
Ideal customer profiles2 records
Novosadska Toplana Novi Sad technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Novosadska Toplana Novi Sad partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights4 records
Novosadska Toplana Novi Sad competitors and assessment
Company assessmentRegional players
- HEP Toplinarstvo: Croatian state-owned district heating operator serving multiple cities. Highly comparable business model and asset base (district heating networks, gas-fired heat plants) operating in a neighboring ex-Yugoslav market with similar regulatory and energy transition dynamics.
- Toplana Banja Luka: District heating utility in Banja Luka, Bosnia and Herzegovina. Operates under similar post-Yugoslav municipal utility structure with natural gas heating plants, providing a benchmark for capex, tariff regulation, and operational metrics in the Western Balkans.
Broad incumbents
- Fortum: Nordic energy company with major district heating operations in the Baltic states, Poland, and other European markets. Comparable in deploying biomass, CHP, and renewable heat solutions — a model for Novosadska Toplana's decarbonization pathway.
- ČEZ Teplárenství: Czech Republic's largest district heating operator, owned by ČEZ Group. Provides comparable scale benchmarks, network infrastructure metrics, and lessons on coal-to-gas and gas-to-renewable heat transitions under regulated tariffs.
- MVV Energie AG: German municipal energy company operating one of Europe's largest district heating networks in Mannheim. Comparable as a city-utility-owned operator investing heavily in renewable heat (biomass, geothermal, waste heat) — a model for Novosadska Toplana's transition strategy.
- Dalkia (EDF Group): One of Europe's largest district heating and cooling operators, owned by EDF. Relevant as a benchmark for best-in-class district heating operations, decarbonization roadmaps, and cogeneration economics at scale across multiple European markets.
- Veolia Energia Polska: Major district heating operator in Poland with extensive pipeline networks and combined heat and power facilities. Comparable as a European regulated district heating utility navigating the same EU carbon and renewable heat directives.
Direct peers
- Beogradske Elektrane: Public communal district heating utility serving Belgrade, Serbia. Direct national peer operating the same business model (municipal JKP), with comparable natural gas-based heating plants, pipeline networks, and regulated residential/business customer base.
- JKP Gradska Toplana Niš: Municipal district heating company in Niš, Serbia. Operates an analogous natural-gas-based district heating system under JKP ownership, serving a comparable mix of residential and commercial customers in a regional Serbian city.
- Toplana Subotica: District heating utility in Subotica (Vojvodina region), Serbia. Peer operator within the same Vojvodina province, sharing comparable infrastructure, customer base profile, and regulatory framework under Serbian communal utility law.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Novosadska Toplana Novi Sad social profiles
Digital presenceNovosadska Toplana Novi Sad financial estimates
Financial estimateRevenue estimate
Valuation estimate
Novosadska Toplana Novi Sad leadership team
Management profileNumber of profiles
Profiles2 records
Novosadska Toplana Novi Sad funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Novosadska Toplana Novi Sad M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Novosadska Toplana Novi Sad
What does Novosadska Toplana Novi Sad do?
Novosadska Toplana is a public communal enterprise that produces thermal energy in its own heating plants (and procures heat from the TE-TO Novi Sad cogeneration plant) and distributes it via a 246.2 km underground district heating network to households and businesses. Its core services are space heating and preparation of domestic hot water for end users in the City of Novi Sad.
Is Novosadska Toplana Novi Sad a public or private company?
Novosadska Toplana Novi Sad is a private company. It is classified as state government owned and is currently operating.
When was Novosadska Toplana Novi Sad founded?
Novosadska Toplana Novi Sad was founded in 1961. It employs 101 to 250 people.
Where is Novosadska Toplana Novi Sad based?
Novosadska Toplana Novi Sad is headquartered in Novi Sad.
How does Novosadska Toplana Novi Sad make money?
One revenue line is on record: district Heating Services.
Who are Novosadska Toplana Novi Sad's main competitors?
Regional players on record are HEP Toplinarstvo and Toplana Banja Luka. Broad incumbents are Fortum, ČEZ Teplárenství, MVV Energie AG, Dalkia (EDF Group) and Veolia Energia Polska. Direct peers are Beogradske Elektrane, JKP Gradska Toplana Niš and Toplana Subotica.
Does Novosadska Toplana Novi Sad have an API?
No public API is recorded for Novosadska Toplana Novi Sad.