Pôle Services à la Personne Provence-Alpes-Côte d’Azur

What Pôle Services à la Personne Provence-Alpes-Côte d’Azur does

Pôle Services à la Personne Provence-Alpes-Côte d'Azur (PSP PACA) is a non-profit regional cluster established in 2007 and headquartered in Marseille. It is described as the only cluster in France that brings together sanitary, social, medico-social, and personal services organizations around the construction of care and service pathways in the home. The organization serves home care providers, training bodies, medico-social institutions, and local authorities across all six departments of the PACA region (Alpes-de-Haute-Provence, Alpes-Maritimes, Bouches-du-Rhône, Hautes-Alpes, Var, Vaucluse), with more than 60 member organizations. Its mission is to foster growth and innovation among members and to create and consolidate quality employment in the personal services sector.

PSP PACA does not operate proprietary technology. Its offering consists of coordination services, a training catalog (Catalogue de Formation), thematic projects such as Mut&RH 2.0 (HR and QVCT), the Tutorat 2.0 toolkit, the Ségur du Numérique digital transformation initiative, and Silver économie animation including the Silver Eco Festival. It also publishes methodological guides (QVCT implementation, professional pathway securitization in SAADs) and organizes events such as the Assises Régionales de l'Autonomie. Operational outputs are produced through working groups, webinars, and training sessions delivered to member organizations.

The cluster is funded through membership contributions and public/institutional support from Conseil Régional PACA, ARS PACA, DREETS PACA, Malakoff Humanis, and UNIFORMATION OPCO Cohésion Sociale. Pricing is not applicable to the cluster itself; member organizations set their own service pricing. With 1-10 employees, PSP PACA operates as a lean coordination body whose value lies in network curation, sector representation, and standards-setting rather than direct service delivery.

Name

Pôle Services à la Personne Provence-Alpes-Côte d’Azur

Legal name

Pôle Services à la Personne Provence-Alpes-Côte d'Azur

Website

https://www.psppaca.fr

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

PSP PACA is a non-profit regional cluster in Marseille that coordinates sanitary, social, medico-social, and home care organizations across the six departments of the Provence-Alpes-Côte d'Azur region, delivering training, methodological guides, and sector representation to over 60 member organizations.

Ownership category

akta.pro rank

Headquarters

HQ city

Marseille

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership fees and public funding: The cluster operates as a non-profit association supported by regional government bodies (Conseil Regional PACA, ARS PACA, DREETS PACA) and institutional partners (Malakoff Humanis, UNIFORMATION). Revenue comes from membership contributions and public/private institutional support for cluster activities, training programs, and sector development initiatives.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Pôle Services à la Personne PACA is a non-profit regional cluster that brings together sanitary, social, medico-social, and personal services organizations across the Provence-Alpes-Côte d'Azur region. It sells no consumer products; its core offering is a coordination and sector-development service including a training catalog, thematic projects (Mut&RH 2.0, Tutorat 2.0), Silver economy animation, Ségur du Numérique digital transformation support, methodological guides, and event organization for member organizations.

Product overview

Pôle Services à la Personne PACA is a regional cluster (pole) that brings together sanitary, social, medico-social, and home services organizations in the Provence-Alpes-Côte d'Azur region. It is not a product company but rather a coordination and support organization. Its portfolio consists of coordination services, a training catalog, thematic projects (Mut&RH 2.0, Tutorat 2.0, Silver économie initiatives), methodological guides and publications, and event organization. The organization supports its member organizations in areas including employment, formation, quality approaches, HR initiatives, innovation, and digital transformation (Ségur du Numérique).

Differentiator

Problem solved

Functional benefit

Products and services

• Catalogue de Formation A training catalog offering professional development programs for member organizations, including courses on psychosocial risk prevention, quality approaches, and HR topics.
• Mut&RH 2.0 A project focused on HR and Quality of Life at Work (QVCT) within home care services organizations in the PACA region.
• Tutorat 2.0 A digital toolkit providing keys for modernized tutoring and mentoring practices in home care services, with webinar sessions organized for dissemination.
• Silver économie sector animation An initiative focused on the silver economy, supporting innovation and growth in services for aging populations, including the Silver Eco Festival and related events.
• Ségur du Numérique A digital transformation initiative supporting member organizations in adopting digital tools and practices in healthcare and home services.
• Methodological Guides Various methodological guides published by the cluster, including guides on QVCT implementation, professional career pathway securitization, and quality approaches.

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major, secondary and minor.

• Conseil Régional Provence-Alpes-Côte d'AzurcoreGTM or Marketing PartnerRegional government authority providing financial support and political legitimacy to the cluster. Key institutional backer for regional home care coordination initiatives.
• ARS PACA (Agence Régionale de Santé)coreGTM or Marketing PartnerRegional health agency providing support and alignment with regional health policy priorities for home care and autonomy services.
• DREETS PACA (Direction Régionale de l'Economie, de l'Emploi, du Travail et des Solidarités)coreGTM or Marketing PartnerRegional directorate providing oversight and support for employment, economy, and social solidarity matters affecting the home services sector.
• UNIFORMATION OPCO Cohésion SocialemajorGTM or Marketing PartnerJoint fund operator for social cohesion sector providing support for professional training and development initiatives for home care workers.
• URIOPSS PACAcoreStrategic or Co-development PartnerRegional union of social and medico-social institutions, a key member organization representing and supporting social economy entities in the region.
• Gerontopole SudcoreStrategic or Co-development PartnerSpecialized organization focused on aging and gerontology in southern France, contributing expertise to Silver economy initiatives and elderly care programs.
• HETIS (Haute-Ecole du Travail et de l'Intervention Sociale)secondaryImplementation/ SI/ Consulting PartnerHigher education institution specializing in social work and social intervention, contributing academic expertise and research to the cluster's training and development initiatives.
• Multiple ADMR FederationscoreStrategic or Co-development PartnerNetwork of ADMR (Aide à Domicile en Milieu Rural) federations across multiple departments (Var, Vaucluse, Alpes-de-Haute-Provence, Alpes-Maritimes, Hautes-Alpes, Bouches-du-Rhône) representing one of France's largest home care networks.
• IZYDOMcoreStrategic or Co-development PartnerHome services provider offering comprehensive services including elderly care, disability support, childcare, housekeeping, and administrative assistance. State-approved provider offering 50% tax credits.
• AGAFPAcoreStrategic or Co-development PartnerNon-profit association founded in 1977 providing home help services, nursing care, meal delivery, and senior residence options. Key member providing comprehensive home care services.
• Combo (ex Inter-Made)secondaryStrategic or Co-development PartnerOrganization launching the Size Up program for social entrepreneurs, with the cluster facilitating member participation in impact evaluation programs.
• CCI Nice Côte d'AzurminorStrategic or Co-development PartnerChamber of commerce organizing webinars on AI and Silver economy topics, with the cluster participating in knowledge-sharing initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ADMR (Aide à Domicile en Milieu Rural): National federation of home-care providers in France; PSP PACA's membership already includes multiple ADMR departmental federations, making it a directly comparable organizational counterpart operating across the same home-care mission at national scale.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): National federation representing home-help and home-care organizations in France; comparable to PSP PACA as a coordinating/advocacy body for personal-services providers, but operating at national level across member associations.
• UNIOPSS (Union Nationale Interfédérale des Œuvres et Organismes Privés Sanitaires et Sociaux): National umbrella for private non-profit social and medico-social organizations; PSP PACA works with the PACA branch (URIOPSS PACA) and shares the same coordination, representation, and capacity-building mission at the social-services sector level.
• FESP (Fédération des Entreprises de Services à la Personne): Federation of personal-services companies in France; comparable to PSP PACA as a sectoral coordinating body for personal-services providers, with overlap in training, quality, and policy advocacy roles.
• URIOPSS PACA & Corse: Regional branch of UNIOPSS for PACA; already a core strategic partner of PSP PACA and directly comparable as a regional coordination body for social and medico-social institutions in the same territory.
• Gérontopôle Sud: Regional organization specialized in aging and gerontology in southern France; already a core partner of PSP PACA and comparable as a regional ecosystem actor focused on the silver economy and elderly care pathways.

Broad incumbents

• SYNERPA (Syndicat National des Établissements et Résidences Privés pour Personnes Âgées): National professional union for private medico-social establishments serving elderly individuals; comparable to PSP PACA in serving the autonomy and silver-economy space, but focused on residential rather than home-based services.
• Croix-Rouge Française: Large French humanitarian organization operating personal-services, home-help, and medico-social activities nationally; comparable as a broad incumbent in the social-services ecosystem that PSP PACA's members operate within.

Regional players

• France Assos Santé PACA: Regional delegation of the national federation representing users of the healthcare and social-services system; comparable to PSP PACA as a regional coordination/advocacy actor in the social-health space, though focused on user representation rather than provider coordination.

Others

• CCAS de Marseille: Municipal social action center of Marseille; comparable as a public actor delivering and coordinating personal and social services in the PACA region, providing an alternative institutional channel for the same end-beneficiaries served by PSP PACA members.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCXzgVn5Hn0J14fzwIa5giHQ
• LinkedInlinkedin.com/company/psppaca

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Pôle Services à la Personne Provence-Alpes-Côte d’Azur