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East Suffolk Council

Full company profile

uuid00prvhc

Namestring
East Suffolk Council
Legal namestring
East Suffolk Council
Websiteurl
my.eastsuffolk.gov.uk
Company typeenum
Private
Founded yearint
2019
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersMelton, United Kingdom
HQ citystring
Melton
HQ countrystring
United Kingdom
HQ regionstring
Europe
Markets served

Serves global market

Keyword5 values
local government services, council tax administration, waste management subscriptions, planning applications, council housing services
Industry3 codes
1Mayor/City Manager & General Administration
CodeBPAIACAAPrimaryYes
2Municipal Tax & Revenue Administration (Local)
CodeBPAIACADPrimaryNo
3Housing & Neighborhood Services (Local Housing Programs)
CodeBPAIACAJPrimaryNo
NAICS code2 codes
  • Administration of Housing Programs, Urban Planning, and Community Development925
  • Administration of Housing Programs92511
SIC code1 code
  • Operators Of Apartment Buildings6513
Product category
Local Government Services
Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components3 values
Personnel, Operations, Infrastructure
GTM typeB2C
B2C
Offering typeServices
Services
Core offering1 text field

East Suffolk Council is a local government authority that delivers public services to residents of the East Suffolk district in England through the My East Suffolk online portal. The council administers council tax, processes garden waste collection subscriptions, manages council housing (myHome) services, and provides a separate Planning Public Access system for planning application searches, tracking, and public comments. Residents can register a unified account to access multiple council services with automated form pre-fill functionality.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

East Suffolk Council offers My East Suffolk, a unified citizen self-service portal providing residents with access to council services through a single online account. The portal includes Garden Waste Subscriptions for garden waste collection renewals and new sign-ups, myHome for council home management, and Council Tax access. Additionally, Planning Public Access is available as a separate online system for planning application search and tracking.

Product and service4 records
1My East Suffolk
CategoryCitizen self-service portal
Description

A self-service citizen portal providing residents of East Suffolk with online access to council services including Garden Waste subscriptions, Council Tax management, and council home (myHome) services through a unified online account with single sign-on and automated form pre-fill.

2Garden Waste Subscriptions
CategoryWaste management service
Description

A subscription service for East Suffolk residents to subscribe to or renew garden waste collection services, accessible through the My East Suffolk portal.

3myHome
CategoryCouncil housing services
Description

A council home management service allowing residents to access and manage their council housing details through My East Suffolk.

4Planning Public Access
CategoryPlanning application services
Description

A separate online system for searching, tracking, and commenting on planning applications and appeals, distinct from My East Suffolk and requiring separate login credentials.

Recent move4 records

Each record includes

Date, Type, Title, Description, Source

Peers10 records
1Tendring District Council
TypeDirect peer
Description

Essex coastal district council of similar size delivering council tax, housing, planning and refuse services through a self-service portal - relevant peer for district-level digital service comparison.

2Broadland District Council
TypeDirect peer
Description

Norfolk district council pairing with South Norfolk under joint management, comparable in population, geography, and digital service maturity - useful peer for citizen portal benchmarking.

3North Norfolk District Council
TypeDirect peer
Description

Rural Norfolk district council with comparable resident base, service mix, and digital channel strategy - typical peer used in East of England regional council performance comparisons.

4South Norfolk Council
TypeDirect peer
Description

Adjacent Norfolk district council providing the same core statutory services via an online account portal, often cited alongside East Anglia peers in shared-services and digital benchmarks.

5Norfolk County Council
TypeBroad incumbent
Description

Neighbouring upper-tier county authority providing the wider governance and funding context within which district-level digital services like My East Suffolk operate.

6Ipswich Borough Council
TypeDirect peer
Description

Borough council serving the urban centre of Suffolk with overlapping service portfolio (council tax, housing, waste, planning) and similar citizen self-service portal expectations from a shared resident base in the East Suffolk travel-to-work area.

7Suffolk County Council
TypeBroad incumbent
Description

Upper-tier county authority overseeing East Suffolk on education, transport, social care, and strategic planning - relevant as the strategic authority and funding conduit above East Suffolk Council.

8Breckland Council
TypeDirect peer
Description

Norfolk-based district council of comparable size and rural-urban mix delivering council tax, housing, planning and waste collection with its own online services portal - benchmark for non-metropolitan district digital delivery.

9West Suffolk Council
TypeDirect peer
Description

Neighbouring English district council operating from the same Suffolk geography with a comparable mix of council tax, housing, planning, and waste services delivered through its own digital portal - the most direct operational peer to East Suffolk.

10Babergh and Mid Suffolk District Councils
TypeDirect peer
Description

Joint administration of two adjacent Suffolk district councils providing the same statutory services including council tax, planning, and housing - directly comparable scale, geography, and digital service delivery model.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat3 records

Each record includes

Type, Details

Key highlights5 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

East Suffolk Council

Local Government Servicesmy.eastsuffolk.gov.uk

East Suffolk Council firmographics

Firmographics
Name
East Suffolk Council
Legal name
East Suffolk Council
Website
https://my.eastsuffolk.gov.uk
Company type
Private
Founded year
2019
Operating status
Operating
Headcount range
501–1,000 employees
Ownership category
akta.pro rank

East Suffolk Council industry classification

Industry
Product category
Local Government Services
NAICS
Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs (92511)
SIC
Operators Of Apartment Buildings (6513)
akta.pro primary industry
Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries
Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

  • Local government services
  • Council tax administration
  • Waste management subscriptions
  • Planning applications
  • Council housing services

Where East Suffolk Council is headquartered

Location

Headquarters

HQ city
Melton
HQ country
United Kingdom
HQ region
Europe

Markets served

East Suffolk Council business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure

Distribution channels1 record

East Suffolk Council product offering

Product offering

Core offering

East Suffolk Council is a local government authority that delivers public services to residents of the East Suffolk district in England through the My East Suffolk online portal. The council administers council tax, processes garden waste collection subscriptions, manages council housing (myHome) services, and provides a separate Planning Public Access system for planning application searches, tracking, and public comments. Residents can register a unified account to access multiple council services with automated form pre-fill functionality.

Product overview

East Suffolk Council offers My East Suffolk, a unified citizen self-service portal providing residents with access to council services through a single online account. The portal includes Garden Waste Subscriptions for garden waste collection renewals and new sign-ups, myHome for council home management, and Council Tax access. Additionally, Planning Public Access is available as a separate online system for planning application search and tracking.

Differentiator

Problem solved

Functional benefit

Products and services

  • My East Suffolk A self-service citizen portal providing residents of East Suffolk with online access to council services including Garden Waste subscriptions, Council Tax management, and council home (myHome) services through a unified online account with single sign-on and automated form pre-fill.
  • Garden Waste Subscriptions A subscription service for East Suffolk residents to subscribe to or renew garden waste collection services, accessible through the My East Suffolk portal.
  • myHome A council home management service allowing residents to access and manage their council housing details through My East Suffolk.
  • Planning Public Access A separate online system for searching, tracking, and commenting on planning applications and appeals, distinct from My East Suffolk and requiring separate login credentials.

Companies that use East Suffolk Council

Customer profile

Segments1 record

Ideal customer profiles1 record

East Suffolk Council technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

East Suffolk Council partnerships and signals

Strategic signal

Recent moves4 records

East Suffolk Council competitors and assessment

Company assessment

Direct peers

  • Tendring District Council: Essex coastal district council of similar size delivering council tax, housing, planning and refuse services through a self-service portal - relevant peer for district-level digital service comparison.
  • Broadland District Council: Norfolk district council pairing with South Norfolk under joint management, comparable in population, geography, and digital service maturity - useful peer for citizen portal benchmarking.
  • North Norfolk District Council: Rural Norfolk district council with comparable resident base, service mix, and digital channel strategy - typical peer used in East of England regional council performance comparisons.
  • South Norfolk Council: Adjacent Norfolk district council providing the same core statutory services via an online account portal, often cited alongside East Anglia peers in shared-services and digital benchmarks.
  • Ipswich Borough Council: Borough council serving the urban centre of Suffolk with overlapping service portfolio (council tax, housing, waste, planning) and similar citizen self-service portal expectations from a shared resident base in the East Suffolk travel-to-work area.
  • Breckland Council: Norfolk-based district council of comparable size and rural-urban mix delivering council tax, housing, planning and waste collection with its own online services portal - benchmark for non-metropolitan district digital delivery.
  • West Suffolk Council: Neighbouring English district council operating from the same Suffolk geography with a comparable mix of council tax, housing, planning, and waste services delivered through its own digital portal - the most direct operational peer to East Suffolk.
  • Babergh and Mid Suffolk District Councils: Joint administration of two adjacent Suffolk district councils providing the same statutory services including council tax, planning, and housing - directly comparable scale, geography, and digital service delivery model.

Broad incumbents

  • Norfolk County Council: Neighbouring upper-tier county authority providing the wider governance and funding context within which district-level digital services like My East Suffolk operate.
  • Suffolk County Council: Upper-tier county authority overseeing East Suffolk on education, transport, social care, and strategic planning - relevant as the strategic authority and funding conduit above East Suffolk Council.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key highlights5 records

Customer concentration

East Suffolk Council social profiles

Digital presence

East Suffolk Council financial estimates

Financial estimate

Revenue estimate

Valuation estimate

East Suffolk Council leadership team

Management profile

Number of profiles

Profiles1 record

East Suffolk Council funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

East Suffolk Council M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Suffolk Council

What does East Suffolk Council do?

East Suffolk Council is a local government authority that delivers public services to residents of the East Suffolk district in England through the My East Suffolk online portal. The council administers council tax, processes garden waste collection subscriptions, manages council housing (myHome) services, and provides a separate Planning Public Access system for planning application searches, tracking, and public comments. Residents can register a unified account to access multiple council services with automated form pre-fill functionality.

Is East Suffolk Council a public or private company?

East Suffolk Council is a private company. It is classified as state government owned and is currently operating.

When was East Suffolk Council founded?

East Suffolk Council was founded in 2019. It employs 501 to 1,000 people.

Where is East Suffolk Council based?

East Suffolk Council is headquartered in Melton, United Kingdom, in the Europe region.

Who are East Suffolk Council's main competitors?

Direct peers on record are Tendring District Council, Broadland District Council, North Norfolk District Council, South Norfolk Council, Ipswich Borough Council, Breckland Council, West Suffolk Council and Babergh and Mid Suffolk District Councils. Broad incumbents are Norfolk County Council and Suffolk County Council.

Does East Suffolk Council have an API?

No public API is recorded for East Suffolk Council.

What industry is East Suffolk Council in?

East Suffolk Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAD, Municipal Tax & Revenue Administration (Local). Its NAICS code is 925 and its SIC code is 6513.

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Live signals
Yahoo'Booming bass' leads to beach venue botherEast Suffolk Council is considering reviewing the premises licence of Beach Street, a Felixstowe venue, after residents complained of loud music and booming bass. Business owners said events drive trade and warned profits would take a huge hit if events stopped. The council declined to comment during the active complaint.YahooWhat is behind tensions between lorry drivers and locals?Residents near Felixstowe, Suffolk, complain that lorry drivers park illegally and litter, including human waste. A drivers' welfare group links the behavior to low mental health, while East Suffolk Council enforced a Public Space Protection Order and plans patrols. The council is installing additional signage to deter illegal parking.YahooBin collection days to change after rollout issuesEast Suffolk Council will change bin collection days after rollout problems in hard-to-reach rural areas. A motion for compensation was rejected 24-24, with deputy leader Paul Ashton saying routes would be adjusted. New collection days have not been confirmed.BBC'Booming bass' leads to Beach Street venue bother in FelixstoweEast Suffolk Council is considering reviewing the premises licence of Beach Street in Felixstowe after residents complained of loud music and booming bass. Business owners at the venue said profits would take a huge hit if events were stopped, while the council declined to comment during the active complaint.East Anglian Daily TimesFelixstowe cricket facility's hours to be consideredEast Suffolk Council’s planning committee is set to decide on the operating hours and drainage solutions for a new cricket pavilion at the Deben Fields development in Felixstowe. The facility, which will house Felixstowe and Corinthians Cricket Club, was part of a housing scheme approved in 2021 that included safety concerns regarding a nearby children's play area.Lowestoft JournalNew hair salon to be unveiled in outbuilding near LowestoftEast Suffolk Council has approved a planning application for Kayleigh Wigg to construct a detached outbuilding in Carlton Colville to operate as a home-based hair salon. The facility will be limited to appointment-only services with no employees and restricted operating hours to minimize impact on the residential area.EastsuffolkTeams brave storm for Kirkley cleanupEast Suffolk Council led a cleanup in Kirkley on 27 January, removing litter, weeds, and fly-tipping. Teams collected 15 bags of waste and cleared five mattresses, a bed base, two televisions, carpet, and a PVC door. The event was part of the East Suffolk's Amazing campaign.EastsuffolkCCTV upgrade proposal announced for FelixstoweEast Suffolk Council announced a CCTV upgrade proposal for Felixstowe, to upgrade 15 existing cameras and install units in eight new locations. The scheme would cost about £97,500, with the town council covering roughly £42,000 and East Suffolk Council funding 24/7 monitoring at £40,500 annually. Work is planned for the New Year if both councils approve.BBCEast Suffolk Council property investments 'lose £3.5m in value'East Suffolk Council's investment properties lost £3.5m in value by June 2025, with five properties in Lowestoft and Beccles purchased for £7.28m. The derelict Wilko store was valued at £0 after demolition for the Cultural Quarter, while retail units fell £3.7m and business units rose, reducing the total loss.BBCLeisure centres in Lowestoft, Woodbridge and Leiston go greenerEast Suffolk Council secured a £2.8m government grant to upgrade three leisure centres in Lowestoft, Woodbridge, and Leiston with air-source and CO2 heat pumps and solar panels. The council, which contributed £2m, said the upgrades will cut energy use and emissions, with the centres accounting for 42% of its greenhouse gas emissions. The council aims to become carbon neutral by 2030.