What Quasir does

Quasir is a Netherlands-based, for-profit professional services firm founded in 1987 and headquartered in Lelystad. According to the firmographic record, the company provides independent complaints handling, incident investigations, dispute resolution, and training services for healthcare providers. The operating scope is regulatory-adjacent and trust-sensitive: Quasir positions itself as an independent third party mediating between patients/families and healthcare institutions, and supporting healthcare organizations with incident analysis and staff training.

The headcount range is 51-100 employees, with the company operating as a privately held entity (no IPO, no disclosed parent, no funding rounds on record). Core technology, pricing model, customer logos, distribution channels, product mix, and management team are not disclosed in the extracted data, and the company website (quasir.nl) returned only a loading/verification screen during data capture, so further primary-source detail could not be verified. There is no evidence of a SaaS or platform product; the available description is consistent with a traditional professional-services model billing on time, project, retainer, or training-fee terms to healthcare-sector clients in the Netherlands.

Because virtually all structured fields beyond firmographics are empty, the analysis above is necessarily narrow. A full investment review would require verified financials, a roster of healthcare-system clients, contract and pricing structure, and disclosure of any internal tooling or technology stack used in case management and training delivery.

Name

Quasir

Website

https://quasir.nl

Company type

Private

Founded year

1987

Headcount range

51–100 employees

Short description

Quasir is a Netherlands-based professional services firm, founded in 1987 and headquartered in Lelystad, providing independent complaints handling, incident investigations, dispute resolution, and training services to healthcare providers.

Ownership category

akta.pro rank

Headquarters

HQ city

Lelystad

HQ country

Netherlands

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Core offering

Quasir provides independent (third-party) complaints handling services, incident investigations, dispute resolution, and training programmes for healthcare providers in the Netherlands. It acts as an impartial external body that processes patient/family complaints, investigates care-related incidents, mediates disputes, and trains healthcare staff in complaints and incident management procedures.

Product overview

Unable to determine product and service offerings from available source data. The source content consists of a loading/verification page with no substantive company, product, or technology information.

Differentiator

Problem solved

Functional benefit

Products and services

• Independent Complaints Handling Independent (third-party) handling of complaints from patients and families against healthcare providers in the Netherlands, including intake, mediation, and resolution of grievances. Designed for hospitals, clinics, mental health institutions, and care homes that need an impartial external body to process complaints.
• Incident Investigations Independent investigation of incidents occurring within healthcare settings, conducted by Quasir as an external party. Intended for healthcare providers that require impartial investigation of clinical or operational incidents and support with root-cause analysis and reporting.
• Dispute Resolution Mediation and dispute resolution services between healthcare providers and patients, families, or other parties. Positioned as an impartial third-party mediator to de-escalate and resolve disputes before they progress to litigation.
• Healthcare Training Programmes Training programmes for healthcare staff on complaints handling, incident management, and related governance procedures. Targeted at employees of Dutch healthcare provider organisations seeking to build internal capability in complaints and incident response.

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Broad incumbents

• JAMS: One of the largest private alternative dispute resolution (ADR) providers in the US, offering mediation, arbitration, and special master services across many sectors including healthcare. Comparable to Quasir in delivering independent third-party dispute resolution, though far broader in scale, geography, and case types.
• American Arbitration Association: Long-established US-headquartered ADR organization providing arbitration, mediation, and resolution services to organizations across industries. Comparable as a large-scale independent dispute resolution body operating on a similar institutional model to Quasir's complaints committees.

Others

• Patiëntenfederatie Nederland: Dutch federation representing patients' interests across the healthcare system, including involvement in complaints and quality initiatives. Comparable ecosystem participant working at the intersection of patient complaints and provider accountability, though not a direct competitor to Quasir's B2B service.
• KPMG Healthcare Consulting: Global professional services firm's healthcare consulting practice that supports providers with compliance, quality, and risk programs in the Dutch market. Comparable in that it serves healthcare provider governance and compliance needs, though with a broader advisory scope than Quasir's complaints focus.

Regional players

• Centre for Effective Dispute Resolution (CEDR): UK-based ADR consultancy providing mediation, conflict management, and dispute resolution training to organizations, with notable healthcare sector work. Highly comparable service mix (mediation + training) and similar institutional model to Quasir, with a primarily UK rather than Dutch footprint.
• Nederlands Arbitrage Instituut (NAI): Dutch arbitration and ADR institute administering commercial and specialized disputes, including through sector-specific rules. Comparable as a Netherlands-based institutional dispute resolution provider with overlapping professional service DNA to Quasir.

Direct peers

• Stichting De Geschillencommissie: Dutch independent disputes and complaints body operating sector-specific commissions (including healthcare-adjacent variants) for consumer and patient complaints. Closely comparable in model to Quasir, providing regulated independent dispute resolution within the Netherlands.
• Zorgbelang: Dutch patient advocacy and healthcare complaints/quality support organization that assists patients and providers with complaints handling in the Netherlands. Directly comparable to Quasir in country, sector, and complaints-handling mission.

Market position

Strengths4 records

Weaknesses4 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/QuasirZorg
• Facebookfacebook.com/quasirzorg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quasir