City of Odessa

Municipal Government Servicesodessa-tx.gov

The City of Odessa is a municipal government in Ector County, Texas, providing utilities, public safety, code enforcement, parks, municipal court, and permitting services to Odessa residents and businesses through a CivicPlus-based digital platform.

Company typePublic
Founded1927
HeadquartersOdessa, United States
Headcount501–1,000
GTM typeB2C
OfferingServices

What City of Odessa does

The City of Odessa is a municipal government entity serving residents of Odessa in Ector County, Texas. It is a political subdivision of the State of Texas, not a private or publicly traded company, governed by an elected City Council with a Mayor (Cal Hendrick) acting as chief executive and a City Manager administering operations. The City delivers the full range of municipal services — water and wastewater utilities, solid waste collection, police, fire rescue, municipal court, code enforcement, parks and recreation, animal services, public works, and development permitting — to a base of Odessa residents, local businesses, and individuals appearing before municipal court. Headcount is reported at 501–1,000 employees.

The City's technology backbone is a unified civic engagement platform built on CivicPlus, integrating more than a dozen service modules: web-based utility bill payment, Coplogic-powered online police reporting (English and Spanish), Tyler Municipal Justice court case management, GEOINTelligence GIS (ArcGIS Hub) for public-facing geospatial data, the Team Odessa citizen issue-reporting system, a public information request center, an Agenda Center, a Notify Me email/SMS subscription system, Swagit-powered meeting webcasts, an ApplicantPro job openings portal, and a customer-self-service kiosk outside Municipal Court. This stack allows residents to transact digitally across nearly every service touchpoint while physical offices (City Hall, Municipal Court, Utilities Department, Code Enforcement, Central Firehouse, Woodson Family Aquatic Center) handle walk-in and field operations.

The City's revenue model is a standard municipal funding mix rather than a commercial sales motion: recurring property taxes, recurring utility billing for water/sewer/solid waste to residential and commercial customers, transactional municipal court fines and fees, one-time permit and license fees, and managed Hotel Occupancy Tax (HOT) grants supporting tourism. Utility rates and court fees are set by city ordinance and standing orders. Customer "segments" — residents, local businesses, and court defendants — are all geographically captive within city limits. Notable recent milestones include restoration of the City's Moody's bond rating at the Aa tier as reported on June 4, 2026, and ongoing deployment of a public-facing Capital Improvement Projects portal signaling active infrastructure investment.

City of Odessa firmographics

Firmographics

Name: City of Odessa
Legal name: City of Odessa
Website: https://odessa-tx.gov
Company type: Public
Founded year: 1927
Operating status: Operating
Headcount range: 501–1,000 employees
Short description: The City of Odessa is a municipal government in Ector County, Texas, providing utilities, public safety, code enforcement, parks, municipal court, and permitting services to Odessa residents and businesses through a CivicPlus-based digital platform.
Ownership category
akta.pro rank

City of Odessa industry classification

Industry

Product category: Municipal Government Services
NAICS: Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (221310), Administration of Housing Programs, Urban Planning, and Community Development (925)
SIC: Electric, Gas & Sanitary Services (4900), Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Refuse Systems (4953)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Water Supply & Wastewater Utilities Administration (BPAIACAG), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

Municipal services
Public utilities
Public safety
Waste management
Municipal court

Where City of Odessa is headquartered

Location

Headquarters

HQ city: Odessa
HQ country: United States
HQ region: North America

Offices6 records

Markets served

City of Odessa business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others

Revenue model

Property Taxes: Property tax revenues collected from Odessa citizens to fund city operations and services.
Utility Services Revenue: Billing and collection for water, sewer, and solid waste services provided to residential and commercial customers.
Municipal Court Fines and Fees: Court costs, fines, and fees collected from traffic violations, citations, and other municipal court matters.
Permits and Licenses: Fees collected for building permits, alarm registrations, business licenses, and other regulatory permits.
Hotel Occupancy Tax (HOT) Grants: Grants funded by hotel occupancy taxes to support local tourism and events.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Utility services (water, sewer, trash)
Transaction based/ take rate	Pay-as-you-go	Court fines and fees
Unit Pricing	One time/ perpetual license	Building and development permits

Distribution channels4 records

Marketing channels11 records

City of Odessa product offering

Product offering

Core offering

The City of Odessa is a municipal government providing essential city services to residents and businesses of Odessa, Texas. Core offerings include water treatment and distribution, wastewater collection, solid waste collection, police and fire rescue services, municipal court operations, code enforcement, parks and recreation, animal services, building permits and licensing, and development services. These services are delivered through city-owned utilities and dedicated public safety departments, supported by a CivicPlus-based online portal.

Product overview

The City of Odessa operates a unified civic engagement platform built on the CivicPlus framework, providing citizens with integrated access to municipal services. The core platform combines a website portal with modular service components including utility management, police reporting, municipal court case handling, code enforcement, GIS/mapping services, meeting webcasting, public records requests, job applications, and community notifications. The system connects to third-party services including Coplogic for police reporting, Tyler Municipal Justice for court management, Swagit for video streaming, ApplicantPro for employment, and ArcGIS for geographic information. These services work together through the CivicPlus platform to provide a comprehensive digital government experience for Odessa residents.

Differentiator

Problem solved

Functional benefit

Products and services

Water, Sewer, and Trash Utility Services City-owned water treatment and distribution, wastewater collection and treatment, and solid waste collection services billed monthly to residential and commercial customers across Odessa.
Municipal Court Services Municipal Court case management, citation processing, fine and fee collection, deferred disposition (up to 180 days probation), driving safety courses, and jury duty coordination handled through the Tyler Municipal Justice system for individuals with traffic violations and municipal code citations.
Police Services Law enforcement services provided by the Odessa Police Department, including emergency response, patrol, and an online Coplogic-based reporting system that allows citizens to file police reports in English and Spanish.
Fire Rescue Services Fire suppression, emergency medical response, and fire marshal services provided by Odessa Fire Rescue, including a Fire Marshal's Division and dedicated firehouse facilities serving the city.
Code Enforcement Services Enforcement of city ordinances addressing high weeds, junk vehicles, illegal dumping, and property maintenance violations for residential and commercial properties within Odessa.
Animal Services Animal shelter services including adoptable animal listings, lost pet recovery, reclaim services, and pet-related resources for Odessa residents.
Public Information Requests Online portal for citizens to submit and track public information requests and access open records through a customer service platform.
Building Permits and Licenses Permit and licensing services for building permits, alarm registrations, business licenses, and other regulatory permits issued to contractors, property owners, and businesses operating within Odessa.
Parks and Recreation Services Recreational facilities and programming for Odessa residents, including the Woodson Family Aquatic Center, golf courses, sports complexes, community programs, and city events such as Firecracker Fandango and PAL youth programs.

Companies that use City of Odessa

Customer profile

Named customers1 record

Segments3 records

Ideal customer profiles3 records

City of Odessa technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

City of Odessa partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core and minor.

Midland Odessa Urban Transit District (MOUTD)coreOthersCollaborative transit district serving both Midland and Odessa communities, providing shared public transportation services across city boundaries.
Ector County-Odessa Joint Airport Zoning BoardcoreOthersJoint zoning board ensuring proper land use around the airport serving both Ector County and Odessa.
CivicPluscoreTechnology or IntegrationWebsite platform provider powering the City of Odessa's official website with civic engagement tools.
CoplogiccoreTechnology or IntegrationOnline police report filing platform enabling citizens to file reports in English and Spanish.
Odessa Development CorporationcoreOthersEconomic development arm of the city focused on business attraction, retention, and growth initiatives.
Keep Odessa BeautifulminorOthersAffiliate of Keep America Beautiful focused on litter prevention, waste reduction, and beautification efforts.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

City of Odessa competitors and assessment

Company assessment

Direct peers

City of Tyler, TX: Mid-sized East Texas municipal government with a comparable service portfolio (utilities, police, fire, public works, court) and similar employee scale to Odessa.
City of San Angelo, TX: Similar-sized West Texas municipal government providing the same core set of services (utilities, police, fire, public works, parks) to a comparable population base, making it a strong functional peer.
City of Lubbock, TX: Larger West Texas city government providing the same full-stack municipal services (utilities, public safety, parks, court) with a comparable operational and digital service-delivery model.
City of Waco, TX: Mid-sized Texas municipal government delivering the same category of services through a similarly structured digital portal and direct service-delivery model.
City of Round Rock, TX: Mid-sized Texas municipal government with a comparable utility, public safety, and development-services footprint and a sophisticated online service platform.
City of Amarillo, TX: Texas Panhandle municipal government offering an analogous set of utility, public safety, and code enforcement services to a similar mid-sized population base.
City of Midland, TX: Direct peer — the adjacent Permian Basin city, virtually identical in scale, economic base, and municipal service mix. The two share the MOUTD transit district, making them the most direct functional comparable to Odessa.
City of Bryan, TX: Mid-sized Texas city government providing the same core municipal services, including utility billing, code enforcement, and municipal court, at a comparable scale.
City of College Station, TX: Mid-sized Texas municipal government with a similar full-service operating model — utilities, police, fire, parks, and a robust online citizen engagement platform — at a comparable population scale.
City of Abilene, TX: Mid-sized Texas municipal government operating water/sewer utilities, police, fire, code enforcement, and a CivicPlus-style civic platform — highly comparable in service scope and population scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

City of Odessa financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Odessa leadership team

Management profile

Number of profiles

Profiles4 records

City of Odessa funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Odessa M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Odessa

What does City of Odessa do?

Is City of Odessa a public or private company?

City of Odessa is a public company. It is classified as state government owned and is currently operating.

When was City of Odessa founded?

City of Odessa was founded in 1927. It employs 501 to 1,000 people.

Where is City of Odessa based?

City of Odessa is headquartered in Odessa, United States, in the North America region.

How does City of Odessa make money?

Five revenue lines are on record. Property Taxes are the primary driver. The others are utility Services Revenue, municipal Court Fines and Fees, permits and Licenses and hotel Occupancy Tax (HOT) Grants.

Who are City of Odessa's main competitors?

Direct peers on record are City of Tyler, TX, City of San Angelo, TX, City of Lubbock, TX, City of Waco, TX, City of Round Rock, TX, City of Amarillo, TX, City of Midland, TX, City of Bryan, TX, City of College Station, TX and City of Abilene, TX.

Does City of Odessa have an API?

No public API is recorded for City of Odessa.

What industry is City of Odessa in?

City of Odessa's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAG, Water Supply & Wastewater Utilities Administration. Its NAICS code is 2213 and its SIC code is 4900.