What Solvvy does

Solvvy Inc. (Solvvy株式会社, ticker 7320.T) is a Tokyo-headquartered, publicly-listed provider of extended warranty services, SaaS platforms, and fintech solutions primarily serving the Japanese housing and real estate ecosystem. The company, founded in 2009 as Japan Living Warranty Inc. and renamed following its November 2024 merger with Media Seek Inc., serves approximately 4,000 corporate clients—including housing manufacturers, real estate developers, and construction companies—through a bundled 'stock business model' that converts one-time housing transactions into long-duration recurring revenue streams.

Its core product portfolio spans housing equipment warranties (10-year coverage for kitchens, bathrooms, and water heaters), building structural warranties (20-year extendable to 60 years), earthquake and ground settlement warranties, and extended warranties for solar power systems, EV chargers, battery storage systems, and GIGA school tablets. Underlying these warranty offerings, Solvvy operates an integrated technology stack comprising the Ouchi Manager multi-tenant customer engagement app, KROX renovation-business SaaS with embedded finance, Ouchi Bot AI-powered automated response tool, Genba Assist remote video support, and a point-based maintenance fund accumulation system with 23 billion yen in electronic money issuance balance. The Media Seek merger added proprietary QR code and barcode recognition technology that now powers the AuthQR product authentication platform.

Solvvy monetizes through subscription-recurring warranty premiums, SaaS subscriptions, usage-based fintech services, and professional services (system integration consulting delivered in partnership with Accenture Japan, ground compensation with Ground Net, and economic simulation guarantees with Xsol). The company employs approximately 400 staff across four regional offices (Tokyo, Osaka, Fukuoka, Sendai) and is led by President Adachi Yoshitaka, with revenue reaching 5.35 billion yen in its most recently disclosed fiscal year, representing 16 consecutive years of growth and an average annual growth rate exceeding 30% over the past 11 years.

Name

Solvvy

Legal name

Solvvy株式会社

Website

https://solvvy.co.jp

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Solvvy Inc. is a Tokyo-listed (TSE Growth: 7320) provider of extended housing warranties, SaaS platforms, and fintech services for Japanese housing manufacturers, real estate developers, and construction companies, operating an integrated stock business model with 4,000+ corporate clients.

Ownership category

akta.pro rank

Product category

Housing Warranty Services

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Home Warranty / Residential Service Contracts (Systems & Appliances) (FSAJALAG)

akta.pro secondary industry

OEM/Captive Warranty & Service Contract Programs (FSAJALAE)

Keywords

• Housing warranty services
• Extended home warranties
• Housing SaaS platforms
• After-sales housing solutions
• Real estate warranty programs

Headquarters

HQ city

Tokio

HQ country

Japan

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Extended Warranty Services: Core recurring revenue stream providing extended warranty programs for housing manufacturers, real estate developers, and construction companies. Delivered as a stock business model generating predictable recurring revenue over long contract tenures.
2. SaaS and Software Solutions: Technology service revenue from proprietary software platforms including QR/barcode-based service management tools and cybersecurity training solutions. Sold on a subscription SaaS model to enterprise and mid-market clients.
3. Electronic Money and Fintech Services: Fintech services including electronic money issuance for digital payments within the housing and real estate ecosystem. Approximately 23 billion yen in electronic money issuance balance processed to date.
4. System Integration and Consulting: Professional consulting services for digital transformation (DX) implementations, system integration, and technology deployment for corporate clients. Delivered in partnership with Accenture and other SI/consulting partners.
5. Inspection and Repair Services: On-ground inspection and repair support services, complemented by ground compensation services delivered in collaboration with Ground Net, providing end-to-end coverage for housing warranty claims.

Go-to-market motion1 record

Distribution channels3 records

Core offering

Solvvy provides extended warranty programs, after-sales support services, and proprietary SaaS platforms primarily for Japan's housing and real-estate industry. Its core offerings bundle housing-equipment warranties (up to 10 years), building long-term structural warranties (20 years, extendable to 60), and add-on warranty lines (earthquake, ground compensation, solar, EV chargers, ESS, GIGA tablets) with digital service-management SaaS (Ouchi Manager, Ouchi Bot, Genba Assist, KROX) and fintech services. The company operates a stock (recurring-revenue) business model combining warranty coverage with technology services.

Product overview

Solvvy operates as a comprehensive platform provider offering warranty services, digital tools, and system integration solutions across multiple segments (HomeworthTech, ExtendTech, LifeTech, FinTech). The core product portfolio includes housing equipment warranties (10-year), building long-term warranties (20-year extendable to 60), earthquake insurance, ground compensation, and second-hand housing inspection services. Digital platform products include おうちマネージャー (multi-tenant customer engagement app), KROX (renovation business SaaS with embedded finance), おうちbot (automated chatbot), and Genba Assist (remote video support). Extended technology services cover solar power systems, EV chargers, energy storage systems, and GIGA tablets. Recent additions include AuthQR (QR code product authentication) and LUMERA synthetic diamond brands. The company also provides contact center services, system integration consulting, and a point-based maintenance savings system.

Differentiator

Problem solved

Functional benefit

Brands

• LUMERA: 人工ダイヤモンドブランド。宝飾品ブランドとして2026年1月にローンチし、産業・研究分野向けブランドライン「LUMERA INDUSTRIAL」も展開。
• AuthQR
• Neuro Switch（ブレインテック）
• Genba Assist
• おうちbot
• KROX
• おうちマネージャー
• おうちポイント（メンテナンス資金積立サービス）

Quantifiable outcome

• Over 4,000 corporate client companies served across housing, real estate, renewable energy, and education ICT sectors
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Jaccs Co., Ltd.coreStrategic or Co-development PartnerCapital and business alliance focused on digital transformation (DX) platform development. Jaccs collaborates with Solvvy on DX initiatives that integrate warranty services with digital financial and service tools for the housing ecosystem. This alliance strengthens Solvvy's fintech and technology service capabilities.
• Century 21 Japan Co., Ltd.coreStrategic or Co-development PartnerCo-development partnership for cybersecurity services targeting the real estate and housing services ecosystem. Solvvy and Century 21 Japan jointly develop and deliver cybersecurity solutions to franchisees and clients in the Japanese real estate market, expanding Solvvy's reach into the broader housing services sector.
• AironWorks Inc.coreTechnology or IntegrationTechnology partnership leveraging AironWorks' AI capabilities for the development of AI-driven cybersecurity training solutions. AironWorks provides AI expertise and technology that Solvvy integrates into its service platform for enterprise clients, creating a differentiated training product.
• Xsol Co., Ltd.supportingStrategic or Co-development PartnerService collaboration for economic simulation guarantee products. Xsol provides economic simulation expertise that complements Solvvy's warranty and financial service offerings, enabling more comprehensive risk management products for corporate clients.
• Media Seek Inc.coreTechnology or IntegrationTechnology and IP partnership resulting from the November 2024 business merger. Media Seek's barcode recognition technology was integrated into Solvvy's platform, adding proprietary scanning and authentication capabilities to the warranty and service management ecosystem. This merger was the mechanism by which the company adopted the Solvvy name.
• Ground Net Inc.supportingStrategic or Co-development PartnerService collaboration for ground compensation services related to real estate and housing warranty claims. Ground Net provides ground inspection and compensation expertise that complements Solvvy's end-to-end warranty service delivery for housing and real estate clients.
• Accenture Japan Ltd.supportingImplementation/ SI/ Consulting PartnerConsulting partnership for digital transformation (DX) strategy and implementation. Accenture provides consulting and system integration services that support Solvvy's technology deployment and DX service offerings for enterprise clients.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Tokio Marine Holdings: Japan's largest P&C insurance group, including earthquake insurance products directly overlapping Solvvy's earthquake warranty. As a balance-sheet-rich incumbent with growing extended warranty offerings, it represents the primary competitive threat and a potential future consolidator.
• Sompo Japan Insurance: Major Japanese P&C insurer offering earthquake, fire, and increasingly home warranty products. Comparable to Solvvy as a potential competitor or distribution partner in the Japanese home protection market; relevant because multiple Solvvy executives originated from Sompo Japan.
• Marsh & McLennan Companies: Global insurance brokerage and risk advisory firm, including Marsh Japan where Solvvy's founder and VP previously worked. Comparable as a reference point for warranty/risk placement expertise and as a potential large strategic partner or acquirer.
• Recruit Holdings Co., Ltd. Japanese diversified information services and HR/real estate technology company with SUUMO (real estate) and Zexy (wedding) portals. Comparable to Solvvy in its B2B monetization of housing-related workflows and its emphasis on SaaS-like recurring revenue from real estate industry customers.

Emerging players

• Hippo Holdings Inc. US home insurance technology company blending smart-home data with homeowners insurance coverage, including warranty-style protection. Comparable in its tech-enabled, customer-engagement-first approach to home protection, though focused on insurance rather than warranty administration.
• Lemonade, Inc. AI-native insurance technology company using behavioral economics and digital-first claims automation. Comparable to Solvvy in its use of AI/automation (Ouchi Bot, AironWorks partnership) for risk management and consumer service, though operating in personal insurance rather than housing warranty.

Direct peers

• Frontdoor, Inc. US-listed home warranty and on-demand home services company offering appliance and system warranties analogous to Solvvy's housing equipment assurance. Both rely on long-duration contracts, network of service contractors, and technology-enabled dispatch platforms.
• HomeServe plc: UK-listed provider of home emergency, repair, and warranty/assistance plans directly comparable to Solvvy's housing equipment warranty and after-sales service model. Both operate B2B2C warranty subscriptions bundled with utility, real estate, and housing partners, generating recurring revenue from home lifecycle coverage.

Regional players

• LIFULL Co., Ltd. Japanese real estate technology company (HOME'S portal) operating a vertically integrated real estate marketplace with adjacent services. Comparable to Solvvy in its B2B focus on housing ecosystem participants and its multi-product platform strategy, including data and fintech offerings.

Others

• Accenture plc: Global management consulting and system integration firm that partners with Solvvy on DX implementations. Multiple Solvvy executives (including the founder of Media Seek) originated from Accenture/Andersen Consulting, making it a key talent feeder and ecosystem partner rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCywZYhz2gumOshBAuEh8LYw
• LinkedInlinkedin.com/company/solvvy-inc
• Instagraminstagram.com/solvvy_recruit

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solvvy