Upper Darby Township Police Department

What Upper Darby Township Police Department does

Upper Darby Township Police Department (UDPD) is the primary municipal law enforcement agency for Upper Darby Township in Delaware County, Pennsylvania, serving the sixth-largest municipality in the Commonwealth. Founded circa 1929 and led by Superintendent Timothy M. Bernhardt, UDPD provides patrol, criminal investigations, traffic enforcement, narcotics enforcement, emergency 911 response, and victim services through a headquarters at 7236 West Chester Pike and two community policing sub-stations, including a newest location at the Barclay Square Shopping Center. The department operates multiple divisions — Investigations, Narcotics, Training, Records, Community Affairs — and has achieved PLEAC accreditation from the Pennsylvania Law Enforcement Accreditation Commission.

UDPD's core technology stack comprises body-worn cameras deployed department-wide, a drone unit configured for high-risk operations and de-escalation, and a Criminal Intelligence Unit (CIU) that conducts narcotics enforcement, undercover operations, and open-source intelligence work. Citizen-facing services include CrashDocs (an online portal for police and accident reports), an Online Transaction Zone for safe face-to-face marketplace meetups, anonymous crime tip submission channels, and an Online Safety resource hub. Community engagement programs — TAPS (Teen and Police Service Academy), Girls Summit, Explorers, National Night Out, and Presents with Police — are run through the Community Affairs Division, which also manages inter-agency referrals to victim and social-service partners across Delaware County.

UDPD is a government entity funded through Upper Darby Township tax revenue; it has no commercial revenue model, no equity funding, and no parent company beyond the township itself. The only direct revenue lever is a $15 per-report fee for incident and accident reports accepted by check or money order. Operating geographies are confined to Upper Darby Township within Delaware County, with embedded working relationships into the Delaware County District Attorney's Drug Task Force and the FBI's Violent Gang Task Force for joint operations.

Name

Upper Darby Township Police Department

Legal name

Upper Darby Township Police Department

Website

https://udpd.org

Company type

Public

Founded year

1929

Operating status

Operating

Headcount range

101–250 employees

Short description

Upper Darby Township Police Department is a municipal law enforcement agency serving the sixth-largest municipality in Pennsylvania. It provides patrol, investigations, narcotics enforcement, community policing, and victim services funded by township tax revenue.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

Keywords

• Municipal law enforcement
• Community policing
• Criminal investigations
• Public safety services
• Emergency response

Headquarters

HQ city

Upper Darby

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

The Upper Darby Township Police Department provides municipal law enforcement services for the sixth-largest municipality in Pennsylvania, including patrol operations, criminal investigations, emergency response, traffic enforcement, narcotics enforcement, and community policing. The department also operates community engagement programs such as TAPS (Teen and Police Service Academy), National Night Out, Girls Summit, Explorers program, and a designated Online Transaction Zone for safe marketplace meetups. Services are delivered through headquarters, multiple sub-stations, community policing centers, and online tools like CrashDocs.

Product overview

The Upper Darby Township Police Department provides core law enforcement services for the sixth-largest municipality in Pennsylvania. Beyond traditional policing, the department offers community-oriented programs including TAPS (Teen and Police Service Academy), community affairs initiatives, an online transaction zone for safe marketplace meetups, and online safety resources. The department also provides public-facing services such as CrashDocs for obtaining police reports, anonymous crime tip reporting, and a Community Policing Center with multiple sub-station locations throughout the township.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Services Core law enforcement services including patrol, criminal investigations, emergency response, traffic enforcement, and narcotics enforcement for Upper Darby Township, the sixth-largest municipality in Pennsylvania.
• TAPS (Teen and Police Service Academy) A youth-focused program developed in collaboration with public and parochial schools to build positive relationships between law enforcement and local youth through mentorship and education.
• CrashDocs Online portal allowing citizens to obtain their police reports and motor vehicle accident reports.
• Online Transaction Zone Designated safe area at the police station under 24-hour video surveillance where citizens can safely complete online marketplace transactions to prevent robberies and scams.
• Anonymous Crime Tips Reporting Anonymous tip submission system allowing citizens to report crimes and drug activity via email ([email protected] and [email protected]) and anonymous phone line (610-734-3439).
• Online Safety Resources Educational resources for internet safety targeting kids and teens, including guidelines for social media use and recognizing online predators.
• Police Reports Service Records office services providing incident and accident reports for $15.00, available in person at the police station via check or money order.
• Community Policing Centers Sub-station locations including a newest location at Barclay Square Shopping Center providing community liaison services and resources throughout the township.
• National Night Out Annual community event held by the department to strengthen police-community relationships and promote public safety awareness.
• Girls Summit Community outreach program supporting girls and young women through mentorship and engagement with law enforcement.
• Explorers Program Law Enforcement Explorer program providing youth with insight into policing careers and community service opportunities.

Quantifiable outcome

• 133 officers certified in Racial Intelligence Training Program communication techniques
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Delaware County District Attorney's Drug Task ForcecoreStrategic or Co-development PartnerSuperintendent Bernhardt established strong working relationships with this key law enforcement agency, playing a vital role in joint drug enforcement operations.
• FBI's Violent Gang Task ForcecoreStrategic or Co-development PartnerSuperintendent Bernhardt established strong working relationships with this federal task force, participating in joint operations across county and state lines.
• Neumann UniversityminorOthersSuperintendent Bernhardt is a graduate of Neumann University, having completed his higher education there.
• Williamson College of the TradesminorOthersSuperintendent Bernhardt attended Williamson College of the Trades as part of his professional development.
• Delaware County Municipal Police AcademyminorOthersSuperintendent Bernhardt is a graduate of the Delaware County Municipal Police Academy.
• Monsignor Bonner High SchoolminorOthersSuperintendent Bernhardt is a graduate of Monsignor Bonner High School.
• Domestic Abuse Project of Delaware CountycoreStrategic or Co-development PartnerProvides 24-hour hotline services for domestic abuse victims at 610-565-4590. The department refers victims to this organization for additional support services.
• Children and Youth ServicescoreStrategic or Co-development PartnerProvides counseling, advocacy and services for abused and neglected children. Upper Darby Office: 610-713-2000.
• County Office of Services for the Aging (COSA)minorStrategic or Co-development PartnerProvides services for senior citizens. Phone: 610-490-1300.
• Crime Victim ServicescoreStrategic or Co-development PartnerProvides counseling, advocacy and services for all victims of crime under 55 years of age. Phone: 610-566-4386.
• Delaware County Women Against RapecoreStrategic or Co-development PartnerHotline: 610-565-4590, Telephone: 610-565-6272. Provides support services for sexual assault victims.
• Senior Victim Services, Office of the District AttorneyminorStrategic or Co-development PartnerProvides specialized services for senior crime victims. Phone: 610-627-2292.
• Crime Victim Compensation FundminorOthersProvides compensation information for crime victims. Information call: 1-800-233-2339.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mount Lebanon Police Department: Allegheny County suburban Pittsburgh municipal police department serving Mount Lebanon. Comparable as a peer suburban PA municipal police agency of similar scale with comparable patrol and community policing functions.
• Cheltenham Township Police Department: Suburban Philadelphia-area Montgomery County municipal police department of comparable size and suburban jurisdiction profile. Comparable as a peer township-level agency delivering patrol, investigations, and community engagement.
• Springfield Township Police Department (Delaware County): Same-county (Delaware County) municipal police department serving Springfield Township. Highly comparable peer based on shared jurisdiction, similar operational scale, and overlapping inter-agency partnerships.
• Lower Merion Township Police Department: Suburban Philadelphia-area municipal police department of comparable size and function serving Lower Merion Township. Highly comparable as a peer PA township police agency with similar patrol, investigations, and community policing responsibilities.
• Haverford Township Police Department: Neighboring Delaware County municipal police department serving Haverford Township. Directly comparable as a same-county peer with overlapping jurisdiction type, staffing scale, and community policing mandate.
• Abington Township Police Department: Montgomery County suburban municipal police department of similar scale serving Abington Township. Comparable peer in size, suburban Philadelphia context, and full-service municipal policing model.
• Radnor Township Police Department: Delaware County municipal police department serving Radnor Township, located immediately adjacent to Upper Darby. Comparable as a peer suburban Main Line township police agency with similar service population scale.
• Penn Hills Police Department: Allegheny County municipal police department serving a sizable suburban Pittsburgh township. Comparable as a peer mid-to-large suburban PA municipal police agency with similar operational mandate.
• Tredyffrin Township Police Department: Chester County suburban Main Line municipal police department serving Tredyffrin Township. Comparable as a peer suburban PA township police agency with similar community policing orientation and demographics.
• Bensalem Township Police Department: Bucks County municipal police department serving one of the larger suburban townships in PA. Comparable as a peer large-suburban PA township police agency with similar staffing scale and operational complexity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/UDPolice
• Facebookfacebook.com/UpperDarbyPolice
• LinkedInlinkedin.com/company/upper-darby-police-dept

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Upper Darby Township Police Department