City of Lewisville

What City of Lewisville does

The City of Lewisville is a Texas municipal government incorporated on January 15, 1925, operating under a Council/Manager form of government with a Mayor, six Council members, and a City Manager. It serves approximately 140,880 residents across Lewisville, TX, providing essential public services including police, fire, water and wastewater utilities, parks and recreation, animal services, code enforcement, municipal court, library, permitting, and economic development. Following the November 2021 annexation of the Castle Hills community, Lewisville became one of the 30 largest cities in Texas. The city's core physical infrastructure includes Lewisville Lake (29,000 acres, 233-mile shoreline), the 622-acre Lake Park, the 2,000-acre Lewisville Lake Environmental Learning Area (LLELA), and the Prairie Creek Wastewater Treatment Plant (currently being expanded from 12 to 16 million gallons per day under an $89 million contract).

The City operates a portfolio of integrated digital citizen-service platforms. My Water Advisor 2.0, backed by a Master Meter Advanced Metering Infrastructure (AMI) RF network, provides real-time water consumption tracking, leak detection, and consumption alerts via web and mobile. MGO Connect handles building permits, trade permits, contractor registration, plan reviews, and fee payments. Bonfire Interactive runs the procurement portal for formal bids, quotes, and proposals. CitySourced powers the ourLewisvilleTX mobile app for service requests and utility billing. Everbridge drives the Citizen Alert emergency notification system, and Petango supports the Gene Carey Animal Shelter. These platforms sit alongside traditional in-person service at City Hall (151 W. Church Street), the Municipal Annex, the Animal Shelter, and the Police Department.

The revenue model is government funding rather than commercial sales. Primary income streams include property tax revenue, water/wastewater/stormwater utility service fees (usage-based), permit and license fees (building permits, animal registration, business licenses), municipal court fines and fees, and hotel/motel occupancy tax dedicated to tourism. The city has 501-1000 employees and an organizational footprint that spans police, fire, public works, planning, parks and recreation, library, animal services, community engagement, and economic development. Customer segments are residents (primary), local businesses (primary), and visitors/tourists (secondary), all within a single Texas jurisdiction. The city has no parent company, no subsidiaries, no funding rounds, and no public ticker.

Name

City of Lewisville

Legal name

City of Lewisville

Website

https://cityoflewisville.com

Company type

Public

Founded year

1925

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Lewisville is a Texas municipal government serving approximately 140,880 residents through public safety, water/wastewater utilities, parks, permitting, and community services, funded primarily by property taxes, utility fees, and permit revenue.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Water Supply (4941), Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

Keywords

• Public utility services
• Public safety services
• Municipal administration
• Parks and recreation
• Wastewater treatment

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Property Tax Revenue: Primary municipal revenue source from property taxes assessed on residential and commercial properties within city limits
2. Utility Service Fees: Water, wastewater, and stormwater utility billing including service connection and consumption charges
3. Permit and License Fees: Building permits, animal registration, business licenses, and various municipal permits
4. Municipal Fines and Court Fees: Traffic violations, animal control fines, municipal court fees, and related penalties
5. Hotel/Motel Occupancy Tax: Tax on hotel and motel stays collected for tourism promotion and city services

Pricing tiers

Distribution channels5 records

Marketing channels10 records

Core offering

The City of Lewisville is a municipal government that provides essential public services to residents, businesses, and visitors within its city limits. Core offerings include water and wastewater utilities, public safety (police and fire), parks and recreation, animal services, building permits and inspections, municipal court, library services, code enforcement, and community engagement programs funded primarily through property taxes, utility fees, and permit/license fees.

Product overview

City of Lewisville provides digital municipal services through a portfolio of integrated technology platforms. The core citizen-facing offerings include My Water Advisor 2.0 for utility monitoring, MGO Connect for building permits and inspections, the Bonfire Procurement Portal for vendor management, an Online Police Reporting System, and the ourLewisvilleTX mobile app for service requests. Animal services are managed through the Gene Carey Animal Shelter platform. These digital services operate alongside traditional municipal departments including parks and recreation, public works, police, fire, library, and community development. The city's digital infrastructure connects residents to government services through web portals, mobile applications, and integration with third-party platforms for specific functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Water and Wastewater Utility Services
• Public Safety Services
• Parks and Recreation Services
• Animal Services
• Building Permits and Inspections
• Municipal Court Services
• Library Services
• Lewisville Grand Theater
• Economic Development Services
• Community Festival and Event Programming
• Visit Lewisville Visitor Information Center

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Zachry ConstructioncoreStrategic or Co-development Partner · 1 September 2025Zachry Construction acquired Crescent Constructors in September 2025. Crescent was subsequently awarded an $89 million contract to expand the Prairie Creek Wastewater Treatment Plant in Lewisville. This acquisition was designed to strengthen Zachry's position in the growing water infrastructure market, with the Lewisville project being one of their key contracts.
• Crescent ConstructorscoreOthersPlano, Texas-based wastewater treatment contractor awarded $89 million contract to expand Prairie Creek Wastewater Treatment Plant, increasing capacity from 12 million to 16 million gallons per day. Project expected completion November 2028, executed in phases to keep plant operational during construction.
• Denton County Transportation Authority (DCTA)minorGTM or Marketing PartnerDCTA partners with the city for transportation services including shuttle services for events like Red White & Lewisville, with Old Town Station pickup location at 617 E. College St.
• Bonfire InteractivecoreTechnology or IntegrationCity utilizes Bonfire Interactive procurement portal for distribution of formal Requests for Bids, Quotes, and Proposals. Vendors register through Bonfire to receive notifications and submit responses digitally.
• MGO ConnectcoreTechnology or IntegrationCity's permitting and inspection platform for building permits and contractor registration. Residents and contractors create accounts and submit applications through MGO Connect.
• CitySourcedcoreTechnology or IntegrationMobile app platform provider for ourLewisvilleTX app allowing residents to connect with city staff, submit service requests, report issues, and pay utility bills.
• EverbridgecoreTechnology or IntegrationProvider of the city's Citizen Alert emergency notification system for sending emergency and non-emergency messages to residents via phone.
• Mosquito JoeminorGTM or Marketing PartnerSponsor of the Sounds of Lewisville concert series, a free summer outdoor concert series held at Old Town Lewisville since 1991.
• Kuzmich Law FirmminorGTM or Marketing PartnerSponsor of Sounds of Lewisville concert series events including Pride concert and VHX concert presentations.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• City of Allen: Mid-size DFW suburb with comparable Council/Manager structure, full-service municipal delivery, and similar mix of utility, parks, and public-safety operations.
• City of Grand Prairie: DFW municipality of comparable scale with overlapping service portfolio — water utilities, parks, public safety, animal services, and permitting — and similar mid-size Texas operating model.
• City of Plano: Adjacent DFW suburb of comparable size (≈290K residents) operating under a Council/Manager form of government with similarly broad municipal service delivery including water utilities, parks, and permitting — the closest direct peer municipality.
• City of McKinney: DFW suburb in Collin County with comparable population tier and Council/Manager governance; competes with Lewisville for residents, retail, and corporate relocations in the north DFW corridor.
• City of Denton: Denton County seat and direct neighbor to Lewisville; comparable mid-size Texas municipality (≈140K) with municipal water/wastewater utilities, university-town demographics, and similar revenue mix.
• City of Carrollton: Direct DFW neighbor with comparable Council/Manager structure, multi-service municipal delivery (water utilities, parks, public safety), and similar resident/business segmentation.
• City of Richardson: DFW suburb with comparable Council/Manager governance, strong economic-development profile (telecom corridor), and similar citizen-services digital-platform investments.
• City of Frisco: High-growth DFW suburb of comparable scale operating under Council/Manager form, with similar economic-development focus tied to the DFW airport corridor and overlapping service portfolio.
• City of Irving: Larger DFW municipality anchored by DFW-area corporate demand and proximity to DFW Airport; overlaps Lewisville on economic-development strategy, water utilities, and revenue mix.
• City of Flower Mound: Immediately adjacent town in Denton County with similar suburban DFW profile, master-planned community character, and overlapping service responsibilities including water/wastewater.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/LewisvilleTexas
• YouTubeyoutube.com/user/CityOfLewisville
• Facebookfacebook.com/cityoflewisville
• LinkedInlinkedin.com/company/city-of-lewisville
• Instagraminstagram.com/cityoflewisville

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Lewisville