911Programs

What 911Programs does

911Programs Career Training Institute is a privately held, for-profit career training school founded in 1994 and headquartered in Warwick, Rhode Island, operating a second campus in Tiverton, RI. The institution delivers accredited EMS and allied-health certification programs — EMT, Advanced EMT, EMT-Cardiac, AEMTC, Phlebotomy, EKG, Cardio-Phlebotomy, Medical Assistant, Medical Coding & Billing, CNA, Patient Care Technician, Therapeutic Massage Therapy, and American Heart Association CPR/ACLS/PALS courses — plus self-paced online EMS refresher training for recertification. Course lengths range from 11 weeks to approximately one year, with tuition spanning roughly $1,000 to $15,912 per program.

The technology stack is a conventional instructor-led LMS built on Google Classroom, an in-house online classroom manager, video lectures, narrated presentations, e-textbooks, and online homework; on-site delivery uses physical classrooms and labs across the two campuses. A core operational asset is the in-house Pearson Vue Authorized Testing Center, which makes 911Programs the only EMS school in Rhode Island offering on-site NREMT National Written Exam delivery and on-site NHA certification testing.

The business model is direct-to-consumer tuition revenue, supplemented by government-funded student acquisition through WIOA, ORS, CCAP, SNAP E&T, ResCare, and VA/GI Bill partnerships; internal payment plans with 5% finance fees and 18% APR; and recurring continuing-education revenue from CPR/ACLS/PALS and EMS refresher courses. Primary customer segments are career changers seeking 3–9 month credentials, licensed professionals needing recertification, government-funded students, and corporate clients purchasing group CPR training. William Howe, a retired EMS Chief with 35+ years of healthcare and education experience, serves as President and Program Director; the company is founder-owned with no disclosed outside capital.

Name

911Programs

Legal name

911Program, Inc.

Website

https://www.911programs.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

911Programs Career Training Institute is a Rhode Island-based, founder-owned career school delivering accredited EMS and allied-health certification programs (EMT, AEMT, phlebotomy, medical assistant, massage therapy, CPR/ACLS/PALS) to career changers and licensed professionals needing recertification, with on-site Pearson Vue and NHA national testing.

Ownership category

akta.pro rank

Product category

Vocational Healthcare Training

NAICS

Technical and Trade Schools (6115), Technical and Trade Schools (61151)

SIC

Services-Educational Services (8200), Services-Health Services (8000)

akta.pro primary industry

Emergency Medical Services (EMT/Paramedic) Training (EDAOAMAC)

akta.pro secondary industries

EMS Education, Training & Simulation Centers (HLAFANAL), Emergency Response, First Aid/CPR/AED & Incident Management Training (BPAKAOAJ), Safety, Security & Emergency Services (OSHA, Fire, EMS, Security CE) (EDAAALAK)

Keywords

• EMS career training
• Allied health education
• Healthcare certification programs
• Emergency medical technician training
• Vocational healthcare courses

Headquarters

HQ city

Warwick

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Tuition and Course Fees: Primary revenue from tuition fees for career training programs including EMT, AEMT, nursing, phlebotomy, and massage therapy courses. Programs range from 3-12 months with tuition from $1,000 to $15,912. Additional revenue from lab fees, supply fees, technology packages, and certification testing fees.
2. Continuing Education and Refresher Courses: Revenue from CPR, ACLS, and PALS certification courses, as well as EMS refresher training for licensed professionals maintaining their credentials.
3. Technology Package Add-ons: Optional technology packages (videos, narrated presentations) available for purchase at 25% of base tuition, allowing students to make up missed lectures or access course materials online.
4. Student Financing: Internal payment plans with finance fees (5% of financed amount) and 18% annual interest. The school guarantees loans and partners with lending institutions. Revenue generated through interest and finance charges on payment plans.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

911Programs Career Training Institute delivers accelerated career training programs in Emergency Medical Services (EMT, AEMT, EMT-Cardiac, AEMTC) and Allied Health Professions (Phlebotomy, EKG, Cardio-Phlebotomy, Medical Assistant, Medical Coding & Billing, Nursing Assistant, Patient Care Technician, Massage Therapy). Programs range from 11 weeks to one year and prepare students for national certification exams (NREMT, NHA) and state licensure. The school also provides AHA-certified CPR, ACLS, and PALS courses, plus self-paced EMS refresher training for licensed professionals.

Product overview

911Programs Career Training Institute is a Rhode Island-based career training school offering a portfolio of healthcare and emergency medical services certification programs. The program portfolio includes EMS programs (EMT, Advanced EMT, EMT-Cardiac, AEMTC), health career programs (Phlebotomy, EKG, Cardio-Phlebotomy, Medical Assistant, Medical Coding & Billing, Nursing Assistant, Patient Care Technician), therapeutic massage therapy, and American Heart Association CPR/ACLS/PALS courses. Programs range from 11 weeks to one year in duration and are designed to prepare students for national certification exams and state licensure. The school also offers online and hybrid delivery options for select courses, with in-house national testing for NREMT, NHA, and Pearson VUE certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Technician (EMT) A 12-week basic EMT program that prepares graduates for the National Registry of EMTs certification exam and state licensure, covering airway management, trauma, patient assessment, and ambulance operations.
• Advanced EMT (AEMT) A 16-week advanced-level EMT program teaching IV access, pharmacology, 12-lead EKG interpretation, and pediatric intraosseous insertion. Requires basic EMT completion as prerequisite.
• EMT-Cardiac (EMTC) A 14-week Rhode Island-specific cardiac module preparing graduates for work on ambulances and in emergency departments, focusing on protocol-based skills and medications consistent with RI EMT-C scope of practice.
• Advanced EMT-Cardiac (AEMTC) A two-semester combined program (approximately 30 weeks) integrating Advanced EMT and EMT-Cardiac curricula, covering advanced airway management, manual defibrillation, cardiac-level pharmacology, and team leadership in megacode scenarios.
• Certified Phlebotomy Technician (CPT) A 12-week phlebotomy certification program combining classroom instruction with practical training and a 2-week/40-hour clinical internship at affiliate labs in Rhode Island and Massachusetts.
• Certified EKG Technician (CET) An 11-week EKG technician program teaching electrocardiography, dysrhythmia recognition, and proper use of EKG machines in hospital and out-of-hospital settings.
• Certified Cardio-Phlebotomy Technician (CCP) A combined 23-week program merging CPT and CET certifications, preparing graduates to sit for the NHA CardioPhlebotomy exam and earn separate national certifications as both Phlebotomist and EKG Technician.
• Certified Medical Assistant (CMA) A six-module 23-week program combining General Medical Studies, Phlebotomy, EKG, Administrative Medical Assisting, Anatomy & Physiology, and Clinical Medical Assisting, preparing students for the NHA Medical Assistant exam and Rhode Island CNA licensure.
• Certified Medical Coding and Billing (MCB) A 13-week program combining classroom instruction with practical billing training using CPT coding handbooks, preparing graduates for the NHA Certified Billing and Coding Specialist examination.
• Certified Nursing Assistant (CNA) An 11-12 week state-licensed nursing assistant program covering patient care, vital signs, personal care, and infection control, including a one-week clinical internship at a long-term care facility and preparation for the Rhode Island CNA state examination.
• Certified Patient Care Technician (PCT) A four-module approximately 29-week program combining CNA, Phlebotomy, EKG, and IV training. Graduates earn PCT Level II certification and can sit for NHA PCT, CPT, CET exams plus the RI CNA license exam.
• Therapeutic Massage Therapy (LMT) An 8-part approximately one-year program covering General Medical Studies, Anatomy & Physiology, Palpatory Anatomy & Kinesiology, Clinical Pathology, Asian Bodywork, Swedish Massage, Deep Tissue & Neuromuscular Therapy, and Business Practice, preparing students for the MBLEx exam.
• CPR, ACLS, & PALS Courses American Heart Association certification courses including CPR (BLS) for healthcare providers, Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS), available as full in-person classes or hybrid online with skills testing.
• EMS Refresher Training A self-paced online refresher program for licensed EMTs needing to complete NCCP components for recertification, covering National, State, and Individual components with video-based modules and quizzes.

Quantifiable outcome

• 85% job placement rate upon graduation
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• American Heart Association (AHA)coreTechnology or Integration911Programs is an Authorized American Heart Association Training Site, offering BLS, ACLS, and PALS certification courses compliant with AHA standards.
• National HealthCareer Association (NHA)coreTechnology or IntegrationAuthorized Official Testing Site for NHA certification exams including CPT, CET, CCMA, and CBCS. School has been NHA testing site since 2012.
• National Registry of Emergency Medical Technicians (NREMT)coreTechnology or IntegrationAuthorized Official Testing Site for NREMT written and practical exams. Only EMS school in Rhode Island offering on-site NREMT National Written Exam through Pearson Vue.
• Pearson VuecoreTechnology or IntegrationAuthorized Pearson Vue Testing Site enabling on-site national certification exam delivery for NREMT and other exams.
• WIOA / Network RI (Department of Labor and Training)coreGTM or Marketing PartnerAuthorized training provider partner of Workforce Innovation and Opportunity Act. DLT Career Centers match job seekers with training opportunities.
• Office of Rehabilitation Services (ORS)coreGTM or Marketing PartnerDHS can access WIOA funds through ORS for vocational rehabilitation services. School accepts ORS-funded students.
• Child Care Assistance Program (CCAP)coreGTM or Marketing PartnerCCAP provides training funding for RI Works participants including child care, transportation, and educational services. School is approved CCAP training provider.
• SNAP Employment & Training (E&T)minorGTM or Marketing PartnerManaged by LISC, SNAP E&T provides training, services and supports including transportation vouchers, childcare subsidies, and paid test/certification fees.
• ResCareminorGTM or Marketing PartnerAgency funding source accepted by 911Programs for eligible students.
• Veteran's Administration (VA/GI Bill)coreGTM or Marketing PartnerPost-9/11 GI Bill funding accepted. School is authorized to receive VA education benefits for eligible veterans.
• Rhode Island Department of HealthcoreStrategic or Co-development PartnerLicensed by RI Department of Health to conduct EMS courses. Authorized to conduct EMT Practical testing and EMTC final examinations.
• Rhode Island Hospital and Laboratory AffiliatescoreStrategic or Co-development PartnerClinical affiliations with hospitals and laboratories in Rhode Island and Massachusetts for phlebotomy, CNA, and medical assistant clinical placements. Average wait time less than 1 month.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• National EMS Institute (now part of Cataldo Education): A Massachusetts-based EMS training school offering EMT, AEMT, and paramedic programs. Direct peer serving the same New England workforce with similar NREMT-aligned curricula and AHA courses.
• ProEMS Center for Medics: A Boston-area EMS training center offering EMT, paramedic, and continuing education programs. Directly comparable EMT/AEMT training and AHA certification courses for career changers in the same geographic region.
• Code One Training Solutions: A Northeast-based AHA training center offering BLS, ACLS, PALS, and EMT courses. Direct peer to 911Programs' CPR/ACLS/PALS and EMT continuing education programs with shared AHA training site model.
• Percom EMS: A Texas-based EMS education company offering EMT, AEMT, and EMR programs with online and hybrid delivery. Comparable in its private vocational model and NREMT preparation focus, though geographically distant.
• Unitek EMT: A West Coast-based EMT training provider offering accelerated bootcamp-style programs. Comparable in its accelerated, career-changer-focused vocational EMS training model and NREMT exam preparation emphasis.
• Stony Brook University EMS Program: A New York-based university-affiliated EMT/paramedic training program. Comparable in its EMS curriculum, NREMT preparation, and healthcare workforce development mission, though embedded within a larger university.

Regional players

• Community College of Rhode Island (CCRI) – EMS & CNA Programs: A Rhode Island public community college offering EMT, CNA, and allied health programs. Direct competition in the same RI market for entry-level healthcare training, with different funding model (public/financial aid) and longer program durations.
• New England Institute of Technology (NEIT): A Rhode Island-based career college offering degree and certificate programs in health sciences, surgical technology, and medical assisting. Comparable in RI healthcare workforce training, but with a longer, degree-oriented model.

Broad incumbents

• American Red Cross (Health & Safety Services): A national organization offering BLS, CPR, and AED certification courses at scale. Broad incumbent in the CPR/ACLS/PALS training category that competes with 911Programs' AHA courses, but does not focus on EMS or allied health certifications.

Emerging players

• Phlebotomy Training Specialists: A national phlebotomy training specialist offering accelerated certification programs. Direct overlap in CPT offerings with 911Programs but at greater geographic scale and stronger specialization focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/911programs
• Facebookfacebook.com/911Programs
• LinkedInlinkedin.com/company/911programs

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 911Programs