Ville de L'Ancienne-Lorette

What Ville de L'Ancienne-Lorette does

Ville de L'Ancienne-Lorette is an operating municipal government in the Capitale-Nationale region of Quebec, Canada. It serves residents, families, local businesses, seniors, newcomers, and community organizations through urban planning, permits, public works, environmental services, public safety, recreation, culture, taxation, and citizen communications. Governance rests with an elected municipal council rather than a parent company or public equity market.

Digital service delivery centers on the Portail Citoyen launched in October 2024. It consolidates permit and service requests, collection reports, leisure registrations, tax accounts, pet-license management, and email, SMS, and automated-call alerts, while integrating the Voilà and Gestipattes services and the Pando platform delivered by Blanko.

Public funding comes mainly from recurring residential and commercial property taxes, supplemented by user fees for recreation, permits, water, sewer, and waste services. A 2025 agglomeration cost-sharing agreement adds C$3.1 million in annual savings rather than customer revenue. Services are distributed through annual tax billing, in-person municipal facilities, the citizen portal, newsletters, social media, and community locations.

Name

Ville de L'Ancienne-Lorette

Legal name

Ville de L'Ancienne-Lorette

Website

https://lancienne-lorette.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Ville de L'Ancienne-Lorette is a Quebec municipal government serving residents, families, businesses, and community organizations through taxation, permitting, public works, recreation, culture, and digital citizen services across in-person municipal facilities and an online citizen portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Administration of Housing Programs, Urban Planning, and Community Development (9251), Legislative Bodies (92112)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Municipal Tax & Revenue Administration (Local) (BPAIACAD), City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal services
• Public administration
• Urban planning
• Property taxation
• Recreation programs

Headquarters

HQ city

L'ancienne Lorette

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Taxes (Taxes foncières): The primary revenue source for the municipality is residential and commercial property taxation. The city maintains the lowest tax rates in the agglomeration of Quebec.
2. User Fees and Service Charges: Revenue from various user fees including recreation activities, permits, and municipal services such as water, sewer, and waste management.
3. Agglomeration Quote-parts: Following a historic agreement in 2025, the city receives 3.1 M$ in savings annually from the new agglomeration cost-sharing formula.

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Ville de L'Ancienne-Lorette is a municipal government that delivers public administration services to its residents and businesses, including urban planning, permits issuance, public works, recreation programming, library services, and cultural activities. The city funds operations primarily through property taxation and user fees for recreational services, and channels citizen interactions through a digital citizen portal launched in 2024 and in-person service at the Hôtel de Ville.

Product overview

Ville de L'Ancienne-Lorette operates as a municipal government providing digital and in-person services through a unified platform architecture. The core digital offering consists of the municipal website (lancienne-lorette.org) as the primary information hub, supplemented by the Portail Citoyen (citoyen.lancienne-lorette.org) which consolidates transactional services including leisure registrations, permit requests, and alerts. Physical services include Bibliothèque Marie-Victorin (public library under renovation), Aquagym Élise Marcotte (aquatic center), Complexe sportif Bonair (sports complex), and various community facilities. The city communicates through the Infolettre (newsletter) and Journal Le Lorettain (municipal newspaper). The digital infrastructure was modernized with new websites launched in 2023 and a citizen portal in 2024, built on Voilà, Pando, and Gestipattes platforms.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 5% decrease in residential tax account for 2026
• +3 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ville de Québec (City of Quebec)coreStrategic or Co-development Partner · 1 January 2025Historic agreement on agglomeration quote-parts calculation providing 3.1 M$ in annual savings to L'Ancienne-Lorette. Collaboration on Corridor Lorettain construction project linking the cyclist corridor through the Boisé lorettain. Joint flood protection works on the Rivière Lorette.
• Société de Saint-Vincent de Paul (Conférence de L'Ancienne-Lorette)coreStrategic or Co-development Partner · 1 January 2025City invested 480,000$ to relocate the organization to new premises at 1302 rue des Loisirs Est. Organization has supported 40+ families annually for over 55 years through charitable work.
• Caisse populaire Desjardins du Piémont LaurentienminorGTM or Marketing Partner · 1 January 2024Presenting sponsor of Festival Lorettain 2024, supporting community cultural events and activities.
• CIUSSSCN (Centre intégré universitaire de santé et de services sociaux de la Capitale-Nationale)minorStrategic or Co-development Partner · 1 January 2024Partnership to conduct a sociodemographic survey of citizens, in collaboration with local community organizations, to better understand citizen realities and needs.
• OBV de la Capitale (Organisme de bassins versants)minorStrategic or Co-development Partner · 1 January 2024Collaboration on rainwater barrel distribution program to promote environmental conservation and sustainable water practices.
• Polyvalente de L'Ancienne-LoretteminorStrategic or Co-development Partner · 1 January 2024Student volunteers participate in annual riverbank cleanup of Rivière Lorette and water quality sampling activities.
• RTC (Réseau de transport de la Capitale)minorStrategic or Co-development Partner · 1 January 2023Collaboration on ÉquiMobilité social pricing program providing 33% discount on public transit passes for income-eligible citizens.

Scale indicators10 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Ville de Saint-Augustin-de-Desmaures: Neighbouring Quebec agglomeration municipality of comparable suburban character and size; both deliver urban planning, recreation, and tax-funded municipal services to a similar resident base.
• Ville de Boischatel: Small Quebec City-area municipality offering a comparable suite of municipal services (taxation, recreation, urban planning) to a similarly sized suburban population.
• Ville de Shannon: Small municipality within the Quebec metropolitan region delivering the same core municipal services (property tax, permits, recreation, environment) to a comparable resident base.
• Ville de Fossambault-sur-le-Lac: Small Quebec agglomeration municipality with a comparable tax-funded operating model, recreation programming, and resident services portfolio.
• Ville de Lac-Beauport: Affluent Quebec-area municipality operating under a similar municipal-services-and-recreation mandate with a comparable-sized population and tax base.

Regional players

• MRC de La Jacques-Cartier: Regional county municipality that aggregates planning, environmental, and service-delivery functions across municipalities in the same Capitale-Nationale region as L'Ancienne-Lorette.

Broad incumbents

• Ville de Québec: Central agglomeration city that L'Ancienne-Lorette negotiates quote-parts with and shares infrastructure (Corridor Lorettain, flood protection); operates the same municipal functions at much larger scale.
• Ville de Lévis: Larger Quebec-area municipal government offering the same portfolio of tax-funded urban planning, recreation, and citizen services under Quebec's municipal framework.

Others

• Voilà (Cité Idéale): Technology provider whose platform underpins the city's leisure registration and tax-account features inside the Portail Citoyen; an ecosystem enabler rather than a municipal peer.
• Blanko: Digital agency that built the city's modernized website and Pando-based citizen portal; comparable as a municipal digital ecosystem partner rather than a peer municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VilleLAncienneLorette

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de L'Ancienne-Lorette