Northumberland Fire and Rescue Service

What Northumberland Fire and Rescue Service does

Northumberland Fire and Rescue Service (NFRS) is the statutory fire and rescue authority for the county of Northumberland in North East England, operated as an integrated unit of Northumberland County Council from its headquarters at West Hartford Business Park, Cramlington. NFRS delivers emergency response to fires, road traffic collisions, flooding, water rescue, and specialist rescue incidents through a network of 15 fire stations staffed by a combination of full-time and on-call (retained) firefighters, with four stations designated as Wildfire Hub Stations carrying specialist equipment and elevated training. Beyond response, NFRS operates fire safety enforcement under the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, and Fire Safety (England) Regulations 2022, and runs structured community programmes including Boxing Academy, Fire Cadets, King's Trust, the Extinguish arson-prevention programme, and Home Fire Safety Checks.

NFRS has built a distinctive wildfire capability that materially exceeds its statutory remit. It facilitates the multi-agency Northumberland Wildfire Group, maintains wildfire fire plans for over 85 sites across Northumberland (accessible on mobile computers in all fire appliances), and hosts the secretariat of the England and Wales Wildfire Forum (EWWF), which connects 14 local and regional wildfire groups and organises the biennial UK Wildfires Conference. NFRS delivers professional wildfire training courses ranging from 1-day awareness to 5-day advanced suppression programmes to fire and rescue services, landowners, farmers, and conservation organisations across the UK, Republic of Ireland, and Denmark, and has incorporated knowledge from international partners in Spain, France, Portugal, Italy, Greece, the USA, and South Africa. The Wildfire Prevention Toolkit, compiled on behalf of the NFCC Wildfire Group, is published through NFRS as a national resource.

NFRS operates as a public sector organisation whose primary funding flows through Northumberland County Council, with no disclosed venture, equity, or debt capital structure. Secondary revenue is generated through statutory and administrative fees: incident reports at £75.74–£99.27, fire investigation reports at £122.80–£400 (with a £110 photograph surcharge), environmental surveys at £122.80, and petroleum storage certificates ranging from £48 to £137 per year depending on storage volume, regulated under the Health and Safety and Nuclear (Fees) Regulations 2022. Additional fee income is generated through wildfire training courses and meeting room hire at Pegswood Community Fire Station. The service does not operate proprietary technology platforms; its digital footprint is limited to a Wix-hosted website, social media channels, and operational mobile computing in appliances.

Name

Northumberland Fire and Rescue Service

Legal name

Northumberland Fire and Rescue Service

Website

https://northumberlandfireandrescue.gov.uk

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Northumberland Fire and Rescue Service is the statutory fire and rescue authority for Northumberland, England, operating 15 fire stations and providing emergency response, fire safety enforcement, community programmes, and a nationally recognised wildfire training and coordination capability.

Ownership category

akta.pro rank

Product category

Fire and Rescue Services

NAICS

Fire Protection (92216), Fire Protection (922160), Support Activities for Forestry (11531)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industries

Wildfire Risk Assessment, Prevention & Suppression Services (IMAMAJAG), Wildfire Suppression & Incident Response (AFAMAEAE), Wildfire Fuel Reduction & Prescribed Burning (AFAMAAAF)

Keywords

• Fire and rescue services
• Wildfire prevention training
• Emergency response services
• Fire safety compliance
• Community safety programmes

Headquarters

HQ city

Cramlington

HQ country

United Kingdom

HQ region

Europe

Offices16 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public sector funding: As a statutory fire and rescue service operated by Northumberland County Council, the primary funding source is local government and public sector allocation. No specific funding figures are disclosed in source materials.
2. Incident Report fees: Charges for incident reports including Confirmation of Attendance, Fire Report for Primary Fire (FDR1), and Mobilisation Reports. Fees range from £75.74 to £99.27 depending on report type.
3. Fire Investigation Report fees: Summary Fire Investigation Reports are charged at £122.80; Full Fire Investigation Reports up to £400.00 based on evidence gathering time at Station Manager B rate. Additional charges for photographs (£110).
4. Environmental Survey Report fees: Environmental surveys (PET 01) charged at £122.80 per report.
5. Petroleum Storage Certificate fees: Annual fees for petroleum storage certificates: up to £48/year for ≤2,500 litres, £65/year for 2,500–50,000 litres, £137/year for >50,000 litres. Licence fees regulated by The Health and Safety and Nuclear (Fees) Regulations 2022.
6. Wildfire Training courses: Fee-based wildfire training courses delivered to fire and rescue services, land managers, and conservation organisations in the UK, Republic of Ireland, and Denmark. Courses range from 1-day awareness to 5-day advanced programmes.
7. Meeting room hire: Meeting rooms available for hire at Pegswood Community Fire Station (and potentially other stations) to organisations and community groups, with catering available.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Northumberland Fire and Rescue Service (NFRS) is the statutory fire and rescue authority for Northumberland, England. It delivers emergency response to fires, road traffic collisions, flooding and specialist rescue incidents; fire safety enforcement and consultation for businesses; wildfire prevention, planning and training; community safety programmes (Boxing Academy, Fire Cadets, King's Trust, Home Fire Safety Checks, Extinguish); and regulatory/licensing services including petroleum storage certification. Commercial offerings include wildfire training courses delivered nationally and internationally, paid incident and fire investigation reports, environmental surveys, and meeting room hire.

Product overview

Northumberland Fire and Rescue Service operates as a public safety organisation providing emergency response, prevention, and community safety services across Northumberland, England. The service offers a portfolio of community programmes including Home Fire Safety Checks, wildfire training courses, and youth engagement programmes (Boxing Academy, Fire Cadets, Extinguish Programme, King's Trust). Its commercial and regulatory offerings include paid report services (Fire Investigation Reports, Incident Reports, Environmental Survey Reports), petroleum licensing and certification, and Business Fire Safety advisory services. The service also provides specialised wildfire management through fire plans, training courses, the Wildfire Prevention Toolkit, and coordinates the Northumberland Wildfire Group and England & Wales Wildfire Forum.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Fire Safety Check (HFSC) A free home safety assessment programme offered to Northumberland households, in which NFRS personnel visit residences to identify fire risks and provide tailored safety advice including smoke alarm installation guidance. Targeted at residents who may be at higher fire risk.
• Wildfire Training Courses Professional wildfire training delivered to external fire and rescue services, land managers and conservation organisations, ranging from 1-day wildfire awareness through 2- and 3-day operations courses to a 5-day advanced wildfire suppression and incident management programme, with bespoke courses available.
• Fire Investigation Reports Paid fire investigation reports issued by NFRS to those with a legitimate interest in a property, comprising a Summary Fire Investigation Report (£122.80) and a Full Fire Investigation Report (priced by evidence-gathering time and capped at £400), with optional photographs available.
• Incident Reports Statutory incident reports confirming NFRS attendance and providing details about fire incidents, including Confirmation of Attendance / Mobilisation Reports (£75.74) and Fire Reports for Primary Fire / FDR1 (£99.27), available to those with a legitimate interest in the property. No charge applies to persons identified on the Fire Report.
• Environmental Survey Reports (PET 01) Environmental surveys providing details on the history of premises, including petrol tank information, storage capacity, current usage, and any known leak or spillage history. Priced at £122.80 per report.
• Extinguish Programme A fire awareness and arson prevention programme for young people up to age 18 involved in setting deliberate fires. Delivered through collaboration with Social Services, schools, Youth Justice and parents using games, videos, quizzes and 3D interactive content.
• Wildfire Fire Plans Site-specific wildfire fire plans created and maintained for over 85 sites across Northumberland, containing key land information for fire crews to make rapid tactical decisions at incidents. Stored on mobile computers carried in all NFRS fire appliances.
• Wildfire Prevention Toolkit A comprehensive wildfire prevention and preparedness toolkit compiled by the NFCC Wildfire Group providing best-practice tools across seven chapters (strategic aims, understanding risk, education, prevention, preparedness and glossary) for fire services and partner agencies. Hosted on the NFRS website.
• Business Fire Safety Services Advisory and consultation services for businesses covering fire risk assessments, safety advice for multiple premises types (offices, shops, factories, educational premises, healthcare) and compliance guidance under fire safety legislation including the Regulatory Reform (Fire Safety) Order 2005.
• High-Rise Building Fault Reporting An online fault-reporting service enabling Responsible Persons of high-rise residential buildings to report firefighting equipment faults to NFRS under Regulation 7 of the Fire Safety (England) Regulations 2022.
• Petroleum Storage Certification Issuance of Petroleum Storage Certificates and licensing of businesses storing and dispensing petrol in Northumberland, acting in NFRS's statutory capacity as Petroleum Enforcing Authority (PEA). Annual fees range from £48 (≤2,500 litres) to £137 (>50,000 litres), payable up to 10 years in advance.

Quantifiable outcome

• Wildfire fire plans covering over 85 sites across Northumberland, accessible on mobile computers in all fire appliances.
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and minor.

• Northumberland Wildfire Group (NWG)coreStrategic or Co-development PartnerA multi-agency partnership addressing wildfire issues within Northumberland. Members include landowners, land agents, farmers, emergency services, and environmental/conservation organisations. NFRS facilitates the group and provides the secretarial function. NFRS coordinates the Northumberland Wildfire Fire Plan Project, creating and maintaining wildfire fire plans for over 85 sites. The group is considered a model of good practice in the UK.
• England and Wales Wildfire Forum (EWWF)coreStrategic or Co-development PartnerA voluntary multi-agency strategic body independent of government that works to expand knowledge and understanding of wildfire across England and Wales, reducing harmful wildfire impacts by promoting joint working and collaboration. NFRS hosts the EWWF Secretariat, with Robert Stacey serving as Secretary. The forum connects 14 local and regional wildfire groups and organises the biennial UK Wildfires Conference.
• National Fire Chiefs Council (NFCC) Wildfire GroupcoreStrategic or Co-development PartnerNFCC is the national coordinating body for UK fire and rescue services. The NFCC Wildfire Group works nationally to ensure a structured and holistic approach to wildfire preparation. NFRS contributed to the Wildfire Prevention Toolkit compiled by Alan Clark on behalf of the NFCC Wildfire Group.
• Alan Clark (Retired Area Commander, Surrey Fire and Rescue Service)minorStrategic or Co-development PartnerAlan Clark, a retired Area Commander from Surrey Fire and Rescue Service, wrote and compiled the Wildfire Prevention Toolkit on behalf of the NFCC Wildfire Group. The toolkit was made available through NFRS's website and represents a collection of global best practice.
• International wildfire partners (Spain, France, Portugal, Italy, Greece, USA, South Africa)minorStrategic or Co-development PartnerNFRS instructors have gained knowledge and experience from working with partners in Spain, France, Portugal, Italy, Greece, the USA, and South Africa, which is incorporated into their wildfire training delivery. International collaboration enhances the quality and breadth of NFRS's wildfire training programmes.
• Moorland AssociationminorStrategic or Co-development PartnerThe EWWF and Moorland Association worked together to develop a short training course for land managers who may work alongside Fire and Rescue personnel at wildfires. The training aims to enhance understanding between the land management sector and Fire and Rescue Services and promote safe systems of work at wildfire incidents.
• Scotland — Scottish Wildfire ForumminorStrategic or Co-development PartnerThe EWWF maintains close links with the Scottish Wildfire Forum for cross-border knowledge sharing and collaboration on wildfire issues across the UK.
• Northern Ireland — Northern Ireland Wildfire Stakeholders ForumminorStrategic or Co-development PartnerThe EWWF maintains close links with the Northern Ireland Wildfire Stakeholders Forum for knowledge sharing on wildfire issues.
• Pau Costa Foundation (Spain)minorStrategic or Co-development PartnerThe EWWF maintains close international links with the Pau Costa Foundation in Spain, a leading wildfire research and training organisation.
• Netherlands — Fire Brigade Netherlands and Institute for Physical SafetyminorStrategic or Co-development PartnerThe EWWF maintains close international links with Netherlands National Wildfire Project partners including Fire Brigade Netherlands and the Institute for Physical Safety.
• North East Ambulance ServiceminorStrategic or Co-development PartnerShared facilities at Amble Community Fire Station and Prudhoe Community Fire Station with North East Ambulance Service, enabling co-location efficiencies and coordinated emergency response.
• Northumbria PoliceminorStrategic or Co-development PartnerShared facilities at Bellingham Community Fire Station with Northumbria Police, supporting integrated emergency service co-location.
• Sure Start (family and toddler support groups)minorStrategic or Co-development PartnerSure Start facilities are co-located at Allendale, Bellingham, Rothbury, and Wooler fire stations, integrating family support services within community fire stations.
• Northumberland Probation ServiceminorStrategic or Co-development PartnerShared facilities at Pegswood Community Fire Station with Northumberland Probation Service, supporting community integration and co-location efficiencies.
• Northumberland National Park Mountain Rescue TeamminorStrategic or Co-development PartnerShared facilities at Pegswood Community Fire Station with Northumberland National Park Mountain Rescue Team, supporting integrated emergency response capabilities.
• Northern Farmers and Landowners GroupminorStrategic or Co-development PartnerAngus Collingwood-Cameron of the Northern Farmers and Landowners Group serves as Chair of the Northumberland Wildfire Group, providing leadership in the multi-agency wildfire partnership.
• Peak District Fire Operations GroupminorStrategic or Co-development PartnerOne of 14 local and regional wildfire groups connected through the EWWF, working on wildfire issues at local level in the Peak District.
• Cumbria Wildfire GroupminorStrategic or Co-development PartnerOne of 14 local and regional wildfire groups connected through the EWWF, addressing wildfire risk in Cumbria.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Tyne and Wear Fire and Rescue Service: Statutory fire and rescue service covering the metropolitan boroughs of Tyne and Wear — the immediate North East England neighbour of NFRS. Operates the same statutory model (fire safety enforcement, emergency response, community programmes) at a comparable scale, making it NFRS's closest operational analogue.
• County Durham and Darlington Fire and Rescue Service: Statutory fire and rescue authority for County Durham and Darlington, another North East England neighbour. Mirrors NFRS's mix of urban and rural response, community safety programmes, and regulatory roles under the Fire Safety Order, with similar workforce and station-count scale.
• Cleveland Fire Brigade: Cleveland's statutory fire and rescue service covering Teesside, a fellow North East England fire authority. Provides the same statutory functions (emergency response, fire safety regulation, community safety) and shares operating context with NFRS, including proximity to wildfire-prone moorland.
• Greater Manchester Fire and Rescue Service: Large metropolitan UK fire and rescue service delivering statutory emergency response, fire safety enforcement, and community programmes. Comparable to NFRS on regulatory role and service scope, though operating at a larger urban scale.
• Surrey Fire and Rescue Service: Statutory fire and rescue service for Surrey and the home of retired Area Commander Alan Clark, who compiled the NFCC Wildfire Prevention Toolkit hosted on NFRS's website. Directly comparable as a UK FRS with significant wildfire risk in heathland and a track record of wildfire policy leadership.

Others

• Forestry England: Government-backed forestry agency managing large English woodland estates that face significant wildfire risk, frequently coordinating with fire and rescue services on wildfire response and prevention. Adjacent rather than competitive with NFRS, but highly comparable on wildfire preparedness, fuel-load management, and multi-agency working.

Broad incumbents

• National Fire Chiefs Council (NFCC): The UK national coordinating body for fire and rescue services, of which NFRS is a member and whose Wildfire Group authored the Wildfire Prevention Toolkit hosted by NFRS. Comparable as an industry-wide incumbent that shapes policy and standards rather than as a direct operational competitor.
• London Fire Brigade: The UK's largest fire and rescue service, delivering statutory fire safety regulation, emergency response, and high-rise building safety work that intersects with NFRS's high-rise fault reporting service. Functions as a broader incumbent with overlapping regulatory duties rather than a head-to-head competitor.

Emerging players

• Pau Costa Foundation: Spanish-based international wildfire research and training organisation linked to the EWWF and active across Europe. Comparable to NFRS on wildfire training delivery and knowledge-sharing, representing a specialist international peer in the niche NFRS has cultivated.

Regional players

• Scottish Fire and Rescue Service: The single statutory fire and rescue service for all of Scotland, with significant upland wildfire exposure. Operates the same statutory fire and rescue model as NFRS but in a separate UK legal jurisdiction, and partners with NFRS via the EWWF–Scottish Wildfire Forum cross-border link.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/NlandFRS
• Facebookfacebook.com/NlandFRS
• LinkedInlinkedin.com/company/northumberland-fire-&-rescue-service
• Instagraminstagram.com/nlandfrs

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northumberland Fire and Rescue Service