Haven of Hope

What Haven of Hope does

Haven of Hope is a privately funded 501(c)(3) nonprofit resource center headquartered at 1101 W 7th Ave in Denver, Colorado, serving individuals experiencing homelessness or at risk of homelessness in the Denver community. Established in 1998 by two secular Franciscan brothers, the organization provides a low-barrier, dignity-centered suite of services including meals, private showers, laundry, clothing pantry, phone and internet access, mail services, hygiene kits, and on-site healthcare offerings (eye clinic, dental, mental health counseling, and HIV/Hep C testing). It has no proprietary technology platform; service delivery is in-person at a combined ~11,700 sq. ft. of facility space (a 5,700 sq. ft. main building opened in 2007 and a 6,000 sq. ft. addition completed in 2017), with the website and DonorPerfect-based donation forms as the primary digital touchpoints. The flagship Fresh Tracks program, launched in January 2020, organizes services into a three-phase model (Relief, Rehabilitation, Development) with sub-programs (Fresh Steps, L.Y.N Project, Worthy) targeting long-term self-sufficiency outcomes.

The organization is governed by a board of directors chaired by Matt Zeman and led operationally by Executive Director Ondrea Trahan, with a small staff of 11-50 including a Director of Development, Clinical LPCC, Operations Manager, Facility Manager, Kitchen Manager, and Volunteer Coordinator. It has no equity funding, no parent company, and no disclosed annual budget; all operating capital is sourced from private donations, corporate sponsors, foundation grants (e.g., Caring for Denver Foundation, 2025), and event-driven fundraising. The 2021 acquisition of an adjacent facility for the planned Fresh Tracks Center represents the most recent significant capacity-expansion move. Distribution is direct and single-site: services are delivered free of charge on weekdays at the Denver facility, with no eligibility verification required. Additional revenue channels include the Hope Store (a donated-goods retail operation) and a vehicle donation program operated in partnership with Driven 2 Donate, in which Haven of Hope retains 80% of net proceeds.

Name

Haven of Hope

Legal name

Haven of Hope

Website

https://thoh.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Haven of Hope is a privately funded Denver-based 501(c)(3) nonprofit resource center serving individuals experiencing or at risk of homelessness with meals, showers, clothing, counseling, and the Fresh Tracks self-sufficiency program, funded entirely by donations, grants, and events.

Ownership category

akta.pro rank

Product category

Homeless and Social Services

NAICS

Community Housing Services (62422), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Homeless resource center
• Social services nonprofit
• Community meal program
• Case management services
• Recovery support program

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: Haven of Hope is fully funded by private donations from individuals, organizations, and corporate sponsors. As a 501c3 nonprofit, all contributions are tax-deductible. The organization cannot provide services without the generosity of donors.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Haven of Hope is a privately funded 501(c)(3) nonprofit resource center that provides low-barrier services to individuals experiencing homelessness or those at risk in Denver, Colorado. Its core offerings bundle daily basic-needs services (meals, showers, laundry, clothing pantry, phone/internet, mail, hygiene kits), an ancillary health-and-wellness suite (dental, eye clinic, mental health, physical therapy, HIV/Hep C testing), and a structured three-phase Fresh Tracks program (Relief, Rehabilitation, Development) for guests pursuing self-sufficiency. The organization is funded entirely by donations, sponsorships, and grants.

Product overview

Haven of Hope operates as a privately funded 501c3 resource center for those experiencing homelessness or at risk in Denver, Colorado. The organization offers a comprehensive suite of services organized into Primary Services (meals, counseling, showers, laundry, phone/internet, clothing pantry), Ancillary Services (healthcare, dental, eye care, haircuts, testing), and the Fresh Tracks Program—a structured three-phase program (Relief, Rehabilitation, Development) designed to help individuals regain dignity and self-sufficiency. Additional offerings include a Hope Store clothing bank and a vehicle donation program. The organization does not require proof of income or housing status, maintaining a low-barrier approach.

Differentiator

Problem solved

Functional benefit

Brands

• Fresh Tracks: A program developed to support individuals experiencing homelessness to regain dignity and self-sufficiency, helping them have a positive impact in society again. The approach is dignifying, hope-restoring, and relationally based, focusing on restoring four foundational relationships: with God, with self, with others, and with the rest of creation.

Products and services

• Primary Services Daily core services delivered at the Denver resource center, including breakfast, hot lunch, and sack meals, community resources, counseling and case management, food boxes, private showers, laundry, phone service, wireless internet, clothing pantry, mail and document safe-keeping, and hygiene kits. Provided free of charge to guests.
• Ancillary Services Specialized health and wellness services accessed by guests on-site, including Regis PT & Wound Care, Regis Occupational Therapy, Deserving Dental, Stout Street Mobile Clinic, Eye Clinic, Hair Cuts, Medicaid Representative, and HIV/Hep C testing clinic.
• Fresh Tracks Program A holistic, three-phase program supporting individuals experiencing homelessness to regain dignity and self-sufficiency. Phases include Relief (primary and ancillary services), Rehabilitation (addiction support, recovery support, mental health services), and Development (Fresh Tracks, Fresh Steps, L.Y.N Project, Worthy).
• Outreach Court Community court program providing outreach services to guests.
• Hope Store Clothing bank and retail store offering donated clothing and goods to guests in need. Often referred to by guests as the 'Nordstrom of clothing banks' for the quality of donations.
• Vehicle Donation Program Partnership with Driven 2 Donate (created by Step Denver, a 501c3) enabling donors to contribute vehicles (cars, boats, motorcycles, trucks, RVs) with free towing and tax-deductible benefits. Haven of Hope receives 80% of net proceeds and 20% supports Step Denver's mission.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Driven 2 DonatecoreGTM or Marketing PartnerHaven of Hope partners with Driven 2 Donate (created by Step Denver, a 501c3) to facilitate vehicle donations. Haven of Hope receives 80% of net proceeds from vehicle donations while 20% supports Step Denver's mission. Driven 2 Donate handles all documentation and legal details associated with vehicle donations. Free towing is provided for donated vehicles.
• Step DenverminorGTM or Marketing PartnerStep Denver created Driven 2 Donate, the vehicle donation program partner. Step Denver gives men with nowhere else to turn the opportunity to overcome addiction through sobriety, work, accountability, and community. Haven of Hope's vehicle donation partnership provides 20% of net proceeds to support Step Denver's mission.

Scale indicators5 records

Recent moves11 records

Expansion highlights4 records

Direct peers

• Step Denver: Denver nonprofit offering long-term sober living and workforce development for men overcoming addiction, with structured phased programming. Comparable through its multi-phase self-sufficiency model and as a current partner of Haven of Hope via Driven 2 Donate.
• Urban Peak: Denver nonprofit serving youth ages 15-24 experiencing homelessness or at risk, with shelter, housing, education, employment, and case management. Comparable Denver-based peer with phased self-sufficiency model.
• Denver Rescue Mission: Denver's largest homeless services nonprofit, providing emergency shelter, meals, recovery programs, and transitional housing. Directly comparable as a Denver-based resource center for people experiencing homelessness with multi-phase self-sufficiency programming.
• St. Francis Center: Denver nonprofit offering day services (meals, showers, mail, case management), shelter, and housing programs for people experiencing homelessness. Highly comparable as a low-barrier day center with pathways to permanent housing.
• Catholic Charities Denver: Regional Catholic Charities affiliate providing emergency services, shelter, housing, case management, and self-sufficiency programs across the Denver metro. Comparable as a comprehensive services and case management provider.
• Gathering Place: Denver day center serving women, children, and transgender individuals experiencing homelessness or poverty, with meals, showers, case management, and self-sufficiency programming. Highly comparable as a Denver day resource center with low-barrier access.

Others

• National Coalition for the Homeless: National advocacy and research organization advancing policy and public education on homelessness. Comparable as a sector-shaping nonprofit adjacent to direct service providers like Haven of Hope.
• Mile High United Way: Denver-area United Way affiliate that funds and coordinates a network of homelessness and human services nonprofits. Comparable as a funder/convener of the same nonprofit ecosystem Haven of Hope operates within.

Broad incumbents

• Salvation Army Denver Metro: Denver-area branch operating emergency shelter, transitional housing, food programs, and case management. Comparable as a multi-service homeless resource provider with longer hours and broader program scope.
• Volunteers of America Colorado: Statewide branch of national VOA, operating multiple programs including supportive housing, veterans services, and family services. Comparable as a homelessness and supportive services operator with broader scope and resources.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thohdenver
• LinkedInlinkedin.com/company/haven-of-hope-in-denver
• Instagraminstagram.com/havenofhopeindenver

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven of Hope