Volunteer Bank

What Volunteer Bank does

Volunteer Bank is a privately held community bank operating as a division of Lawrence Bank, headquartered in Nashville, Tennessee and serving Middle Tennessee through 17 full-service branches across Davidson, Robertson, Rutherford, Sumner, Williamson, and Wilson counties. The bank, founded in 1977 as Bank of Portland, rebranded to Volunteer State Bank in 1982 and to Volunteer Bank in March 2025 following the legal merger with Fourth Capital Bank; in January 2026 it consolidated with F&M Bank under the Lawrence Bank charter, producing a combined organization with $3.2 billion in assets, 28 branches across nine counties, and a Top 10 deposit-market-share ranking in Middle Tennessee. Gaylon Lawrence Jr. is the sole shareholder of Lawrence Bank.

The bank's product suite covers both consumer and commercial banking: retail offerings include Simply Checking, Simply Interest Checking, BankOn, Advantage Savings, Advantage Money Market, Certificates of Deposit, IRAs, personal and auto loans, consumer credit cards (issued through Elan Financial Services), home mortgages, HELOCs, and construction loans; business offerings include Everyday, Prime, Commercial, and IOLTA Checking, business money market and CDs, term loans, equipment financing, commercial real estate loans, lines of credit, letters of credit, and professional-practice financing. Supporting services include Treasury Management (ACH, wire, Positive Pay, Remote Deposit Capture, QuickBooks Direct Connect), Merchant Card Services, investment services via a Cetera Financial Group partnership, and CardHub debit card management with spending controls and fraud alerts. The technology platform is standard digital banking infrastructure with mobile deposit, mobile wallet support (Apple Pay, Google Pay, Samsung Pay), Zelle peer-to-peer payments, and surcharge-free ATM access through the Money Pass Network; no proprietary AI/ML or developer-facing APIs are offered.

Revenue mechanics are typical of a community bank: net interest income from loan and deposit spreads is the primary driver, supplemented by deposit-related fees (monthly service charges, overdraft, ATM, wire), credit card interchange from Elan, merchant card processing fees, and referral income from the Cetera investment services partnership. The go-to-market combines direct-to-consumer retail banking across the branch network with sales-led relationship banking targeting small-to-medium businesses and professional services clients, supported by community-focused marketing and digital content. Customer segments are horizontally diversified across individual consumers, SMBs, and a niche professional-services segment, with no disclosed enterprise anchor customers, resulting in broadly predictable, granular revenue streams.

Name

Volunteer Bank

Legal name

Lawrence Bank (F&M/Volunteer Divisions)

Website

https://volunteer.bank

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Volunteer Bank is a privately held Tennessee community bank offering retail and commercial checking, savings, loans, credit cards, and treasury management services across 17 branches in Middle Tennessee, operating as a division of Lawrence Bank (combined $3.2B assets, 28 branches).

Ownership category

akta.pro rank

Product category

Community Banking

NAICS

Depository Credit Intermediation (5221), Commercial Banking (52211)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Community banking services
• Retail deposit products
• Consumer lending
• Commercial lending
• Treasury management

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Net Interest Income: Interest earned on loans (mortgages, personal loans, business loans, credit cards) minus interest paid on deposits (checking, savings, CDs, IRAs). Primary revenue driver for the community bank.
2. Non-Interest Income - Deposit Fees: Monthly service charges, ATM fees, overdraft fees, wire transfer fees, and other account-related service fees
3. Investment Services Referral: Referral fees from Cetera Financial Group for investment products, annuities, mutual funds, and financial planning services offered through the bank
4. Credit Card Interchange: Revenue from credit card transactions processed through Elan Financial Services partnership

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Volunteer Bank is a community bank that provides personal and business deposit products (checking, savings, money market, CDs, IRAs), consumer and commercial lending (mortgages, HELOC, construction, personal, auto, business term, equipment, commercial real estate, lines of credit, letters of credit, professional financing), credit cards, treasury management, merchant card services, and remote deposit capture. Services are delivered through 17 full-service branches across Middle Tennessee and online/mobile digital banking channels.

Product overview

Volunteer Bank is a community bank offering a comprehensive suite of personal and business banking products. The personal banking portfolio includes Simply Checking, Simply Interest Checking, BankOn, Advantage Savings, Advantage Money Market, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), Personal Loans, Auto Loans, Consumer Credit Cards, Home Mortgage Loans, HELOC, and Construction Loans. The business banking suite encompasses Everyday Business Checking, Prime Business Checking, Commercial Checking, IOLTA Checking, Advantage Money Market Business, Business CDs, Business Term Loans, Equipment Loans, Commercial Real Estate Loans, Business Lines of Credit, Letters of Credit, Financing for Professionals, and Business Credit Cards. Supporting services include Treasury Management, Merchant Card Services, Remote Deposit Capture, Digital Banking (online/mobile), CardHub, Zelle® peer-to-peer payments, Investment Services (via Cetera Financial Group), and surcharge-free ATM access. The bank also provides financial calculators, investment services through Cetera Financial Group, and community banking tools. All products are delivered through a network of branches across Middle Tennessee and integrated digital banking channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Simply Checking Basic personal checking account with no monthly service charge and no minimum balance requirements, including free digital banking, free debit card, and access to surcharge-free ATMs.
• Simply Interest Checking Interest-earning personal checking account requiring $1,000 minimum balance to avoid $10 monthly service charge, with tiered interest on balances over $1,000 and unlimited check writing.
• BankOn Checking Low-fee personal checking account designed for everyday banking with $25 minimum deposit to open, no monthly service charge, and $2 paper statement fee waived with e-statements. BankOn certified for underbanked/underserved customers.
• Advantage Savings Basic personal savings account earning quarterly interest, requiring $100 minimum daily balance to avoid $10 monthly service charge, with up to 6 free withdrawals per month.
• Advantage Money Market Tiered interest-bearing savings account with rates from 0.25% APY (under $50,000) to 0.60% APY ($1,000,000+), requiring $5,000 minimum daily balance to waive $15 monthly service charge, with 6 free withdrawals/transfers per month.
• Certificates of Deposit (CDs) Fixed-rate, fixed-term deposit accounts with FDIC insurance. Terms range from 90 days to 5 years with $1,000 minimum deposit. Includes a special 11-month CD at 3.85% APY. Early withdrawals subject to penalties.
• Individual Retirement Accounts (IRAs) Tax-advantaged retirement savings accounts available in Traditional and Roth IRA options with no setup, monthly, or annual maintenance fees; $7,000 annual contribution limit with $1,000 catch-up contribution for ages 50+.
• Personal Loans Unsecured and secured loans for personal needs including vacations, home renovations, auto repairs, and debt consolidation, with competitive rates, customized repayment terms, and local decision-making.
• Auto Loans Vehicle financing for new or used cars and recreational vehicles (ATVs, RVs, motorcycles, boats, personal watercraft) with competitive rates, accommodating terms, and pre-approval option.
• Consumer Credit Cards Visa and Mastercard branded credit cards issued through Elan Financial Services with zero fraud liability, mobile wallet compatibility, and 24/7 Cardmember Service.
• Home Mortgage Loans Home purchase, refinance, and construction financing through Volunteer Bank Mortgage, including conventional loans, USDA Rural Development Loans, FHA Loans, VA Loans, Jumbo Loans, and THDA First-Time Homebuyer Loans.
• Home Equity Line of Credit (HELOC) Revolving credit line using home equity as collateral for home improvements, personal expenses, education costs, medical expenses, and debt consolidation, with interest paid only on amount used.
• Construction Loans Financing for building primary or secondary homes with interest-only payments during construction phase and permanent financing options available.
• Everyday Business Checking Basic business checking account ideal for smaller transaction volumes, including 150 free processed items per month, access to digital banking tools, business debit card, and no monthly service fee.
• Prime Business Checking Business checking for larger transaction volumes with 500 free processed items per month, $15 monthly service charge waived with $10,000 average balance, and access to Treasury Management services.
• Commercial Checking High-volume business checking with detailed analysis statements, monthly account analysis, earnings credit to offset processing fees, $25,000 minimum balance requirement, and $35 monthly analysis charge.
• IOLTA Checking Interest on Lawyers Trust Account for attorneys to manage client funds while generating interest paid to Tennessee Bar Foundation for civil legal services; $5 monthly service fee.
• Advantage Money Market Business Business money market account with tiered interest rates, 6 free withdrawals per month, free first order of personalized checks, and higher rates than regular savings on entire balance.
• Business Certificates of Deposit (CDs) Business CD accounts with guaranteed earnings and competitive fixed interest rates, terms from 90 days to 5 years, no monthly service charges, with early withdrawal penalties applying.
• Business Term Loans Term financing for equipment purchases, inventory control, business expansion, facility renovation, and working capital with customized repayment terms and competitively low rates.
• Equipment Loans Business equipment financing for purchasing new or used equipment with competitively low rates and customized terms.
• Commercial Real Estate Loans Financing for purchase, refinance, or construction of commercial properties including office buildings, retail centers, and industrial properties with competitively low rates and flexible terms.
• Business Lines of Credit Revolving credit for long-term or seasonal business needs including inventory purchases, accounts receivable management, and trade discounts; funds available as needed without reapplying.
• Letters of Credit (LOC) Guarantee on payments or services to third parties, useful for new business relationships and able to replace costly insurance company performance bonds; typically issued for 1-year terms or less.
• Financing for Professionals Specialized financing and banking solutions for medical professionals and practitioners, including practice acquisition loans, equipment financing, and complete array of business services with no prepayment penalties.
• Business Credit Cards Visa-branded business credit cards with smart chip technology, online expense reporting tools, no fee for additional employee cards, and Zero Fraud Liability protection through Elan Financial Services.
• Treasury Management Business cash management services including ACH Origination, Wire Origination, Positive Pay fraud protection, payroll cards, QuickBooks Direct Connect, Remote Deposit Capture via scanner, and analysis accounts.
• Merchant Card Services Payment processing for businesses to accept major credit and debit cards, integrating with existing operations to improve cash flow and reduce transaction times.
• Remote Deposit Capture Electronic check deposit service allowing businesses to scan and deposit checks digitally from their office using a desk scanner and internet access, with same-day credit available up to 5 pm CST.
• CardHub Debit card management platform within online and mobile banking with real-time alerts, spending controls, merchant restrictions, international transaction permissions, and fraud alerts.
• Investment Services Investment and financial planning services offered through Cetera Financial Group partnership, including mutual funds, annuities, retirement planning, education funding, estate planning, and trust services.

Quantifiable outcome

• Earn tiered interest on balances over $1,000 with Simply Interest Checking
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Blood Cancer UnitedminorOthers · 31 October 2025Volunteer Bank partnered with Blood Cancer United to advance research and community awareness.
• Leukemia & Lymphoma SocietyminorOthers · 7 November 2023Volunteer Bank provided donation and awareness campaign support for the Leukemia & Lymphoma Society.
• Cetera Financial GroupcoreStrategic or Co-development PartnerCetera Financial Group provides investment services including mutual funds, annuities, retirement planning, education funding, estate planning, and trust services to Volunteer Bank customers. Representative Chris Carroll located at 323 East Main Street, Hendersonville.
• F&M BankcoreStrategic or Co-development PartnerF&M Bank (founded 1906) merged under Lawrence Bank charter with Volunteer Bank effective January 1, 2026. Both brands continue operating while combining systems and operations. Combined 28 branches across 9 Middle Tennessee counties.
• Elan Financial ServicescoreTechnology or IntegrationElan Financial Services is the creditor and issuer of Volunteer Bank credit cards (consumer and business) under Visa and Mastercard licenses. Provides zero fraud liability protection for cardholders.
• Early Warning Services (Zelle)coreTechnology or IntegrationPartnership with Zelle (operated by Early Warning Services) enables peer-to-peer payment transfers directly between bank accounts for Volunteer Bank customers.
• Money Pass NetworkminorChannel Partner/ Reseller/ DistributorSurcharge-free ATM access through Money Pass Network, allowing Volunteer Bank customers to withdraw funds at thousands of locations nationwide without fees.
• Salvation Army Angel Tree ProgramminorOthersAnnual holiday tradition where Volunteer Bank adopts angels representing years of service, providing gifts to children and families in need through The Salvation Army Angel Tree program.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Truist Financial Corporation: Top-10 U.S. commercial bank with substantial Tennessee retail and commercial banking presence including Middle Tennessee. Comparable as a large incumbent competitor offering similar deposit, mortgage, and SMB products, though operating at national scale with deeper treasury management capabilities.
• SouthState Corporation: Southeast regional bank with Tennessee operations offering full-service commercial and consumer banking. Comparable as a larger regional competitor with similar product suite, though serving broader geographic territory beyond Middle Tennessee.
• First Horizon National Corporation: Large regional bank holding company headquartered in Memphis with extensive Tennessee branch network and full-service commercial and consumer banking. Comparable as a major in-market competitor for both retail deposits and SMB lending, though with broader geographic footprint and capital markets capabilities.

Direct peers

• Pinnacle Financial Partners: Tennessee-headquartered commercial bank focused on small-to-middle market businesses and consumer banking, with strong Nashville-area presence. Directly comparable as a regional commercial bank competing for the same SMB and consumer deposit base in Middle Tennessee.
• SmartBank: Tennessee-based community bank with growing Nashville-area footprint and similar relationship-based commercial banking model. Directly comparable as a privately-held Tennessee community bank competing for SMB and consumer customers in Middle Tennessee markets.
• FirstBank (FirstBank of Tennessee): Tennessee-headquartered community bank with significant Middle Tennessee presence including Franklin and other Volunteer-served submarkets. Directly comparable as a community bank offering similar personal and business banking products with regional consolidation history.
• Wilson Bank & Trust: Tennessee-based community bank serving Middle Tennessee including Wilson County (where Volunteer has Mt. Juliet branch). Directly comparable as a privately held community bank with similar relationship-driven model and overlapping geographic coverage in Middle Tennessee.

Regional players

• Atlantic Capital Bank: Southeast-focused community bank with Tennessee presence and specialty in commercial banking, treasury management, and SBA lending. Comparable as a community bank serving similar SMB client base with emphasis on commercial relationships and local decision-making.
• Renasant Bank: Mississippi-headquartered community bank with Tennessee operations following previous M&A. Comparable as a Southeast community bank with similar product set (deposits, mortgages, commercial loans) and acquisition-driven growth strategy, though primary footprint is outside Tennessee.
• Citizens Savings Bank & Trust (Citizens Bank TN): Nashville-headquartered community bank with long Tennessee heritage serving Middle Tennessee consumers and small businesses. Comparable as a locally-owned community bank with overlapping geographic coverage, similar product suite, and similar relationship-based banking model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Vol_Bank
• Facebookfacebook.com/VolunteerBankTN
• LinkedInlinkedin.com/company/volunteerbanktn
• Instagraminstagram.com/VolunteerBankTN

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteer Bank