United Counties of Leeds and Grenville

What United Counties of Leeds and Grenville does

United Counties of Leeds and Grenville (UCLG) is an upper-tier municipal government in Eastern Ontario, Canada, headquartered in Brockville and serving approximately 100,546 residents across the constituent municipalities of Leeds County and Grenville County. Established in 1850, UCLG delivers mandated county-level services that include Ontario Works and social housing administration, homelessness and child care programming, paramedic services, two long-term care homes (Maple View Lodge and G. Tackaberry and Family Home), the Maple View Landings senior living complex, county road and bridge infrastructure, water and sewer systems (with approximately 67% groundwater reliance), and the Limerick Forest conservation/recreation area.

Underlying service delivery is supported by an operational technology stack that includes UKG Workforce Management for staff scheduling, PointClickCare for long-term care clinical documentation, the Project Amplifi HR/finance modernization platform, FormBuilder and Paymentus for digital service requests and resident billing, and GIS for asset and infrastructure management. Both long-term care homes have attained RNAO Best Practice Spotlight Organization (BPSO) designation, embedding evidence-based clinical standards under the Fixing Long-Term Care Act framework. Telecommunications coordination with the Eastern Ontario Regional Network (EORN), Bell Canada, and AT&T has extended broadband coverage to approximately 95% of the geography.

UCLG is funded through a structurally diversified revenue model consisting of residential and commercial property taxation across the 100,546-resident base, provincial and federal transfer payments (including Ontario Health funding for the long-term care homes), user fees for water/sewer and paramedic services, and long-term care resident accommodation fees. Strategic partnerships span the Ontario Provincial Police, the local Health Unit, United Way, Ontario Health at Home, the Registered Nurses' Association of Ontario, EORN, Bell Canada, and AT&T. The organization marked its 175th anniversary in 2024.

Name

United Counties of Leeds and Grenville

Legal name

United Counties of Leeds and Grenville

Website

https://www.leedsgrenville.com

Company type

Private

Founded year

1850

Operating status

Operating

Headcount range

101–250 employees

Short description

Upper-tier municipal government serving 100,546 residents across Leeds and Grenville counties in Eastern Ontario, delivering long-term care, social services, paramedic, road, and water infrastructure funded through property taxes and provincial transfers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Community Housing Services (62422), Water, Sewage and Other Systems (2213)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Long-term care homes
• Social housing programs
• Public infrastructure management
• Community safety planning

Headquarters

HQ city

Brockville

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax Revenue: The primary revenue source for municipal operations, infrastructure maintenance, and public services is property taxation. Tax rates are published on the business section of the website.
2. Provincial and Federal Government Funding: Transfer payments and program funding from Ontario provincial government and Canadian federal government for social services, healthcare, housing, child care, and infrastructure programs.
3. User Fees and Service Charges: Fees for various services including property taxes, garbage and recycling services, utilities, planning applications, business permits, and administrative services.
4. Long-Term Care Accommodation Fees: Residents of Maple View Lodge and G. Tackaberry and Family Home pay accommodation fees based on room type (basic, semi-private, private). Fees vary and residents may be eligible for federal and provincial benefits to supplement income.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

United Counties of Leeds and Grenville is an upper-tier municipal government delivering statutory public administration, infrastructure (roads, bridges, water/sewer coordination), social services (Ontario Works, housing, homelessness), long-term care (Maple View Lodge, G. Tackaberry and Family Home), child and youth programs, and emergency services coordination to approximately 100,546 residents of Eastern Ontario. The organization also manages municipal natural assets such as Limerick Forest and operates a Community Safety and Well-Being Plan jointly with the Town of Prescott under the Safer Ontario Act, 2018.

Product overview

United Counties of Leeds and Grenville provides a comprehensive portfolio of municipal services and programs primarily serving approximately 100,546 residents in eastern Ontario. The organization operates two distinct long-term care homes: Maple View Lodge (60-bed facility in Athens) and G. Tackaberry and Family Home, both designated as RNAO Best Practice Spotlight Organizations. Core service lines include child and youth programs (as Early Years Services System Manager), community safety and well-being planning, social housing and homelessness services, emergency services coordination, roads and bridges infrastructure, and utilities management. The organization leverages healthcare technology platforms including PointClickCare for resident care management and Project Amplifi for hospital care information sharing. Services are delivered through both direct municipal operations and partnerships with provincial healthcare agencies, community organizations, and third-party service providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Maple View Lodge A Level A long-term care home located in Athens, Ontario, serving 60 full-time residents across two communities (Brookside and Meadowview). Provides 24-hour nursing care, personal support, physiotherapy, recreational programming, and Behavioural Support Ontario services. Designated RNAO Best Practice Spotlight Organization.
• G. Tackaberry and Family Home: Excellence in Long-Term Care A long-term care home operated by United Counties of Leeds and Grenville implementing the Best Friends approach to dementia care. Features Behavioural Supports Ontario programming, RNAO Best Practice Spotlight Organization designation, and comprehensive nursing, dietary, and resident services.
• Maple View Landings: Athens, Ontario Complex A senior living complex in Athens, Ontario operated by the United Counties of Leeds and Grenville Long-Term Care division.
• Licensed Child Care Services Child care fee subsidies, wage enhancements to providers, special needs resource funding, and EarlyON Child and Family Centres delivered under the United Counties' role as Early Years Services System Manager.
• Community Safety and Well-Being Plan Legislatively required plan identifying community risks and implementing evidence-based strategies through multi-sectoral collaboration with agencies including OPP, health units, social services, and community organizations.
• Social Housing Registry Centralized registry for social housing applications across Leeds and Grenville communities, providing information on affordable housing, rent supplements, and special housing needs programs.
• Limerick Forest A multi-use forest property managed by United Counties of Leeds and Grenville offering outdoor recreation including hiking, cross-country skiing, snowshoeing, and nature photography, with an Interpretive Centre and educational programs.
• Maps and GIS Services Geographic Information System services providing mapping data, GIS analysis, and spatial information for Leeds and Grenville municipalities, supporting planning services and public access to geographic data.
• Water and Sewer Services Water and sewer utility information and coordination serving approximately 100,546 residents, with 67% serviced by groundwater systems and 92% of those from non-municipal private wells. Separated municipalities of Brockville, Gananoque, and Prescott have municipal piped water and wastewater treatment.
• Telecommunications Infrastructure Coordination High-speed telecommunication infrastructure coordination providing coverage to approximately 95% of the community through Bell Canada and AT&T fibre lines, DSL services within 4.5 km of central service, and diverse fibre optic connections between Toronto, Ottawa, and Montreal.
• Ontario Works Program Employment supports, learning, earning and parenting programs (LEAP), and social assistance services for eligible residents of Leeds and Grenville.
• Homelessness Services Comprehensive homelessness support including after-hours response, ByName List tracking, emergency shelters, homelessness prevention benefits, and the Supportive Cabins Initiative.
• Affordable Housing Programs Various affordable housing initiatives including development programs, housing allowance benefits, homeownership programs, Ontario Renovates Program, secondary suites programs, and affordable mixed-income rental housing developments.
• Emergency Services 9-1-1 dispatch, emergency planning, fire services coordination, paramedic services, and police coordination for the United Counties region.
• Roads and Bridges Construction projects, municipal consent and road occupancy permits, road closures and detours management, roadside spraying, and infrastructure maintenance across county roads.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Town of PrescottcoreStrategic or Co-development Partner · 24 June 2021The United Counties of Leeds and Grenville and the Town of Prescott jointly led the development of a Community Safety and Well-Being Plan. The plan was completed as required by the Safer Ontario Act, 2018, with individual municipalities adopting the plan for implementation.
• Ontario Provincial Police (OPP)coreStrategic or Co-development PartnerOPP participates in the multi-sectoral Advisory Committee for the Community Safety and Well-Being Plan, providing police services and contributing to community safety initiatives across Leeds and Grenville.
• Leeds Grenville Lanark District Health UnitcoreStrategic or Co-development PartnerHealth unit participates in the Community Safety and Well-Being Plan advisory committee, contributing public health expertise and data to address local health priorities.
• United WaycoreStrategic or Co-development PartnerUnited Way is represented on the Community Safety and Well-Being Plan advisory committee, contributing to social development and community support initiatives.
• Ontario Health at HomecoreStrategic or Co-development PartnerProvincial agency that coordinates long-term care admissions for Maple View Lodge, managing the application process and placement of residents requiring long-term care services.
• Registered Nurses Association of Ontario (RNAO)coreStrategic or Co-development PartnerG. Tackaberry and Family Home and Maple View Lodge are designated RNAO Best Practice Spotlight Organizations (BPSO), committed to evidence-based care aligned with RNAO Best Practice Guidelines.
• Government of OntariocoreStrategic or Co-development PartnerThe United Counties serves as the Early Years Services System Manager for the area under the Child Care and Early Years Act (2014), responsible for planning and delivering licensed child care and family support programs.
• Health Quality OntariominorStrategic or Co-development PartnerMaple View Lodge participates in Health Quality Ontario's Quality Improvement Plan (QIP) submission, formally reporting on performance metrics on an annual basis.
• Eastern Ontario Regional Broadband Network (EORN)coreTechnology or IntegrationEORN completed the Eastern Ontario Broadband Project providing high-speed internet coverage for approximately 288,000 citizens in the region with higher bandwidth capacities.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Hastings County: Upper-tier municipal government in Eastern Ontario providing a similar portfolio of services including long-term care, social services, housing, emergency services, and infrastructure. Directly comparable in mandate, geographic setting, and service scope to Leeds and Grenville.
• Lanark County: Adjacent upper-tier county in Eastern Ontario delivering comparable human services, long-term care, public works, and social housing programs. Geographically and demographically similar, with overlapping service categories and provincial mandates.
• County of Renfrew: Upper-tier municipality in Eastern Ontario operating long-term care homes, social services, and emergency services similar to Leeds and Grenville. Comparable rural-urban mix, population scale, and reliance on provincial transfer payments.
• United Counties of Stormont, Dundas and Glengarry: Upper-tier municipal government in Eastern Ontario with a comparable structure of two-tier municipal governance, similar service portfolio, and parallel provincial mandates. Directly comparable in operational model and regional context.
• Lennox and Addington County: Upper-tier county government in Eastern Ontario delivering human services, long-term care, public works, and emergency services. Comparable in population size, service scope, and reliance on provincial funding frameworks.
• County of Frontenac: Upper-tier municipal government in Eastern Ontario providing a similar mix of long-term care, social services, housing, and emergency services. Comparable tiered governance structure and operational responsibilities to Leeds and Grenville.
• Prince Edward County: Single-tier municipal government in Ontario with comparable population scale and service portfolio including long-term care, social services, and infrastructure. Provides a useful comparison for rural county governance in Ontario.
• County of Brant: Single-tier county government in Ontario operating long-term care, social services, housing, and infrastructure programs. Similar scale and integrated service delivery model across health, social, and municipal domains.
• Oxford County: Upper-tier municipal government in Southwestern Ontario providing comparable services including long-term care, social housing, public works, and emergency services. Comparable in mandate and revenue structure under Ontario legislation.
• Perth County: Upper-tier county government in Southwestern Ontario operating long-term care, social services, and infrastructure programs. Similar operational profile and reliance on provincial and federal transfer payments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Leeds_Grenville
• YouTubeyoutube.com/user/LeedsGrenville
• LinkedInlinkedin.com/company/united-counties-of-leeds-and-grenville
• Facebookfacebook.com/LeedsGrenville

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Counties of Leeds and Grenville