El Consorcio Regional de Transportes de Madri

What El Consorcio Regional de Transportes de Madri does

El Consorcio Regional de Transportes de Madrid (CRTM) is the autonomous public organism of the Community of Madrid responsible for coordinating and integrating public transport across the region. It sits under the Consejería de Vivienda, Transportes e Infraestructuras and harmonizes the activities of Metro de Madrid, EMT Madrid (urban buses), Cercanías RENFE (commuter rail), Metro Ligero / Tranvía de Parla, and a network of interurban bus operators serving 179 municipalities. The unified fare system is administered through the Tarjeta Transporte Público, available as a Personal card (3+ million users), an anonymous Multi card, and a virtual mobile counterpart (Mi Tarjeta Transporte app). Daily ridership across the integrated network exceeds 2.5 million passengers.

CRTM's core technology stack centres on a multimodal ticketing and payment platform: a unified zonal fare engine, mobile applications (Mi Tarjeta Transporte, Tarjeta Transporte Virtual, MuéveteMadrid trip planner), and emerging payment-agnostic infrastructure including direct contactless bank card acceptance at 1,249 Metro turnstiles (live June 2025) and a planned Account-Based Ticketing (ABT) system (Q4 2027 deployment, €42.7M programme). The consortium operates an open data portal (datos.crtm.es) and a 24/7 CITRAM coordination center, with a planned €50M upgrade to a new Transport Control Center. Major infrastructure projects include the €104M Metro Line 11 extension (6.7 km, 6 new stations, 2027 completion) and a new interurban bus concessionary map covering 19 zones.

CRTM is financed primarily by the Community of Madrid and its member operators, with supplementary funding from European NextGenerationEU programmes. End-user revenue is generated through ticket sales (single tickets, 10-trip tickets, monthly and annual Abono passes) and is distributed across operators under the integrated tariff system. Pricing is regulated by transport zones; promotional fares (e.g., €1.50 bank card single-ride) have been used to drive adoption of new payment methods. The consortium's customer base spans daily commuters, university students (~42,000 PAU examinees in AY 2025/26), event attendees (F1 Grand Prix, MADO festival, Papal visit), and vulnerable users (women and minors using on-demand nighttime stops).

Name

El Consorcio Regional de Transportes de Madri

Legal name

Consorcio Regional de Transportes Públicos Regulares de Madrid

Website

https://crtm.es

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

CRTM is the public consortium of the Community of Madrid that coordinates and integrates Metro, EMT buses, Cercanías rail, light rail, and interurban buses under a unified ticketing and tariff system, serving over 2.5 million daily passengers across 179 municipalities.

Ownership category

akta.pro rank

Product category

Public Transportation Services

NAICS

Urban Transit Systems (4851), Commuter Rail Systems (485112), Bus and Other Motor Vehicle Transit Systems (485113)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Urban Rail Transit Authorities & Public Transport Agencies (THAIABAD)

akta.pro secondary industries

Metro/Urban Rail Operators (Integrated Multimodal Agencies) (TLAFAEAG), Tram/Streetcar Operators (TLAFAEAC), Railway Stations (Intercity & Regional) (THAIALAA), Ground Transportation Interface & Intermodal Connectivity (Taxi/Bus/Rail, Parking) (TLAHAEAH)

Keywords

• Public transport coordination
• Integrated transit ticketing
• Multimodal transport services
• Regional transport authority
• Fare integration system

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Public Transport Fares: CRTM generates revenue through ticket sales, including single tickets, 10-trip tickets, monthly passes, and annual passes across all transport modes (Metro, buses, Cercanías, light rail). Revenue is shared among operators through the integrated tariff system.
2. Government Funding: As a public consortium, CRTM receives funding from the Community of Madrid for infrastructure projects, network expansion, and service operations. Major investments include the 104 million euro Line 11 extension equipment and 50 million euro CITRAM project.
3. Promotional Fare Revenue: Temporary promotional pricing on new payment methods, such as the reduced 1.50 euro single ticket price for bank card payments during initial rollout period.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

CRTM coordinates and manages integrated public transportation across the Community of Madrid, unifying Metro, EMT urban buses, interurban buses, Cercanías commuter rail, and Metro Ligero/tram under a single zonal tariff and the Tarjeta Transporte Público card system. It issues physical and mobile transport passes, operates real-time passenger information and journey planning tools, and is rolling out contactless bank card payment and Account-Based Ticketing across the network.

Product overview

The CRTM operates as a public transport coordination body for the Community of Madrid, managing an integrated multi-modal network. Its product portfolio centers on the Tarjeta Transporte Público (Personal and Multi anonymous variants), available as physical cards and mobile apps (Mi Tarjeta Transporte and Tarjeta Transporte Virtual). The network integrates Metro, EMT urban buses, interurban buses, Cercanías rail, Metro Ligero, and tram services under a unified fare and ticketing system. The CRTM is undergoing a significant digital transformation including direct contactless bank card payment at Metro turnstiles (launched June 2025), an Account-Based Ticketing system (ABT) planned for Q4 2027, real-time interurban bus tracking on Google Maps, and the MuévetexMadrid multimodal trip planner. The Line 11 Metro extension (€104M equipment contract, targeted 2027) represents a major infrastructure project.

Differentiator

Problem solved

Functional benefit

Brands

• Tarjeta Transporte Público: The unified public transport card system managed by CRTM, available in physical (TTP Personal, TTP Multi) and virtual forms.
• Mi Tarjeta Transporte
• CITRAM 24h

Products and services

• Tarjeta Transporte Público Personal

Quantifiable outcome

• 2.5 million+ daily passengers served across the integrated network
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature6 records

Partnerships

Nine partnerships are on record, tiered core, strategic and minor.

• InclusitecoreTechnology or Integration · 1 July 2026Inclusite is an accessibility tool integrated into the CRTM website, providing intelligent navigation support for users with disabilities, including visual impairment assistance and keyboard navigation support.
• Global Mobility CallstrategicStrategic or Co-development Partner · 9 June 2026CRTM participated in the Global Mobility Call event bringing together technology leaders to design the new CITRAM (Transport Control Center) with 50 million euro planned investment, involving collaboration with technology partners.
• GooglecoreTechnology or Integration · 17 April 2026Google provides real-time interurban bus position data integration with Google Maps, allowing users to track bus locations. Also provides Google Translate for website localization, Google Analytics for web traffic, and Google Fonts for web design.
• Metro de MadridcoreOthers · 15 January 2026As an integrated transport operator, Metro de Madrid operates the subway network under CRTM coordination, sharing ticketing infrastructure, real-time status reporting, and service planning.
• EMT Madrid (Empresa Municipal de Transportes)coreOthers · 15 January 2026EMT operates urban bus services in Madrid under CRTM coordination, participating in integrated ticketing, unified tariff system, and coordinated service improvements including night buses (Búhos).
• Cercanías RENFEcoreOthers · 15 January 2026Commuter rail services operated by RENFE under CRTM coordination, integrated into the unified tariff system and accessible with Tarjeta Transporte Público across C1-C10 lines.
• Interurban Bus OperatorscoreOthers · 15 January 2026Various private bus companies operating interurban routes under concession contracts with CRTM, coordinated through the new concessionary map covering 19 zones across the Madrid region.
• Arriva GroupminorOthers · 15 January 2026Arriva Group operates electric buses from a new depot in Alcorcón serving municipalities in the southwest region, integrated into the CRTM network.
• CAF (Construcciones y Auxiliar de Ferrocarriles)coreTechnology or Integration · 15 January 2026CAF manufactures trains for Madrid Metro including the automatic trains being tested for Line 6 automation, with testing conducted at CAF's Track Test Center in Corella, Navarra.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Régie Autonome des Transports Parisiens (RATP): RATP operates and coordinates the Paris metro, RER commuter rail, buses, and trams in the Île-de-France region, and is rolling out contactless bank card payments across its network. Comparable to CRTM in scale of multimodal coordination, with similar open-loop ticketing initiatives underway.
• Transport for London (TfL): TfL is the integrated transport authority for Greater London, coordinating the Tube, buses, Overground, DLR, trams, and river services under a unified Oyster/contactless ticketing system. It is the closest structural analog to CRTM — a regional authority that does not directly operate most services but unifies fares, branding, and digital infrastructure across modes.
• Berliner Verkehrsbetriebe (BVG): BVG operates Berlin's U-Bahn, tram, buses, and ferries as a single municipal mobility provider under unified ticketing, and is well known for digital innovation (BVG Fahrinfo app, open data). Directly comparable to CRTM as a multimodal urban mobility coordinator with strong digital ambitions.
• Agenzia per il Trasporto Pubblico Locale del Bacino di Milano (ATM Milano): ATM Milano operates Milan metro, trams, buses, and trolleybuses with integrated ticketing across the Lombardy metropolitan area. Directly comparable to CRTM as a regional multimodal mobility coordinator with unified fares and ongoing digital modernization.
• Transport for West Midlands (TfWM): TfWM coordinates bus, rail, metro, and cycling across the West Midlands under unified ticketing and an expanding Swift contactless card. Comparable to CRTM as a regional transport authority integrating multiple operators under a common digital platform.
• Autoritat del Transport Metropolità (ATM Barcelona): ATM Àrea de Barcelona is the public consortium coordinating integrated public transport across the Barcelona metropolitan region, including Metro, TMB buses, Rodalies commuter rail, and tram under a unified tariff system. As a Spanish regional consortium with multimodal integration, it is the most direct structural peer to CRTM.
• STIB-MIVB (Brussels): STIB-MIVB operates Brussels metro, tram, and bus services under a unified MOBIB ticketing platform. Comparable to CRTM as a multimodal public transport operator coordinating urban and suburban services with integrated contactless payment and mobile ticketing.

Others

• Renfe Cercanías: Renfe Cercanías operates commuter rail across Spain's major metropolitan areas including Madrid's C1–C10 lines, which are integrated into CRTM's tariff system. Comparable as the rail operator partner within CRTM's network and as a peer for commuter rail benchmarking.

Emerging players

• Mobility as a Service (MaaS) Global: MaaS Global operates the Whim app integrating multimodal mobility subscriptions across European cities. Comparable as an emerging platform adjacent to CRTM's open-loop ticketing and ABT roadmap, signaling where future integrated mobility competition could emerge.

Broad incumbents

• Metropolitan Transportation Authority (MTA, New York): MTA operates the New York City subway, buses, and commuter rail across a much larger metropolitan area with OMNY contactless payments. A broader incumbent in scale and complexity, but comparable in coordinating multimodal urban and commuter transport under unified digital ticketing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/CRT_Madrid
• Facebookfacebook.com/61573107266823
• LinkedInlinkedin.com/company/crtm

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about El Consorcio Regional de Transportes de Madri