City of Spring Valley Village

What City of Spring Valley Village does

Spring Valley Village is a Texas municipal government entity incorporated on April 25, 1955, that delivers public safety, permitting, utility, and general governance services to residents and businesses within its Houston-area city limits. The city's digital service platform is built on CivicPlus's CivicEngage content management system and integrates Tyler Technologies for municipal online payments (utility billing and court citations), SmartGov Community for electronic building permit submission and inspections, JustFOIA for Texas Public Information Act requests, and Google reCAPTCHA for form protection. Core services include 24-hour police protection, fire and EMS coverage through the Village Fire Department (a joint interlocal agreement among six Memorial Villages), water and wastewater utilities, garbage collection, municipal court, building permits and inspections, parks and recreation, and zoning enforcement.\n\nThe revenue model is fundamentally tax- and fee-based rather than commercial: property taxes are collected through the Spring Branch Independent School District Tax Office, utility fees are billed monthly with regulated rate adjustments (water rates increased 3.5% and wastewater rates increased 6.64% effective May 1, 2026, with garbage at $23.45 per household via contractor GFL Environmental), and one-time fees are collected for building permits, licenses, and municipal court fines. The city maintains 11-50 employees across public works, police, court administration, and city secretary functions, is governed by a City Council led by Mayor David Dominy, and operates from City Hall at 1025 Campbell Road, Houston, TX.\n\nCustomer segments are organized by usage rather than by commercial sales motion: residents and taxpayers (primary), business owners and developers, and visitors and commuters, all served through City Hall walk-in service, online self-service portals, and 911 emergency access. The city is a member of the six-Memorial-Villages interlocal cooperation framework for fire services (signed December 1978) and coordinates with Spring Branch ISD, Harris County Flood Control District, the Clean Water Clear Choice regional stormwater initiative, and Harris County Household Hazardous Waste for shared service delivery.

Name

City of Spring Valley Village

Legal name

Spring Valley, TX

Website

https://springvalleytx.com

Company type

Private

Founded year

1955

Operating status

Operating

Headcount range

11–50 employees

Short description

City of Spring Valley Village is a Texas municipal government entity incorporated in 1955, delivering public safety, permitting, utilities, and governance services to residents and businesses within its Houston-area city limits.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Administration of Urban Planning and Community and Rural Development (92512)

SIC

Water Supply (4941)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Water Supply & Wastewater Utilities Administration (BPAIACAG), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Building permit services
• Municipal court services

Headquarters

HQ city

Houston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Property Taxes: Property tax revenue collected through Spring Branch ISD Tax Office for city operations
2. Utility Billing: Water, sewer, and garbage service fees. Water rates increased 3.5% effective May 1, 2026; wastewater rates increased 6.64% effective May 1, 2026. Garbage rate: $23.45 per household.
3. Permit and License Fees: Building permits, commercial project permits, and various municipal license fees
4. Municipal Court Fines: Court payments and fines collected through Municipal Court

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Spring Valley Village provides municipal government services to residents and businesses within its Houston-area jurisdiction, including 24/7 police protection, fire and EMS coordination, water/wastewater/garbage utilities, building permits and inspections, zoning regulation, municipal court operations, parks and recreation facilities, and public records administration. The city operates an official website (springvalleytx.com) and integrated online portals for utility billing, permit submissions, court payments, and public information requests.

Product overview

City of Spring Valley Village operates a comprehensive municipal government platform providing residents access to city services through its official website and online portals. The primary offerings include the CivicPlus-powered city website (www.springvalleytx.com) serving as the central hub for government services, the Tyler Technologies Municipal Online Payments portal for utility billing and court payments, the SmartGov Community electronic permit portal for building and construction applications, and the JustFOIA Public Information Request Center for Texas Public Information Act requests. Additional services include online park reservations, email notification subscriptions (Notify Me), and community resources such as police, fire, municipal court, public works, and utility services. The city website also hosts the municipal calendar for court dockets, facility reservations, and community events.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Village Fire Department has 46 full-time employees providing 24/7 coverage
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Village Fire Department (VFD)coreStrategic or Co-development Partner · 1 December 1978Under the Village Fire Department Interlocal Cooperation Agreement signed December 1978, the 6 Memorial Villages (including Spring Valley Village) established a common municipal fire department. VFD provides fire protection and emergency ambulance service. Operated by a Board of 6 Commissioners with 1 commissioner from each contracting city. VFD has 46 full-time employees and is regulated by Texas Commission on Fire Protection.
• Memorial Villages (6 Cities)coreStrategic or Co-development PartnerSpring Valley Village is one of 6 Memorial Villages that collectively operate the Village Fire Department. The 6 villages share costs and governance of fire/EMS services. Covers over 9 square miles with nighttime population of about 20,000.
• Spring Branch Independent School District (SBISD)minorStrategic or Co-development PartnerSBISD serves the Spring Valley Village area. The city coordinates with SBISD on tax collection through the Spring Branch ISD Tax Office (located at 8880 Westview, Houston, TX 77055). SBISD encompasses about 44 square miles with enrollment of more than 35,000 students.
• Harris County Flood Control DistrictminorStrategic or Co-development PartnerPartnership for flood control and stormwater management. Provides Briar Branch Flood Control Gauge monitoring and HCFCD Mowing Schedule information for residents.
• GFL Environmental (formerly WCA)coreChannel Partner/ Reseller/ DistributorGarbage and recycling contractor for Spring Valley Village. Provides trash cans and recycle bins to residents. Handles garbage pickup (Tuesday and Friday), recyclable materials pickup (Friday), and special/bulky trash pickup.
• Harris County Household Hazardous Waste FacilityminorStrategic or Co-development PartnerProvides household hazardous waste disposal services for Harris County residents outside Houston city limits, including Spring Valley Village residents.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• CivicPlus: Vendor providing the CivicEngage CMS platform that powers SVV's website. Ecosystem participant enabling digital service delivery but not a comparable municipal operator.
• Tyler Technologies: Provider of the Municipal Online Payments platform used by SVV for utility billing and court payments. Relevant as the dominant govtech vendor in this space but not a peer municipality.

Direct peers

• City of Piney Point Village: One of the six Memorial Villages that shares the Village Fire Department interlocal agreement with Spring Valley Village. Directly comparable municipal services portfolio, small residential tax base, and Houston-metro geography.
• City of Southside Place: Very small incorporated Houston-area city with similar municipal service mix and residential revenue base. Relevant for staffing and shared-service comparisons.
• City of Bellaire: Houston-metro small city with its own utilities, police, and public works departments. Comparable in operating scope but slightly larger, useful for upper-bound benchmarking.
• City of West University Place: Houston-area small city of comparable scale serving a primarily residential affluent population. Provides a benchmark for municipal online services, permit turnaround, and utility rate-setting practices.
• City of Hunters Creek Village: Fifth Memorial Village in the VFD interlocal agreement. Materially similar in scale, service mix, and demographic profile, providing the closest operating-cost peer.
• City of Bunker Hill Village: Sister Memorial Village co-governing the Village Fire Department. Same affluent single-family residential profile, similar small-city operating model, and overlapping service population.
• City of Hedwig Village: Adjacent Memorial Village sharing VFD services. Comparable size, zoning posture, and residential property tax dependency; useful benchmark for per-capita operating cost.
• City of Hilshire Village: Sixth Memorial Village sharing VFD coverage. Small, predominantly residential Houston-metro city with analogous service delivery structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CityofSpringValley
• Instagraminstagram.com/cityofspringvalleyvillagetx
• Xx.com/springvalleytx
• LinkedInlinkedin.com/company/city-of-spring-valley

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Spring Valley Village