Antrim and Newtownabbey Borough Council

What Antrim and Newtownabbey Borough Council does

Antrim and Newtownabbey Borough Council is a statutory local government authority in Northern Ireland, established in 2015 through the merger of the former Antrim Borough Council and Newtownabbey Borough Council under the Review of Public Administration. The council serves the combined Antrim and Newtownabbey borough in Northern Ireland, United Kingdom, operating from two civic centres at 50 Stiles Way, Antrim (BT41 2UB) and Mossley Mill, Newtownabbey (BT36 5QA), with a workforce of 501–1,000 employees delivering services to residents, local businesses, community groups, and visitors.

The council's service portfolio spans statutory public services (waste and recycling collection, development planning and building control, dog licensing and animal welfare enforcement, registrar services for births/deaths/marriages/civil partnerships, and crematorium operations), seven leisure facilities (including Antrim Forum, Allen Park, Ballyearl Arts & Leisure, Crumlin, Sixmile, Valley Leisure Centre and Mossley Pavilion) offering fitness, swimming, golf, racquet sports and spa services, community development programmes (Age Friendly, Anti-Poverty Strategy, Good Relations, Neighbourhood Renewal, and the Spirit of Volunteering Awards), business support (LEP Business Digitisation Grant, Rural Business Development Grant up to £7,500, CCTV grant programme, and skills/employability academies), and tourism assets (Antrim Castle Gardens, the 17-acre Steeple Park heritage site, Theatre at The Mill, Courtyard Theatre, and caravan parks). Distribution is delivered through physical offices, leisure centres, community centres, a telephone contact centre, an online customer portal (myaccount.antrimandnewtownabbey.gov.uk), and the ANBorough mobile application.

The council is funded primarily through district rates (property taxation) and Northern Ireland Executive grants, supplemented by fee-based revenue from leisure memberships (individual, family, concession, corporate and golf tiers on monthly billing), planning and building control applications, dog licences, commercial waste collections, and event booking fees (£1.50 per ticket). Strategic delivery relies on a deep partnership ecosystem including the Department for Infrastructure, DAERA, the Heritage Lottery Fund, Belfast Region City Deal, and local enterprise agencies. Notable awards include the 2025 Northern Ireland Amenity Council 'Best Kept Large Town' title and the 2026 Ireland's Best Kept Town award across the island of Ireland. The council's technology backbone integrates Google Analytics for web analytics, YouTube for embedded media, Tascomi for online dog licensing, building control and leisure bookings, and Hallmark Solutions for online job applications, with GDPR compliance maintained across all service lines.

Name

Antrim and Newtownabbey Borough Council

Legal name

Antrim and Newtownabbey Borough Council

Website

https://antrimandnewtownabbey.gov.uk

Company type

Public

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Antrim and Newtownabbey Borough Council is a statutory local government authority in Northern Ireland, founded in 2015, that delivers statutory and discretionary public services—including waste and recycling, planning, leisure, registrar, business support, and tourism—to residents, businesses, and visitors across the Antrim and Newtownabbey borough.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Executive, Legislative, and Other General Government Support (9211), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Refuse Systems (4953), Sanitary Services (4950), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Local government services
• Waste collection services
• Leisure facility management
• Community development programs
• Municipal planning services

Headquarters

HQ city

Antrim

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Rates and Government Funding: Council operates primarily through rates (property taxation) and government grants as core funding mechanisms, supplemented by service fees from leisure memberships, planning applications, licensing, and other council services
2. Service Fees and Charges: Fees for various council services including leisure centre memberships (individual, family, concession, corporate), planning applications, building control certificates, dog licences, and commercial waste collections

Pricing tiers

Distribution channels6 records

Marketing channels6 records

Core offering

Antrim and Newtownabbey Borough Council is the statutory local authority for the Antrim and Newtownabbey district in Northern Ireland. It delivers a wide range of public services including household waste and recycling collection, leisure and recreation facilities, development planning and building control, civil registration (births, deaths, marriages), the borough crematorium, parks and play areas, community grants, tourism and visitor services, dog control, and business support. The council operates democratic governance through elected councillors and a mayoralty and funds activity through a mix of rates, fees, charges, and government grants.

Product overview

Antrim and Newtownabbey Borough Council operates as a local government authority providing a comprehensive portfolio of public services to residents and businesses across the Borough. The council's service portfolio includes core civic services (bins and recycling, planning, dog services, vital records registration, crematorium), leisure and recreation facilities (seven leisure centres offering fitness, swimming, golf, and spa services), community development programmes (grants, initiatives, volunteer recognition), business support services (digital innovation programmes, grants, employment academies), and tourism attractions (heritage sites, theatres, parks). The council also offers the ANBorough mobile application for resident access to services. Services are delivered through physical facilities (civic centres, leisure centres, community centres), online portals (customer portal, online booking systems), and digital transformation programmes supporting local business innovation.

Differentiator

Problem solved

Functional benefit

Products and services

• Bins & Recycling Statutory household and commercial waste collection, recycling, and bulky waste services for residents and businesses across the borough.
• Leisure Centres Public leisure facilities including swimming, fitness, and sport programmes delivered at council-owned leisure centres, available to residents and visitors on a membership or pay-as-you-go basis.
• Planning Services Statutory development management, local plan preparation, building control, and planning enforcement for the borough.
• Community Initiatives Council-led community development programmes including play parks, community grants, good relations and sustainability projects for residents and community groups.
• Business Support Advice, business grants, and growth programmes for local SMEs operating in the Antrim and Newtownabbey borough.
• Births, Deaths, Marriages & Civil Partnerships Statutory civil registration services including registration of births, deaths, marriages, and civil partnerships for residents.
• Crematorium Borough crematorium providing cremation services and associated bereavement support to residents and families.
• Tourism & Visitor Services Promotion of tourism, visitor attractions, and events across the borough including parks, heritage sites, and visitor information.
• Dog Services Dog licensing, stray dog enforcement, and dog control related services for residents of the borough.
• Grants and Funding Community grants programme providing funding to local groups, voluntary organisations, and residents for community-led projects.
• Events Council-organised community events, civic ceremonies, awards programmes (e.g., Best Kept awards), and seasonal events.
• ANBorough App Official mobile application for Antrim and Newtownabbey Borough Council providing residents with access to council services, information, and reporting tools.

Quantifiable outcome

• Leisure centre memberships available in multiple tiers including individual, family, concession, corporate and golf categories
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• The Paul Hogarth CompanycoreStrategic or Co-development Partner · 16 November 2023Heritage landscape specialist consultancy engaged for Steeple Park public consultation and heritage site development planning. The consultancy has worked on iconic environmental projects across Ireland.
• Heritage Lottery FundcoreStrategic or Co-development PartnerFunding partner working closely with council on Steeple Park redevelopment plans to attract visitors and preserve historic Round Tower site.
• The Conservation Volunteers (TCV)coreStrategic or Co-development PartnerCollaborative partnership for environmental initiatives including tree planting. Over 600 trees planted at Hazelbank Park as part of the One Million Tree Programme.
• Northern Ireland Electricity Networks (NIE Networks)coreStrategic or Co-development PartnerFunding partner enabling TCV to offer free trees to schools and communities across Northern Ireland. Supports council's environmental and sustainability initiatives.
• Department for Infrastructure (DfI)coreStrategic or Co-development PartnerFunding partner for active travel infrastructure including the Ballyclare Town Greenway pedestrian bridge through the Environment Challenge Fund.
• Department of Agriculture, Environment and Rural Affairs (DAERA)coreStrategic or Co-development PartnerCo-funding partner for active travel projects through Environment Challenge Fund and rural development programmes including TRPSI grants up to £7,500.
• Belfast Region City DealcoreStrategic or Co-development PartnerStrategic partnership for regional economic investment and regeneration across the Belfast region.
• Mid and East Antrim Borough CouncilminorStrategic or Co-development PartnerPartnership for joint nutrition programme 'Healthy Heroes' targeting children and families.
• Construction Industry Training Board (CITB)minorStrategic or Co-development PartnerPartner in Construction and Scaffolding Academy to address skill shortages in the construction industry alongside Antrim and Newtownabbey Labour Market Partnership.
• Antrim EnterpriseminorStrategic or Co-development PartnerLocal enterprise agency providing business support services and start-up assistance.
• Mallusk EnterpriseminorStrategic or Co-development PartnerLocal enterprise agency providing business support and development services in the Mallusk area.
• LEDCOMminorStrategic or Co-development PartnerLocal enterprise agency providing business support services.
• Community Advice Antrim and NewtownabbeyminorStrategic or Co-development PartnerReferral partner for advocacy and support services for residents making complaints.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Belfast City Council: The largest local authority in Northern Ireland, providing the same statutory portfolio of waste, planning, leisure, and community services within Belfast. Operates under identical Northern Ireland local government framework and is a co-partner in the Belfast Region City Deal.
• Newry, Mourne and Down District Council: Large Northern Ireland district council formed in 2015 reform with strong tourism and heritage portfolio alongside statutory services. Comparable in scope and competes for similar funding streams.
• Mid Ulster District Council: Inland Northern Ireland district council operating the same statutory services under the same funding framework. Comparable rural-urban mix and competing for DAERA rural development grants.
• Ards and North Down Borough Council: Adjacent Northern Ireland borough council formed in the same 2015 local government reform, providing identical statutory public services. Comparable size and demographic profile, serving as a benchmark for service delivery and digital transformation progress.
• Mid and East Antrim Borough Council: Neighboring Northern Ireland borough council with overlapping service portfolio (waste, leisure, planning, community). Already operates joint programmes with Antrim and Newtownabbey including the 'Healthy Heroes' nutrition initiative, indicating close operational comparability.
• Fermanagh and Omagh District Council: Northern Ireland district council providing the same integrated statutory service portfolio. Comparable reform-era governance structure and similar reliance on rural development and tourism funding streams.
• Lisburn and Castlereagh City Council: Northern Ireland local authority providing waste, leisure, planning, and community services under the same statutory framework. Similar post-2015 reform structure and comparable population size, making it a direct operational peer.
• Derry City and Strabane District Council: Northern Ireland district council providing waste, leisure, planning, and community services. Comparable reform-era structure and serves a similar mixed urban-rural population in the borough.
• Armagh City, Banbridge and Craigavon Borough Council: Mid-sized Northern Ireland council formed in 2015 reform providing the same integrated public service portfolio. Similar scale and demographic mix make operational benchmarking highly comparable.
• Causeway Coast and Glens Borough Council: Northern Ireland borough council with strong heritage tourism and leisure portfolio, comparable to Antrim and Newtownabbey's heritage site investments. Competes for similar DAERA and Heritage Lottery funding streams.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ANBorough
• YouTubeyoutube.com/channel/UCEjQZ6LQlOS6VIOyG9f6tYA
• Facebookfacebook.com/ANBorough
• LinkedInlinkedin.com/company/anborough
• Instagraminstagram.com/antrimandnewtownabbey
• TikToktiktok.com/@antrimandnewtownabbey

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Antrim and Newtownabbey Borough Council