Nakuru County
Nakuru County is a devolved Kenyan government entity serving approximately 2.1 million residents across 11 sub-counties, delivering healthcare, education, agriculture, infrastructure, and digital government services through online portals and physical offices. It is led by Governor Susan Kihika and contributes 6.1% to Kenya's GDP.
- Company typePublic
- Founded2013
- HeadquartersNakuru, Kenya
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Nakuru County does
Nakuru County is a devolved government entity established in 2013 under Kenya's 2010 Constitution, administering public services for approximately 2.1 million residents across 11 sub-counties and 55 wards. It is led by Governor Susan Kihika, the third governor and first woman to hold the position, supported by a Deputy Governor, County Secretary, CECMs, and Chief Officers across functional departments. The county generates revenue through national government equitable share allocations and own-source collections including single business permits, property rates, parking fees, land rates, and various service fees, overseen by the Finance and Economic Planning department.
The county operates a portfolio of digital government platforms including e-DAMS (Electronic Development Application Management System) for development permits, the Land Information Management System (LIMS) for property records, NakuruPay for citizen payments and license applications, the Mama Hub maternal health application (piloted at Bondeni, Annex, and Bahati health facilities in partnership with Kabarak University, Strathmore, Technical University of Mombasa, IntelliSoft Consulting, and e-Med Solutions), HRMIS for internal HR workflows, PIMS for project management, a Career Recruitment Portal, and a Bursary Application System. It also integrates with Kenya's national e-Citizen platform for services such as birth certificates. Underlying infrastructure includes free WiFi in the Nakuru CBD and ICT systems supporting automated revenue collection.
The county's go-to-market is direct-to-citizen service delivery via online portals, physical service centers across sub-counties and wards, and citizen engagement forums. Its customer base is the resident population of 2.1 million, with primary segments in agriculture (smallholder farmers), healthcare, education, youth (29% of population), and businesses/MSMEs. Strategic positioning emphasizes Nakuru's status as Kenya's fastest-growing city, its agricultural output, tourism attractions (Lake Nakuru National Park, Menengai Crater, Hell's Gate), and its role as a logistics hub on the Northern transport corridor with Standard Gauge Railway and highway access.
Nakuru County firmographics
Firmographics- Name
- Nakuru County
- Legal name
- County Government of Nakuru
- Website
- https://nakuru.go.ke
- Company type
- Public
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Nakuru County is a devolved Kenyan government entity serving approximately 2.1 million residents across 11 sub-counties, delivering healthcare, education, agriculture, infrastructure, and digital government services through online portals and physical offices. It is led by Governor Susan Kihika and contributes 6.1% to Kenya's GDP.
- Ownership category
- akta.pro rank
Nakuru County industry classification
Industry- Product category
- County Government Services
- NAICS
- Public Administration (92), Executive, Legislative, and Other General Government Support (921), Other General Government Support (921190), Public Finance Activities (921130)
- SIC
- Services-Social Services (8300), Services-Business Services, Nec (7389)
- akta.pro primary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Nakuru County is headquartered
LocationHeadquarters
- HQ city
- Nakuru
- HQ country
- Kenya
- HQ region
- Africa
Offices4 records
Markets served
Nakuru County business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- County Revenue Collection: County government generates revenue through single business permits, property rates, parking fees, land rates, and various service fees. The Finance and Economic Planning department oversees revenue mobilization both locally and externally, including digitization of revenue collection systems.
Go-to-market motion1 record
Distribution channels5 records
Marketing channels5 records
Nakuru County product offering
Product offeringCore offering
Nakuru County is a devolved government entity providing public administration and essential services to approximately 2.1 million residents across 11 sub-counties and 55 wards. Its core functions include healthcare, education, agriculture, infrastructure development, trade and tourism, social services, land management, and revenue mobilization. The county increasingly delivers these services through digital platforms including NakuruPay for citizen payments, e-DAMS for development permits, LIMS for land records, and Mama Hub for maternal health digitization.
Product overview
Nakuru County operates a unified platform of digital government services consisting of internal management systems (HRMIS, PIMS) and citizen-facing portals (NakuruPay, e-DAMS, LIMS, Career Recruitment Portal, Bursary Application System). The county also launched a maternal health digitization tool (Mama Hub) developed in partnership with universities and technology consultants. The ecosystem is characterized by interconnected platforms enabling online payments, permit applications, land management, HR processes, and citizen engagement, all accessible through the county's main web presence and dedicated service portals.
Differentiator
Problem solved
Functional benefit
Products and services
- NakuruPay Citizen Services Portal Online citizen services portal enabling residents to make payments, apply for parking permissions, business licenses, and access various county government services.
- e-DAMS (Electronic Development Application Management System) Electronic system for streamlining development permits and enhancing planning efficiency by digitizing the development application submission and approval workflow for county residents and developers.
- Land Information Management System (LIMS) Digital land information management system for automating land records, titling, and land-related transactions within the county for property owners and planners.
- Mama Hub Application Mobile/digital application for digitizing maternal health information, including Antenatal Care booklet digitization, piloted at Bondeni, Annex, and Bahati Health facilities to enable timely interventions and reduce maternal mortality.
- Career Recruitment Portal Online portal for job applications and career recruitment processes within Nakuru County government, handling applications for county positions and career opportunities.
- Bursary Application System Digital system for processing and managing student bursary applications for education support within the county, used by students and families applying for financial education assistance.
- Digital Support Platform for Vulnerable Groups Digital platform providing services and support mechanisms for vulnerable populations within Nakuru County, addressing social protection needs.
- Human Resource Management System (HRMIS) Internal HR management system used by Nakuru County to manage employee records, recruitment processes, and HR workflows for county staff.
- Project Information Management System (PIMS) Internal project management system for tracking and managing county development projects and initiatives across various departments.
Quantifiable outcome
- Ranked #1 nationally in CASSCOM 2025 Performance Report
- +3 more outcomes
Companies that use Nakuru County
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles3 records
Nakuru County technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature4 records
Nakuru County partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered major and medium.
- Village ImpactmajorNon-profit partnership to expand education infrastructure. Has constructed and equipped 16 primary and secondary schools, benefiting over 6,000 learners yearly with ambitious plans to increase impact.
- WWF (World Wide Fund for Nature)majorPartnership to restore Lake Naivasha Basin amid growing climate and environmental pressures. Addresses unsustainable water abstraction, rapid urbanization, agricultural expansion, and climate change impacts threatening the basin's ecological integrity.
- GAIN (Global Alliance for Improved Nutrition)majorPartnership to boost cold storage management at Free Area Market, helping reduce post-harvest losses and improve food security for agricultural producers.
- FarmerCoopHubmediumPilot county in launch of FarmerCoopHub platform to revolutionize agriculture through farmer cooperative digitization and support.
- Cardiff UniversitymediumPartnership to advance multi-hazard preparedness and disaster risk policy for Nakuru City. Focus on disaster risk reduction and emergency response planning.
- Kentegra LtdmajorUS-backed company constructing multi-million pyrethrum processing factory in Malewa West Ward, Gilgil Sub-county. US government committed $10 million through DFC. Factory to support 90,000 smallholder farmers across Kenya.
- KCEP-CRAL (Kenya Cereal Enhancement Programme)majorPartnership with Government of Kenya, European Union, and IFAD through Climate Resilient Agricultural Livelihoods Window. Supports smallholder farmers with warehouses, silos, and market linkages.
- Hope World Wide Kenya (HWWK)majorHarm reduction project partnership to address drug abuse. Combines education, prevention, treatment, and support systems with multisectoral approach including sensitization, capacity building, and community outreach.
- KEMRI Wellcome TrustmediumPartnership for tungiasis (jigger) survey to determine prevalence, geographic distribution, and seasonality. Research project conducted in two rounds during wet and dry seasons.
- Family BankmajorPartnership for school feeding program for Early Childhood Development education on pilot basis. Family Bank (4th largest in Kenya, 128 billion KES in assets) providing support for Governor's education initiatives.
- WWF Kenya, Slum Dwellers International, SEAF-K, ALINmediumVoices for Just Climate Action (VCA) partnership for Ward Climate Change Planning Committees formation and climate action mainstreaming across county wards.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Nakuru County competitors and assessment
Company assessmentDirect peers
- Kisumu County: Large Kenyan devolved county with similar devolved functions and active digital government initiatives. Comparable as a county pursuing health digitization, revenue mobilization, and urban planning modernization.
- Kiambu County: Kenya's second-largest county by population (~2.4M) and a peer devolved unit near Nairobi. Compares on devolved functions, citizen service delivery, and digital government priorities for a high-population peri-urban county.
- Uasin Gishu County: Rift Valley neighbor with a comparable agricultural powerhouse profile (maize, wheat) and devolved county structure. Useful comparability on agricultural sector performance, which Nakuru leads nationally in CASSCOM.
- Machakos County: Large Kenyan devolved county with comparable mandate across agriculture, health, education, and revenue collection. Peer on devolved governance, county digitization, and infrastructure delivery to a multi-sub-county population.
- Nairobi City County: Kenya's largest and capital county government. Compares directly as a devolved county delivering e-government services, urban planning, healthcare, and revenue collection across a similar constitutional mandate — just at substantially larger scale.
- County Government of Kisii: Mid-sized Kenyan devolved county pursuing digital service delivery and revenue digitization. Comparable as a county modernizing citizen services and pursuing e-government platforms at sub-national scale.
Regional players
- Laikipia County: Neighboring devolved county with comparable agricultural and tourism profile, including ecological considerations. Useful regional comparability on county-level service delivery and natural-resource stewardship.
- Nyandarua County: Adjacent Rift Valley county with shared devolved governance framework and agriculture-heavy economy. Useful regional comparability; additionally relevant because Nakuru's City Manager previously served as CECM there.
- Kajiado County: Neighboring devolved county with similar peri-urban and tourism dynamics. Comparable as a county managing rapid urbanization pressures alongside agricultural and tourism mandates.
Others
- Nakuru City Board: City management board within Nakuru County government that handles urban planning, infrastructure, and trade functions. Relevant as an internal peer showing the urban administration layer beneath the county.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Nakuru County social profiles
Digital presenceNakuru County financial estimates
Financial estimateRevenue estimate
Valuation estimate
Nakuru County leadership team
Management profileNumber of profiles
Profiles13 records
Nakuru County funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Nakuru County M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Nakuru County
What does Nakuru County do?
Nakuru County is a devolved government entity providing public administration and essential services to approximately 2.1 million residents across 11 sub-counties and 55 wards. Its core functions include healthcare, education, agriculture, infrastructure development, trade and tourism, social services, land management, and revenue mobilization. The county increasingly delivers these services through digital platforms including NakuruPay for citizen payments, e-DAMS for development permits, LIMS for land records, and Mama Hub for maternal health digitization.
Is Nakuru County a public or private company?
Nakuru County is a public company. It is classified as state government owned and is currently operating.
When was Nakuru County founded?
Nakuru County was founded in 2013. It employs 11 to 50 people.
Where is Nakuru County based?
Nakuru County is headquartered in Nakuru, Kenya, in the Africa region.
How does Nakuru County make money?
One revenue line is on record: county Revenue Collection.
Who are Nakuru County's main competitors?
Direct peers on record are Kisumu County, Kiambu County, Uasin Gishu County, Machakos County, Nairobi City County and County Government of Kisii. Regional players are Laikipia County, Nyandarua County and Kajiado County. Nakuru City Board is listed as an others.
Does Nakuru County have an API?
No public API is recorded for Nakuru County.
What industry is Nakuru County in?
Nakuru County's product category is County Government Services. Its primary akta.pro industry code is BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 92 and its SIC code is 8300.