What Achermann Ict-services Ag does

Achermann ict-services ag is a privately held Swiss managed-IT-services provider founded in 1994 and headquartered in Kriens, Canton Lucerne, with additional offices in Schlieren and Rüti (both Zurich area). The company targets Swiss small and medium enterprises (KMU), cantonal and regional banks, municipalities, schools, hotels, and industrial customers with a portfolio organised around five service lines: project services, managed services, cloud services, trading (hardware and software reselling), and consulting, plus a small-business package for organisations with two or more workstations.

The technology stack is built on two company-operated Swiss data centers: Rechenzentrum Stollen Luzern (TIER 3, ISO 27001-certified, housed in a former civil protection bunker) and Datacenter Littau (TIER 4). Achermann layers its own hosted services — Hosted Virtual Server, Hosted Virtual Client (Desktop as a Service with optional NVIDIA TESLA vGPU), Hosted Secure E-Mail, Hosted Secure Access, Hosted Storage and ShareFile — on top of partnerships with Sophos (Platinum, Synchronized Security), HPE Aruba (Gold, WLAN and ClearPass), Microsoft (365, Azure Virtual Desktop), HP/HPE infrastructure, Ekahau (WLAN design), and PRTG/TeamViewer for monitoring and support.

Commercially, the company runs on a mix of recurring managed-service subscriptions, cloud subscription billing, project-based implementation fees, and hardware/software resale. Pricing is quote-based for enterprise contracts, with a publicly disclosed entry point of CHF 95 per user per month for the standard Hosted Virtual Client. Go-to-market is direct sales-led, supplemented by partner referrals, content-driven marketing (including the Live Lounge video platform), and long-tenure customer relationships including 10+ year engagements with cantonal banks such as Nidwaldner Kantonalbank and Obwaldner Kantonalbank.

Name

Achermann Ict-services Ag

Legal name

achermann ict-services ag

Website

https://www.achermann.swiss

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Achermann ict-services ag is a privately held Swiss managed-IT-services provider founded in 1994 in Kriens, delivering cloud, managed, project, trading, and consulting services to SMEs, cantonal banks, municipalities, schools, and hotels from its own Swiss TIER 3/TIER 4 data centers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Infrastructure Outsourcing (IO) (BPAEAMAB)

akta.pro secondary industries

Strategy & IT Advisory (BPAEAAAA), Network, Infrastructure & Data Center Integration (BPAEAAAK)

Keywords

• Managed IT services
• Cloud infrastructure hosting
• IT outsourcing Switzerland
• SME IT consulting
• Cybersecurity managed services

Headquarters

HQ city

Kriens

HQ country

Switzerland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Recurring subscription-based services including Managed Modern Workplace, Managed Infrastructure, Managed Firewall, Managed Network, and monitoring services. Customers pay monthly fees for continuous IT operations and support.
2. Cloud Services (Hosted): Infrastructure, Software, and Storage as a Service offerings including Hosted Virtual Server, Hosted Virtual Client (Desktop as a Service), Hosted Secure E-Mail, and Storage services. Charged on subscription basis.
3. Project Services: Implementation and engineering services for core infrastructure, server/storage, network, and security projects. One-time project fees based on scope and complexity.
4. Trading Services: Hardware and software procurement services including licensing for Microsoft Office 365, PRTG Network Monitor, and hardware resale.
5. Consulting Services: ICT Strategy, Transformations-Consulting, Future Work & AI Services, and Security-Consulting engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Achermann ICT-Services AG delivers integrated IT outsourcing for Swiss small and medium enterprises (KMU), spanning project engineering, fully managed services, and cloud infrastructure hosted from its own ISO 27001-certified TIER 3 and TIER 4 datacenters in Lucerne. The portfolio combines Managed Modern Workplace, Managed Infrastructure (firewall, network, server/storage, Azure Virtual Desktop), Cloud Services (Hosted Virtual Server, Hosted Virtual Client/DaaS, hosted secure email, storage), Trading (hardware/software procurement), and ICT consulting including strategy, transformation, and security. Verticalized offerings include achermann govcloud for municipalities and Aruba-based WLAN solutions for hospitality.

Product overview

Achermann Ict-services Ag is a Swiss IT services company offering an integrated portfolio of managed services, cloud solutions, project services, and consulting for SMEs. The core offerings include Managed Modern Workplace (covering Microsoft 365, Azure Virtual Desktop, client support, and antivirus services), Cloud Services (Hosted Virtual Client/Desktop as a Service, Hosted Virtual Server, Storage as a Service, and Housing & Hosted Services), Project Services (Core Infrastructure Engineering and System Implementation), Trading Services (hardware and software procurement), and Consulting Services (ICT strategy, transformation, Future Work & AI, and security). Specialized vertical solutions include hospitality WLAN (Aruba) and government cloud. The company operates Swiss-certified datacenters (TIER 3 and TIER 4) with ISO 27001 certification across all service divisions.

Differentiator

Problem solved

Functional benefit

Products and services

• Project Services Planning, configuration, and implementation of IT solutions covering Core Infrastructure Engineering (server/storage, network, security) and System Implementation (server, PC, firewall installations, Microsoft 365 migrations) for organizations.
• Managed Services Ongoing operation, maintenance, and support services including Managed Modern Workplace (Microsoft tenant, Workplace 365, client support, antivirus/Defender, MS365 backup), Managed Infrastructure (Azure Virtual Desktop, firewall, network, server/storage, monitoring), Managed as a Service (LAN/WLAN, firewall), and Service Management (ICT Helpdesk, 24/7 on-call) for organizations.
• Cloud Services Cloud infrastructure and hosting solutions including Software as a Service (hosted secure email, access, monitoring), Storage as a Service (hosted storage, ShareFile), Infrastructure as a Service (hosted virtual server, virtual client), and Housing & Hosted Services (infrastructure housing, web services, secure DNS, application delivery, backup tape).
• Hosted Virtual Client (Desktop as a Service) Virtual desktop solution from Swiss datacenter enabling secure access to desktop environment from any device, anywhere. Includes Microsoft Office 2016 Standard, backup & recovery, endpoint protection, and 25 GB storage, with optional NVIDIA TESLA vGPU for graphics-intensive applications. Priced from CHF 95.00 per user/month.
• Hosted Virtual Server Server virtualization service with high availability operated entirely in Swiss datacenters. Features redundant Hypervisor clusters, high-end storage, 10 Gbit/s redundant network, IPv4/IPv6 connectivity, and redundant firewalls with 99.70% SLA and no maintenance windows.
• Trading Services Procurement of hardware and software licenses including PRTG Network Monitor, Microsoft Office 365, and Airserver as a Service for customers.
• Consulting Services ICT strategy consulting, transformation consulting, Future Work & AI services, and security consulting engagements for organizations.
• Small Business Services Full-service IT for small businesses with two or more workstations, covering hardware & software, internet & network, email, telephone & calendar, IT support, and data security & backup.
• Sophos Synchronized Security Synchronized security solution with Security Heartbeat enabling real-time data exchange between endpoints and firewall, automatically identifying and isolating compromised systems. Offered as MSP subscription with fully managed firewall including infrastructure, licenses, and service.
• Aruba WLAN Solutions for Hospitality Wireless networking solutions for hotels including guest room Wi-Fi, role-based access control, device identification, and intelligent monitoring. Features ArubaOS 8, ClearPass policy manager, and AirGroup for device registration.
• achermann govcloud Government-specific cloud solution developed explicitly for municipalities, hosted in Swiss datacenters with connectivity via the cantonal network LUnet, enabling secure outsourcing of municipal IT operations.

Quantifiable outcome

• Maximum 26.28 hours annual downtime for virtual servers
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• SophoscoreTechnology or IntegrationSophos Platinum Partner status. Achermann provides Sophos Synchronized Security solutions including firewall, endpoint protection, and Security Heartbeat technology. Company offers MSP (Managed Services Provider) program enabling scalable subscription-based security services for clients.
• HPE ArubacoreTechnology or IntegrationAruba Gold Partner status. Achermann designs and implements Aruba wireless networking solutions including guest Wi-Fi, policy-based access control, and ClearPass network access control for hospitality, education, and enterprise clients.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership for Microsoft 365, Azure Virtual Desktop, and related cloud services. Achermann offers Managed Microsoft Tenant Service and Microsoft 365 Migration services.
• HP/HPEcoreTechnology or IntegrationHardware partner for HP/HPE infrastructure solutions including HP Converged Infrastructure for SMEs and HPE 3PAR storage solutions.
• Energie-Agentur der Wirtschaft (EnAW)minorStrategic or Co-development PartnerAchermann is a certified member of EnAW since 2009, participating in Switzerland's voluntary CO2 reduction program for businesses, demonstrating environmental commitment.
• Energie-Agentur der WirtschaftminorOthersCertification and membership program for environmental sustainability and CO2 reduction.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Netrics AG: Netrics is a Swiss managed-service provider offering cloud, workplace, and security services to SMEs and enterprise clients across Switzerland. It is one of the closest direct competitors to Achermann, with a comparable SME-focused managed-IT portfolio and Swiss-hosted infrastructure.
• MTF Schweiz AG: MTF is a Swiss IT services group providing managed services, cloud, and IT outsourcing for SMEs and mid-market companies, with multiple regional offices. It mirrors Achermann's KMU-centric managed-IT model and Swiss regional coverage.
• Microwin AG: Microwin is a Swiss IT services and managed-services provider focused on SMEs, offering cloud, workplace, and infrastructure services. Its SME focus and Swiss cloud-hosting offering make it a directly comparable managed-IT peer.
• UMB AG: UMB is a Swiss IT full-service provider delivering managed services, cloud, security, and workplace solutions to mid-market and enterprise customers. It competes directly with Achermann in managed infrastructure and cloud services for Swiss organizations.
• Leuchter IT Solutions AG: Leuchter is a Swiss IT services company offering managed services, cloud, and infrastructure outsourcing for SMEs and mid-market clients. Its Swiss focus and managed-IT portfolio place it in direct competition with Achermann for similar SME outsourcing deals.

Broad incumbents

• Swisscom AG: Swisscom is the incumbent Swiss telecom operator offering a broad portfolio of cloud, managed workplace, and IT outsourcing services to SMEs and large enterprises. As the largest Swiss provider, it overlaps heavily with Achermann's managed-IT and cloud offering but at much greater scale.
• Bechtle AG: Bechtle is one of the largest IT service providers in the DACH region, with significant Swiss operations covering managed services, cloud, and IT infrastructure. It competes with Achermann in mid-market and enterprise managed IT, though across a much broader portfolio and footprint.
• CANCOM SE: CANCOM is a leading DACH IT services and cloud provider with a strong managed-services and hybrid-cloud portfolio. It targets similar mid-market and enterprise customers as Achermann but at much greater scale across multiple countries.
• Allgeier SE: Allgeier is a DACH-based IT services group offering managed services, cloud, and digital transformation. Its Swiss and German footprint and broad enterprise portfolio make it a comparable broad incumbent competing for similar mid-market managed-IT engagements.

Others

• ALSO Group AG: ALSO is a major Swiss-headquartered IT distributor and cloud marketplace provider for resellers and MSPs. It is comparable as an ecosystem enabler in the same Swiss IT channel that Achermann both buys from and could partner with for procurement and cloud services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/achermann-ict-services-ag

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Achermann Ict-services Ag