What Community EMS does

Community EMS, Inc. is a 501(c)(3) nonprofit emergency medical services organization incorporated in the State of Texas in 1979 and headquartered in Hondo, Texas. The organization delivers out-of-hospital medical care, ambulance transportation, and community health programs to the residents of Hondo, Medina County, and the broader South Texas region, with a stated ability to respond anywhere in the region within 60 minutes. Its operational mission centers on a "patient first" approach, and it operates six integrated service lines: 911 emergency response, Critical Care Transportation (advanced life support transport), Non-Emergency Transportation (scheduled inter-facility transfers), Community Outreach and Education (public health and emergency preparedness programming), Event Support (on-site medical standby), and Inter-Agency Support (mutual aid and coordination with regional emergency responders).

Community EMS was founded through the coordinated efforts of community volunteers, local businesses, government leaders, and citizens, and that community-embedded origin continues to define its identity and stakeholder relationships. Distribution is anchored in the local 911 dispatch system serving Medina County, supplemented by direct contracts with hospitals, clinics, healthcare facilities, and government entities for critical care transport, non-emergency transport, and event standby. As a nonprofit EMS provider, revenue mechanics are not publicly disclosed but are typical of the sector — generated through insurance reimbursement, Medicare/Medicaid billing, healthcare facility and government contracts, community donations, and grant funding.

The technology footprint of the organization is minimal and primarily administrative: a corporate website (communityems.net) providing company information, a contact form tied to general inquiries and a dispatch phone line, and a careers page with PDF resume upload functionality for recruiting emergency-medicine professionals. There is no evidence of a digital product platform, mobile application, public API, or proprietary software system; the underlying "technology" of the service is operational — trained EMS personnel, ambulance fleet, dispatch coordination, and clinical protocols — rather than software-driven. Geographic reach remains regional and concentrated within South Texas, with no stated national or international footprint.

Name

Community EMS

Legal name

Community EMS, Inc.

Website

https://communityems.net

Company type

Private

Founded year

1979

Operating status

Operating

Short description

Community EMS is a Texas 501(c)(3) nonprofit founded in 1979 that provides 911 emergency response, critical care and non-emergency ambulance transportation, community outreach, event standby, and inter-agency support to residents of Hondo, Medina County, and the broader South Texas region.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC)

akta.pro secondary industries

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Emergency medical services
• Ambulance transportation
• Critical care transport
• Non-emergency medical transport
• 911 response services

Headquarters

HQ city

Hondo

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Distribution channels3 records

Marketing channels3 records

Core offering

Community EMS is a 501(c)(3) nonprofit emergency medical services provider that delivers out-of-hospital medical care, ambulance transportation, and emergency response to the citizens of Hondo and Medina County in South Texas. Services include 911 emergency response, critical care transport, non-emergency transportation, on-site event medical coverage, inter-agency coordination support, and community outreach and education programs.

Product overview

Community EMS is a 501(c)(3) emergency medical services organization providing a comprehensive suite of out-of-hospital medical care and transportation services. The company operates as a single integrated service offering rather than a software platform. Its portfolio consists of six interconnected service lines: 911 Emergency Response (the primary emergency response capability), Critical Care Transportation (advanced medical transport), Non-Emergency Transportation (scheduled patient transfers), Community Outreach and Education (public health programs), Event Support (on-site medical coverage), and Inter-Agency Support (regional emergency coordination). Together, these services deliver complete emergency and medical transport coverage to Hondo and Medina County, with a stated response capability within 60 minutes throughout the service region.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Response Services
• Critical Care Transportation
• Non-Emergency Transportation
• Event Support
• Inter-Agency Support
• Community Outreach and Education

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• American Medical Response (AMR): National for-profit EMS and medical transportation provider. Operates 911 response, interfacility, and critical care transport across the U.S., including Texas. Comparable offering to Community EMS but at much larger, multi-state scale.
• Acadian Ambulance Service: One of the largest private ambulance and EMS operators in the U.S., headquartered in Louisiana with Texas operations. Directly comparable as an EMS and medical transport provider, though vastly larger and multi-state rather than a single county nonprofit.
• Falck USA: International EMS and ambulance services company with U.S. operations. Comparable as a private EMS and medical transport operator with 911, critical care, and interfacility services, though operating at significantly larger scale than Community EMS.

Direct peers

• MedStar Mobile Healthcare: Public utility model EMS authority serving Fort Worth and surrounding Tarrant County, Texas. Closely comparable mission-driven EMS provider operating 911 response, critical care, and community paramedicine in a defined Texas region.

Regional players

• Houston Fire Department EMS: Large municipal fire-based EMS provider serving the City of Houston, Texas. Comparable as a 911/public EMS agency, but operates in a major metro rather than a rural county.
• San Antonio Fire Department EMS: Municipal fire-based EMS provider serving the San Antonio metro area, adjacent to Community EMS's South Texas service region. Comparable as a 911/public EMS model, but at urban metro scale.

Emerging players

• Air Evac Lifeteam: Air ambulance and critical care transport provider operating across rural Texas and the broader U.S. Comparable in delivering critical care transport to underserved areas, but focused on rotor-wing air medical rather than ground ambulance services.

Others

• Texas EMS Alliance: Texas-based nonprofit industry association supporting EMS providers across the state. Comparable as a peer ecosystem organization for nonprofit and community EMS providers like Community EMS.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/CommunityEMSInc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community EMS