Borough of Westwood

What Borough of Westwood does

The Borough of Westwood is a municipal government entity in Bergen County, New Jersey, established around 1776 and currently marking its 250th anniversary in 2026. Operating under New Jersey state law, the Borough delivers statutory local government services to residents and commuters within its geographic jurisdiction, including commuter parking management, pet licensing, vital records (birth, death, marriage, civil union, domestic partnership certificates), health licensing for retail food establishments and recreational facilities, and issuance of various permits and zoning compliance forms.

The Borough's technology footprint is built primarily on the CivicPlus government website platform, supplemented by specialized third-party SaaS integrations: Munidex (pet licensing, property tax lookup, and mercantile health license renewals via pets.munidex.info and merc.munidex.info), Parkmobile (mobile parking payments), NJMCdirect (parking ticket adjudication), SeeClickFix (resident concern reporting), and Smart911 (AlertWestwood emergency and civic notifications). Service channels span a physical Borough Hall at 101 Washington Avenue with traditional office hours, online self-serve portals, and mobile applications. Governance is provided by an elected Mayor and six-member Council along with various boards and commissions (Board of Health, Planning Board, Historic Preservation Commission, Shade Tree Advisory Committee, Senior Advisory Committee, etc.).

The Borough's revenue model is that of a tax-funded municipal entity: services are largely supported by property tax collections, with a small set of statutory fees for licenses, permits, and records (e.g., $10 altered / $15 non-altered pet licenses, $25 first certified vital record copy, $28 marriage license, $10-$25 annual commuter parking hangtags). There are no commercial revenue streams, no private ownership, no parent company, and no active capital-raising activity. Customer segments are Borough residents and non-resident commuters, with no indication of significant customer concentration risk given the constituency-based nature of municipal service delivery.

Name

Borough of Westwood

Legal name

Borough of Westwood

Website

https://westwoodnj.gov

Company type

Public

Founded year

1776

Operating status

Operating

Headcount range

1–10 employees

Short description

The Borough of Westwood is a municipal government entity in Bergen County, New Jersey, delivering statutory resident services including commuter parking, pet licensing, vital records, health licenses, and zoning/permit administration to borough residents and commuters.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Parking utility
• Vital records
• Health licensing
• Pet licensing

Headquarters

HQ city

Westwood

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels5 records

Marketing channels5 records

Core offering

The Borough of Westwood operates as the municipal government providing essential local services to its residents and visitors, including commuter parking permits and enforcement, pet licensing, vital records (birth, death, marriage, civil union, domestic partnership certificates), health licenses for retail food establishments and other regulated businesses, and borough administrative forms and permits. Services are delivered through Borough Hall in-person operations and online portals managed through CivicPlus and Munidex.

Product overview

The Borough of Westwood is a municipal government providing resident services through an integrated suite of service categories. The core offerings include parking utility services (commuter, downtown, and employee parking), health department functions (pet licensing, vital records, health permits for food establishments), and administrative services (borough forms, zoning compliance). Services are accessible through both the main borough website (built on CivicPlus platform) and specialized third-party portals including Munidex for licensing/tax services and Parkmobile for parking payments. The borough operates traditional government service hours (Monday-Friday, 8:30AM-4:30PM) with digital service options for convenience.

Differentiator

Problem solved

Functional benefit

Products and services

• Commuter Parking Services Municipal commuter parking services at the Westwood train station area, offering resident and non-resident hangtags, designated parking zones, and long-term parking lots. Includes parking enforcement Monday-Friday, 6AM-4PM.
• Pet Licensing Annual dog and cat licensing service for borough residents, available through online portal, mail, and in-person channels. Licensing period runs January through December each year.
• Vital Records Health Department service for registration and issuance of certified copies of birth, death, marriage, civil union, and domestic partnership certificates, including vital record amendments and Apostille seals.
• Health Licenses and Permits Health Department licensing for retail food establishments, food vendors, temporary food events, pet shops, swimming pools, tanning salons, and vending machines, with annual renewal via the mercantile portal.
• Borough Forms and Permits Online repository of municipal forms including building permits, zoning applications, fire prevention permits, landlord registration, road opening permits, and OPRA request forms.
• Parking Utility Municipal parking management utility administering metered parking, commuter parking hangtags, and parking enforcement, with meter hours enforced Monday-Saturday, 9AM-6PM.
• Notify Me Subscription Email and text notification subscription service delivering borough alerts, news, and calendar events to subscribers.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Borough of Park Ridge: Nearby Bergen County borough with a similar small-municipal service portfolio, including commuter parking tied to NJ Transit — directly comparable to Westwood's parking utility economics.
• Borough of Montvale: Adjacent Bergen County, NJ borough offering the same suite of municipal services (pet licensing, vital records, parking, health department) to a comparable small-borough population; structurally a near-twin operating model.
• Township of Washington (Bergen County): Adjacent Bergen County township offering substantially the same municipal service categories; slightly larger scale but directly comparable in scope and operating model.
• Borough of Woodcliff Lake: Bergen County borough operating an analogous set of municipal services, licensing fees, and digital service platforms — useful peer for fee-structure benchmarking.
• Borough of River Vale: Neighboring Bergen County, NJ borough with overlapping municipal service categories and similar population scale; one of the closest direct comparables for Westwood's operational profile.
• Borough of Hillsdale: Bergen County, NJ borough of comparable size, providing identical municipal service lines including health, parking, and resident licensing.
• Borough of Emerson: Neighboring Bergen County borough providing health, licensing, parking, and resident services of the same type and at similar scale.

Broad incumbents

• Bergen County Government: County-level government overseeing the municipalities Westwood operates within; provides county-wide services (parks, health, public safety) that complement rather than compete with borough services.
• City of Englewood: Larger Bergen County municipality operating a much broader portfolio across the same service categories — a useful upper-scale benchmark for municipal operations and capacity.

Others

• New Jersey League of Municipalities: Statewide association representing all NJ municipalities; an ecosystem / governance peer relevant for benchmarking best practices, training, and shared services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xwestwoodnj.gov/x
• YouTubewestwoodnj.gov/youtube
• Facebookwestwoodnj.gov/facebook
• Instagramwestwoodnj.gov/instagram
• LinkedInlinkedin.com/company/borough-of-westwood

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Borough of Westwood