Zorbas Group

What Zorbas Group does

Zorbas Group (legal entity A. Zorbas & Sons Ltd / Α. Ζορπάς & Υιοί Λτδ) is a privately held, family-owned Cypriot food and beverage company founded in 1975 in Athienou, Larnaca, and now headquartered in Strovolos, Nicosia. The group operates a vertically integrated multi-brand portfolio spanning retail bakeries (Zorbas Bakeries with 100+ points of sale across Cyprus), confectioneries (Pralina Confectioneries), coffee shops (Coffee Berry with 70+ locations), and a diversified restaurant portfolio including Pralina Experience (fine dining Mediterranean on Stasikratous, Nicosia), Pinolo (Italian), Cooknook (gastronomic delicatessen), Kayak, Akai, and Mageirio. The company employs 3,000+ people and runs three production units anchored by a 40,000m² manufacturing plant in Nicosia that holds BRC Grade A, IFS Higher Level, ISO 22000, ISO 9001, SQMS/AIB, and HALAL certifications.

The core operating technology is industrial food manufacturing combined with multi-format retail and hospitality delivery: a centralized plant produces fresh and frozen bakery products with extended shelf life — using local Cypriot ingredients such as haloumi, olive, spinach, and almond — that supply both company-owned retail and external B2B customers. The certifications function as the technical gatekeeper enabling supply to enterprise foodservice operators and export into regulated international markets.

Zorbas Group's business model combines four revenue streams: (1) direct-to-consumer retail through company-owned bakeries, confectioneries, coffee shops, and restaurants in Cyprus; (2) B2B foodservice supply to enterprise operators including McDonald's Cyprus, Hilton Cyprus, and Lidl Cyprus; (3) international wholesale distribution of frozen bakery products through Costco in Canada, Australia, and America, plus other distributors across Europe, Asia, Australia, and the Middle East; and (4) franchise/licensed operations of The French Workshop brand in New York, operated in partnership with the Pantelatos family across five locations (Queens 2015, Garden City 2018, South Oyster Bay 2021, Wantagh 2023, Astoria 2025). The group also runs branded loyalty programs (my Bakery Club, my Sweet Experience, my JOY), a click-and-pick pre-order service, and a direct delivery service for Cypriot consumers.

Name

Zorbas Group

Legal name

A. Zorbas & Sons Ltd

Website

https://zorbasgroup.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Zorbas Group is a privately held Cypriot family food and beverage company founded in 1975, operating 100+ bakery retail points, 70+ Coffee Berry coffee shops, multiple restaurant concepts, and an export division supplying Costco and other distributors across Europe, Canada, America, Asia, Australia, and the Middle East.

Ownership category

akta.pro rank

Product category

Bakery and Confectionery Services

NAICS

Commercial Bakeries (311812), Baked Goods Retailers (445291), Bread and Bakery Product Manufacturing (31181), Frozen Cakes, Pies, and Other Pastries Manufacturing (311813), Bakeries and Tortilla Manufacturing (3118), Retail Bakeries (311811)

SIC

Bakery Products (2050), Retail-Eating Places (5812), Food And Kindred Products (2000)

akta.pro primary industry

Retail Bakeries (Bread & Daily Bakery) (THAFAFAA)

akta.pro secondary industries

Frozen Bakery Products Manufacturing (AFAKAAAF), Bread & Pastry Specialty Stores (CRAHAGAC), Frozen Bakery & Dough Products Wholesale (AFAIAHAD), Ethnic & Regional Bakeries (e.g., Middle Eastern, Asian, Latin) (THAFAFAJ)

Keywords

• Artisan bakery products
• Foodservice distribution
• Specialty coffee retail
• Fine dining restaurants
• Frozen bakery exports

Headquarters

HQ city

Strovolos

HQ country

Cyprus

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Retail Store Sales: Direct sales through company-owned retail bakery and confectionery stores (Zorbas Bakeries, Pralina Confectioneries) and restaurants (Pralina Experience, Pinolo, Cooknook, Kayak)
2. Coffee Shop Operations: Revenue from Coffee Berry coffee shop chain with over 70 locations across Cyprus
3. Franchise Operations (USA): Revenue from The French Workshop franchise operations in New York, USA through partnership with Pantelatos family
4. International Export/Distribution: Export of frozen bakery products to international markets including Europe, Canada, America, Asia, Australia and Middle East
5. Foodservice/B2B Supply: Supply to major foodservice operators including McDonald's Cyprus, Hilton Cyprus, Lidl Cyprus, and Costco international

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Zorbas Group is a Cypriot food and beverage group that manufactures, distributes, and retails bakery, confectionery, and coffee products while operating a portfolio of restaurants, coffee shops, and French-style bakeries. The group runs over 100 points of sale across Cyprus through brands such as Zorbas Bakeries, Pralina Confectioneries, Pralina Experience, Coffee Berry, Cooknook, Pinolo, Kayak, Mageirio, and Akai, and operates The French Workshop bakery concept in New York via a franchise partnership with the Pantelatos family. It also exports frozen bakery products to Europe, Canada, America, Asia, Australia, and the Middle East, and supplies foodservice operators including McDonald's Cyprus, Hilton Cyprus, and Lidl Cyprus.

Product overview

Zorbas Group is a diversified Cypriot hospitality and food group operating primarily in the bakery, confectionery, coffee, and restaurant sectors. The group operates a multi-brand portfolio centered around Zorbas Bakeries (the core retail bakery with 100+ points of sale), Pralina Confectioneries and Pralina Experience (fine dining Mediterranean restaurant), Coffee Berry (leading coffee chain with 70+ locations), The French Workshop (French bakery in Cyprus and New York), Cooknook (gastronomic delicatessen), Pinolo (Italian cuisine), Kayak, Akai Restaurant, Mageirio, and Zorbas Catering. The group also operates loyalty programs (my Bakery Club, my Sweet Experience, my JOY) and exports frozen bakery products internationally. With over 3,000 employees and a 40,000m² manufacturing plant, the group has presence in Cyprus and the United States.

Differentiator

Problem solved

Functional benefit

Brands

• Zorpas: Primary bakery brand with over 100 points of sale across Cyprus.
• Pralina Confectioneries
• Coffee Berry
• Pralina Experience
• Cooknook
• Pinolo
• The French Workshop
• Kayak
• MazI

Products and services

• Zorbas Bakeries Flagship retail bakery brand offering freshly baked goods and over 100 points of sale across Cyprus; serves individual retail customers seeking everyday bakery items.
• Pralina Confectioneries Confectionery shops offering a wide range of premium sweet creations and pastries; serves individual retail customers seeking premium confectionery products.
• Pralina Experience Fine dining Mediterranean restaurant on Stasikratous in Nicosia offering contemporary Mediterranean cuisine with Asian influences and signature sushi; serves individual diners seeking premium dining experiences.
• Coffee Berry Leading coffee shop chain in Cyprus with over 70 locations, evolved from a coffee-to-go concept to an all-day destination offering premium coffee experiences; serves individual coffee consumers.
• The French Workshop Premium French bakery and pastry concept with four locations in New York (Queens, Garden City, South Oyster Bay Street, and Wantagh), offering authentic French savory and sweet bakes, freshly baked bread, pastries, and freshly ground coffee; serves retail customers in the US market.
• Cooknook Specialty food delicatessen in Nicosia offering a gastronomic discovery experience for fine dining enthusiasts; serves individual customers seeking premium gourmet products.
• Pinolo Italian cuisine restaurant operated by Zorbas Group; serves individual diners seeking Italian dining experiences.
• Kayak Quick service restaurant brand operated by Zorbas Group; serves individual customers seeking casual dining.
• my Bakery Club Loyalty program for Zorbas Bakeries customers offering personalized rewards and offers based on shopping preferences and purchase history.
• my Sweet Experience Loyalty program for Pralina customers offering personalized rewards and tailored experiences based on purchase history.
• Zorbas Catering Catering services operated by Zorbas Group for events and corporate functions.
• Zorbas Frozen Bakery Exports International export division supplying frozen bakery products with extended shelf life made with natural ingredients (olive, spinach, almond, apple, and local haloumi cheese) to global markets; serves international retailers and foodservice operators.
• Zorbas x Antonio Bachour Pastry Collaboration New pastry product line developed through an exclusive collaboration with internationally renowned Pastry Chef Antonio Bachour, featuring signature croissants and innovative contemporary pastry concepts; rolled out across Zorbas Bakeries and Pralina Confectioneries locations.

Named customers6 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Antonio BachourcoreStrategic or Co-development Partner · 1 January 2026Exclusive collaboration with internationally renowned Pastry Chef Antonio Bachour for product development and innovation in contemporary pastry. New products will be introduced across Zorbas Bakeries and Pralina Confectioneries, focusing on signature croissants and innovative pastry concepts.
• Pantelatos FamilycoreStrategic or Co-development Partner · 1 January 2023Franchise partnership for The French Workshop brand operations in New York. The Pantelatos family serves as the operational partner for four locations in Queens (2015), Garden City (2018), South Oyster Bay Street (2021), and Wantagh (2023).
• Cyprus Institute of Neurology & Genetics (CING)minorGTM or Marketing Partner · 1 January 2023Educational partnership supporting the MSc Biotechnology program. Zorbas Group signed memorandum of understanding to contribute to enhancing knowledge of young students.
• Goal in Life OrganizationminorGTM or Marketing Partner · 1 January 2017Charitable partnership where Coffee Berry donates €0.30 from each 'Elegant' coffee blend purchase to the organization supporting underprivileged individuals and families.
• Europa Donna CyprusminorGTM or Marketing Partner · 1 January 2016Annual partnership supporting breast cancer awareness through the 'Biscuit of Hope' campaign, running for 8 consecutive years.
• McDonald's CypruscoreStrategic or Co-development PartnerLong-term B2B supply partnership where Zorbas Group supplies bakery products to McDonald's Cyprus locations.
• Hilton CypruscoreStrategic or Co-development PartnerB2B supply partnership for high-quality bakery products to the hotel's food service operations.
• Lidl CypruscoreChannel Partner/ Reseller/ DistributorRetail distribution partnership supplying products to Lidl Cyprus stores.
• Costco (Canada, Australia, America)coreChannel Partner/ Reseller/ DistributorInternational distribution partnership supplying frozen bakery products to Costco warehouses in Canada, Australia, and America.
• MAZI FoundationminorGTM or Marketing PartnerCorporate social responsibility initiative focused on social contribution and community support.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Grupo Bimbo: One of the world's largest bakery manufacturers. Directly comparable in baked goods manufacturing, retail bakery distribution, and B2B supply — but operates at massive global scale vs Zorbas's regional-Cyprus base.
• Starbucks: Global coffee chain leader. Comparable to Coffee Berry's 70+ Cyprus locations — specialty coffee shop chain model — but at vastly larger scale and with deeper international footprint.
• Lavazza: Italian coffee group with branded café chain operations. Comparable to Coffee Berry in coffee retail, and to Zorbas Group's multi-brand F&B strategy that combines product manufacturing with branded retail.

Direct peers

• Europastry: Spanish frozen bakery producer serving retail and foodservice in Europe, Americas and beyond. Comparable in frozen bakery manufacturing, export orientation, and supply to international retail banners (like Zorbas's Costco relationship).
• Costa Coffee: UK-origin coffee chain with strong international franchise model. Comparable to Coffee Berry's branded café expansion, premium coffee positioning, and multi-country retail footprint strategy.
• Banette: French bakery franchise brand specializing in breads and viennoiseries. Comparable in bakery retail model, franchise/partner expansion strategy, and B2B supplying foodservice.
• Aryzta: Swiss-headquartered frozen and fresh bakery group supplying retailers and foodservice globally. Closely matches Zorbas's frozen bakery export business, B2B partnerships with retailers/foodservice, and multi-geography footprint.
• Paul (Groupe Holder): French bakery and patisserie chain with international franchises. Closely comparable to The French Workshop (Zorbas's NY bakery concept) — French bakery & pastry retail with global expansion via franchise/partnership model.
• Le Pain Quotidien: Belgian-origin bakery-café chain with global presence. Comparable premium bakery-café positioning, all-day dining, and international franchise footprint similar to Zorbas's Coffee Berry and The French Workshop brands.

Regional players

• Yemeksepeti / Deliverect-style Mediterranean F&B groups: Regional Mediterranean / Eastern European foodservice and delivery aggregators. Comparable as adjacent players operating in Zorbas's home Eastern Mediterranean market where the group provides its own direct-to-consumer delivery and click-and-pick services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/zorbasgroup
• LinkedInlinkedin.com/company/zorbas-group

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorbas Group