What brookes + hill custom builders does

Brookes + Hill Custom Builders is a privately held, boutique custom home construction firm headquartered in Waltham, Massachusetts, serving ultra-high-net-worth clients across the New England region, including Boston, the North Shore, the South Shore, Cape Cod, and southern New Hampshire. The firm builds bespoke, architecturally complex residences and specialty spaces (kitchens, bathrooms, outdoor living environments, and other high-craftsmanship areas), with a business model centered on a low-volume, high-touch project pipeline where each engagement is individually designed and constructed to client specifications. The company is solely owned by Eric Hill, with Jessica Griffith serving as Principal.

The firm operates a traditional construction model supplemented by a "Beyond the Build" home concierge service line that extends the relationship with clients beyond project completion — covering maintenance, repairs, and post-construction services. Brookes + Hill does not employ a technology- or software-led model; rather, the underlying "platform" is a deep network of trusted architects, designers, subcontractors, and craftspeople assembled over decades, which the firm leverages to deliver complex structural and finish work for discerning residential clients. Revenue mechanics are project-based with no disclosed subscription, recurring SaaS, or unit-pricing component beyond the optional concierge service.

The company is positioned as a relationship-led, craftsmanship-oriented operator in the high-end residential segment rather than a scaled production builder. With no publicly disclosed revenue, customer counts, or financial filings, financial transparency is limited. The boutique scale (estimated 11–50 employees), sole-owner governance, and reliance on Eric Hill's personal brand and network are defining structural features of the business.

Name

brookes + hill custom builders

Legal name

Brookes & Hill Custom Builders Inc.

Website

https://brookesandhill.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Brookes + Hill Custom Builders is a Waltham, MA-based boutique firm that designs and constructs bespoke luxury custom homes and specialty spaces for ultra-high-net-worth clients across New England, with a post-build concierge offering.

Ownership category

akta.pro rank

Product category

Luxury Custom Home Building

NAICS

New Single-Family Housing Construction (except For-Sale Builders) (236115), Residential Remodelers (236118)

SIC

General Bldg Contractors - Residential Bldgs (1520), Operative Builders (1531)

akta.pro primary industry

Custom Home Building (IMAFABAC)

akta.pro secondary industries

Residential Design-Build & Renovation-Integrated Builders (IMAFABAE), Luxury Whole-Home Renovation (High-End Finishes & Custom Build) (HSAPAEAI)

Keywords

• Custom home building
• Luxury residential construction
• Home renovation services
• Historical home restoration
• Home concierge services

Headquarters

HQ city

Waltham

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Others

Revenue model

1. Custom Home Construction: One-time project fees for bespoke luxury residential construction. Each project is individually scoped, priced, and managed from design through completion. Revenue is project-based and non-recurring per client, though repeat client relationships and post-build services generate follow-on revenue.
2. Home Concierge & Management Services: Post-construction recurring and one-time services for existing clients, including home repairs, seasonal maintenance, and special projects (pool construction, renovations, home office remodelling). Provided through the 'Beyond the Build' program as an ongoing relationship extension.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Brookes + Hill Custom Builders is a New England-based custom residential construction firm that designs and builds bespoke luxury homes, including ground-up construction, teardowns with reconstruction, major renovations, and historical restorations. The firm also operates a post-construction 'Beyond the Build' program that delivers ongoing home concierge, maintenance, and special project services for the homes it has built.

Product overview

Brookes + Hill Custom Builders is a custom residential construction company operating as a single integrated service rather than a platform-plus-modules architecture. Their core offering is custom home building, which encompasses ground-up construction, teardowns with reconstruction, major renovations, and historical restorations. They differentiate through their 'Beyond the Build' program, a post-construction home concierge and management service that provides ongoing maintenance, seasonal upkeep, and special project capabilities for clients after move-in. The Beyond the Build service is organized into four sub-services: Home Services (emergency response and routine maintenance), Seasonal Maintenance (HVAC, gutters, windows), Special Projects (pools, kitchens, bathrooms, additions), and Specialty Galleries showcasing completed work in Kitchens, Bathrooms, Specialty Spaces, and Outdoor Living. This layered approach—from initial build through long-term home management—represents their complete service portfolio.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Home Building Full-service bespoke residential construction including ground-up builds, teardowns with reconstruction, major renovations, historical restorations, and complex structural work (concrete, steel, geothermal HVAC, snowmelt, pool construction, basement underpinning) for high-net-worth homeowners across New England.
• Beyond the Build - Home Concierge & Management Services Post-construction home management services for existing clients, including emergency response, routine interior/exterior maintenance, seasonal upkeep (HVAC, gutters, windows, water filters, fireplace, irrigation), and special projects such as pool/pool-house construction, home office remodelling, gyms, bathroom and kitchen renovations, wine cellars, and outdoor living spaces.

Quantifiable outcome

• Strong portfolio of completed luxury custom homes across diverse New England geographies and architectural styles, from coastal to lakefront to urban historical renovations.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Thoughtforms Corporation: Custom home builder also based in the Waltham, Massachusetts area, serving Boston and broader New England with bespoke residential construction and renovations. Direct overlap in geography, client type (affluent homeowners), and project complexity, making it the closest comparable peer.
• S+H Construction: Boston-area custom home builder and remodeler serving affluent clients across Greater Boston with architect-collaborative, design-build projects. Comparable New England geography, client profile, and project complexity, including renovations and ground-up construction.
• BOWA Construction: Middleburg, Virginia-based luxury residential construction and remodeling firm specializing in high-end custom homes for affluent clients. Highly comparable model (craft-led, consultative, architect-referred, complex project expertise) though operating in a different geography.
• Sleeping Dog Properties: Boston-area luxury custom home builder and remodeler serving high-net-worth clients with bespoke single-family construction and high-end renovations. Comparable in target segment, regional footprint, and reliance on architect/designer referrals.
• Windham Builders: New England-based custom home builder focused on architect-designed, energy-efficient and craft-driven luxury residences for affluent clients. Overlaps on target market, regional presence, and reliance on architect partnerships to source projects.
• John Kraemer & Sons: Minnesota-based luxury custom home builder serving high-net-worth families with bespoke, architect-designed residences and complex renovations. Similar craft-driven positioning, premium pricing, and architect-collaborative project delivery, though in a different regional market.
• Frankel Building Group: Houston, Texas-based luxury custom home builder known for architect-driven, design-build residences for high-net-worth clients. Comparable in consultative sales motion, complex project execution, and emphasis on craft and relationships over volume.

Broad incumbents

• Toll Brothers: National luxury homebuilder operating across the U.S. including active New England communities. Overlaps in serving affluent move-up and luxury buyers but competes via production-scale building rather than bespoke single-project delivery, representing a wider-portfolio incumbent rather than a like-for-like rival.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bhcustombuildersinc
• LinkedInlinkedin.com/company/brookes-hill-custom-builders-inc
• Instagraminstagram.com/brookesandhillcustom

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about brookes + hill custom builders