United Way of Central and Northeastern Connecticut
- Company typePrivate
- Founded1924
- HeadquartersHartford, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What United Way of Central and Northeastern Connecticut does
United Way of Central and Northeastern Connecticut is a 501(c)(3) nonprofit organization (EIN 06-0646653), founded in 1924 and headquartered at One State Street, Suite 1710 in Hartford, Connecticut. The organization operates under the Onward860 strategic framework, mobilizing community resources to close gaps in four areas: child literacy, housing, wages, and life expectancy across a 56-town service area in central and northeastern Connecticut. Core programmatic offerings include the state-contracted 211 Infoline (1.7 million+ requests handled last fiscal year), Volunteer Income Tax Assistance free tax preparation (13,500+ filers served, $18 million in refunds returned), the United Way Readers and Dolly Parton's Imagination Library child literacy programs, Workforce Solutions, the Reimagine & Revitalize (R2) neighborhood revitalization program for Hartford and East Hartford, and the North Hartford Triple Aim Collaborative addressing health-equity gaps. The proprietary ALICE (Asset Limited, Income Constrained, Employed) research program publishes annual reports quantifying working poverty — finding 580,520 households (40% of Connecticut) living below the ALICE Threshold — and serves as the data backbone for the organization's policy advocacy.
The business model is a hybrid of contributed revenue and contracted government services. Charitable donations are generated through workplace giving campaigns, individual contributions, planned/estate giving, donor-advised funds, corporate partnerships, and affinity societies (Tocqueville Society, Women United, Women of Tocqueville, Constitution Society, Emerging Leaders Society). A separate revenue stream consists of state government contracts — most notably approximately $3.7 million annually from the State of Connecticut to operate the 211 Infoline, a figure that has remained essentially flat for roughly 15 years despite demand growth of approximately 70% above pre-pandemic levels. All services are delivered free of charge to beneficiaries. Distribution is direct (hotline, VITA sites, volunteer programs) and partner-mediated (The Village for Families & Children, Human Resources Agency of New Britain, Workforce Solutions Collaborative of Metro Hartford, and broader community partner network).
The organization operates with 11-50 employees, a volunteer board of directors, and no parent company or private equity ownership. Strategic activity in 2024-2025 has centered on geographic expansion via a strategic alliance with United Way of West Central Connecticut (adding four towns), new program launches in neighborhood revitalization and health equity, pursuit of the first 211 Infoline funding increase in 15 years, and centennial-year brand activation. The organization holds the GuideStar Platinum Seal of Transparency and has an exclusive media partnership with FOX61 for the annual ImpaCT Awards.
United Way of Central and Northeastern Connecticut firmographics
Firmographics- Name
- United Way of Central and Northeastern Connecticut
- Legal name
- United Way of Central and Northeastern Connecticut
- Website
- https://unitedwayinc.org
- Company type
- Private
- Founded year
- 1924
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
United Way of Central and Northeastern Connecticut industry classification
Industry- Product category
- Human Services Nonprofit
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Educational Support Services (611710)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where United Way of Central and Northeastern Connecticut is headquartered
LocationHeadquarters
- HQ city
- Hartford
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
United Way of Central and Northeastern Connecticut business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Government Contracts: State funding for operating the 211 Infoline service under contract with the state of Connecticut. Annual state funding has remained at approximately $3.7 million, representing a static funding level despite 70% growth in demand.
- Charitable Donations and Fundraising Campaigns: Annual workplace giving campaigns, individual donations, planned giving, estate gifts, and donor-advised fund contributions from individuals, corporations, and foundations in the central and northeastern Connecticut region.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
United Way of Central and Northeastern Connecticut product offering
Product offeringCore offering
United Way of Central and Northeastern Connecticut is a 501(c)(3) nonprofit that mobilizes community resources to address poverty across 56 towns in central and northeastern Connecticut. It delivers direct services through the 211 Infoline information and referral hotline, free IRS-certified VITA tax preparation, child literacy programs (United Way Readers and Dolly Parton's Imagination Library), workforce development, prescription savings (SingleCare), and affordable internet access (Internet Essentials), while producing annual ALICE research reports on working poverty to inform policy advocacy.
Product overview
United Way of Central and Northeastern Connecticut is a 501(c)(3) nonprofit organization serving 56 towns in Connecticut that provides community programs rather than a technology product. The organization operates a unified community impact model focused on closing gaps in child literacy, housing, wages, and life expectancy. Key offerings include: child literacy programs (United Way Readers, Dolly Parton's Imagination Library); financial security programs (Free Tax Preparation Services/VITA, ALICE research reports, SingleCare prescription savings, Internet Essentials); 211 Infoline information and referral services; workforce development (Workforce Solutions); and the Onward860 strategic framework. The organization produces annual ALICE Reports documenting financial hardship and Impact Reports tracking community outcomes.
Differentiator
Problem solved
Functional benefit
Brands
- 860Cares: Community mobilization initiative to make a difference in the lives of children and families in the 860 region
- United Way Readers
- Onward860
- ALICE
- Women United
- Reimagine & Revitalize (R2)
- Women of Tocqueville
- Tocqueville Society
Products and services
- 211 Infoline Information and referral service connecting Connecticut residents to health and human services via phone (dial 2-1-1) and text (898211 with zip code); handled 1.7 million+ requests last fiscal year.
- Free Tax Preparation Services (VITA) IRS-certified volunteer tax preparation for Connecticut households earning up to $69,000 annually; helps filers claim the Earned Income Tax Credit, Education Credit, and other credits.
- United Way Readers Child literacy program providing reading support and resources to children in the Hartford area to improve literacy skills and kindergarten readiness.
- Dolly Parton's Imagination Library Program providing free books monthly to children from birth to age 5 in the Hartford area; costs $26 for books and mailing plus $14 in program expenses per child per year.
- Workforce Solutions Workforce development program helping adults gain employment in industries offering livable wages, opportunities for advancement, and benefits.
- SingleCare Prescription Savings Prescription drug savings program connecting individuals with reduced-cost medications.
- Internet Essentials Program helping individuals access affordable internet services in the 860 region.
- Reimagine & Revitalize (R2) Program Neighborhood revitalization program accepting applications for Hartford and East Hartford communities to support community-led improvement initiatives.
Quantifiable outcome
- 1.7 million+ requests handled by 211 Infoline last fiscal year
- +2 more outcomes
Companies that use United Way of Central and Northeastern Connecticut
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
United Way of Central and Northeastern Connecticut technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
United Way of Central and Northeastern Connecticut partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core, flagship and minor.
- United Way of West Central ConnecticutcoreStrategic alliance resulting in United Way of Central and Northeastern Connecticut now serving 56 towns. Plymouth, Plainville, Bristol and Burlington are newly incorporated into the service area, expanding geographic reach and impact.
- State of ConnecticutcoreState contract to operate the 211 Infoline service. Connecticut United Ways collectively operate 211 services statewide under state funding of approximately $3.7 million annually, despite demand increasing 70% above pre-pandemic levels.
- FOX61flagshipExclusive media partner for ImpaCT Awards, joining forces to recognize individuals, groups and organizations making significant contributions to healthcare, housing, financial empowerment and education in Connecticut.
- The Village for Families & ChildrencoreVITA (Volunteer Income Tax Assistance) site partner for Greater Hartford area providing free tax preparation services. Filers can schedule appointments via email at [email protected].
- Human Resources Agency (HRA) of New BritaincoreVITA site partner for New Britain and surrounding areas providing free tax preparation services. Contact via phone at 860-826-2278.
- Connecticut United WayscoreStatewide consortium of Connecticut United Ways collaborating on ALICE research, 211 operations, and policy advocacy. Local United Ways jointly released 2025 ALICE Report at Connecticut State Capitol.
- Workforce Solutions Collaborative of Metro HartfordminorWorkforce development partnership helping adults gain employment in industries with livable wages, advancement opportunities and benefits.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
United Way of Central and Northeastern Connecticut competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
United Way of Central and Northeastern Connecticut social profiles
Digital presenceUnited Way of Central and Northeastern Connecticut financial estimates
Financial estimateRevenue estimate
Valuation estimate
United Way of Central and Northeastern Connecticut leadership team
Management profileNumber of profiles
Profiles2 records
United Way of Central and Northeastern Connecticut funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
United Way of Central and Northeastern Connecticut M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about United Way of Central and Northeastern Connecticut
What does United Way of Central and Northeastern Connecticut do?
United Way of Central and Northeastern Connecticut is a 501(c)(3) nonprofit that mobilizes community resources to address poverty across 56 towns in central and northeastern Connecticut. It delivers direct services through the 211 Infoline information and referral hotline, free IRS-certified VITA tax preparation, child literacy programs (United Way Readers and Dolly Parton's Imagination Library), workforce development, prescription savings (SingleCare), and affordable internet access (Internet Essentials), while producing annual ALICE research reports on working poverty to inform policy advocacy.
Is United Way of Central and Northeastern Connecticut a public or private company?
United Way of Central and Northeastern Connecticut is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was United Way of Central and Northeastern Connecticut founded?
United Way of Central and Northeastern Connecticut was founded in 1924. It employs 11 to 50 people.
Where is United Way of Central and Northeastern Connecticut based?
United Way of Central and Northeastern Connecticut is headquartered in Hartford, United States, in the North America region.
How does United Way of Central and Northeastern Connecticut make money?
Two revenue lines are on record. Government Contracts are the primary driver. The others are charitable Donations and Fundraising Campaigns.
Does United Way of Central and Northeastern Connecticut have an API?
No public API is recorded for United Way of Central and Northeastern Connecticut.
What industry is United Way of Central and Northeastern Connecticut in?
United Way of Central and Northeastern Connecticut's product category is Human Services Nonprofit. Its primary akta.pro industry code is BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 624120 and its SIC code is 8300.