What Quality Mentor does

Quality Mentor (legally The Office Mentor B.V.) is a Dutch B2B training provider founded in 2010 by Maurice Reijmer and headquartered in Nieuwkoop, Netherlands. The company addresses a recurring enterprise IT problem: organizations purchase Microsoft 365 licenses but employees use only a fraction of available features. Quality Mentor delivers training on Microsoft 365 applications, Security Awareness (DIEV), and AI tools (Microsoft Copilot and ChatGPT) for Dutch organizations, with 127,000+ course participants trained since inception. Its primary customer segments are mid-market and enterprise organizations that have deployed Microsoft 365, Dutch ICT service providers who resell training through the Business Partner program, and organizations with compliance-driven Security Awareness or GDPR (AVG) requirements.

The company's core product is the 5MOT (5 Minutes Online Training) platform — a proprietary micro-learning video system containing 750+ videos across 26 titles and 2,000+ minutes of Dutch-language content covering Outlook, Teams, Word, Excel, PowerPoint, OneDrive, OneNote, SharePoint, Forms, and the broader Microsoft 365 suite. Content is delivered via a web-based LMS with SSO access. Adjacent products include the Kennistest (a knowledge assessment tool with 1,000+ questions that generates individual and organizational gap reports), DIEV Security Awareness training, and Copilot M365 training. In-Company classroom training is delivered by 15 Microsoft-certified trainers/consultants at customer sites, including intake, certification, evaluation reporting, and 60 days of post-training email helpdesk support.

Quality Mentor generates revenue through three primary streams: (1) 12-month subscription access to 5MOT online training, sold per seat or as an organizational license; (2) quote-based In-Company training engagements; and (3) channel revenue from its Business Partner program, where more than 200 ICT service providers resell or white-label the training to their own customers. All distribution is concentrated in the Netherlands/Dutch-speaking market. The company is privately held by its founder, with no external investors or funding rounds disclosed.

Name

Quality Mentor

Legal name

The Office Mentor B.V.

Website

https://qualitymentor.nl

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Quality Mentor is a Dutch B2B training provider delivering Microsoft 365, Security Awareness, and AI/Copilot training through its 5MOT micro-learning video platform (750+ videos, 26 titles) and In-Company classroom programs. It serves Dutch organizations and ICT resellers, distributing via a network of 200+ Business Partners.

Ownership category

akta.pro rank

Product category

Microsoft 365 Training Services

NAICS

Computer Training (611420), Professional and Management Development Training (611430)

SIC

Services-Educational Services (8200)

akta.pro primary industry

IT Support & End-User Computing (Helpdesk, Desktop, M365/Google Workspace) (EDABAFAN)

akta.pro secondary industries

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching) (BPAEANAN), Information Technology & Software (EDAAAPAB)

Keywords

• Microsoft 365 training
• Online learning platform
• Security awareness training
• In-company training
• AI productivity training

Headquarters

HQ city

Nieuwkoop

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Online Training Video Subscriptions (5MOT): Per-seat or organizational license for 12 months (1 year) of unlimited access to 750+ online training videos. Sold as individual titles or bundled portfolio. Customers receive ongoing updates as Microsoft changes applications.
2. In-Company Classroom Training: Custom on-site training delivered by certified trainers/consultants at the customer's location. Includes pre-training intake, custom content alignment, participation certificate, and evaluation reporting. Pricing is quote-based per engagement.
3. Knowledge Assessment (Kennistest): Diagnostic knowledge test sold to organizations to measure current skill levels against expected norms. Results drive custom training plans and organizational reports. Can be purchased standalone or bundled with training programs.
4. Business Partner Program: ICT service providers become Business Partners to resell or distribute Quality Mentor training to their end customers. Partners receive unlimited 1-year access to training materials to deploy to multiple clients. Revenue flows through partner purchases rather than direct customer sales.

Pricing tiers

Go-to-market motion4 records

Distribution channels3 records

Marketing channels6 records

Core offering

Quality Mentor develops and delivers short-form (5-minute) online video training for the Microsoft 365 application suite, Security Awareness (DIEV) and AI tools (ChatGPT and Microsoft Copilot M365) through its proprietary 5MOT (5 Minutes Online Training) platform. The portfolio comprises 26 titles, 750+ training videos and 2,000+ minutes of Dutch-language content, sold as 12-month unlimited-access subscriptions to individuals and organizations. The company also delivers custom In-Company classroom training on customer sites through 15 Microsoft-certified trainers and provides the Kennistest knowledge-assessment tool to identify skill gaps before training investment.

Product overview

Quality Mentor offers a unified e-learning platform centered on the 5MOT (5 Minutes Online Training) system, which is the core product combining short video-based training modules with a knowledge assessment tool and in-company training services. The portfolio includes 26 Microsoft 365 application training titles (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, OneNote, SharePoint, Forms, M365), specialized DIEV security awareness training, and Copilot M365 AI training. Customers can purchase individual training titles, the complete 5MOT bundle, or engage through the Business Partner program. The Kennistest knowledge assessment tool works alongside the training offerings to identify skill gaps and recommend relevant courses.

Differentiator

Problem solved

Functional benefit

Products and services

• 5 Minutes Online Training (5MOT) Proprietary web-based eLearning platform delivering 26 titles, 750+ short 5-minute training videos and 2,000+ minutes of Dutch-language content covering Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, OneNote, SharePoint, Forms, M365), Security Awareness (DIEV), ChatGPT and Microsoft Copilot M365. Licensed as 12-month unlimited-access subscriptions per seat or per organization, accessible via SSO on any device, with content continuously updated as Microsoft changes its applications.
• In-Company Training Custom classroom training delivered at the customer's own location by Quality Mentor's 15 Microsoft-certified trainers/consultants. Covers Microsoft 365 applications (Outlook Turbo, Excel, Power BI, Teams, etc.) and is tailored to the customer's needs through a pre-training intake. Each engagement includes a participation certificate, evaluation/reporting, and 60 days of free email helpdesk support after the training.
• Kennistest Knowledge Assessment A knowledge analysis and skill-gap diagnostic tool with 1,000+ questions and assignments covering 14 Microsoft application titles. Produces individual reports identifying personal knowledge gaps and skill levels, dynamically generates personalized training recommendations, and provides aggregate organizational-level reporting to inform training investment decisions. Purchasable standalone or as a bundle with the 5MOT training portfolio.
• DIEV Security Awareness Training Security awareness training program branded DIEV (Data Informatie Eindgebruiker Veiligheidstraining) — the "Human Firewall" — that trains employees to recognize cybercriminals, phishing attempts and social-engineering attacks. Includes ongoing test actions to maintain employee alertness over time and supports organizations in meeting GDPR/AVG information-security training obligations.
• Copilot M365 Training Training content specifically focused on Microsoft Copilot for M365, teaching users AI basics and how to leverage Copilot for generating text, managing emails, analyzing spreadsheets, creating presentations and optimizing Teams workflows. Targets organizations beginning to deploy or already using Microsoft Copilot who need to build AI literacy and practical Copilot usage skills across their workforce.

Quantifiable outcome

• 127,000+ satisfied course participants trained
• +5 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• ICT WaarborgcoreGTM or Marketing PartnerQuality Mentor is a Business Partner of ICT Waarborg, a Dutch ICT quality assurance organization. This partnership provides credibility and market positioning within the Dutch ICT services ecosystem.
• Asista B.V.coreChannel Partner/ Reseller/ DistributorAsista is an ICT services company and one of the Business Partners distributing Quality Mentor training (5MOT) to its end customers. Referenced on the Quality Mentor website as a partner under the training section.
• 200+ ICT Service Providers (Business Partners)coreChannel Partner/ Reseller/ DistributorOver 200 ICT service providers (IT dienstverleners) in the Netherlands participate in the Quality Mentor Business Partner program. They resell or white-label Quality Mentor training to their end customers as a sales USP and helpdesk-reduction tool. Logos of approximately 15 named partners are displayed on the Business Partner page.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Computrain: Dutch IT training provider offering Microsoft, Office, and end-user computing courses for professionals. Closest direct competitor to Quality Mentor in the Netherlands, targeting the same corporate M365 upskilling use case through classroom and online delivery.
• Learnit: Netherlands-based training company delivering IT, Microsoft, and professional development courses to corporate clients. Competes directly with Quality Mentor for Dutch enterprise training budgets using both open enrollment and in-company formats.
• Vijfhart: Dutch IT training and certification provider covering Microsoft, development, and infrastructure topics. Direct competitor in the Netherlands with comparable instructor-led and on-site training capabilities for Microsoft-stack upskilling.
• KnowBe4: Leading security awareness and phishing simulation platform. Direct peer for Quality Mentor's DIEV (human firewall) offering — both compete for the security awareness training budget driven by GDPR/AVG compliance.

Broad incumbents

• Global Knowledge: Large worldwide IT training company offering Microsoft, cloud, and cybersecurity courses across many geographies. Overlaps with Quality Mentor's Microsoft 365 and security awareness portfolio but at much broader scale and with authorized certification training.
• New Horizons: Established global IT and end-user computer training franchise network. Competes with Quality Mentor on Microsoft Office/365 end-user training but operates at significantly larger scale and across more geographies.
• Pluralsight: Large online technology skills platform offering on-demand video courses across Microsoft, cloud, and developer topics. Closest analog to Quality Mentor's 5MOT online video subscription model, though at much broader content scope and primarily English-language.
• Skillsoft: Enterprise corporate learning platform covering IT, leadership, and compliance training including Microsoft technology paths. Overlaps with Quality Mentor's corporate M365 training and security awareness (DIEV) offerings as part of a much wider portfolio.

Emerging players

• SoSafe: European security awareness and phishing simulation provider focused on behavioral security training. Comparable to Quality Mentor's DIEV program but with a stronger emphasis on gamified phishing simulations and a broader European footprint.

Others

• Udemy Business: Large online learning marketplace with extensive Microsoft 365, productivity, and AI training content. Competes indirectly with Quality Mentor's 5MOT platform on price and breadth, though without the proprietary Dutch curriculum or certified-trainer delivery layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/quality-mentor
• Facebookfacebook.com/QualityMentor1

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Mentor