What Grupo CMA does

Grupo CMA (legal name Grupo Computación Modular Avanzada, S.A.) is a Costa Rican IT services company founded in 1985 and headquartered in San José. The company operates across four interlocking revenue lines: (1) IT outsourcing and IT service contracts that supply technical staff and prioritized support to enterprise and mid-market clients, (2) managed cloud services through its proprietary Nube 4.0 platform built on HPE infrastructure with VMware virtualization and Veeam data protection, (3) authorized distribution and integration for global technology brands including Apple, HPE, Aruba, HP Inc, Microsoft, Kaspersky, Veeam, Poly, SAP, and Zebra, and (4) proprietary software products including TOMi8 (an AI-featured offline-capable educational device), eForce Files (an AI-powered enterprise document management system), and eForce Bills (an electronic invoicing system integrated with SAP Business One).

The company monetizes through a mix of subscription/recurring revenue (IT contracts, monthly Nube 4.0 consumption), professional services (outsourcing staffing, SAP implementation and support), hardware sales (Apple, HPE, HP Inc, Zebra, Poly devices including one-time TOMi8 unit purchases at $678-$934), and managed services. Its go-to-market is sales-led and direct, with a national Costa Rican footprint covering the Greater Metropolitan Area and regional offices in Guanacaste, Limón, San Carlos, and Pérez Zeledón, supplemented by a channel/reseller motion for global brand distribution and TOMi8's international presence across five continents.

Grupo CMA holds ISO 9001 quality certification, Authorized Economic Operator (OEA) customs status, Esencial Costa Rica, and CONAPDIS certifications, and is the first Costa Rican IT company certified carbon neutral (2015) and carbon positive (2016), compensating 500% of its CO2 emissions through the Finca Narnia 10-hectare reforestation project. Leadership is anchored by CEO Julio Castilla with Pablo Castilla as Commercial Strategy Manager; the firm is privately held with 101-250 employees and no disclosed external institutional investment.

Name

Grupo CMA

Legal name

Grupo Computación Modular Avanzada, S.A.

Website

https://grupocma.com

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Forty-year Costa Rican IT services provider offering IT outsourcing and service contracts, managed cloud (Nube 4.0), authorized distribution for Apple, HPE, Aruba, Microsoft, and other global brands, plus proprietary software (TOMi8, eForce Files, eForce Bills) for enterprise and educational clients.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI)

Keywords

• IT outsourcing services
• Managed cloud infrastructure
• Enterprise IT contracts
• Electronic invoicing software
• Document management systems

Headquarters

HQ city

San José

HQ country

Costa Rica

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Contracts (Contratos TI): CMA provides customized IT service contracts offering preferential hourly rates and priority service for enterprise clients. Clients gain access to discounted pricing and prioritized technical support by committing to contracted services.
2. IT Outsourcing Services: Full or partial outsourcing of IT processes and functions. CMA provides technical staff (engineers, technicians, administrators), call center specialists, industrial engineers, IT managers, database specialists, and bilingual professionals. Revenue generated through staffing contracts with national coverage.
3. Nube 4.0 Cloud Services: Managed cloud services including infrastructure, storage, backups, development environments, business continuity, content filtering, monitoring, and DBaaS. Delivered as a managed service with HPE infrastructure and VMware/Veeam partnerships. Revenue is recurring based on service consumption and contracted tiers.
4. HPE Products and Services: As an HPE Partner, CMA resells HPE servers, HPE Alletra storage, ProLiant, HPE SimpliVity, and Zerto disaster recovery solutions. Includes design, implementation, and ongoing management services.
5. Apple Products and Services: As an authorized Apple distributor, CMA sells MacBooks, iMacs, iPads, and Mac devices to enterprises, complemented by Apple Business Manager deployment and a certified Apple repair workshop.
6. SAP Business One Services: Certified SAP support including installation, updates, monitoring, diagnostics, and security assessments for SAP Business One. Revenue generated through professional services and consulting engagements.
7. TOMi8 Device Sales: Sale of TOMi8 educational devices in multiple configurations (LT 4GB/64GB at $678, STD 4GB/128GB at $934). One-time hardware purchase with optional service contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Grupo CMA provides IT services to Costa Rican enterprises, anchored by recurring IT contracts (Contratos TI) and IT outsourcing that supply technical staff, bilingual professionals, and managed support at preferential rates. The company operates Nube 4.0, a domestic cloud infrastructure platform, develops proprietary software including TOMi8 (educational device), eForce Files (document management), and eForce Bills (electronic invoicing for SAP), and serves as an authorized distributor and certified partner for global brands such as Apple, HPE, Aruba, HP Inc, Microsoft, Kaspersky, Veeam, Poly, SAP, and Zebra.

Product overview

Grupo CMA is a Costa Rican IT services provider with 40 years of experience offering a comprehensive portfolio of proprietary software products and technology brands. The core proprietary offerings include eForce Files (enterprise document management with AI-powered classification), eForce Bills (electronic invoicing integrated with SAP Business One), and TOMi8 (educational technology device). The company operates Nube 4.0, a 100% Costa Rican cloud platform providing infrastructure, storage, backups, and business continuity services. Additionally, CMA resells and supports major technology brands including Apple (with certified repair workshop), Aruba Networks, HPE, HP Inc, Kaspersky, Microsoft, Poly, Zebra, and Veeam. Services include IT contracts, IT outsourcing, and SAP Business One implementation and support.

Differentiator

Problem solved

Functional benefit

Brands

• Nube 4.0: A 100% Costa Rican capital cloud computing service offering infrastructure, data storage, backup and recovery, business continuity, content filtering, infrastructure monitoring, and database-as-a-service. Operating for over 10 years with a focus on quality service competing globally while maintaining principles of closeness and customer service.

Products and services

• Contratos TI (IT Contracts) Recurring IT service contracts that provide enterprise clients with preferential hourly rates, priority technical support, and discounted pricing in exchange for a committed service relationship.
• Outsourcing TI (IT Outsourcing) Full or partial outsourcing of IT processes providing technical staff (engineers, technicians, administrators), bilingual professionals, call center specialists, industrial engineers, IT managers, and database experts to client organizations under multi-year staffing contracts.
• Nube 4.0 Cloud Services Domestic Costa Rican cloud computing platform providing compute infrastructure, data storage, backup and recovery, development environments, business continuity, content filtering, infrastructure monitoring, and database-as-a-service, with sub-50ms latency for domestic connections and full compliance with Costa Rican data protection law.
• TOMi8 Educational Device Portable interactive educational device that converts any screen or projector into a touch surface via HDMI, runs a local content server and access point connecting up to 60–120 devices simultaneously, and supports AI-powered class creation, QR code attendance and polling, auto-grading of multiple-choice exams, and augmented reality content without requiring an internet connection.
• eForce Files Enterprise document management system with AI-powered document classification by content and context, metadata-based intelligent search, archiving agents with limited credentials, ransomware protection, automatic expiration alerts, multi-company and multi-department operation, detailed audit trails, and SaaS or On-Premise deployment with a volume migrator.
• eForce Bills (Electronic Invoicing) Electronic invoicing system with non-invasive integration into SAP Business One that automates invoice issuance, eliminates manual data entry, reduces errors and processing times, and supports regulatory compliance for Costa Rican and Latin American clients.
• SAP Business One Services Certified SAP Business One services delivered by trained technical teams covering installation, updates, ongoing monitoring, diagnostics, and security assessments, including cloud migration and full-time monitoring engagements.
• Apple Enterprise Distribution Authorized Apple distribution and corporate resale of MacBook, iPad, iMac, Mac mini, and Mac Studio devices, including Apple Business Manager / School Manager deployment and a certified Taller Apple Costa Rica repair workshop providing diagnostics, warranty service, and faster turnaround.
• HPE Infrastructure Solutions Authorized HPE Partner offering HPE Alletra storage, ProLiant servers, HPE SimpliVity, and Zerto disaster recovery solutions, including design, implementation, and ongoing management services.
• HP Inc Distribution and Managed Print HP Inc Platinum Partner offering HP laptops, desktops, and printers with a certified HP service center and managed print services including sustainable printing solutions and AI-powered auto-healing cybersecurity features.
• Aruba Networking Solutions Aruba Gold Partner providing networking hardware and software, including wireless, switching, and security solutions, backed by service contracts, site surveys, configuration assistance, and installation support.
• Microsoft Enterprise Products Distribution of Microsoft enterprise products including Visual Studio, SQL Server, Office 365 / Microsoft 365, Copilot, Defender, and Azure solutions, along with advisory services for Copilot adoption.
• Kaspersky Cybersecurity Solutions Distribution and deployment of Kaspersky cybersecurity solutions for adaptive enterprise protection against advanced threats, including endpoint security and advanced threat protection.
• Veeam Backup and Replication Distribution, design, implementation, and management of Veeam backup and replication solutions for virtual, physical, Kubernetes, and cloud environments.
• Zebra Mobility and Printing Zebra Premier Business Partner distribution of barcode scanners, mobile computers (including rugged tablets and wearable computers), industrial printers, and card printers for retail, logistics, warehousing, and manufacturing operations.
• Poly Collaboration Solutions Distribution of Poly collaboration audio and video solutions, including USB and wireless headsets, video conferencing cameras, and meeting room systems compatible with Zoom, Teams, Webex, and Google platforms.

Quantifiable outcome

• 500% carbon positive - CMA compensates 5x more CO2 than it emits through the Narnia reforestation project
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability11 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core, secondary and minor.

• Hewlett Packard Enterprise (HPE)coreTechnology or IntegrationCMA is an HPE Partner offering HPE Alletra storage, ProLiant servers, HPE SimpliVity, and Zerto disaster recovery solutions. HPE infrastructure powers Nube 4.0 cloud services. CMA provides design, implementation, and ongoing management of HPE solutions.
• Aruba Networks (HPE)coreTechnology or IntegrationCMA holds Gold Partner status with Aruba, delivering networking, productivity, and security solutions. Services include service contracts, site surveys, configuration assistance, and installation support for Aruba hardware and software.
• HP InccoreChannel Partner/ Reseller/ DistributorCMA is a Platinum Partner of HP Inc in Costa Rica, specializing in HP laptops, desktops, and managed printing services. CMA operates a certified HP service center and offers pre- and post-sale advisory.
• Apple Inc.coreChannel Partner/ Reseller/ DistributorCMA is an Authorized Apple Distributor and Authorized Corporate Reseller, operating a certified Apple workshop (Taller Apple Costa Rica) for diagnostics and repairs. Offers Apple Business Manager deployment for enterprise device management.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorCMA distributes Microsoft enterprise products (Visual Studio, SQL Server, Office 365) and provides Microsoft 365, Copilot, Defender, and Azure solutions. The company also provides Copilot advisory services for enterprise adoption.
• Kaspersky LabsecondaryChannel Partner/ Reseller/ DistributorCMA offers Kaspersky cybersecurity solutions for adaptive protection against advanced threats targeting enterprises, including endpoint security and advanced threat protection.
• Veeam SoftwarecoreTechnology or IntegrationCMA offers Veeam backup and replication software for data protection across virtual, physical, and cloud environments. Certified experts design, implement, and manage centralized backup and disaster recovery solutions.
• Zebra TechnologiessecondaryChannel Partner/ Reseller/ DistributorCMA is a Premier Business Partner of Zebra Technologies, distributing barcode scanners, mobile computers (rugged tablets, wearable computers), industrial printers, and card printers.
• Poly (Plantronics/Polycom)secondaryChannel Partner/ Reseller/ DistributorCMA distributes Poly collaboration solutions including USB and wireless headsets, video conferencing cameras, and meeting room systems, integrated with Zoom, Teams, Webex, and Google platforms.
• SAPcoreTechnology or IntegrationCMA provides SAP Business One services including installation, updates, monitoring, diagnostics, and security assessments. CMA also developed eForce Bills integrated with SAP Business One for electronic invoicing. Partners include Clavis.co and Logical Data for additional SAP solutions.
• VMwarecoreTechnology or IntegrationNube 4.0 is backed by VMware technology as part of its cloud infrastructure stack, alongside HPE and Veeam, providing enterprise-class virtualization for cloud services.
• TransUnion Costa RicaminorStrategic or Co-development PartnerTransUnion collaborated with CMA on 'Operación Quetzal', a reforestation initiative at Proyecto Narnia involving planting aguacatillo trees to attract quetzal birds. Joint environmental initiative demonstrating corporate sustainability collaboration.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• IBM: Global IT services, cloud (IBM Cloud), and enterprise software incumbent with extensive LATAM operations. IBM competes with CMA on large-enterprise managed services, SAP consulting, and cloud infrastructure, though with a much broader portfolio and global scale.
• Accenture: Global IT services and consulting leader with a major LATAM delivery footprint. Accenture competes with CMA on large-enterprise digital transformation, cloud migration, SAP, and managed services for multinationals with Costa Rican operations.
• Microsoft: Global cloud, productivity, and enterprise software incumbent whose products (Microsoft 365, Azure, Copilot, Defender) CMA resells and integrates. Microsoft competes indirectly with CMA's Nube 4.0 cloud and competes for enterprise IT spend across the same Costa Rican customer base.
• Liberty Latin America: Telecom and IT services provider operating across the Caribbean and Latin America including Costa Rica (via Cabletica). Liberty competes with CMA on enterprise connectivity, managed IT services, and cloud offerings within the same Costa Rican market.
• GFT Technologies: Germany-based IT services firm with significant LATAM delivery centers (Brazil, Mexico, Costa Rica). GFT competes with CMA on digital transformation, SAP services, and cloud-enabled managed services for financial services and enterprise clients.
• Tigo Business (Millicom): Telecom operator across Central and South America with growing B2B IT services, cloud, and cybersecurity portfolio. Tigo Business competes with CMA in Costa Rica on enterprise connectivity, managed IT, and cloud services, with the advantage of telecom infrastructure ownership.
• Softtek: Mexico-founded IT services and digital transformation firm with operations across LATAM and the US. Softtek competes with CMA on IT outsourcing, enterprise application services (including SAP), and managed services for enterprise clients.
• Stefanini: Brazil-headquartered global IT services and digital solutions provider with extensive LATAM presence. Stefanini overlaps with CMA in IT outsourcing, managed services, and enterprise application support, but operates at significantly larger scale across multiple LATAM countries.

Regional players

• Evertec: Puerto Rico-headquartered IT and payment processing services firm with Caribbean and LATAM reach. Evertec overlaps with CMA on IT services, electronic invoicing-adjacent capabilities, and enterprise software integration, though concentrated in financial services.

Direct peers

• GBM (Grupo Business Machines): Central America's largest IT integrator headquartered in Guatemala with operations spanning Costa Rica, Panama, and the Caribbean. GBM is a direct competitor in IT services, cloud, and multi-OEM distribution across the same regional customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCL1_chV8iobzjQkg3COtPag
• Facebookfacebook.com/GrupoCMAcr
• LinkedInlinkedin.com/company/grupo-cma

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo CMA