Alsace Service

What Alsace Service does

Alsace Service is a French association operating under local Alsatian law (association de droit local alsacien), founded in 1997 by MEDEF Alsace and headquartered in Colmar. The organization provides outsourced workplace social work, psychological support, mediation, coaching, and training services to businesses, associations, and public institutions across the Grand Est region of France — specifically Alsace, Moselle, Territoire de Belfort, Haute-Saône, and Doubs. It serves clients ranging from very small enterprises (TPME) to large multinationals. The company is led by Directrice Graziella Chessa and operates with approximately 25 qualified experts including occupational social workers, workplace and clinical psychologists, coaches, and mediators, supported by coordination, business development, accounting, and administrative staff.

The company's service portfolio is organized into four core lines: Service Social du Travail (externalized social work for employees facing personal or professional difficulties), Prestations Psychologiques (individual and collective psychological support, including emergency psychological cells activated within 24–48 hours of traumatic events), QVCT consulting (psychosocial risk diagnostics, social barometers, DUERP support, managerial practice analysis, coaching, and mediation), and a Training catalog of at least 11 modules covering PSSM Mental Health First Aid, harassment-referent training, leadership, conflict management, stress and PTSD management, and sentinel networks. The training line has been QUALIOPI-certified since 2021, which enables client companies to access OPCO funding. In 2025, the training activity delivered 24 sessions and 252 hours to 200 trained participants with a reported 92% satisfaction rate.

The business model is professional services billed under service contracts with organizations. Pricing is hybrid: open-enrollment training is unit-priced (e.g., PSSM at €376 HT per person, Référent Harcèlement at €200 per person, plus a €22 associative membership fee), while intra-company and management training is quoted on request. Services are delivered directly by Alsace Service's own team — no resellers or distributors are used — through on-site visits, remote support (phone/video), and a dedicated interlocutor model. Technology is limited to a WordPress-based marketing and contact website with standard analytics and social media integration; there is no proprietary platform, app, or public API. Named enterprise clients include Alstom, Allianz, Clemessy, and Graines Voltz. The firm is privately held with no disclosed institutional investors, funding rounds, or M&A activity.

Name

Alsace Service

Legal name

Alsace Service

Website

https://www.alsace-service.fr

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Alsace Service is a French workplace well-being services association, founded 1997 by MEDEF Alsace and based in Colmar, providing outsourced social work, psychological support, QVCT consulting, mediation, coaching, and QUALIOPI-certified training to businesses and public organizations across the Grand Est region.

Ownership category

akta.pro rank

Product category

Occupational Health and Workplace Well-being Services

NAICS

Other Individual and Family Services (62419), Other Management Consulting Services (541618), All Other Business Support Services (561499), Vocational Rehabilitation Services (6243)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Occupational Health & Employer Clinic Services (HLAEAAAI)

akta.pro secondary industry

Redundancy & Layoff Support Services (RIF Planning & Communications) (BPACAOAF)

Keywords

• Workplace social services
• Occupational psychology support
• Psychosocial risk prevention
• QVCT consulting
• Professional training services

Headquarters

HQ city

Colmar

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Social Services: Externalized social work services for enterprises, including workplace social assistance, individual and collective support, crisis intervention, and monitoring of employees facing personal or professional difficulties. Billed as professional services, typically through service contracts with organizations.
2. Psychological Services: Psychological support services including individual and group counseling, psychological emergency cell deployment, and long-term accompaniment during restructuring or reorganization. Provided by occupational or clinical psychologists.
3. Training Services: Training programs on occupational health, psychosocial risk prevention, mental health first aid (PSSM), stress management, conflict resolution, leadership development, and change management. Offered both intra-company and inter-company. Qualiopi-certified since 2021, enabling OPCO funding eligibility.
4. QVCT Consulting (Quality of Life and Working Conditions): Advisory services including psychosocial risk diagnostics, QVCT audits and social barometers, professional risk assessment document (DUERP), managerial practice analysis, coaching, and mediation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Alsace Service provides outsourced workplace social work, psychological support, professional training, mediation, and coaching services for businesses in the Grand Est region of France. Founded in 1997 in Colmar, the organization delivers multi-disciplinary intervention through a team of approximately 25 qualified experts (social workers, psychologists, trainers, mediators). Offerings include on-site intra-company programs, inter-company open sessions, and tailored consulting on Quality of Work Life and Working Conditions (QVCT) and psychosocial risk (RPS) prevention.

Product overview

Alsace Service is a comprehensive workplace well-being services company offering a portfolio of integrated services including: (1) Social Work Services for enterprises providing social assistance, support, and prevention of professional desinsertion; (2) Psychological Services including individual/collective accompaniment and emergency psychological cells; (3) QVCT Services including psychosocial risk diagnostics, audits, barometers, DUERP support, managerial analysis, coaching, and mediation; and (4) Training Programs covering mental health first aid (PSSM), harassment prevention, stress management, conflict resolution, leadership development, and change management. The services are delivered by a team of approximately 25 qualified experts including social workers, occupational psychologists, coaches, and mediators, operating primarily in the Grand Est region (Alsace, Moselle, Territoire de Belfort, Haute-Saône, Doubs). The company is QUALIOPI certified for its training activities since 2021.

Differentiator

Problem solved

Functional benefit

Products and services

• Outsourced Workplace Social Work Externalised social work intervention provided on company premises, supporting employees and HR teams with personal, family, financial, or work-related social difficulties. Delivered by qualified social workers for enterprises in the Grand Est region.
• Psychological Support and Listening Services On-site or remote psychological listening, support, and short-term counselling for employees and managers facing difficult situations, burnout, stress, or workplace conflict. Provided by qualified psychologists under professional confidentiality.
• Professional Training Programs QUALIOPI-certified training programs for managers, HR teams, and employee representatives covering topics such as psychosocial risk prevention, managerial posture, QVCT, conflict management, and quality of life at work. Delivered in intra-company (on client premises) or inter-company (open session) formats.
• Mediation and Coaching Services Professional mediation services for interpersonal or workplace conflict, alongside individual and team coaching for managers and executives. Acts as a neutral third party to facilitate resolution and managerial development.
• QVCT and Psychosocial Risk (RPS) Consulting Consulting engagements helping organizations diagnose, prevent, and act on psychosocial risks and quality of working conditions. Includes diagnostic studies, action plan design, and support for companies facing critical events.

Quantifiable outcome

• 92% satisfaction rate across 24 training sessions delivered in 2025
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• Institut Coaching et Accompagnement (ICA)minorStrategic or Co-development PartnerICA, directed by Jérôme Terral (professional coach), is a partner of Alsace Service. Jérôme Terral contributed an interview on coaching in enterprises as a lever for psychosocial risk prevention and well-being, published on Alsace Service's QVCT 2025 platform. The partnership provides content and expertise sharing around workplace coaching and accompaniment.
• PSSM FranceminorOthersPSSM France is the awarding body for Mental Health First Aid certification. Alsace Service delivers PSSM (Premiers Secours en Santé Mentale) training under the PSSM France program, using an accredited PSSM psychologist as instructor.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Technologia: French specialist consultancy in psychosocial risk prevention and quality of life at work, founded1992. Operates across France with a similar mix of diagnostics, training, and expert support, making it the closest national-scale direct competitor to Alsace Service.
• Stimulus: French workplace well-being and QVCT consulting firm offering diagnostics, training, and intervention services to enterprises. Highly relevant peer given overlap in service portfolio and target buyer (HR, management).
• Eleas: Provider of externalized workplace social services to French enterprises, directly comparable to Alsace Service's Service Social du Travail offering and similar TPME-to-multinational client model.
• Wellbe: French workplace well-being and QVCT services provider offering audits, training, and psychosocial risk prevention. Comparable service mix and customer base to Alsace Service.
• Akteos: France-based workplace well-being and QVCT specialist offering psychosocial risk prevention, training, and managerial support. Direct overlap with Alsace Service's training and consulting portfolio.

Emerging players

• Sogood: French workplace well-being and QVCT platform combining digital tools with human support. Represents a more digital, scalable emerging model versus Alsace Service's traditional on-site delivery.

Broad incumbents

• CEGOS: Major French training and management consulting group with national reach and a broader HR/leadership portfolio. Broad incumbent that overlaps with Alsace Service's training programs and QVCT consulting but at much larger scale.
• BPI Group: International HR and management consultancy with operations in France offering coaching, QVCT, and organizational change services. Overlaps with Alsace Service's coaching and change management offerings as part of a wider portfolio.
• Apave: Major French risk management and technical inspection group that has expanded into psychosocial risk prevention and QVCT. Broad incumbent with national infrastructure competing for the same enterprise compliance-driven spend.

Regional players

• ICG (Institut de Coaching et de Gestion du stress): French workplace mental health and stress management services provider. Comparable services (stress and conflict management, coaching) but with a different geographic concentration than Alsace Service's Grand Est footprint.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AlsaceServiceCOLMAR
• LinkedInlinkedin.com/company/alsace-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alsace Service