Maharashtra State Commission for Protection of Child Rights

What Maharashtra State Commission for Protection of Child Rights does

Maharashtra State Commission for Protection of Child Rights (MSCPCR) is a statutory body established by the Government of Maharashtra to protect, promote, and enforce the rights of children across the state. It is headquartered at Worli, Mumbai, and operates under the administrative control of the Department of Women and Child Development (DWCD). Its functional mandate covers child protection, child welfare, juvenile justice, education rights, prevention of child labor, abuse and trafficking, and child psychology support, with the entire child population of Maharashtra as its service constituency.

The commission's operational stack consists of a public-facing website (english.mscpcr.org with a parallel Marathi version), an E-Complaint web portal for reporting rights violations, the Chirag mobile application distributed via Google Play Store, and a toll-free Childline helpline (1098) operated in coordination with Childline India Foundation. It publishes annual reports spanning 2016-17 to 2023-24, a Child Rights Information Brochure, a Manodhairya Yojana Reference Manual for child victims, and RTI documentation. Service delivery is decentralized through statutory coordination with the Child Welfare Committees (CWC), Juvenile Justice Boards (JJB), and District Child Protection Units (DCPU) at the district level, while a volunteer "Bal Rakshak & Vakil Mitra" program extends reach to grassroots advocates.

MSCPCR is a non-commercial government entity; services are provided free of cost to citizens, and there is no revenue model, pricing structure, or funding round. Its mandate, leadership (a Chairperson, an IAS Secretary, and six Members), and resources derive from state government authority rather than market activity, positioning it as a regulatory and coordinating body rather than a product or services company.

Name

Maharashtra State Commission for Protection of Child Rights

Legal name

Maharashtra State Commission for Protection of Child Rights

Website

https://english.mscpcr.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Maharashtra State Commission for Protection of Child Rights is a Government of Maharashtra statutory body headquartered in Mumbai that protects and enforces child rights across the state via a toll-free helpline (1098), an E-Complaint portal, the Chirag mobile app, and coordination with district child welfare authorities.

Ownership category

akta.pro rank

Product category

Government Child Rights Protection Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Child Protection & Child Rights (BPAGABAG)

akta.pro secondary industry

Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG)

Keywords

• Child rights protection
• Government statutory body
• Child welfare services
• Juvenile justice oversight
• Complaint redressal mechanism

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Distribution channels1 record

Marketing channels4 records

Core offering

MSCPCR is a statutory government commission that protects and promotes the rights of children in Maharashtra by operating a toll-free Child Line helpline (1098), accepting and investigating child rights violation complaints through an online E-Complaint system and the Chirag mobile app, coordinating with child welfare authorities (DWCD, CWC, JJB, DCPU), and publishing information resources on child rights, RTI, and welfare schemes such as Manodhairya Yojana. All services are provided free of cost to citizens.

Product overview

Maharashtra State Commission for Protection of Child Rights operates as a single unified government service platform focused on child rights protection. The primary offerings include an E-Complaint System for filing child rights violation complaints, a Chirag mobile app available on Google Play, RTI (Right to Information) services, and various publication resources such as Annual Reports spanning 2016-2024, Child Rights Booklet, and Manodhairya Yojana Reference Manual. The commission also facilitates access to authorities including Childline (toll-free 1098), DWCD, CWC, JJB, and DCPU. This is not a commercial product company but a government regulatory body providing public services related to child protection.

Differentiator

Problem solved

Functional benefit

Brands

• Chirag App: Mobile application for child rights protection

Products and services

• E-Complaint System Online complaint filing system allowing citizens to report child rights violations, child labor, abuse, and other related issues to the commission. Targeted at children, parents, guardians, and citizens of Maharashtra seeking to register child rights complaints.
• Chirag App Mobile application available on Google Play Store providing access to child protection services and complaint registration for citizens, parents, and children in Maharashtra.
• RTI (Right to Information) Portal Information dissemination mechanism enabling citizens to access information held by MSCPCR under India's Right to Information Act 2005.
• Child Line 1098 Helpline Toll-free helpline service (1098) provided in coordination with Childline India Foundation, enabling children in distress and citizens across Maharashtra to seek immediate child protection assistance.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core.

• Childline India FoundationcoreStrategic or Co-development PartnerChildline is a key authority partner that operates the 1098 toll-free helpline service for children in distress. MSCPCR coordinates with Childline for child protection interventions.
• DWCD (Department of Women and Child Development)coreStrategic or Co-development PartnerDWCD is the parent department providing policy framework for child welfare in Maharashtra. MSCPCR works in coordination with DWCD for implementation of child protection schemes.
• CWC (Child Welfare Committee)coreStrategic or Co-development PartnerCWC handles child care and protection cases at district level. MSCPCR coordinates with CWCs for child rights monitoring and interventions.
• JJB (Juvenile Justice Board)coreStrategic or Co-development PartnerJJB handles cases of children in conflict with law. MSCPCR works with JJBs to ensure child rights protection in juvenile justice system.
• DCPU (District Child Protection Unit)coreStrategic or Co-development PartnerDCPUs implement child protection schemes at district level. MSCPCR coordinates with DCPUs for grassroots level child rights implementation.
• Government of MaharashtracoreStrategic or Co-development PartnerAs a statutory body under the Government of Maharashtra, MSCPCR receives its mandate and operates under the state government's administrative framework.

Recent moves5 records

Expansion highlights5 records

Others

• Childline India Foundation: Operates the 1098 toll-free Child Line helpline that MSCPCR depends on for case intake. As MSCPCR's operational backbone for emergency response, Childline is an enabling ecosystem partner rather than a competitor.
• Child Rights and You (CRY): One of India's largest child rights NGOs, focused on advocacy, awareness and program delivery. CRY operates alongside MSCPCR in the child rights ecosystem but as a non-government civil society actor rather than a statutory commission.

Emerging players

• National Commission for Women (NCW): Statutory body that overlaps with MSCPCR on cases involving girl children, child marriage and gender-based violence. Not a direct peer, but its mandate intersects significantly with MSCPCR's protection work.

Direct peers

• Karnataka State Commission for Protection of Child Rights: Karnataka's state-level statutory child rights commission, structurally and functionally identical to MSCPCR. It is the closest equivalent peer at the state level, making it the most direct comparator for caseload, scope and operations.
• National Commission for Protection of Child Rights (NCPCR): NCPCR is the national-level apex statutory body for child rights protection in India. It is the direct federal counterpart of MSCPCR, with an analogous mandate to investigate violations, recommend action and coordinate with state commissions.
• Tamil Nadu State Commission for Protection of Child Rights: Tamil Nadu's state-level statutory commission for child rights. It mirrors MSCPCR's mandate, structure and coordination role with district-level welfare bodies, providing a direct state-to-state benchmark.
• Delhi Commission for Protection of Child Rights (DCPCR): Delhi's statutory child rights commission with quasi-judicial authority to investigate violations. Comparable in mandate and digital complaint infrastructure to MSCPCR, though it operates in a union-territory jurisdiction.

Broad incumbents

• UNICEF India: UN agency supporting child rights across India through funding, research and policy advocacy. UNICEF partners with state commissions like MSCPCR and operates at a vastly broader scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/maha_scpcr
• Facebookfacebook.com/MaharashtraSCPCR

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Maharashtra State Commission for Protection of Child Rights