AVENDIS
AVENDIS is a German IT managed services provider serving the Mittelstand and regulated industries with private cloud, 24/7 SOC, sovereign AI, Microsoft 365, and the openITCOCKPIT monitoring platform across nine nationwide locations.
- Company typePrivate
- Founded-
- HeadquartersMannheim, Germany
- Headcount251–500
- GTM typeB2B
- OfferingServices
What AVENDIS does
AVENDIS GmbH is a German IT managed services provider headquartered in Mannheim, operating across nine locations in Germany (Berlin, Bremen, Cottbus, Düsseldorf, Fulda, Greven, Munich, Westerstede). The company targets the German Mittelstand alongside SMEs, enterprises, and regulated industries (financial services, KRITIS/NIS2/DORA, public sector, real estate, and cruise/hospitality). Its portfolio spans Service Desk and Field Service, Infrastructure & Platform (Private Cloud at TSI Tier 3+, Sovereign Cloud, Proxmox, Docker, Zero-Trust, Identity Management, Backup), Workplace (Microsoft 365, Copilot, Endpoint Security, Device Management), Application Management (openITCOCKPIT, OpenNMS, i-doit, SAP, Power Platform, Power BI/Fabric), and a 24/7 Security Operations Center. AVENDIS is the manufacturer of openITCOCKPIT, an open-source monitoring framework integrated with Nagios plugins and exposed via REST APIs and MCP, and operates a TSI Tier 3+ private cloud certified to ISO 9001, ISO 27001, ISO 50001, ISO 22301, and SOC 2 Type 2. The company recently separated from the Allgeier Group and rebranded from Allgeier IT Services GmbH to AVENDIS GmbH to operate as an independent German-managed-services brand.
The business model is anchored in recurring managed services contracts with SLA-based pricing, supplemented by project-based professional services for migrations and implementations, and by subscription revenue from openITCOCKPIT Enterprise licensing and support. Pricing is predominantly custom-quoted for managed services; the only public price points are openITCOCKPIT (free base tier; Enterprise support from approximately €4,999/year; Enterprise licensing tiered by monitored services). Distribution is consultative direct sales through a nine-location nationwide network, with thought-leadership content marketing (CIO Challenges, IT Priorities knowledge hub) feeding the top of funnel. AI capabilities are positioned around sovereign AI as a Service (Local AI with NVIDIA H200 GPUs, MCP integration, fixed-cost pricing) and AI-augmented monitoring and SOC, rather than proprietary model development. Key customer signals span regulated financial services (DORA), real estate operators, cruise lines with more than a dozen ships under full managed service, an international hotel group, and public sector clients. Revenue is not disclosed; headcount is stated as 251–500 employees.
AVENDIS firmographics
Firmographics- Name
- AVENDIS
- Legal name
- AVENDIS GmbH
- Website
- https://avendis.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- AVENDIS is a German IT managed services provider serving the Mittelstand and regulated industries with private cloud, 24/7 SOC, sovereign AI, Microsoft 365, and the openITCOCKPIT monitoring platform across nine nationwide locations.
- Ownership category
- akta.pro rank
AVENDIS industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Other Computer Related Services (541519)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA)
- akta.pro secondary industries
- Security Operations Center (SOC) as a Service (BPAEADAB), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Endpoint Detection & Response (EDR) (HDADAEAA)
Keywords
Where AVENDIS is headquartered
LocationHeadquarters
- HQ city
- Mannheim
- HQ country
- Germany
- HQ region
- Europe
Offices9 records
Markets served
AVENDIS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services contracts providing ongoing IT operations including service desk, infrastructure management, security, and cloud operations. Revenue is generated through SLA-based service agreements with predictable monthly/annual billing. The company emphasizes transparent, scalable pricing models.
- Software Licensing (openITCOCKPIT): openITCOCKPIT licensing includes free base version with unlimited hosts/services, optional Enterprise support starting at approximately 4,999 EUR/year, and Enterprise licensing tiers based on number of monitored services. Custom development services available as additional billable work.
- Professional Services & Projects: Implementation, migration, and project services for cloud migration, SOC setup, monitoring implementation, and IT infrastructure projects. Provided as billable professional services with defined scope and timelines.
- 24/7 Support Contracts: Premium support services with 24/7 availability offered as add-on service contracts. Customers can upgrade from standard support to round-the-clock coverage for business-critical IT systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | openITCOCKPIT Base - Free tier with unlimited hosts and services |
| Subscription | Annual | openITCOCKPIT Enterprise Support - Starting at 4,999 EUR/year |
| Subscription | Annual | openITCOCKPIT Enterprise Licensing - Based on monitored services |
| Subscription | Annual | Managed SOC/Security Services - Custom pricing |
| Other | Multi-year contract | Cloud Migration & Implementation Services - Project-based |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
AVENDIS product offering
Product offeringCore offering
AVENDIS is an IT managed services provider delivering end-to-end IT operations for German mid-market and enterprise clients, including service desk, infrastructure, workplace, application management, security operations, and cloud services. Its proprietary open-source monitoring platform openITCOCKPIT underpins the portfolio, complemented by SOC, AI as a Service, Private/Sovereign Cloud, Microsoft 365, and regulatory compliance (NIS2, DORA, KRITIS) offerings delivered from German data centers.
Product overview
AVENDIS is an IT Managed Services provider for the German Mittelstand that delivers a comprehensive portfolio of managed IT services rather than a single unified product. The core offering centers on openITCOCKPIT, an open-source monitoring framework manufactured by AVENDIS that competes with PRTG and integrates multiple monitoring cores with a modern web interface and AI-powered capabilities. The broader portfolio spans Security Operations Center (SOC) with 24/7 monitoring, AI as a Service with full data sovereignty (Local AI and GPU-powered deployment), cloud services (Private Cloud/Tier 3+ certified, Sovereign Cloud), Microsoft ecosystem services (M365, Copilot, Power Platform, Power BI/Fabric), infrastructure services (Proxmox, Docker, Zero-Trust, Identity Management, Backup), application management (SAP, OpenNMS, i-doit), and compliance services (NIS2, DORA, KRITIS). Services are delivered as integrated managed service packages covering Service Desk, Field Service, Infrastructure, Workplace, and Security with ITIL-oriented governance.
Differentiator
Problem solved
Functional benefit
Products and services
- openITCOCKPIT Open-source monitoring framework manufactured by AVENDIS that integrates multiple monitoring cores with a modern web interface, REST APIs, MCP, and AI-powered prioritization. Supports unlimited hosts/services, the Nagios plugin ecosystem, and optional Enterprise support subscriptions. Sold to organizations needing IT infrastructure monitoring.
- SOC (Security Operations Center)
Quantifiable outcome
- 62% lower total cost of ownership over 3 years with openITCOCKPIT compared to PRTG for comparable monitoring requirements
- +2 more outcomes
Companies that use AVENDIS
Customer profileNamed customers8 records
Segments9 records
Ideal customer profiles7 records
AVENDIS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature5 records
AVENDIS partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- MicrosoftcoreCertified Microsoft partnership with qualified teams. AVENDIS provides services across Microsoft ecosystem including Microsoft 365, Azure, Power Platform, SAP, and Microsoft Copilot. Microsoft Fabric, Power BI, and related analytics tools are core components of AVENDIS service portfolio.
- HPE/ArubacoreCertified partnership for Hewlett Packard Enterprise and Aruba networking solutions. AVENDIS teams are qualified for implementation and support of HPE/Aruba infrastructure.
- CiscocoreCertified Cisco partnership with qualified teams for networking, security, and collaboration solutions implementation and support.
- DellcoreCertified Dell partnership covering Dell hardware, infrastructure solutions, and related services with qualified implementation teams.
- FortinetcoreCertified Fortinet partnership for cybersecurity solutions including firewall, network security, and security operations with qualified teams.
- VeeamcoreCertified Veeam partnership for backup and data management solutions. AVENDIS provides implementation and managed services for Veeam backup infrastructure.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
AVENDIS competitors and assessment
Company assessmentDirect peers
- CANCOM SE: Listed German managed services and cloud provider (~€2B revenue) focused on enterprise and mid-market digital transformation, with comparable cloud, workplace, and managed security offerings. Same Mittelstand and enterprise target customers as AVENDIS.
- Computacenter plc: UK-listed enterprise IT infrastructure provider with a major German business (~£6B+ revenue). Overlaps AVENDIS in managed services, workplace, and security, particularly for enterprise and regulated German customers.
- SVA System Vertrieb Alexander GmbH: Privately held German IT service provider (1,000+ employees) specializing in data center, cloud, and managed services for Mittelstand. Closest direct comparable to AVENDIS by size, ownership profile (independent/private), and target market.
- Allgeier Enterprise Services: Remaining Allgeier Group IT services entity following AVENDIS spin-off; competes in similar German mid-market managed services and IT staffing. Direct peer for the same customers AVENDIS served under the Allgeier IT Services brand.
- Bechtle AG: Germany's largest IT systems house and managed services provider (~€6B+ revenue, 12,000+ employees). Directly competes with AVENDIS in German Mittelstand and enterprise managed services, with overlapping Microsoft, security, and cloud portfolios, but at meaningfully larger scale.
Broad incumbents
- Capgemini Germany: Global IT services firm with German practice covering cloud, security, and managed services for enterprise and regulated industries. Adjacent competitor for AVENDIS's enterprise and financial services customers, though not focused on Mittelstand.
- Sopra Steria Germany: European IT services group with German operations focused on public sector, financial services, and regulated industries. Overlaps with AVENDIS's NIS2/DORA and public sector segments but with deeper vertical specialization.
- T-Systems (Deutsche Telekom): Subsidiary of Deutsche Telekom providing large-scale IT services, cloud, and security to enterprise and public sector in Germany. Competes with AVENDIS in DACH managed services and regulated industries, but with a much broader portfolio and Telekom parent backing.
- Atos Germany: Global IT services group with significant German operations covering managed infrastructure, security, and digital workplace. Competes in enterprise and regulated segments where AVENDIS also operates, but at materially larger scale.
Emerging players
- Paessler AG (PRTG): German vendor of PRTG network monitoring software — AVENDIS's openITCOCKPIT is explicitly positioned against PRTG (62% TCO claim). A software-vendor peer rather than a services peer, but highly relevant given openITCOCKPIT's product positioning.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
AVENDIS social profiles
Digital presenceAVENDIS compliance and trust
Trust signalCompliance7 records
AVENDIS financial estimates
Financial estimateRevenue estimate
Valuation estimate
AVENDIS leadership team
Management profileNumber of profiles
Profiles3 records
AVENDIS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AVENDIS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AVENDIS
What does AVENDIS do?
AVENDIS is an IT managed services provider delivering end-to-end IT operations for German mid-market and enterprise clients, including service desk, infrastructure, workplace, application management, security operations, and cloud services. Its proprietary open-source monitoring platform openITCOCKPIT underpins the portfolio, complemented by SOC, AI as a Service, Private/Sovereign Cloud, Microsoft 365, and regulatory compliance (NIS2, DORA, KRITIS) offerings delivered from German data centers.
Is AVENDIS a public or private company?
AVENDIS is a private company. It is classified as management employee owned and is currently operating.
When was AVENDIS founded?
AVENDIS was founded in -1. It employs 251 to 500 people.
Where is AVENDIS based?
AVENDIS is headquartered in Mannheim, Germany, in the Europe region.
How does AVENDIS make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are software Licensing (openITCOCKPIT), professional Services & Projects and 24/7 Support Contracts.
Who are AVENDIS's main competitors?
Direct peers on record are CANCOM SE, Computacenter plc, SVA System Vertrieb Alexander GmbH, Allgeier Enterprise Services and Bechtle AG. Broad incumbents are Capgemini Germany, Sopra Steria Germany, T-Systems (Deutsche Telekom) and Atos Germany. Paessler AG (PRTG) is listed as an emerging player.
Does AVENDIS have an API?
Yes. openITCOCKPIT follows an API-First approach with comprehensive REST APIs for automation and third-party integration. The platform enables integration with ticketing systems, CMDBs, and monitoring tools. MCP (Model Context Protocol) is available for AI integration, hosted from AVENDIS data centers in Germany. Developer documentation is at openitcockpit.io.
What industry is AVENDIS in?
AVENDIS's product category is Managed IT Services. Its primary akta.pro industry code is BPAKAHAA, Managed Security Services (MSSP) & 24/7 SOC Operations, with a secondary code of BPAEADAB, Security Operations Center (SOC) as a Service. Its NAICS code is 54151 and its SIC code is 7370.