Maple Broadband

What Maple Broadband does

Maple Broadband is the operating brand of the Addison County Communications Union District, a Vermont-municipal entity formed in 2020 by 20 member towns to deliver community-owned fiber-to-the-home (FTTH) internet and VoIP phone services across rural Addison County. The network is operated under a managed-services partnership with Waitsfield and Champlain Valley Telecom (WCVT), which handles construction oversight, SmartHub billing, 24/7 customer support, and network operations — allowing Maple Broadband itself to operate with a lean core team while extending an institutional infrastructure footprint.

The product portfolio comprises three symmetrical residential internet tiers branded as Amber Light (50/50 Mbps at $69.95/month), Amber Medium (100/100 Mbps at $89.95/month), and Amber Bold (1 Gbps/1 Gbps at $119.95/month), alongside residential phone ($24.95/month) and business phone ($29.95/month) VoIP services running over the fiber plant. All plans include a free Wi-Fi 6 router, unlimited data, no contracts, and Vermont-based customer support. The company has built 240+ miles of fiber infrastructure, passing 1,600+ homes and businesses in rural Vermont by 2024, and is completing additional buildout under BEAD funding to reach universal service across its 20-town district.

Revenue is generated exclusively through recurring monthly subscriptions (residential internet, residential and business phone) plus one-time installation fees starting at $149.95. Affordability is addressed through three tiered programs: the Local Equitable Access Fund (LEAF, $30/month discount plus free installation for qualifying low-income households), the Affordable Drop Program (ADP, grant-funded installation cost coverage), and Nonprofit Connect (1 Gbps service at Amber Light pricing for qualifying 501(c)(3) organizations). As a CUD, all revenue is reinvested into network expansion rather than distributed to investors, aligning capital availability through federal grants (VCBB planning, construction grants, ARPA, and BEAD) with municipal broadband objectives.

Name

Maple Broadband

Legal name

Addison County Communications Union District dba Maple Broadband

Website

https://maplebroadband.net

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

Maple Broadband is a community-governed Communications Union District providing fiber-to-the-home internet and VoIP phone services to residential, SMB, and nonprofit customers across 20 member towns in Addison County, Vermont. The network operates with 240+ miles of fiber infrastructure under a managed-services partnership with WCVT.

Ownership category

akta.pro rank

Headquarters

HQ city

Middlebury

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. Residential Internet Service: Monthly subscription fees for fiber internet at three speed tiers ranging from $69.95 to $119.95/month. Symmetrical speeds from 50 Mbps to 1 Gbps. No data caps, no contracts, no equipment rental fees.
2. Phone Service: Residential phone at $24.95/month and business phone at $29.95/month. Includes unlimited local and long distance calling, voicemail, and calling features. VoIP service runs on fiber network.
3. Installation Fees: Standard installation starting at $149.95. Covers aerial drops up to 400 feet from nearest mainline fiber pole. Additional fees apply for long drops exceeding 400 feet and buried conduit installations.
4. Affordable Drop Program: Grant-funded program covering installation costs above standard fee for qualifying households. Priority given to lower-income households. Funded by Vermont Community Broadband Board grant.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Maple Broadband is a community-owned Communications Union District (CUD) that provides fiber-to-the-home (FTTH) internet and VoIP phone services to residential and business customers across Addison County, Vermont. The company offers three symmetrical-speed internet tiers (50 Mbps, 100 Mbps, and 1 Gbps), residential and business phone service, and affordability programs (LEAF, Nonprofit Connect, Affordable Drop Program) to address the digital divide in rural Vermont.

Product overview

Maple Broadband is a community-owned fiber internet service provider operating as the Addison County Communications Union District. The company offers three residential internet tiers (Amber Light 50 Mbps at $69.95, Amber Medium 100 Mbps at $89.95, and Amber Bold 1 Gbps at $119.95), all with symmetrical speeds, free equipment, and no contracts. The portfolio includes VoIP phone services for residential ($24.95/month) and business ($29.95/month) customers. Affordability is addressed through the Nonprofit Connect program offering discounted 1 Gbps service to nonprofits, the Local Equitable Access Fund (LEAF) providing $30/month discounts, and the Affordable Drop Program (ADP) covering installation costs for qualifying households.

Differentiator

Problem solved

Functional benefit

Brands

• Nonprofit Connect: Discounted fiber broadband program offering 1 Gbps service to qualifying 501(c)(3) nonprofits and municipalities at $69.95/month (the Amber Bold package at Amber Light pricing).
• Affordable Drop Program (ADP)
• Local Equitable Access Fund (LEAF)
• Amber Light
• Amber Medium
• Amber Bold

Products and services

• Amber Light Fiber Internet Entry-level residential fiber internet plan offering 50 Mbps symmetrical upload and download speeds at $69.95 per month. Includes free Wi-Fi 6 router, unlimited data, no contracts, and Vermont-based customer support. Designed for 1-2 person households and basic remote work needs.
• Amber Medium Fiber Internet Mid-tier residential fiber internet plan offering 100 Mbps symmetrical upload and download speeds at $89.95 per month. Designed for 3-5 person households with multiple simultaneous video calls, HD streaming, distance learning, and online gaming.
• Amber Bold Fiber Internet Premium residential fiber internet plan offering 1 Gbps (1000 Mbps) symmetrical upload and download speeds at $119.95 per month. Designed for 5+ person households, creative professionals handling large files, multi-device smart home integration, and 4K streaming.
• Residential Phone Service VoIP phone service running on Maple Broadband's fiber network at $24.95 per month. Includes unlimited local and long distance calling, voicemail, standard calling features, and crystal-clear audio quality with backup connectivity when cell towers are unavailable.
• Business Phone Service

Quantifiable outcome

• 2024 fiber expansion: 143+ miles laid, 1,600+ homes and businesses passed
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Waitsfield and Champlain Valley Telecom (WCVT)coreTechnology or Integration · 27 August 2021WCVT manages and delivers services for Maple Broadband's fiber network including customer support, billing (SmartHub platform), technical support, and network operations. Partnership enables Maple Broadband to leverage WCVT's existing infrastructure and expertise. WCVT also uses BEAD funding for its own fiber buildout in areas like Starksboro and Lincoln. Co-submitted BEAD grant application.
• Champlain Valley Office of Economic Opportunity (CVOEO)coreImplementation/ SI/ Consulting PartnerCVOEO verifies eligibility for LEAF program applicants. Representative from CVOEO connects with applicants to confirm eligibility based on income and program participation criteria.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Waitsfield and Champlain Valley Telecom (WCVT): Vermont-based telephone cooperative and operating partner for Maple Broadband. Provides construction, NOC, billing (SmartHub), and customer support for Maple's fiber network, while also building its own fiber in areas like Starksboro and Lincoln. Co-applicant on BEAD funding.
• Otter Creek Communications Union District: Vermont CUD serving communities around Otter Creek region with community-owned fiber. Same CUD structure and operating model, with geographically adjacent service territory and similar BEAD-funded buildout trajectory.
• NEK Broadband (Northeast Kingdom CUD): Vermont CUD serving the Northeast Kingdom region with community-owned fiber. Same municipal CUD structure, similar rural Vermont geography, and BEAD-funded buildout approach.
• Lamoille FiberNet Communications Union District: Vermont CUD providing community-owned fiber internet across Lamoille County. Directly comparable structure, mission, and operating model, also pursuing BEAD-funded universal service buildout.
• VTel Wireless: Vermont Telephone Company, a small rural ILEC operating fiber and DSL in southern Vermont. Comparable rural Vermont fiber provider with similar customer base and geographic restrictions.
• ECFiber (East Central Vermont Community Fiber Network): Vermont's first CUD, operating community-owned fiber across multiple east-central Vermont towns. Most mature Vermont CUD with proven operating track record and comparable subscription/grant-funded model.
• CVFiber: Central Vermont Communications Union District building community-owned fiber network across 19 member towns in central Vermont. Same CUD structure, similar BEAD funding model, and overlapping rural Vermont mission and customer segments.

Broad incumbents

• Xfinity (Comcast): Largest cable broadband incumbent in Vermont and nationwide. Competes in 80% of Maple Broadband's service area per company data, representing the primary competitor Maple must win subscribers from.
• Consolidated Communications: Major incumbent rural broadband provider in Vermont and across the country. Competes with Maple Broadband in Addison County via DSL and fiber offerings, and represents the legacy out-of-state provider Maple is positioning against.
• Charter Communications (Spectrum): Major cable broadband incumbent operating across Vermont. Competes with Maple Broadband on price and reliability in overlapping service areas, particularly in more densely populated Addison County towns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MapleBroadband
• Instagraminstagram.com/maplebroadband
• Xx.com/MapleBroadband
• LinkedInlinkedin.com/company/maple-broadband

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maple Broadband