Arrington Funeral Directors and Crematory

What Arrington Funeral Directors and Crematory does

Arrington Funeral Directors and Crematory is a family-owned, independent funeral home founded in 1995 by Bob Arrington in Jackson, Tennessee. The company operates from a single facility on West University Parkway and serves grieving families across Jackson and Madison County, Tennessee, with a comprehensive suite of services including traditional burial, on-site cremation (Jackson's only crematory, operational since 1997), veteran honors, pre-planning, live webcasting, grief support, and personalized memorialization.

The underlying technology stack is third-party rather than proprietary: the website, obituary publishing, and pre-planning forms are powered by Tukios, Inc.; live webcasting is delivered via OneRoom Streaming; and the company co-founded ObituaryShare.com in 2018 to extend obituary reach across social channels, an offering recognized with an NFDA Best of the Best Award. Differentiated service components include a certified therapy dog (Gracie) deployed during arrangements, a custom challenge coin program that has been adopted across Tennessee state veterans cemeteries, and a year-long weekly grief-message subscription.

The business model combines one-time at-need revenue (burial, cremation, merchandise, and personalization services, quote-based and not publicly disclosed) with recurring pre-planning revenue through a Homesteaders Life Company partnership that offers payroll-deduction funding and inflation-proof rate locking. Go-to-market is sales-led and relies on community reputation, direct family engagement, local referral networks, digital presence via the Tukios website and Facebook, and an earned reputation reinforced by 14 consecutive NFDA Pursuit of Excellence Awards (2012-2025). The company is privately held, family-operated, and has no disclosed parent company, subsidiaries, funding rounds, or M&A activity.

Name

Arrington Funeral Directors and Crematory

Legal name

Arrington Funeral Directors

Website

https://arringtonfuneraldirectors.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Arrington Funeral Directors and Crematory is a family-owned, independent funeral home founded in 1995 in Jackson, Tennessee, serving grieving families across Jackson and Madison County with burial, cremation, veteran, pre-planning, and grief support services from a single on-site facility.

Ownership category

akta.pro rank

Product category

Funeral Home Services

NAICS

Death Care Services (8122), Funeral Homes and Funeral Services (812210)

akta.pro primary industry

Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)

akta.pro secondary industry

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

Keywords

• Funeral services
• Cremation services
• Burial services
• Grief support
• Pre-planning funeral

Headquarters

HQ city

Jackson

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Burial Services: Traditional funeral services including visitation, funeral service, graveside ceremony, casket selection, embalming, and burial arrangements
2. Cremation Services: Full range of cremation options including traditional funeral with cremation, memorial service, graveside service, and direct cremation. Includes on-site crematory operations.
3. Pre-planning/Funeral Funding: Advanced funeral planning services with flexible payment plans, preneed insurance policies, and inflation-proof rate locking through partnership with Homesteaders Life Company
4. Personalization Services: Customized memorial experiences including tribute videos, online memorials, customized services, and personalized farewell arrangements

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Arrington Funeral Directors and Crematory provides traditional funeral, burial, cremation, memorial, and veteran-specific services to families in Jackson and Madison County, Tennessee, from a single owned-and-operated facility with the only on-site crematory in Jackson. The company also offers advance pre-planning with funding options, live webcasting of services, grief support and aftercare programs, personalized tribute products, and a custom challenge coin program for veteran families.

Product overview

Arrington Funeral Directors and Crematory offers a comprehensive suite of funeral and cremation services in Jackson, Tennessee. The company operates as a single-location funeral home built around a family-owned, independent model established in 1995. Core offerings include traditional burial services and on-site cremation services (the only crematory in Jackson, operational since 1997). The product portfolio extends through multiple add-on modules including live webcasting, personalized tribute videos and online memorials, grief support resources, preplanning tools, obituary publishing, and the Vital ICE emergency app. Notable differentiated services include veteran memorial support with custom challenge coins, and Gracie the certified therapy dog. The company also developed ObituaryShare.com (co-founded 2018) for social obituary distribution and partners with local florists for flower delivery. All services are delivered through the Tukios website platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Burial Services Comprehensive traditional burial services including visitation, funeral service, graveside ceremony, casket selection, embalming, and burial arrangements for families in Jackson and Madison County, Tennessee.
• Cremation Services On-site cremation services including traditional funeral followed by cremation, memorial service, graveside service, and direct cremation, conducted at Jackson's only crematory.
• Preplanning Services Advance funeral planning including online preplan form, preplan checklist, and flexible funding options with preneed insurance through Homesteaders Life Company to lock in inflation-proof rates.
• Tailored Farewells (Personalization) Personalized memorial services incorporating photo albums, tribute videos, artwork displays, custom music selections, and other custom elements reflecting the unique life of the deceased.
• Live Webcasting Live streaming of funeral and memorial services via the OneRoom Streaming platform, allowing remote family and friends to attend virtually, with archived viewing available after the service.
• Veteran Services Veteran-focused services including assistance with VA burial benefits, military funeral honors, memorial items, and custom challenge coins for veteran families during flag presentations at state veterans cemeteries.
• Gracie Certified Therapy Dog Certified therapy dog program in which Gracie (an Alliance of Therapy Dogs-certified Australian Labradoodle) provides comfort to families during arrangement conferences, visitations, and funeral services, plus volunteer visits to Jackson-Madison County General Hospital and Kirkland Cancer Center.
• Grief Support & Resources Ongoing grief support through the Arrington Perspective newsletter (a year of weekly grief messages), grief library, aftercare counseling, and curated grief resources for bereaved families.
• Vital ICE Free public safety app that stores user medical information and emergency contacts, accessible by EMS and first responders when users are incapacitated.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ObituaryShare.comcoreStrategic or Co-development Partner · 1 January 2018Co-founded by Bob Arrington in 2018, ObituaryShare.com is a technology company that partners with funeral homes to strategically extend the reach of every obituary, strengthening family connections and serving families better. Recognized with NFDA Best of the Best Award.
• Homesteaders Life CompanycoreStrategic or Co-development Partner · 1 January 1996Partnership to create Corporate Funeral Providers, the funeral profession's only payroll deduction funeral funding program. This enables families to pre-fund funeral arrangements through payroll deduction.
• Tukios, Inc.coreTechnology or IntegrationWebsite platform and technology services provider powering the Arrington Funeral Directors website, obituaries, pre-planning forms, and digital services. Tukios provides the underlying infrastructure for the company's online presence.
• Parkers Crossroads Tennessee State Veterans CemeteryminorStrategic or Co-development PartnerPartnership to develop custom challenge coins presented to veteran families during flag presentations. Arrington sponsored and designed the coins; Parkers Crossroads became first cemetery in Tennessee to offer them in September 2021.
• Tennessee State Veterans CemeteriesminorStrategic or Co-development PartnerFollowing success at Parkers Crossroads, all veterans cemeteries in Tennessee now have their own version of challenge coins, all stemming from the Arrington-sponsored initiative.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Service Corporation International:

Market position

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/arringtonfuneraldirectors

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arrington Funeral Directors and Crematory