East Suffolk Council
- Company typePrivate
- Founded2019
- HeadquartersMelton, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
East Suffolk Council firmographics
Firmographics- Name
- East Suffolk Council
- Legal name
- East Suffolk Council
- Website
- https://my.eastsuffolk.gov.uk
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
East Suffolk Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs (92511)
- SIC
- Operators Of Apartment Buildings (6513)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
Keywords
Where East Suffolk Council is headquartered
LocationHeadquarters
- HQ city
- Melton
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
East Suffolk Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure
Distribution channels1 record
East Suffolk Council product offering
Product offeringCore offering
East Suffolk Council is a local government authority that delivers public services to residents of the East Suffolk district in England through the My East Suffolk online portal. The council administers council tax, processes garden waste collection subscriptions, manages council housing (myHome) services, and provides a separate Planning Public Access system for planning application searches, tracking, and public comments. Residents can register a unified account to access multiple council services with automated form pre-fill functionality.
Product overview
East Suffolk Council offers My East Suffolk, a unified citizen self-service portal providing residents with access to council services through a single online account. The portal includes Garden Waste Subscriptions for garden waste collection renewals and new sign-ups, myHome for council home management, and Council Tax access. Additionally, Planning Public Access is available as a separate online system for planning application search and tracking.
Differentiator
Problem solved
Functional benefit
Products and services
- My East Suffolk A self-service citizen portal providing residents of East Suffolk with online access to council services including Garden Waste subscriptions, Council Tax management, and council home (myHome) services through a unified online account with single sign-on and automated form pre-fill.
- Garden Waste Subscriptions A subscription service for East Suffolk residents to subscribe to or renew garden waste collection services, accessible through the My East Suffolk portal.
- myHome A council home management service allowing residents to access and manage their council housing details through My East Suffolk.
- Planning Public Access A separate online system for searching, tracking, and commenting on planning applications and appeals, distinct from My East Suffolk and requiring separate login credentials.
Companies that use East Suffolk Council
Customer profileSegments1 record
Ideal customer profiles1 record
East Suffolk Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
East Suffolk Council partnerships and signals
Strategic signalRecent moves4 records
East Suffolk Council competitors and assessment
Company assessmentDirect peers
- Tendring District Council: Essex coastal district council of similar size delivering council tax, housing, planning and refuse services through a self-service portal - relevant peer for district-level digital service comparison.
- Broadland District Council: Norfolk district council pairing with South Norfolk under joint management, comparable in population, geography, and digital service maturity - useful peer for citizen portal benchmarking.
- North Norfolk District Council: Rural Norfolk district council with comparable resident base, service mix, and digital channel strategy - typical peer used in East of England regional council performance comparisons.
- South Norfolk Council: Adjacent Norfolk district council providing the same core statutory services via an online account portal, often cited alongside East Anglia peers in shared-services and digital benchmarks.
- Ipswich Borough Council: Borough council serving the urban centre of Suffolk with overlapping service portfolio (council tax, housing, waste, planning) and similar citizen self-service portal expectations from a shared resident base in the East Suffolk travel-to-work area.
- Breckland Council: Norfolk-based district council of comparable size and rural-urban mix delivering council tax, housing, planning and waste collection with its own online services portal - benchmark for non-metropolitan district digital delivery.
- West Suffolk Council: Neighbouring English district council operating from the same Suffolk geography with a comparable mix of council tax, housing, planning, and waste services delivered through its own digital portal - the most direct operational peer to East Suffolk.
- Babergh and Mid Suffolk District Councils: Joint administration of two adjacent Suffolk district councils providing the same statutory services including council tax, planning, and housing - directly comparable scale, geography, and digital service delivery model.
Broad incumbents
- Norfolk County Council: Neighbouring upper-tier county authority providing the wider governance and funding context within which district-level digital services like My East Suffolk operate.
- Suffolk County Council: Upper-tier county authority overseeing East Suffolk on education, transport, social care, and strategic planning - relevant as the strategic authority and funding conduit above East Suffolk Council.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key highlights5 records
Customer concentration
East Suffolk Council social profiles
Digital presenceEast Suffolk Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
East Suffolk Council leadership team
Management profileNumber of profiles
Profiles1 record
East Suffolk Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
East Suffolk Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about East Suffolk Council
What does East Suffolk Council do?
East Suffolk Council is a local government authority that delivers public services to residents of the East Suffolk district in England through the My East Suffolk online portal. The council administers council tax, processes garden waste collection subscriptions, manages council housing (myHome) services, and provides a separate Planning Public Access system for planning application searches, tracking, and public comments. Residents can register a unified account to access multiple council services with automated form pre-fill functionality.
Is East Suffolk Council a public or private company?
East Suffolk Council is a private company. It is classified as state government owned and is currently operating.
When was East Suffolk Council founded?
East Suffolk Council was founded in 2019. It employs 501 to 1,000 people.
Where is East Suffolk Council based?
East Suffolk Council is headquartered in Melton, United Kingdom, in the Europe region.
Who are East Suffolk Council's main competitors?
Direct peers on record are Tendring District Council, Broadland District Council, North Norfolk District Council, South Norfolk Council, Ipswich Borough Council, Breckland Council, West Suffolk Council and Babergh and Mid Suffolk District Councils. Broad incumbents are Norfolk County Council and Suffolk County Council.
Does East Suffolk Council have an API?
No public API is recorded for East Suffolk Council.
What industry is East Suffolk Council in?
East Suffolk Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAD, Municipal Tax & Revenue Administration (Local). Its NAICS code is 925 and its SIC code is 6513.