AIDS Service

What AIDS Service does

AIDS Care Service, Inc. (ACS) is a 501(c)(3) nonprofit incorporated in North Carolina and headquartered at 965 West Northwest Blvd, Winston-Salem, NC. Founded in 1991 in the basement of Knollwood Baptist Church and formally operational since 1994, ACS is the only not-for-profit AIDS Service Organization (ASO) based in Forsyth County, NC, serving low-income individuals and families living with HIV/AIDS across Forsyth County and the surrounding Northwest North Carolina / Piedmont Triad region. ACS annually helps over 450 individuals preserve health and restore quality of life, and through its housing program and food pantry serves over 600 individuals and families annually, preventing more than 100 families per year from becoming homeless. ACS serves a client population that is 63-71% African-American and 10-11% Latino, with 89% of clients below U.S. Poverty Guidelines and an average employed-client income of approximately $5,397/year, with services delivered free of charge to all eligible clients.

ACS operates an integrated portfolio of human-delivered social service programs: Holly Haven Family Care Home (a $500,000 round-the-clock residential facility opened in 1998/1999 for individuals with advanced HIV disease), a Housing Program (transitional shelter at Horseshoe Apartments supporting up to 5 families at a time plus permanent housing placement and emergency rent/utility assistance), Medical Case Management (including Ryan White HIV Case Management), the ACS Choice Food Pantry (sourcing from Second Harvest Food Bank), the Positive Action Club (peer support groups meeting 5-6 days per week), a Day Activities Program, a Back to Basics life-skills program, and an Outreach Program conducting home and hospital visits. Specialized programming addresses the Latino community via the Latino Client Health Education Program, AMiGOS lay-health-educator training, and the HoMBReS Project, while risk-counseling services are funded through the Pfizer Foundation\'s ConnectHIV grant. The organizational technology stack is not proprietary; service delivery, compliance (HIPAA-covered entity since April 2003), donor processing (PayPal, JustGive), and communications operate through standard nonprofit/administrative tooling rather than an internally developed platform.

ACS is funded through a diversified mix of individual donations (structured across Giving Circle tiers from under $100 to $5,000+), foundation and corporate grants (MAC AIDS Fund, Pfizer Foundation ConnectHIV, Southern REACH/National AIDS Fund/Ford Foundation/Elton John AIDS Foundation, Winston-Salem Foundation, HanesBrands, MedExpress Pharmacy, Dewey\'s Bakery), federal/state government funding (Ryan White Case Management including Latino-focused services), event-based fundraising (Dining with Friends signature campaign — over $35,000 raised at the 2016 Dewey\'s Dessert Finale; I Said RED! Valentine\'s potluck; Red Ribbon Runway; Toast the Turkey; Small Art Big Heart; World AIDS Day Gospel Service), United Way and NC State Employees Combined Campaign workplace giving (designation code 2041), and in-kind donations of food, services, and professional skills. ACS reports a program-efficiency metric of 83 cents of every donated dollar reaching clients, and an outcome metric of 5.1 families kept in their homes per $1,000 spent on emergency housing assistance. The organization is governed by a volunteer Board of Trustees; senior leadership has rotated through Executive Director Jesse Duncan, interim ED Janelle Schwartz, MSW, and Jennifer Wall (Interim President), following founding Executive Director Larry Roth.

Name

AIDS Service

Legal name

AIDS Care Service, Inc.

Website

https://aidscareservice.org

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

AIDS Care Service is a Winston-Salem, NC-based 501(c)(3) nonprofit founded in 1991 and the sole AIDS Service Organization in Forsyth County, providing integrated housing, residential care, food, medical case management, and peer support free of charge to low-income individuals and families living with HIV/AIDS across Northwest North Carolina.

Ownership category

akta.pro rank

Product category

HIV/AIDS Social Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Health Care and Social Assistance (62)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

HIV/AIDS Medicine (HLAKAGAB)

akta.pro secondary industries

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA)

Keywords

• HIV/AIDS services
• Residential care
• Medical case management
• Peer support groups
• Community outreach

Headquarters

HQ city

Winston Salem

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Individual Donations: Individual donor contributions through direct mail, online giving (via PayPal and JustGive), planned gifts, memorial/honorarium gifts, and annual fund campaigns with Giving Circles (Visionary Circle $5,000+, Advocate Circle $2,500–$4,999, Benefactor Circle $1,000–$2,499, Director Circle $500–$999, Sustainer Circle $250–$499, Associate Circle $100–$249, Friendship Circle up to $99).
2. Foundation and Corporate Grants: Grant funding from foundations including MAC AIDS Fund (housing deposits and first month's rent), Southern REACH Grant (National AIDS Fund / Ford Foundation / Elton John AIDS Foundation), ConnectHIV Grant (Pfizer Foundation), and corporate sponsors (HanesBrands, Inc., MedExpress Pharmacy, Dewey’s Bakery, Millennium Center).
3. Ryan White Program Funding: Ryan White HIV Case Management program provides federal funding for case management services targeting the general population and Latino community. Services include medical case management and Latino-focused HIV social services.
4. Event-Based Fundraising: Revenue generated through signature fundraising events including Dining with Friends (raised more than $35,000 at 2016 Dewey’s Dessert Finale alone), I Said RED! parties, corporate sponsorships, and United Way / NC State Employees Combined Campaign workplace giving (designation code 2041).
5. In-Kind Donations: Non-perishable food donations to the Food Pantry (sourced from Second Harvest Food Bank), as well as donated services, products, and professional skills (haircuts, event planning, etc.) contributed by volunteers and community members.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

AIDS Care Service provides integrated HIV/AIDS social services to low-income individuals and families in Forsyth County and surrounding North Carolina counties, delivered entirely free of charge. Its service portfolio combines round-the-clock residential care (Holly Haven Family Care Home), housing placement and emergency housing assistance, food pantry distribution, medical case management, peer support groups, day programs, and Latino-focused culturally competent services. Programs are funded through individual donations, foundation and corporate grants, federal Ryan White funding, and signature fundraising events.

Product overview

AIDS Care Service operates as a nonprofit organization offering a coordinated portfolio of social service programs for individuals and families affected by HIV/AIDS. The core service offerings include Holly Haven Family Care Home (round-the-clock residential care), the Housing Program (temporary and permanent housing assistance), Medical Case Management, the ACS Choice Food Pantry, Positive Action Club (peer support groups), Day Activities Program, and outreach services. Specialized programs serve the Latino community through the Latino Client Health Education Program and AMiGOS volunteer training program. The organization also operates Ryan White HIV Case Management and Back to Basics life skills training. Fundraising programs include Dining with Friends and I Said RED! events. The portfolio is unified by a mission to help people living with HIV improve their quality of life through integrated housing, healthcare access, nutrition, and emotional support services.

Differentiator

Problem solved

Functional benefit

Brands

• Holly Haven Family Care Home: Round-the-clock residential care facility for persons living with advanced HIV disease, offering meals, activities, medication administration, housekeeping, and personal care.
• ACS Choice Food Pantry
• Dining with Friends
• I Said RED!

Products and services

• Holly Haven Family Care Home Round-the-clock residential family-style care home providing meals, activities, medication administration, housekeeping, and personal care for persons living with advanced HIV disease. Free of charge to eligible clients in Forsyth County and surrounding counties.
• Housing Program Temporary housing for up to five families at Horseshoe Apartments, permanent housing placement coordination, emergency housing assistance for rent and utilities, and MAC AIDS Fund-supported housing deposits and first month's rent for eligible clients.
• Medical Case Management Case management services helping HIV-positive clients gain access to primary healthcare and medications, linking them to a broad range of health and social services, with Spanish-language support available and patient education for self-care.
• ACS Choice Food Pantry Free grocery and hygiene product distribution program that empowers low-income HIV-positive households to choose their own food monthly, with nutritional information and recipes for healthy living. Food is sourced from Second Harvest Food Bank.
• Positive Action Club Safe and confidential peer support groups led by professional therapists for HIV-positive individuals, including separate groups for HIV+ women, HIV+ men, and family/friends/caregivers. Meetings offered 5-6 days per week with flexible hours; transportation and snacks provided.
• Day Activities Program Daytime program providing mutual support, affirmation, nutritious hot meals, and meaningful activities for low-income HIV-positive adults at risk of isolation and depression.
• Latino Client Health Education Program Culturally appropriate health education and support services for Spanish-speaking HIV-positive individuals, including prevention information, medication adherence, and referrals to social services.
• AMiGOS Program Recruits and trains Latino volunteers as lay health educators to disseminate AIDS prevention messages and provide support services for HIV-affected people and families.
• Ryan White HIV Case Management Case management services by native Spanish-speaking professionals serving the Latino population and general population with culturally sensitive support, funded through the federal Ryan White Program.
• Back to Basics Home visits, phone interviews, and life skills training for housing clients to support HIV-positive and AIDS-affected people and families with information and referrals.
• Outreach Program Home and hospital visits providing emotional support, referrals, and outreach to HIV-positive individuals and families who may have fallen through the cracks of the system.
• Dining with Friends Signature community fundraising event where supporters host private dinner parties and gatherings with friends, family, and colleagues to raise funds for AIDS Care Service programs.
• I Said RED! Signature Valentine's Day fundraising event where friends hold potluck parties serving red food and drinks while collecting donations to support ACS.

Quantifiable outcome

• 5.1 families kept in their homes for every $1,000 spent on emergency housing financial assistance
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• National Minority AIDS Council (NMAC)minorStrategic or Co-development PartnerListed as a partner organization providing advocacy resources. ACS encourages supporters to connect through NMAC’s Public Policy Website for policy issues impacting those living with HIV and AIDS, including the Ryan White Care Act Reauthorization.
• AIDS Memorial Garden at TanglewoodminorStrategic or Co-development PartnerListed as a community partner organization.
• Dewey’s BakerycoreGTM or Marketing PartnerExclusive Dessert Sponsor of the 2016 Dining with Friends Dewey’s Dessert Finale. Provides all desserts for the grand finale event free of charge.
• Millennium Center / SpeakeasyminorGTM or Marketing PartnerVenue partner for the Dining with Friends 2016 grand finale event. Hosted the Dewey’s Dessert Finale at the Speakeasy at the Millennium Center, 101 W. Fifth Street, Winston-Salem.
• Wake Forest UniversityminorStrategic or Co-development PartnerListed as a generous sponsor of AIDS Care Service along with HanesBrands and MedExpress Pharmacy. Wake Forest University also participates through student volunteers (e.g., Writing for a Social Purpose class), campus groups (GSSA), and Campus Kitchen program.
• Forsyth County Public Health DepartmentcoreStrategic or Co-development PartnerACS participates in the P.O.S.S.E. prevention collaborative with the Forsyth County Public Health Department, local universities, and social service providers to eliminate spread of STDs through education and testing. Meets monthly at the Health Department.
• Second Harvest Food BankcoreStrategic or Co-development PartnerFood for the ACS Choice Food Pantry is sourced from the Second Harvest Food Bank. ACS staff note that both Second Harvest and pantry staff work to ensure food quality and safety.
• Krispy Kreme DoughnutsminorGTM or Marketing PartnerListed among community business partners on the Partners page.
• Winston-Salem State University and Forsyth Technical Community CollegeminorStrategic or Co-development PartnerListed as community partners. ACS conducts educational presentations at local universities and colleges. Students from these institutions volunteer with ACS.
• Knollwood Baptist ChurchminorStrategic or Co-development PartnerACS was conceived in 1991 in the basement of Knollwood Baptist Church. This represents the founding origin of the organization and ongoing faith community support.

Scale indicators11 records

Recent moves12 records

Expansion highlights4 records

Broad incumbents

• AID Atlanta: One of the largest community-based ASOs in the Southeast, providing HIV primary care, housing, case management, and prevention across metro Atlanta. Operates the same integrated HIV services model as AIDS Care Service but at significantly greater scale and geographic reach.
• NASTAD: National Association of State and Territorial AIDS Directors — a national association representing HIV/AIDS program directors. Operates one tier above community-based ASOs like AIDS Care Service but is a key national reference point for the HIV service infrastructure in which ACS operates.
• National Minority AIDS Council (NMAC): National advocacy and capacity-building organization for AIDS service organizations serving communities of color. ACS is an organizational member and partner of NMAC; comparable in mission focus on HIV in minority communities but operates at the national policy/advocacy tier.

Direct peers

• Triad Health Project: Community-based AIDS service organization serving Greensboro and the broader Piedmont Triad region of North Carolina. Provides HIV case management, housing assistance, food pantry, and prevention education — directly comparable services and overlapping geography to AIDS Care Service.
• Regional AIDS Interfaith Network (RAIN): Charlotte-based ASO serving the Charlotte region of North Carolina with HIV/AIDS case management, housing support, and faith-community partnerships. Operates the same integrated HIV services model as AIDS Care Service in a different NC region.
• Western North Carolina AIDS Project (WNCAP): Asheville-based ASO providing HIV/AIDS case management, housing, food pantry, and prevention services across western North Carolina. Operates as a regional Ryan White provider with a comparable integrated service model.
• Piedmont Health Services: Federally Qualified Health Center network serving underserved populations across central North Carolina, including HIV-positive patients. Comparable mission of providing accessible healthcare to low-income and minority communities, though broader in scope than ACS.
• Alliance of AIDS Services - Carolina: Raleigh-based ASO providing HIV case management, housing, food assistance, and prevention services across central North Carolina. Closely comparable in mission, service portfolio, and 501(c)(3) nonprofit structure.

Others

• Second Harvest Food Bank of Northwest NC: Food bank serving northwest North Carolina including Winston-Salem/Forsyth County. ACS sources food for its ACS Choice Food Pantry from Second Harvest, making it a critical upstream supplier and ecosystem partner rather than a direct peer.

Regional players

• Catawba Care: HIV/AIDS service organization based in Rock Hill, South Carolina, providing medical case management, housing, and support services across the SC Piedmont. Comparable integrated HIV services model in an adjacent Carolinas geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/aids-care-service

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about AIDS Service